Guest said:
As I have been a player of the Zynga Game Cafe World for 2 years now. I can tell you "this company is headed for BAKRUPTCY."
It makes Money if players play. Many have stopped playing all Zynga games some still play only one. I played 4 zynga games but dropped them all but Cafe World.
Reason: Their are numerous Programming Problems, Development Issues. You cant reach anyone to help. Zynga always casts the "stones on Facebook isssues or the best one "...it is your computer. Can't be the user's computer if "it can get into the game with another user using the computer."
I have been trying to get the issues fixed in my Cafe World for over a year now. I was one whom spent money at one time. Not anymore. Live Chat cant do anything, no phone number to call anyone but Billing.
Their site when trying to use Live Chat is unavailable more than it is available. Click support to send an email. You get a generic reply within 48 hours. Thank you for contacting us someone will get back to you within 48 hours.
I filed a support ticket/claim 1 year ago & 3 days Guess what? Nobody has bothered to answer.
This past week I had just under 5,000 active playing neighbors. As of this writing 1,708 are trying to play. All others have left Zynga games entirely.
Seems the new Hot game in town is where "a person can go & actually play." When you contact support of this other game. You really do get an answer & help.
Zynga simply CARES ABOUT MONEY! Has forgotten they need the players to make money.
A company that wants to stay in business Takes care of the problems, consumers.
Zynga is NOT the company that does either. They fix nothing, just say there are. The problems are still present from over a year ago & now they have added multiple more problems on top of that.
Think a Serious study needs to be done for health reasons. The frustration, aggravation alone are far too much. ZYNGA is Hazardous to one's health needs to have a warning.
Personally BANKRUPT is what ZYNGA DESERVES. Obviously they dont get the picture "that they need players to stay in business."
Deb
I played Cafe World and had many problems with my cafe constantly losing its connection. Zynga strung me along for more than 8 months telling me they were working on the problem. Finally they admitted that my cafe was corrupt and could not be fixed.
Now I play Farmville. I am ready to quit and I am at a very high level. The constant push to buy Farmville Cash, the quests, the begging, the errors with the game all contribute to my unhappiness. I have a 19 month old ticket that they are still working on. They finally stopped blaming my computer, internet connection and me. Then they told me they wanted to watch me play via Skype. That was a complete redaction of their previous statement that none of this had anything to do with me. They cannot recreate my loading problems, the out of sync errors and they continue to say their is nothing wrong with my farm. Well, when you are in the same building as the servers running the game, of course you are not going to have problems.
Zynga's major issues are they keep adding new games and new features to existing games without increasing the server capacity. Their servers have to be constantly overloaded and that is why people consistently have issues with their games.
I have decided to use the remainder of my Farm Cash and then quit the game. I will never play another Zynga game due to the lack of customer support and the way they treat the players of their games. The most common response you get is "We are sorry you are not currently enjoying the game." How can you enjoy a game that doesn't work properly?
They need to increase server capacity, hire people who can program and trouble-shoot and not bottom of the barrel rejects who no one else would hire since they pay peanuts. I read an article about how the owner of the company treats his employees and if my employer were to yell at me and treat me like dirt I would be out the door regardless of whether I had another job lined up.
I, too, think that Zynga is headed for bankruptcy and am glad that the stock offering did not happen so that innocent people do not lose their life savings. I hope that Mr. P loses his shirt!
