I began the 8 step virus removal last night on a family members laptop.
Since they had no antivirus installed and windows firewall had been disabled I downloaded Avast and Comodo, checked for updates and began scaning system.
I received a message to run a boot scan since there were some infections found in the Windows operating system, which I did.
Ever since then I have been unable to connect to my wireless home network. The network is operating normally as I am using my computer over it at this time. The message listed is Limited or no connectivity try to repair connection. When I do this It disables and enables network connection, Aquires network address, and when trying to renew IP address it fails.
Has anyone had an experience with this issue?
I have tried Restoring the computer to all 4 of theprevious restore points, one of which is titled as 'Last known god configuration", All restores could not be performed.
The laptop is a Gateway MX7118 running Windows XP Media Center AMD athlon 64 Processor 3400+
Since they had no antivirus installed and windows firewall had been disabled I downloaded Avast and Comodo, checked for updates and began scaning system.
I received a message to run a boot scan since there were some infections found in the Windows operating system, which I did.
Ever since then I have been unable to connect to my wireless home network. The network is operating normally as I am using my computer over it at this time. The message listed is Limited or no connectivity try to repair connection. When I do this It disables and enables network connection, Aquires network address, and when trying to renew IP address it fails.
Has anyone had an experience with this issue?
I have tried Restoring the computer to all 4 of theprevious restore points, one of which is titled as 'Last known god configuration", All restores could not be performed.
The laptop is a Gateway MX7118 running Windows XP Media Center AMD athlon 64 Processor 3400+