TechSpot

FBI ransom virus

Solved
By sandhu1
Sep 18, 2012
  1. sandhu1

    sandhu1 Newcomer, in training Topic Starter Posts: 22

    Thank Broni I appreciate your help
  2. Broni

    Broni Malware Annihilator Posts: 46,479   +252

    Firefox is a browser I use but I need to know if IE and Chrome are getting redirected as well.

    ================================

    Run OTL
    • Under the Custom Scans/Fixes box at the bottom, paste in the following

      Code:
      :OTL
      IE - HKU\.DEFAULT\..\URLSearchHook: {A3BC75A2-1F87-4686-AA43-5347D756017C} - No CLSID value found
      IE - HKU\S-1-5-18\..\URLSearchHook: {A3BC75A2-1F87-4686-AA43-5347D756017C} - No CLSID value found
      O3 - HKLM\..\Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No CLSID value found.
      O4 - HKLM..\RunOnce: [AvgUninstallURL] C:\Windows\SysWow64\cmd.exe (Microsoft Corporation)
      O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab (Reg Error: Unable to open value key)
      [2012/10/01 14:29:29 | 000,000,000 | ---D | C] -- C:\FRST
      [2012/09/17 22:28:14 | 000,000,000 | ---- | M] () -- C:\Users\resham\AppData\Local\¹º»¼½¾¿ÀÁÂÃÄÅÆÇÈÉÊËÌÍÎÏÐÑÒÓÔÕÖ×ØÙÚÛÜÝÞßàáâãäåæçèéêëìíîïðñòóôõö÷øùúûüýþÿ
      [2006/11/02 08:30:40 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini
      
      [HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
      
      [HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
      
      [HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] /64
      
      [HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]
      
      [HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
      "" = C:\Windows\SysNative\shell32.dll -- [2011/01/21 08:56:31 | 012,898,304 | ---- | M] ()
      "ThreadingModel" = Apartment
      
      [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
      "" = %SystemRoot%\system32\shell32.dll -- [2011/01/21 08:46:32 | 011,582,464 | ---- | M] (Microsoft Corporation)
      "ThreadingModel" = Apartment
      
      [HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32] /64
      "" = C:\Windows\SysNative\wbem\fastprox.dll -- [2009/03/02 21:53:36 | 000,891,392 | ---- | M] ()
      "ThreadingModel" = Free
      
      [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
      "" = %systemroot%\SysWow64\wbem\fastprox.dll -- [2009/03/02 21:36:24 | 000,615,424 | ---- | M] (Microsoft Corporation)
      "ThreadingModel" = Free
      
      [HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] /64
      "" = C:\Windows\SysNative\wbem\wbemess.dll -- [2008/01/20 19:50:58 | 000,513,024 | ---- | M] ()
      "ThreadingModel" = Both
      
      [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]
      "" = %systemroot%\SysWow64\wbem\wbemess.dll
      [2012/09/17 23:29:17 | 000,000,000 | ---D | M] -- C:\Users\resham\AppData\Roaming\SpeedyPC Software
      
      :Commands
      [purity]
      [emptytemp]
      [emptyjava]
      [emptyflash]
      [Reboot]
      
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • You will get a log that shows the results of the fix. Please post it.

    NOTE. If for any reason OTL stalls (most likely at "killing processes..." step) run the fix from safe mode.

    ====================================

    Last scans...

    1. Download Security Check from HERE, and save it to your Desktop.
    • Double-click SecurityCheck.exe
    • Follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

      NOTE SecurityCheck may produce some false warning(s), so leave the results reading to me.

    2. Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
    • Make sure the following options are checked:
      • Internet Services
      • Windows Firewall
      • System Restore
      • Security Center
      • Windows Update
      • Windows Defender
    • Press "Scan".
    • It will create a log (FSS.txt) in the same directory the tool is run.
    • Please copy and paste the log to your reply.

    3. Please download AdwCleaner by Xplode onto your desktop.
    • Close all open programs and internet browsers.
    • Double click on adwcleaner.exe to run the tool.
    • Click on Delete.
    • Confirm each time with Ok.
    • Your computer will be rebooted automatically. A text file will open after the restart.
    • Please post the contents of that logfile with your next reply.
    • You can find the logfile at C:\AdwCleaner[S1].txt as well.

    Next...

    • Double click on adwcleaner.exe to run the tool.
    • Click on Uninstall.
    • Confirm with yes.

    4. Download Temp File Cleaner (TFC)
    Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
    • Double click on TFC.exe to run the program.
    • Click on Start button to begin cleaning process.
    • TFC will close all running programs, and it may ask you to restart computer.

    5. Please run a free online scan with the ESET Online Scanner

    • Disable your antivirus program
    • Tick the box next to YES, I accept the Terms of Use
    • Click Start
    • Accept any security warnings from your browser.
    • Check Scan archives
    • Click Start
    • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
    • When the scan completes, click on List of found threats
    • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    • NOTE. If Eset won't find any threats, it won't produce any log.
  3. sandhu1

    sandhu1 Newcomer, in training Topic Starter Posts: 22

    Hey broni<
    I ran the OTL it didn't seem to complete so I ran it again in safe mode but seems like it did the same thing here is the log. Please let me know if it ran ok.
    Thanks for your patients,

    ------------------------------------------------------------------------------------------------

    Files\Folders moved on Reboot...
    File move failed. C:\Windows\SysWOW64\cmd.exe scheduled to be moved on reboot.

    PendingFileRenameOperations files...

    Registry entries deleted on Reboot...
  4. Broni

    Broni Malware Annihilator Posts: 46,479   +252

    That doesn't look right.
    Delete your OTL file, download new one and try again.

    You didn't answer my question:
  5. Broni

    Broni Malware Annihilator Posts: 46,479   +252

    Still with me?
  6. sandhu1

    sandhu1 Newcomer, in training Topic Starter Posts: 22

    Sorry Broni, ya I am here I deleted the OTL file tried it again to no avail the same log was produced. To answer your previous question I haven't used internet explorer much but it doesnt seem to be redirected when I do, and I deleted Chrome becuse it kept saying there was an issue with my credentials. what should I do ?
    thanks in advance
    sandhu1
  7. Broni

    Broni Malware Annihilator Posts: 46,479   +252

    Run OTL fix from safe mode.
  8. sandhu1

    sandhu1 Newcomer, in training Topic Starter Posts: 22

    Here is the log from safe mode
    ----------------------------------------------------------------------------------------------------------------
    Files\Folders moved on Reboot...
    File move failed. C:\Windows\SysWOW64\cmd.exe scheduled to be moved on reboot.

    PendingFileRenameOperations files...

    Registry entries deleted on Reboot...

    -----------------------------------------------------------------------------------------------------------------------
    it never rebooted I let it run for over an hour and I restarted my computer to get this log.
    thanks Broni
    sandhu1
  9. Broni

    Broni Malware Annihilator Posts: 46,479   +252

    Go ahead with next steps.
  10. sandhu1

    sandhu1 Newcomer, in training Topic Starter Posts: 22

    Security check up logs

    -----------------------------------------------------
    Results of screen317's Security Check version 0.99.51
    Windows Vista Service Pack 1 x64 (UAC is enabled)
    Out of date service pack!!
    Internet Explorer 7 Out of date!
    ``````````````Antivirus/Firewall Check:``````````````
    Windows Firewall Enabled!
    avast! Antivirus
    Antivirus up to date!
    `````````Anti-malware/Other Utilities Check:`````````
    Malwarebytes Anti-Malware version 1.65.0.1400
    Java(TM) 6 Update 30
    Java(TM) 6 Update 6
    Java version out of Date!
    Adobe Flash Player 11.4.402.287
    Adobe Reader 8 Adobe Reader out of Date!
    Mozilla Firefox (15.0)
    ````````Process Check: objlist.exe by Laurent````````
    AVAST Software Avast AvastSvc.exe
    AVAST Software Avast AvastUI.exe
    `````````````````System Health check`````````````````
    Total Fragmentation on Drive C: 4 % Defragment your hard drive soon! (Do NOT defrag if SSD!)
    ````````````````````End of Log``````````````````````
    ---------------------------------------------------------------------------------------------

    farbar log
    --------------------------------------------------------------------
    Farbar Service Scanner Version: 07-10-2012
    Ran by resham (administrator) on 10-10-2012 at 23:49:24
    Running from "C:\Users\resham\Contacts\Desktop"
    Microsoft® Windows Vista™ Home Premium Service Pack 1 (X64)
    Boot Mode: Normal
    ****************************************************************

    Internet Services:
    ============

    Connection Status:
    ==============
    Localhost is accessible.
    LAN connected.
    Google IP is accessible.
    Google.com is accessible.
    Yahoo IP is accessible.
    Yahoo.com is accessible.


    Windows Firewall:
    =============

    Firewall Disabled Policy:
    ==================


    System Restore:
    ============

    System Restore Disabled Policy:
    ========================


    Security Center:
    ============

    Windows Update:
    ============

    Windows Autoupdate Disabled Policy:
    ============================


    Windows Defender:
    ==============
    WinDefend Service is not running. Checking service configuration:
    The start type of WinDefend service is set to Demand. The default start type is Auto.
    The ImagePath of WinDefend service is OK.
    The ServiceDll of WinDefend service is OK.


    Windows Defender Disabled Policy:
    ==========================
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
    "DisableAntiSpyware"=DWORD:1


    Other Services:
    ==============


    File Check:
    ========
    C:\Windows\System32\nsisvc.dll => MD5 is legit
    C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
    C:\Windows\System32\dhcpcsvc.dll => MD5 is legit
    C:\Windows\System32\drivers\afd.sys => MD5 is legit
    C:\Windows\System32\drivers\tdx.sys => MD5 is legit
    C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
    C:\Windows\System32\dnsrslvr.dll => MD5 is legit
    C:\Windows\System32\mpssvc.dll => MD5 is legit
    C:\Windows\System32\bfe.dll => MD5 is legit
    C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
    C:\Windows\System32\SDRSVC.dll => MD5 is legit
    C:\Windows\System32\vssvc.exe => MD5 is legit
    C:\Windows\System32\wscsvc.dll => MD5 is legit
    C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
    C:\Windows\System32\wuaueng.dll
    [2009-10-05 16:23] - [2009-08-06 19:24] - 2424024 ____A (Microsoft Corporation) FB3796754FE00F0BDC87A36F164A5F4D

    C:\Windows\System32\qmgr.dll => MD5 is legit
    C:\Windows\System32\es.dll => MD5 is legit
    C:\Windows\System32\cryptsvc.dll => MD5 is legit
    C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
    C:\Windows\System32\svchost.exe => MD5 is legit
    C:\Windows\System32\rpcss.dll => MD5 is legit


    **** End of log ****
    -------------------------------------------------------------------------------
  11. sandhu1

    sandhu1 Newcomer, in training Topic Starter Posts: 22

    ADW logs
    ---------------------------------------------------------------------------------------
    # AdwCleaner v2.004 - Logfile created 10/15/2012 at 15:26:08
    # Updated 06/10/2012 by Xplode
    # Operating system : Windows (TM) Vista Home Premium Service Pack 1 (64 bits)
    # User : resham - RESHAM-PC
    # Boot Mode : Normal
    # Running from : C:\Users\resham\Contacts\Desktop\adwcleaner.exe
    # Option [Delete]


    ***** [Services] *****


    ***** [Files / Folders] *****

    Deleted on reboot : C:\Program Files (x86)\Funmoods
    Deleted on reboot : C:\Users\resham\AppData\Local\Google\Chrome\User Data\Default\Extensions\cjpglkicenollcignonpgiafdgfeehoj
    Deleted on reboot : C:\Users\resham\AppData\LocalLow\Funmoods
    Deleted on reboot : C:\Users\tearsa\AppData\Roaming\Mozilla\Firefox\Profiles\ffpk4q5d.default\extensions\crossriderapp2258@crossrider.com
    File Deleted : C:\Program Files (x86)\Mozilla Firefox\searchplugins\avg-secure-search.xml
    File Deleted : C:\Users\resham\AppData\Local\funmoods-speeddial.crx
    File Deleted : C:\Users\resham\AppData\Roaming\Mozilla\Firefox\Profiles\fivt228e.default\searchplugins\search.xml

    ***** [Registry] *****

    Key Deleted : HKCU\Software\AppDataLow\Software\Crossrider
    Key Deleted : HKCU\Software\AppDataLow\Software\I Want This
    Key Deleted : HKCU\Software\Funmoods
    Key Deleted : HKCU\Software\Google\Chrome\Extensions\cjpglkicenollcignonpgiafdgfeehoj
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{042DA63B-0933-403D-9395-B49307691690}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{83FF80F4-8C74-4b80-B5BA-C8DDD434E5C4}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{95B7759C-8C7F-4BF1-B163-73684A933233}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D3D233D5-9F6D-436C-B6C7-E63F77503B30}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D7E97865-918F-41E4-9CD0-25AB1C574CE8}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706}
    Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}
    Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}
    Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{B7971660-A1CE-4FDD-B9E0-2C37D77AFB0B}
    Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{C04B7D22-5AEC-4561-8F49-27F6269208F6}
    Key Deleted : HKLM\SOFTWARE\Classes\AppID\{09C554C3-109B-483C-A06B-F14172F1A947}
    Key Deleted : HKLM\SOFTWARE\Classes\AppID\{4E1E9D45-8BF9-4139-915C-9F83CC3D5921}
    Key Deleted : HKLM\SOFTWARE\Classes\AppID\{960DF771-CFCB-4E53-A5B5-6EF2BBE6E706}
    Key Deleted : HKLM\SOFTWARE\Classes\AppID\{B12E99ED-69BD-437C-86BE-C862B9E5444D}
    Key Deleted : HKLM\SOFTWARE\Classes\AppID\{D7EE8177-D51E-4F89-92B6-83EA2EC40800}
    Key Deleted : HKLM\SOFTWARE\Classes\AppID\{EA28B360-05E0-4F93-8150-02891F1D8D3C}
    Key Deleted : HKLM\SOFTWARE\Classes\AppID\escort.DLL
    Key Deleted : HKLM\SOFTWARE\Classes\AppID\escortApp.DLL
    Key Deleted : HKLM\SOFTWARE\Classes\AppID\escortEng.DLL
    Key Deleted : HKLM\SOFTWARE\Classes\AppID\escorTlbr.DLL
    Key Deleted : HKLM\SOFTWARE\Classes\AppID\esrv.EXE
    Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{042DA63B-0933-403D-9395-B49307691690}
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{CC5AD34C-6F10-4CB3-B74A-C2DD4D5060A3}
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\cjpglkicenollcignonpgiafdgfeehoj
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{B7971660-A1CE-4FDD-B9E0-2C37D77AFB0B}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{23C70BCA-6E23-4A65-AD2E-1389062074F1}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{23D8EEF7-0E13-4000-B9C4-6603C1E912D1}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{295CACB4-51F5-46FD-914E-C72BAAE1B672}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{2CE5C4B9-6DBE-4528-96FA-C9FF38EF1762}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{34C1FDF7-02C1-4F23-B393-F48B16E071D1}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{54291324-7A3D-4F11-B707-3FB6A2C97BD9}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{59C63F11-D4E5-46E7-9B8A-EE158DCA83A8}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{5DA22CBD-0029-4A09-B757-CF0FAFC488ED}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{77A6E7D4-4A83-4A9B-A2A0-EF3B125DC29D}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C0585B2F-74D7-4734-88DE-6C150C5D4036}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{CA17D76B-F91D-4659-A7FD-A9F7ED375CDD}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D8242E89-2F81-484A-AE5B-BA8CAD5B7347}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{EF0588D6-1621-4A75-B8BE-F4BC34794136}
    Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{B7971660-A1CE-4FDD-B9E0-2C37D77AFB0B}
    Key Deleted : HKLM\SOFTWARE\Software
    Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{D7E97865-918F-41E4-9CD0-25AB1C574CE8}]
    Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}]
    Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\New Windows\Allow [*.crossrider.com]

    ***** [Internet Browsers] *****

    -\\ Internet Explorer v7.0.6001.18000

    Replaced : [HKLM\SOFTWARE\Microsoft\Internet Explorer\Main - SearchAssistant] = hxxp://toolbar.inbox.com/search/ie.aspx?tbid=80229 --> hxxp://www.google.com
    Replaced : [HKLM\SOFTWARE\Microsoft\Internet Explorer\Main - CustomizeSearch] = hxxp://toolbar.inbox.com/help/sa_customize.aspx?tbid=80229 --> hxxp://www.google.com
    Replaced : [HKLM\SOFTWARE\Microsoft\Internet Explorer\Search - SearchAssistant] = hxxp://toolbar.inbox.com/search/ie.aspx?tbid=80229 --> hxxp://www.google.com
    Replaced : [HKLM\SOFTWARE\Microsoft\Internet Explorer\Search - CustomizeSearch] = hxxp://toolbar.inbox.com/help/sa_customize.aspx?tbid=80229 --> hxxp://www.google.com

    -\\ Mozilla Firefox v15.0 (en-US)

    Profile name : default
    File : C:\Users\resham\AppData\Roaming\Mozilla\Firefox\Profiles\fivt228e.default\prefs.js

    C:\Users\resham\AppData\Roaming\Mozilla\Firefox\Profiles\fivt228e.default\user.js ... Deleted !

    Deleted : user_pref("extensions.funmoods.aflt", "axl");
    Deleted : user_pref("extensions.funmoods.autoRvrt", false);
    Deleted : user_pref("extensions.funmoods.dfltLng", "");
    Deleted : user_pref("extensions.funmoods.dfltSrch", true);
    Deleted : user_pref("extensions.funmoods.dnsErr", true);
    Deleted : user_pref("extensions.funmoods.envrmnt", "production");
    Deleted : user_pref("extensions.funmoods.excTlbr", false);
    Deleted : user_pref("extensions.funmoods.hmpg", true);
    Deleted : user_pref("extensions.funmoods.hmpgUrl", "hxxp://start.funmoods.com/?f=1&a=axl&chnl=axl&cd=2XzuyEtN2[...]
    Deleted : user_pref("extensions.funmoods.id", "0024D2326C0F61F4");
    Deleted : user_pref("extensions.funmoods.instlDay", "15530");
    Deleted : user_pref("extensions.funmoods.instlRef", "axl");
    Deleted : user_pref("extensions.funmoods.isdcmntcmplt", true);
    Deleted : user_pref("extensions.funmoods.mntrvrsn", "1.3.0");
    Deleted : user_pref("extensions.funmoods.newTabUrl", "hxxp://start.funmoods.com/?f=2&a=axl&chnl=axl&cd=2XzuyEt[...]
    Deleted : user_pref("extensions.funmoods.prdct", "funmoods");
    Deleted : user_pref("extensions.funmoods.prtnrId", "funmoods");
    Deleted : user_pref("extensions.funmoods.srchPrvdr", "Search");
    Deleted : user_pref("extensions.funmoods.tlbrId", "base");
    Deleted : user_pref("extensions.funmoods.tlbrSrchUrl", "hxxp://start.funmoods.com/?f=3&a=axl&chnl=axl&cd=2Xzuy[...]
    Deleted : user_pref("extensions.funmoods.vrsn", "1.5.23.22");
    Deleted : user_pref("extensions.funmoods.vrsni", "1.5.23.22");
    Deleted : user_pref("extensions.funmoods_i.newTab", true);
    Deleted : user_pref("extensions.funmoods_i.smplGrp", "none");
    Deleted : user_pref("extensions.funmoods_i.vrsnTs", "1.5.23.220:11:29");
    Deleted : user_pref("keyword.URL", "hxxps://isearch.avg.com/search?cid=%7Bb7ed80c7-6dcb-43e3-921b-32815c5c005f[...]

    Profile name : default
    File : C:\Users\tearsa\AppData\Roaming\Mozilla\Firefox\Profiles\ffpk4q5d.default\prefs.js

    Deleted : user_pref("avg.install.installDirPath", "C:\\ProgramData\\AVG Secure Search\\12.2.5.32");
    Deleted : user_pref("extensions.crossriderapp2258.2258.InstallationTime", 1346729485);
    Deleted : user_pref("extensions.crossriderapp2258.2258.active", true);
    Deleted : user_pref("extensions.crossriderapp2258.2258.addressbar", "");
    Deleted : user_pref("extensions.crossriderapp2258.2258.affid", "0");
    Deleted : user_pref("extensions.crossriderapp2258.2258.backgroundjs", "\n\n\"undefined\"!=typeof _GPL_BG&&appA[...]
    Deleted : user_pref("extensions.crossriderapp2258.2258.backgroundver", 14);
    Deleted : user_pref("extensions.crossriderapp2258.2258.can_run_bg_code", true);
    Deleted : user_pref("extensions.crossriderapp2258.2258.certdomaininstaller", "");
    Deleted : user_pref("extensions.crossriderapp2258.2258.changeprevious", false);
    Deleted : user_pref("extensions.crossriderapp2258.2258.cookie.InstallationTime.expiration", "Fri Feb 01 2030 0[...]
    Deleted : user_pref("extensions.crossriderapp2258.2258.cookie.InstallationTime.value", "1346729485");
    Deleted : user_pref("extensions.crossriderapp2258.2258.cookie._GPL_aoi.expiration", "Fri Feb 01 2030 00:00:00 [...]
    Deleted : user_pref("extensions.crossriderapp2258.2258.cookie._GPL_aoi.value", "1346729485");
    Deleted : user_pref("extensions.crossriderapp2258.2258.cookie._GPL_blocklist.expiration", "Mon Sep 03 2012 21:[...]
    Deleted : user_pref("extensions.crossriderapp2258.2258.cookie._GPL_blocklist.value", "%5B%22nonexistantdomain.[...]
    Deleted : user_pref("extensions.crossriderapp2258.2258.cookie._GPL_country_code.expiration", "Mon Sep 10 2012 [...]
    Deleted : user_pref("extensions.crossriderapp2258.2258.cookie._GPL_country_code.value", "%22US%22");
    Deleted : user_pref("extensions.crossriderapp2258.2258.cookie._GPL_crr.expiration", "Fri Feb 01 2030 00:00:00 [...]
    Deleted : user_pref("extensions.crossriderapp2258.2258.cookie._GPL_crr.value", "1346732385");
    Deleted : user_pref("extensions.crossriderapp2258.2258.cookie._GPL_hotfix20111102645.expiration", "Fri Feb 01 [...]
    Deleted : user_pref("extensions.crossriderapp2258.2258.cookie._GPL_hotfix20111102645.value", "%221%22");
    Deleted : user_pref("extensions.crossriderapp2258.2258.cookie._GPL_installer_params.expiration", "Fri Feb 01 2[...]
    Deleted : user_pref("extensions.crossriderapp2258.2258.cookie._GPL_installer_params.value", "%7B%22source_id%2[...]
    Deleted : user_pref("extensions.crossriderapp2258.2258.cookie._GPL_parent_zoneid.expiration", "Fri Feb 01 2030[...]
    Deleted : user_pref("extensions.crossriderapp2258.2258.cookie._GPL_parent_zoneid.value", "%2214019%22");
    Deleted : user_pref("extensions.crossriderapp2258.2258.cookie._GPL_pc_20120828.expiration", "Fri Feb 01 2030 0[...]
    Deleted : user_pref("extensions.crossriderapp2258.2258.cookie._GPL_pc_20120828.value", "1346729516901");
    Deleted : user_pref("extensions.crossriderapp2258.2258.cookie._GPL_product_id.expiration", "Fri Feb 01 2030 00[...]
    Deleted : user_pref("extensions.crossriderapp2258.2258.cookie._GPL_product_id.value", "%221110%22");
    Deleted : user_pref("extensions.crossriderapp2258.2258.cookie._GPL_zoneid.expiration", "Fri Feb 01 2030 00:00:[...]
    Deleted : user_pref("extensions.crossriderapp2258.2258.cookie._GPL_zoneid.value", "%2276629%22");
    Deleted : user_pref("extensions.crossriderapp2258.2258.cookie.dbtest.expiration", "Fri Feb 01 2030 00:00:00 GM[...]
    Deleted : user_pref("extensions.crossriderapp2258.2258.cookie.dbtest.value", "1346729498218");
    Deleted : user_pref("extensions.crossriderapp2258.2258.description", "I Want This!");
    Deleted : user_pref("extensions.crossriderapp2258.2258.domain", "");
    Deleted : user_pref("extensions.crossriderapp2258.2258.emailsig", "");
    Deleted : user_pref("extensions.crossriderapp2258.2258.enablesearch", false);
    Deleted : user_pref("extensions.crossriderapp2258.2258.exposesites", "");
    Deleted : user_pref("extensions.crossriderapp2258.2258.fbremoteurl", "");
    Deleted : user_pref("extensions.crossriderapp2258.2258.group", 0);
    Deleted : user_pref("extensions.crossriderapp2258.2258.homepage", "");
    Deleted : user_pref("extensions.crossriderapp2258.2258.iframe", false);
    Deleted : user_pref("extensions.crossriderapp2258.2258.internaldb.Resources_appVer.expiration", "Fri Feb 01 20[...]
    Deleted : user_pref("extensions.crossriderapp2258.2258.internaldb.Resources_appVer.value", "80");
    Deleted : user_pref("extensions.crossriderapp2258.2258.internaldb.Resources_lastVersion.expiration", "Fri Feb [...]
    Deleted : user_pref("extensions.crossriderapp2258.2258.internaldb.Resources_lastVersion.value", "0");
    Deleted : user_pref("extensions.crossriderapp2258.2258.internaldb.Resources_meta.expiration", "Fri Feb 01 2030[...]
    Deleted : user_pref("extensions.crossriderapp2258.2258.internaldb.Resources_meta.value", "%7B%7D");
    Deleted : user_pref("extensions.crossriderapp2258.2258.internaldb.Resources_nextCheck.expiration", "Tue Sep 04[...]
    Deleted : user_pref("extensions.crossriderapp2258.2258.internaldb.Resources_nextCheck.value", "true");
    Deleted : user_pref("extensions.crossriderapp2258.2258.internaldb.Resources_queue.expiration", "Fri Feb 01 203[...]
    Deleted : user_pref("extensions.crossriderapp2258.2258.internaldb.Resources_queue.value", "%7B%7D");
    Deleted : user_pref("extensions.crossriderapp2258.2258.js", "\n\nif(\"undefined\"!=typeof _GPL_PLUGIN){var _GP[...]
    Deleted : user_pref("extensions.crossriderapp2258.2258.manifesturl", "");
    Deleted : user_pref("extensions.crossriderapp2258.2258.name", "I Want This");
    Deleted : user_pref("extensions.crossriderapp2258.2258.newtab", "");
    Deleted : user_pref("extensions.crossriderapp2258.2258.opensearch", "");
    Deleted : user_pref("extensions.crossriderapp2258.2258.plugins.plugin_1000014.code", "Array.prototype.indexOf|[...]
    Deleted : user_pref("extensions.crossriderapp2258.2258.plugins.plugin_1000014.name", "GPL Plugin (Loader)");
    Deleted : user_pref("extensions.crossriderapp2258.2258.plugins.plugin_1000014.ver", 4);
    Deleted : user_pref("extensions.crossriderapp2258.2258.plugins.plugin_1000015.code", "var _GPL_BG={vars:{},rul[...]
    Deleted : user_pref("extensions.crossriderapp2258.2258.plugins.plugin_1000015.name", "GPL Background (BG)");
    Deleted : user_pref("extensions.crossriderapp2258.2258.plugins.plugin_1000015.ver", 2);
    Deleted : user_pref("extensions.crossriderapp2258.2258.plugins.plugin_13.code", "(function(a){a.selectedText=f[...]
    Deleted : user_pref("extensions.crossriderapp2258.2258.plugins.plugin_13.name", "CrossriderAppUtils");
    Deleted : user_pref("extensions.crossriderapp2258.2258.plugins.plugin_13.ver", 2);
    Deleted : user_pref("extensions.crossriderapp2258.2258.plugins.plugin_14.code", "if(typeof(appAPI)===\"undefin[...]
    Deleted : user_pref("extensions.crossriderapp2258.2258.plugins.plugin_14.name", "CrossriderUtils");
    Deleted : user_pref("extensions.crossriderapp2258.2258.plugins.plugin_14.ver", 2);
    Deleted : user_pref("extensions.crossriderapp2258.2258.plugins.plugin_15.code", "(function(f){var u={};var e=M[...]
    Deleted : user_pref("extensions.crossriderapp2258.2258.plugins.plugin_15.name", "FacebookFFIE");
    Deleted : user_pref("extensions.crossriderapp2258.2258.plugins.plugin_15.ver", 1);
    Deleted : user_pref("extensions.crossriderapp2258.2258.plugins.plugin_16.code", "(function(f,b){if(typeof(b)==[...]
    Deleted : user_pref("extensions.crossriderapp2258.2258.plugins.plugin_16.name", "FFAppAPIWrapper");
    Deleted : user_pref("extensions.crossriderapp2258.2258.plugins.plugin_16.ver", 3);
    Deleted : user_pref("extensions.crossriderapp2258.2258.plugins.plugin_17.code", "if(typeof window!==\"undefine[...]
    Deleted : user_pref("extensions.crossriderapp2258.2258.plugins.plugin_17.name", "jQuery");
    Deleted : user_pref("extensions.crossriderapp2258.2258.plugins.plugin_17.ver", 3);
    Deleted : user_pref("extensions.crossriderapp2258.2258.plugins.plugin_47.code", "(function(){appAPI.ready=func[...]
    Deleted : user_pref("extensions.crossriderapp2258.2258.plugins.plugin_47.name", "resources_background");
    Deleted : user_pref("extensions.crossriderapp2258.2258.plugins.plugin_47.ver", 1);
    Deleted : user_pref("extensions.crossriderapp2258.2258.plugins_lists.plugins_0", "17,14,16,47,1000015");
    Deleted : user_pref("extensions.crossriderapp2258.2258.plugins_lists.plugins_1", "17,14,13,16,15,1000014");
    Deleted : user_pref("extensions.crossriderapp2258.2258.pluginsurl", "hxxp://app-static.crossrider.com/plugin/a[...]
    Deleted : user_pref("extensions.crossriderapp2258.2258.pluginsversion", 11);
    Deleted : user_pref("extensions.crossriderapp2258.2258.premium", true);
    Deleted : user_pref("extensions.crossriderapp2258.2258.publisher", "215 Apps");
    Deleted : user_pref("extensions.crossriderapp2258.2258.searchstatus", 0);
    Deleted : user_pref("extensions.crossriderapp2258.2258.setnewtab", false);
    Deleted : user_pref("extensions.crossriderapp2258.2258.settingsurl", "");
    Deleted : user_pref("extensions.crossriderapp2258.2258.thankyou", "hxxp://iw.antthis.com/thankyou.html");
    Deleted : user_pref("extensions.crossriderapp2258.2258.updateinterval", 360);
    Deleted : user_pref("extensions.crossriderapp2258.2258.ver", 80);
    Deleted : user_pref("extensions.crossriderapp2258.adsOldValue", -1);
    Deleted : user_pref("extensions.crossriderapp2258.apps", "2258");
    Deleted : user_pref("extensions.crossriderapp2258.bic", "1398f5522554846ec72278755f5c51e4");
    Deleted : user_pref("extensions.crossriderapp2258.cid", 2258);
    Deleted : user_pref("extensions.crossriderapp2258.firstrun", false);
    Deleted : user_pref("extensions.crossriderapp2258.hadappinstalled", true);
    Deleted : user_pref("extensions.crossriderapp2258.installationdate", 1346729485);
    Deleted : user_pref("extensions.crossriderapp2258.lastcheck", 22445491);
    Deleted : user_pref("extensions.crossriderapp2258.lastcheckitem", 22445541);
    Deleted : user_pref("extensions.crossriderapp2258.misc.lastBgWorkerTimer", "1346731726932");
    Deleted : user_pref("extensions.crossriderapp2258.misc.lastDomWorkerTimer", "1346731726929");
    Deleted : user_pref("extensions.enabledAddons", "{20a82645-c095-46ed-80e3-08825760534b}:0.0.0,avg@toolbar:12.2[...]
    Deleted : user_pref("keyword.URL", "hxxps://isearch.avg.com/search?cid=%7Bc3bb17b8-87e3-4019-aa39-2c9cc9f327f9[...]

    Profile name : default
    File : C:\Users\Mina pks\AppData\Roaming\Mozilla\Firefox\Profiles\9tg8jfq9.default\prefs.js

    [OK] File is clean.

    Profile name : default
    File : C:\Users\Resham2\AppData\Roaming\Mozilla\Firefox\Profiles\xaxps6s8.default\prefs.js

    [OK] File is clean.

    -\\ Google Chrome v [Unable to get version]

    File : C:\Users\resham\AppData\Local\Google\Chrome\User Data\Default\Preferences

    Deleted [l.11] : homepage = "hxxp://start.funmoods.com/?f=1&a=axl&chnl=axl&cd=2XzuyEtN2Y1L1QzutDtDtByE0DtBtAtByC0CtD0FyCtC0FyEtN0D0Tzu0CtCzytDtN1L2XzutBtFtCtFtDtFtAtDtC&cr=359117575",
    Deleted [l.15] : urls_to_restore_on_startup = [ "hxxp://start.funmoods.com/?f=1&a=axl&chnl=axl&cd=2XzuyEtN2Y1L1QzutDtDtByE0DtBtAtByC0CtD0FyCtC0FyEtN0D0Tzu0CtCzytDtN1L2XzutBtFtCtFtDtFtAtDtC&cr=359117575" ]
    Deleted [l.38] : search_url = "hxxp://start.funmoods.com/results.php?f=4&q={searchTerms}&a=axl&chnl=axl&cd=2XzuyEtN2Y1L1QzutDtDtByE0DtBtAtByC0CtD0FyCtC0FyEtN0D0Tzu0CtCzytDtN1L2XzutBtFtCtFtDtFtAtDtC&cr=359117575",
    Deleted [l.1200] : homepage = "hxxp://start.funmoods.com/?f=1&a=axl&chnl=axl&cd=2XzuyEtN2Y1L1QzutDtDtByE0DtBtAtByC0CtD0FyCtC0FyEtN0D0Tzu0CtCzytDtN1L2XzutBtFtCtFtDtFtAtDtC&cr=359117575",
    Deleted [l.1492] : urls_to_restore_on_startup = [ "hxxp://start.funmoods.com/?f=1&a=axl&chnl=axl&cd=2XzuyEtN2Y1L1QzutDtDtByE0DtBtAtByC0CtD0FyCtC0FyEtN0D0Tzu0CtCzytDtN1L2XzutBtFtCtFtDtFtAtDtC&cr=359117575" ]

    File : C:\Users\Mina pks\AppData\Local\Google\Chrome\User Data\Default\Preferences

    [OK] File is clean.

    *************************

    AdwCleaner[S1].txt - [20454 octets] - [15/10/2012 15:26:08]

    ########## EOF - C:\AdwCleaner[S1].txt - [20515 octets] ##########

    -------------------------------------------------------------------------------------------------
    ESET logs
    --------------------------------------------------------------
    C:\Qoobox\Quarantine\C\Users\resham\AppData\Roaming\ethri.dll.vir a variant of Win32/Medfos.DE trojan cleaned by deleting - quarantined
    C:\Users\resham\AppData\Local\{D2CE83BA-014F-11E2-8271-B8AC6F996F26}\chrome\content\browser.xul JS/Redirector.NIQ trojan cleaned by deleting - quarantined
    -------------------------------------------------------------------------------------------------------------------------------------

    hey Broni
    Should I select the "delete quarantined files " options on the ESET box?
    thanks again for your help.
     
  12. Broni

    Broni Malware Annihilator Posts: 46,479   +252

    You can delete those files.

    Update Adobe Reader

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions (if present).
    Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

    Alternatively, you can uninstall Adobe Reader (33.5 MB), download and install Foxit PDF Reader(3.5MB) from HERE.
    It's a much smaller file to download and uses a lot less resources than Adobe Reader.
    Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or any other garbage.

    ===========================

    1. Update your Java version here: http://www.java.com/en/download/installed.jsp

    Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

    Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

    2. Now, we need to remove old Java version and its remnants...

    Download JavaRa to your desktop and unzip it.
    • Run JavaRa.exe (Vista users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
    • Accept any prompts.
    • Do NOT post JavaRa log.

    =======================================

    Your computer is clean [​IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
    :Commands
    [purity]
    [emptytemp]
    [EMPTYFLASH]
    [emptyjava]
    [CLEARALLRESTOREPOINTS]
    [Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current.

    4. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC) weekly.

    8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. (Windows XP only) Run defrag at your convenience.

    11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    12. Read:
    How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
    Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/

    13. Please, let me know, how your computer is doing.
  13. Broni

    Broni Malware Annihilator Posts: 46,479   +252

    The issue seems to be resolved.


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