XP machine - now requiring passwords

Status
Not open for further replies.
hi

running xp sp3
for some reason [ to look at later!] we cannot now get into the machine

on boot up it requires user1 to enter password [ we have not had a password for this ever]. it does take a lot longer today to boot to this screen

on trying to get in in safe mode the administrator now comes up and also requires a passwod. again we have never had one

did manage using one of the options in safe mode boot, to get under guest to
c:\guest[i thinkwas the path] prompt

on using ctr+al+delete twice we do get the log in box - again changing the user from #1 to admi - both require passwords fo r the first time

just cannot get into the machine past the first bootup screens, so downloading any fixes will not of course be possible

am not a tecky so please go easy

av loaded and updated to yesterday. but again cannot open the machine to even get atthis to disable ?

have tried a coupleof responses to other old historic posts to no avail
buying/downloading software fixes ... well cant load the machine in the first instance
home pc. and circa 2 yrs oold never having had password
 
Somebody is or has been messing with this computer... Reinstall XP fresh booting from an XP install CD, and following the on screen instructions
 
Status
Not open for further replies.
Back