Microsoft has ranked highest in overall satisfaction in J.D. Power’s 2017 U.S. Tablet Satisfaction Survey, edging out Apple and other manufacturers to finish in the top spot for the first time ever.
The Redmond-based technology company tallied an overall satisfaction score of 855 out of a possible 1,000 points.
Owners ranked Microsoft’s Surface the highest in three categories: Internet connectivity, variety of pre-loaded applications (is this a good thing?) and availability of manufacturer-supported accessories.
J.D. Power says Microsoft also scored top marks in the amount of internal storage available and the variety of input / output connectivity and has the highest performance in three styling & design attributes: quality of materials used, size of tablet and attractiveness of tablet design.
The firm notes that Microsoft has done an admirable job of attracting early adopters of technology with 51 percent of customers saying they are among the first of their friends / colleagues to try new tech products.
Some would argue whether or not Microsoft’s Surface is actually a tablet or more of a laptop but I suppose that’s an argument for another time.
Apple finished in second place with an overall satisfaction score of 849 followed closely by Samsung at 847. LG and Amazon rounded out the top five with scores of 836 and 834, respectively.