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SHPIA

Posts: 18   +0
Hi and thanks in advance for your help.
Over a month ago, my computer contracted a virus. I do not recall the name, but it was win registry or something to that effect. A random icon, which I though was MSFT popped up, I clicked it, and it indicated that I had a ton of viruses and kept redirecting me to a site to buy virus removal software. While I realized that was a scam, my computer ceased working - I couldnt retrieve my hard drive files and the virus would not allow me to access any pages of sites that could assist me in remedying the problem. I fixed the issue, but since then, I've still been getting redirected from my internet searches.

My logs are as follows:
Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 5461

Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.13

1/4/2011 4:29:26 PM
mbam-log-2011-01-04 (16-29-26).txt

Scan type: Quick scan
Objects scanned: 129466
Time elapsed: 3 minute(s), 55 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


GMER 1.0.15.15530 - http://www.gmer.net
Rootkit quick scan 2011-01-04 17:45:58
Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\Scsi\adpu160m1 IBM-ESXS rev.B244
Running: GMER.exe; Driver: C:\DOCUME~1\Teacher\LOCALS~1\Temp\fwnyrfod.sys


---- Devices - GMER 1.0.15 ----

Device \Driver\adpu160m -> DriverStartIo \Device\Scsi\adpu160m1 89B11AEA
Device \Driver\adpu160m -> DriverStartIo \Device\Scsi\adpu160m2 89B11AEA

AttachedDevice \FileSystem\Fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 VMkbd.sys (VMware keyboard filter driver (32-bit)/VMware, Inc.)
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass1 VMkbd.sys (VMware keyboard filter driver (32-bit)/VMware, Inc.)

Device \Device\Scsi\adpu160m1Port2Path0Target1Lun0 -> \??\SCSI#Disk&Ven_IBM-ESXS&Prod_ST336605LW____!#&Rev_B244#6&35e1ef69&0&010#{53f56307-b6bf-11d0-94f2-00a0c91efb8b} device not found

---- EOF - GMER 1.0.15 ----

DDS (Ver_10-12-12.02) - NTFSx86
Run by Teacher at 10:42:58.73 on Wed 01/05/2011
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2047.1249 [GMT -8:00]

AV: SpyFighter *Disabled/Outdated* {0B683EC7-F86C-4DB2-BEDE-775B3EBEB00C}
AV: AntiVir Desktop *Enabled/Updated* {AD166499-45F9-482A-A743-FDD3350758C7}
FW: SpyFighter *Disabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
svchost.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Avira\AntiVir Desktop\avshadow.exe
C:\Program Files\D-Link\DWA-125 revA\ANIWConnService.exe
C:\Program Files\DRoster\Firebird\bin\fbguard.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\vmnat.exe
C:\WINDOWS\system32\vmnetdhcp.exe
C:\Program Files\VMware\VMware Player\vmware-authd.exe
C:\Program Files\DRoster\Firebird\bin\fbserver.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\VMware\VMware Player\hqtray.exe
C:\WINDOWS\system32\devldr32.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\D-Link\DWA-125 revA\AirGCFG.exe
C:\Program Files\D-Link\DWA-125 revA\WZCSLDR2.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Syncplicity\Syncplicity.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\OpenOffice.org 3\program\soffice.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\OpenOffice.org 3\program\soffice.bin
C:\Program Files\Java\jre6\bin\jucheck.exe
C:\Documents and Settings\Teacher\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://google.com/
uURLSearchHooks: D-Link Toolbar Search Class: {e917fc61-7f80-4f1f-a882-cdffffbe4c8d} - c:\program files\d-link toolbar\dlinktb.dll
mURLSearchHooks: D-Link Toolbar Search Class: {e917fc61-7f80-4f1f-a882-cdffffbe4c8d} - c:\program files\d-link toolbar\dlinktb.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: D-Link Toolbar Loader: {f01858c7-2a68-4d93-9e22-502eae3917c2} - c:\program files\d-link toolbar\dlinktb.dll
TB: D-Link Toolbar: {61874dfa-9adf-44e5-8e61-f3913707e7d7} - c:\program files\d-link toolbar\dlinktb.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [Syncplicity] c:\program files\syncplicity\Syncplicity.exe
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRunOnce: [Shockwave Updater] c:\windows\system32\adobe\shockw~1\SWHELP~1.EXE -Update -1103471 -"Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.14)

Gecko/2009082707 Firefox/3.0.14" -"http://www.classzone.com/books/earth_science/terc/content/investigations/es1101/es1101page01.cfm?chapter_no=investigation"
mRun: [VMware hqtray] "c:\program files\vmware\vmware player\hqtray.exe"
mRun: [BrStsWnd] c:\program files\brownie\BrstsWnd.exe Autorun
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [D-Link D-Link DWA-125] c:\program files\d-link\dwa-125 reva\AirGCFG.exe
mRun: [WZCSLDR2] c:\program files\d-link\dwa-125 reva\WZCSLDR2.exe
mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min
StartupFolder: c:\docume~1\teacher\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
StartupFolder: c:\docume~1\teacher\startm~1\programs\startup\openof~1.lnk - c:\program files\openoffice.org 3\program\quickstart.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
LSP: c:\program files\vmware\vmware player\vsocklib.dll
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1213733960156
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
LSA: Authentication Packages = msv1_0 nwprovau
Hosts: 127.0.0.1 www.spywareinfo.com

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\teacher\applic~1\mozilla\firefox\profiles\bn4eyent.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.aol.com/search/search?query={searchTerms}&invocationType=tb50-ff-dlink-chromesbox-en-us
FF - prefs.js: keyword.URL - hxxp://search.aol.com/aolcom/search?invocationType=tb50-ff-dlink-ab-en-us&query=
FF - plugin: c:\program files\mozilla firefox\plugins\npdnu.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnupdater2.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPTURNMED.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - Ext: Adblock Plus: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} - %profile%\extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
FF - Ext: D-Link Toolbar: {926a10d2-4ce7-4331-b96f-ca4e22590fac} - %profile%\extensions\{926a10d2-4ce7-4331-b96f-ca4e22590fac}
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\java\jre6\lib\deploy\jqs\ff
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation

foundation\DotNetAssistantExtension

---- FIREFOX POLICIES ----
FF - user.js: network.protocol-handler.warn-external.dnupdate - false);user_pref(network.protocol-handler.warn-external.dnupdate,

false);user_pref(network.protocol-handler.warn-external.dnupdate, false
============= SERVICES / DRIVERS ===============

R1 avgio;avgio;c:\program files\avira\antivir desktop\avgio.sys [2010-12-1 11608]
R2 ANPD;ANPD Service;c:\windows\system32\ANPD.SYS [2010-6-22 29411]
R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\avira\antivir desktop\sched.exe [2010-12-1 135336]
R2 AntiVirService;Avira AntiVir Guard;c:\program files\avira\antivir desktop\avguard.exe [2010-12-1 267944]
R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2010-12-1 61960]
R2 D_Link_DWA-125_WPS;D_Link_DWA-125_WPS Service;c:\program files\d-link\dwa-125 reva\ANIWConnService.exe [2010-7-6 40960]
R2 FirebirdGuardianDefaultInstance;Firebird Guardian - DefaultInstance;c:\program files\droster\firebird\bin\fbguard.exe -s --> c:\program

files\droster\firebird\bin\fbguard.exe -s [?]
R2 vmci;VMware vmci;c:\windows\system32\drivers\vmci.sys [2008-9-18 54960]
R3 el985nd5;3Com Gigabit Ethernet Server NIC (SX/TX);c:\windows\system32\drivers\el985n51.sys [2008-6-17 455199]
R3 FirebirdServerDefaultInstance;Firebird Server - DefaultInstance;c:\program files\droster\firebird\bin\fbserver.exe -s --> c:\program

files\droster\firebird\bin\fbserver.exe -s [?]
S2 D_Link_DWA-125;D_Link_DWA-125 Service;c:\program files\d-link\dwa-125 reva\ANIWZCSdS.exe [2010-7-6 126976]
S3 ODWGU(Ativa);Ativa Wireless G USB Network Adapter(Ativa);c:\windows\system32\drivers\ODWGU.sys [2008-6-17 408064]
S3 rt2870;D-Link dnetr28u USB Extensible Wireless LAN Card Driver;c:\windows\system32\drivers\Drt2870.sys [2010-6-22 779136]

=============== Created Last 30 ================

2010-12-15 09:21:13 40960 -c----w- c:\windows\system32\dllcache\ndproxy.sys
2010-12-15 08:41:40 45568 -c----w- c:\windows\system32\dllcache\wab.exe

==================== Find3M ====================

2010-11-18 18:12:44 81920 ----a-w- c:\windows\system32\isign32.dll
2010-11-06 00:34:12 832512 ----a-w- c:\windows\system32\wininet.dll
2010-11-06 00:34:11 78336 ----a-w- c:\windows\system32\ieencode.dll
2010-11-06 00:34:11 1830912 ----a-w- c:\windows\system32\inetcpl.cpl
2010-11-06 00:34:11 17408 ----a-w- c:\windows\system32\corpol.dll
2010-11-03 12:25:53 389120 ----a-w- c:\windows\system32\html.iec
2010-10-28 13:13:22 290048 ----a-w- c:\windows\system32\atmfd.dll
2010-10-26 13:25:00 1853312 ----a-w- c:\windows\system32\win32k.sys

=================== ROOTKIT ====================

Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
Windows 5.1.2600 Disk: IBM-ESXS rev.B244 -> Harddisk0\DR0 -> \Device\Scsi\adpu160m1

device: opened successfully
user: MBR read successfully

Disk trace:
called modules: ntoskrnl.exe CLASSPNP.SYS disk.sys >>UNKNOWN [0x89B2BEC5]<<
_asm { PUSH EBP; MOV EBP, ESP; SUB ESP, 0x1c; PUSH EBX; PUSH ESI; MOV DWORD [EBP-0x4], 0x88e4a872; SUB DWORD [EBP-0x4], 0x88e4a12e; PUSH EDI; CALL

0xffffffffffffdf33; }
1 nt!IofCallDriver[0x804E13B9] -> \Device\Harddisk0\DR0[0x89BAE030]
3 CLASSPNP[0xF7637FD7] -> nt!IofCallDriver[0x804E13B9] -> [0x89A95770]
[0x89BA81D8] -> IRP_MJ_CREATE -> 0x89B2BEC5
error: Read The system cannot find the file specified.
kernel: MBR read successfully
_asm { XOR AX, AX; MOV SS, AX; MOV SP, 0x7c00; STI ; PUSH AX; POP ES; PUSH AX; POP DS; CLD ; MOV SI, 0x7c1b; MOV DI, 0x61b; PUSH AX; PUSH DI; MOV CX, 0x1e5;

REP MOVSB ; RETF ; MOV BP, 0x7be; MOV CL, 0x4; CMP [BP+0x0], CH; JL 0x2e; JNZ 0x3a; }
detected disk devices:
\Device\Scsi\adpu160m1Port2Path0Target1Lun0 ->

\??\SCSI#Disk&Ven_IBM-ESXS&Prod_ST336605LW____!#&Rev_B244#6&35e1ef69&0&010#{53f56307-b6bf-11d0-94f2-00a0c91efb8b} device not found
detected hooks:
user & kernel MBR OK
Warning: possible TDL3 rootkit infection !

============= FINISH: 10:47:00.01 ===============

DDS (Ver_10-12-12.02)

Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 6/17/2008 11:23:07 AM
System Uptime: 1/5/2011 3:17:26 AM (7 hours ago)

Motherboard: IBM | | MS-6508
Processor: Intel(R) Xeon(TM) CPU 2.00GHz | CPU1 |

1982/100mhz
Processor: Intel(R) Xeon(TM) CPU 2.00GHz | CPU2 |

1982/100mhz

==== Disk Partitions =========================

A: is Removable
C: is FIXED (NTFS) - 29 GiB total, 13.715 GiB free.
D: is CDROM (CDFS)
F: is CDROM (CDFS)
G: is Removable

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP482: 10/20/2010 8:25:38 AM - System Checkpoint
RP483: 10/21/2010 1:05:55 PM - System Checkpoint
RP484: 10/22/2010 1:26:46 PM - System Checkpoint
RP485: 10/25/2010 8:50:45 AM - System Checkpoint
RP486: 10/26/2010 9:59:36 AM - System Checkpoint
RP487: 10/27/2010 10:38:39 AM - System Checkpoint
RP488: 10/28/2010 12:59:19 PM - System Checkpoint
RP489: 10/29/2010 1:38:39 PM - System Checkpoint
RP490: 10/30/2010 2:38:39 PM - System Checkpoint
RP491: 10/31/2010 3:38:39 PM - System Checkpoint
RP492: 11/1/2010 3:38:55 PM - System Checkpoint
RP493: 11/2/2010 3:39:09 PM - System Checkpoint
RP494: 11/3/2010 5:08:04 PM - System Checkpoint
RP495: 11/4/2010 5:47:38 PM - System Checkpoint
RP496: 11/5/2010 6:38:56 PM - System Checkpoint
RP497: 11/6/2010 6:38:56 PM - System Checkpoint
RP498: 11/7/2010 7:38:56 PM - System Checkpoint
RP499: 11/8/2010 7:39:08 PM - System Checkpoint
RP500: 11/9/2010 8:39:09 PM - System Checkpoint
RP501: 11/10/2010 3:00:18 AM - Software Distribution Service 3.0
RP502: 11/11/2010 3:39:09 AM - System Checkpoint
RP503: 11/12/2010 3:52:50 AM - System Checkpoint
RP504: 11/15/2010 12:43:16 PM - Software Distribution Service 3.0
RP505: 11/16/2010 2:29:30 PM - System Checkpoint
RP506: 11/17/2010 3:48:51 PM - System Checkpoint
RP507: 11/18/2010 5:13:30 PM - System Checkpoint
RP508: 11/29/2010 9:06:39 AM - System Checkpoint
RP509: 12/1/2010 8:56:40 AM - System Checkpoint
RP510: 12/2/2010 3:16:23 PM - System Checkpoint
RP511: 12/3/2010 10:07:03 AM - Restore Operation
RP512: 12/7/2010 10:53:11 AM - System Checkpoint
RP513: 12/8/2010 12:14:19 PM - System Checkpoint
RP514: 12/9/2010 1:59:13 PM - System Checkpoint
RP515: 12/13/2010 9:19:27 AM - System Checkpoint
RP516: 12/14/2010 11:41:39 AM - System Checkpoint
RP517: 12/15/2010 3:00:23 AM - Software Distribution Service 3.0
RP518: 12/16/2010 12:21:31 PM - System Checkpoint
RP519: 12/17/2010 12:52:28 PM - System Checkpoint
RP520: 1/4/2011 1:11:25 PM - System Checkpoint
RP521: 1/5/2011 3:00:25 AM - Software Distribution Service 3.0

==== Installed Programs ======================

Acrobat.com
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.1.1
Adobe Shockwave Player
Avira AntiVir Personal - Free Antivirus
Brother HL-2140
D-Link DWA-125
D-Link Toolbar
Download Updater (AOL LLC)
DRoster
getPlus(R) for Adobe
GNU Octave 3.0.3
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows XP (KB2158563)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
Java(TM) 6 Update 13
Java(TM) 6 Update 7
Malwarebytes' Anti-Malware
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft Software Update for Web Folders (English) 12
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Mozilla Firefox (3.5.16)
MSXML 6.0 Parser (KB925673)
OpenOffice.org 3.0
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Windows Internet Explorer 7 (KB2183461)
Security Update for Windows Internet Explorer 7 (KB2360131)
Security Update for Windows Internet Explorer 7 (KB2416400)
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 7 (KB974455)
Security Update for Windows Internet Explorer 7 (KB976325)
Security Update for Windows Internet Explorer 7 (KB978207)
Security Update for Windows Internet Explorer 7 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player (KB979402)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2160329)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2279986)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2296199)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2436673)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950759)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371-v2)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981349)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981957)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982665)
Security Update for Windows XP (KB982802)
Spybot - Search & Destroy
Syncplicity
TBS WMP Plug-in
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 7 (KB976749)
Update for Windows Internet Explorer 7 (KB980182)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB942763)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
VMware Player
WebFldrs XP
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 7
Windows Presentation Foundation
Windows XP Service Pack 3
XML Paper Specification Shared Components Pack 1.0

==== Event Viewer Messages From Past Week ========

1/5/2011 9:35:15 AM, error: Service Control Manager [7009] - Timeout

(30000 milliseconds) waiting for the HTTP SSL service to connect.
1/5/2011 9:35:15 AM, error: Service Control Manager [7000] - The HTTP

SSL service failed to start due to the following error: The service did

not respond to the start or control request in a timely fashion.
1/5/2011 3:20:42 AM, error: atapi [9] - The device,

\Device\Ide\IdePort1, did not respond within the timeout period.
1/4/2011 8:09:23 AM, error: adpu160m [9] - The device,

\Device\Scsi\adpu160m1, did not respond within the timeout period.
1/4/2011 3:15:24 PM, error: Service Control Manager [7034] - The VMware

Authorization Service service terminated unexpectedly. It has done this

1 time(s).
1/4/2011 3:15:24 PM, error: Service Control Manager [7034] - The

Firebird Server - DefaultInstance service terminated unexpectedly. It

has done this 1 time(s).
1/4/2011 3:15:23 PM, error: Service Control Manager [7034] - The VMware

NAT Service service terminated unexpectedly. It has done this 1 time(s).
1/4/2011 3:15:23 PM, error: Service Control Manager [7034] - The VMware

DHCP Service service terminated unexpectedly. It has done this 1

time(s).
1/4/2011 3:15:23 PM, error: Service Control Manager [7034] - The Java

Quick Starter service terminated unexpectedly. It has done this 1

time(s).
1/4/2011 3:15:23 PM, error: Service Control Manager [7034] - The

Firebird Guardian - DefaultInstance service terminated unexpectedly. It

has done this 1 time(s).
1/4/2011 3:15:23 PM, error: Service Control Manager [7034] - The

D_Link_DWA-125_WPS Service service terminated unexpectedly. It has done

this 1 time(s).

==== End Of File ===========================


Again, thanks in advance for your help,
Shpia
 
Welcome to TechSpot! I'll help you work on the rootkit infection and any other malware found. We start with the Rootkit:
  • Download the file TDSSKiller.zip and save to the desktop.
    (If you are unable to download the file for some reason, then TDSS may be blocking it. You would then need to download it first to a clean computer and then transfer it to the infected one using an external drive or USB flash drive.)
  • Right-click the tdsskiller.zip file> Select Extract All into a folder on the infected (or potentially infected) PC.
  • Double click on TDSSKiller.exe. to run the scan
  • When the scan is over, the utility outputs a list of detected objects with description.
    The utility automatically selects an action (Cure or Delete) for malicious objects.
    The utility prompts the user to select an action to apply to suspicious objects (Skip, by default).
  • Select the action Quarantine to quarantine detected objects.
    The default quarantine folder is in the system disk root folder, e.g.: C:\TDSSKiller_Quarantine\23.07.2010_15.31.43
  • After clicking Next, the utility applies selected actions and outputs the result. Please paste log into next reply.
  • A reboot is required after disinfection.
===========================================
Download Combofix to your desktop from one of these locations:
Link 1
Link 2
http://www.forospyware.com/sUBs/ComboFix.exe
  • Double click combofix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. It is strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode if needed.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
  • Query- Recovery Console image
    RcAuto1.gif

    WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:
    whatnext.png
  • .Click on Yes, to continue scanning for malware
  • .If Combofix asks you to update the program, allow
  • .Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  • .Close any open browsers.
  • .Double click combofix.exe
    cf-icon.jpg
    & follow the prompts to run.
  • When the scan completes it will open a text window. Please paste that log in your next reply.
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you -- please tell your helper.
4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Important!
Please do not use any other cleaning programs or scans while I'm helping you, unless I direct you to. Do not use a Registry cleaner or make any changes in the Registry.
 
Additionally: I notice you have a program called SpyFighter. It is showing as outdated. Please uninstall this rogue program. I will help you find more suitable security programs.

You should also uninstall these outdated Java programs in Add/Remove Programs in the Control Panel:
Java(TM) 6 Update 13
Java(TM) 6 Update 7

They are a vulnerability on the system
Please update to the current version v6u23 here Java Updates

Please note: before pasting a log in Notepad, click on Format and uncheck Word Wrap. This allow entries to read fully across instead of breaking up in pieces such as you see in the Event Viewer.
 
Thanks for your help, Bobbye,

I'm having problems saving and running combofix. The first link that you provided doesn't work (for me). It goes to a "404 error -page not found." I was able to open the second link, but when I tried to save and run it, my computer said that some of the files are corrupted and that I needed to run combofix from another site.

Please advise.

Oh, also, I cannot locate the Spyfighter program that you mentioned being an outdated rogue program on my computer. I looked under add/remove programs, desktop files, and under the start menu and I don't see anything. Do you have any suggestions on where I might find the program?

Thank you!
 
Sorry about the Combofix link- I did check and it is no longer good. This should work for you:
http://www.bleepingcomputer.com/download/anti-virus/combofix

I will update my instructions. Let me know if you still get the 'corrupt' message and I'll give you a program to run before Combofix. I think Forospy gives a Spanish version and that might be causing that problem.

As for SpyFighter, it is possible that it was removed and only shows in the log header. If the proves to be the case, I can remove it with the script I'll write after you run Combofix.
 
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