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Windows XP x64 stuck at welcome screen

By krypton85 ยท 6 replies
Mar 26, 2010
  1. Computer boots into windows, then hangs on the welcome screen. I can move the mouse around but that's about it.

    Tried safe mode (same problem)

    Booted to recovery console, fixmbr, fixboot, bootcfg, nothing worked.

    Tried a repair install, but the windows installation doesn't show up.

    Tried copying files from restore point back into system32\config NO DICE.

    Any suggestions?
  2. tipstir

    tipstir TS Ambassador Posts: 2,425   +112

    Run WinXPE if you don't have this download and burn an ISO to CD called BartPE. WinXPE use to be expensive tool would create a VT of XP on CD so you could fix the issue you have. BartPE is free and does the same thing. You can access network shares over domain or workgroup also.

    You might have corrupted the Os though if you can't fix it with PE (XP pre-environment), you'll have to blow out the OS and re-install it.
  3. Broni

    Broni Malware Annihilator Posts: 53,801   +369

    Let's see, if we can look at your computer booting from an external source.

    You will need USB flash drive to move information from bad computer to a working computer.

    You need to download two programs.


    ISO Burner this will allow you to burn REATOGO-X-PE ISO to a cd and make it bootable. Just install the programm, from there on it's fairly automatic (Instructions)


    • Download OTLPE.iso and burn to a CD using ISO Burner. NOTE: This file is 270.3 MB in size so it may take some time to download.
    • When downloaded double click and this will then open ISOBurner to burn the file to CD
    • Reboot your system (Non working computer) using the boot CD you just created.
      • Note. If you do not know how to set your computer to boot from CD follow the steps HERE
    • Your system should now display a REATOGO-X-PE desktop.
    • Double-click on the OTLPE icon.
    • When asked Do you wish to load the remote registry, select Yes
    • When asked Do you wish to load remote user profile(s) for scanning, select Yes
    • Ensure the box Automatically Load All Remaining Users is checked and press OK
    • OTL should now start. Change the following settings
      • Change Drivers to All
      • Change Registry to All
      • Under Custom Scan box paste this in:

        %systemroot%\*. /mp /s
        %systemroot%\system32\*.dll /lockedfiles
        %systemroot%\Tasks\*.job /lockedfiles
        %systemroot%\system32\drivers\*.sys /lockedfiles
    • Press Run Scan to start the scan.
    • When finished, the file will be saved in drive C:\OTL.txt
    • Copy this file to your USB drive.
    • Please post the contents of the C:\OTL.txt file in your reply.
  4. kollkolen

    kollkolen TS Rookie

    I have encountered this problem as well, and it's nothing related to routers not forwarding ports correctly, or AV suites interfering somehow.When I try to RDP with my Windows 7 Professional machine, the screen usually hangs on "Welcome" after about two successful RDP sessions I had before.
  5. krypton85

    krypton85 TS Rookie Topic Starter

    does anyone know what the XP installer looks for when it checks for a pre-existing operation system? Perhaps I could make it find the install that is on there and repair it that way.
  6. krypton85

    krypton85 TS Rookie Topic Starter

    SOLVED (sort of)

    I was looking over the hard drive on a different computer and noticed no "Program Files (x86)" directory. As it turns out, the Windows XP 64 Bit edition sticker on the side was lying to me.

    Popped a regular 32bit version disk in and voila, there's that windows installation.
  7. Broni

    Broni Malware Annihilator Posts: 53,801   +369

    Ha, interesting....
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