hubbly59139
Posts: 12 +0
I am using Windows XP Pro, SP3, which is correctly recognized using the "System Information" utility.
However, when trying to install some software, including Acrobat Reader 9 and Truecrypt 6a (and numerous others), I get error messages which stop the installations, indicating that the software that I'm trying to install "requires Windows XP, SP2 or higher" or "requires Windows 2000, SP4 or higher". Consequently, it appears that something in the installation routines are not recognizing that I am, in fact, using Win XP, SP3.
Any ideas as to what the problem might be? Is there a key in the registry which might be corrupted? Any help would be appreciated. Thanks,
However, when trying to install some software, including Acrobat Reader 9 and Truecrypt 6a (and numerous others), I get error messages which stop the installations, indicating that the software that I'm trying to install "requires Windows XP, SP2 or higher" or "requires Windows 2000, SP4 or higher". Consequently, it appears that something in the installation routines are not recognizing that I am, in fact, using Win XP, SP3.
Any ideas as to what the problem might be? Is there a key in the registry which might be corrupted? Any help would be appreciated. Thanks,