BSOD help please minidumps attached

lano15 · Jun 16, 2008

so i have a new Computer

intel core duo extreme quad 3.00 ghz
dual ati HD 3870 512 meg gfx cards
4 gig crossiar dominator ram
windows vista home
1tb hard sata raid
from dell

i recieved a BSOD recenlty and i want to pinpoint what is the root of the problem.

If someone can please help i would appreciate it greatly.

attached are the minidumps. (2 of them)

im thinking it may be a video driver issue but i do not now for sure.

(the BSOD happened twice in maya once on its own and once when starting up a game)

again any help would be great!

thank you so much.

lano15

minidumps here https://www.techspot.com/vb/attachment.php?attachmentid=33403&d=1213639699

kimsland · Jun 16, 2008

Inside the 2 MiniDumps:

BugCheck 50, {fb2c7908, 1, 80d2496b, 2}
Probably caused by : ntkrpamp.exe

BugCheck 50, {fb9f7008, 1, 80d0596b, 2}
Probably caused by : luafv.sys

luafv.sys: File Virtualization Filter Driver
Caused by trillian.exe chat program

I'd say update your Network adaptors, or return them to the default driver (sometimes this helps too)
Or un-install Trillian

lano15 · Jun 16, 2008

thanks a million but what is ntkrpamp.exe?

kimsland · Jun 17, 2008

ntkrpamp.exe: NT Kernel & System

Can be caused by Memory error, or Drivers requiring updating (ie network drivers), or programs like BitDefender or ZoneAlarm or Norton or Trillian !

gilbert2000 · Jun 17, 2008

unexpected shutdown

friends
I am intermittently experiencing unexpected shutdowns when resuming from 'sleep mode' and would be grateful if some knowledgable person could translate/interpret the minidump attached as reports sent to MS seem to raise no response.
Thank you in anticipation of a response
gilbert2000.

Vista Home Premium 32bit SP1
Intel Core 2 Duo E6750
2 gig ram
nvidea Geforce 8600Gt

kimsland · Jun 17, 2008

gilbert2000 you need to create your own new thread, by replying to a thread already being supported, support members may not see your post at all !

In this case, I am answering your Minidump problem (luckily for you)

Inside the 1 MiniDump:

BugCheck C2, {7, 110b, 8540017, 84af52a8}
Probably caused by : inspect.sys

inspect.sys: COMODO Firewall Pro Firewall Driver

Seems that COMODO has been causing some faults with certain Network adaptors.

Try updating your network driver
Or remove COMODO Firewall

gilbert2000 · Jun 17, 2008

kimsland
Sorry about the inappropriate post and thanks ......

lano15 · Jun 17, 2008

so i ran memtest everything passed

ran chkdsk everything passed

i ran regcure a few times it kept comming up with errors and i would keep fixing them.

i disabled the luafv.sys driver which reverted my trillian pro back to pro basic..?

but i have not had any issues last night.

kimsland · Jun 18, 2008

i disabled the luafv.sys driver which reverted my trillian pro back to pro basic..?

Well done, all is now good.

lano15 · Jun 18, 2008

ok so i did a sfc /scannow and i had corrupt files.

i did a vista repair.

as i was reinstalling trend mico ( i got it from dell)

i recieved 2 blue screens

both page fault in non paged area errors

at the time i was running th einstal of trend micro and had installed pidgin (IM program)

the other time i ran regcure.

can you check to see what the issue was this time if it was trand micor or pidgin? or something new?

attached is the new minidump.

thanks for all your help so far kimsland.

kimsland · Jun 18, 2008

Inside the 1 MiniDump:

BugCheck 50, {fa961379, 0, 80dcedc5, 2}
Probably caused by : msrpc.sys

msrpc.sys: Kernel Remote Procedure Call Provider
Vista signed driver handling network protocol

Please confirm your Windows has had all MS Security updates completed

lano15 · Jun 18, 2008

I did not have sp1 for vista installed i did do all the updates 53 of them and ran windows updater and it was fine said i was up to dat ebut sp1 was still not installed at the time of this crash.

after that BSOD caused by the msrpc.sys i uninstalled pidgin.

did not having SP1 have something to do with it?

kimsland · Jun 18, 2008

not having SP1 have something to do with it

I'd say that would be the most important issue.

Since loading SP1, is all ok now ?

lano15 · Jun 18, 2008

i will load it tonight and keep you posted.

BSOD help please minidumps attached

lano15

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kimsland

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