TechSpot

Help please!!!

Solved
By Kitcat
Jul 30, 2013
  1. I am at a loss right now, I noticed earlier that when I go to Google and search something for example "dog treats" I click a link and it takes me to some other type of page...like a shop at home type of thing...or to travel websites...I immediately close the page because I know that something is wrong with my browser and the page I have been taken to is just trying to get my cc info or something.
    I ran the Microsoft safety scan and it came back with 6 infected files. One of them was a virus but I can't remember the name. the others were successfully removed according to the scan but this one, said partially removed.
    In reading through other posts I saw how to 'reset' my internet options?? I did this, but still no luck.
    I know not to enter any information into the redirected sites, but my Mother who is not familiar with this type of stuff will do it I'm sure, so I want to get it taken care of.

    Please Help!
     
  2. Broni

    Broni Malware Annihilator Posts: 47,684   +267

    Welcome aboard [​IMG]

    Please, complete all steps listed here: http://www.techspot.com/vb/topic58138.html
    Make sure, you PASTE all logs. If some log exceeds 50,000 characters post limit, split it between couple of replies.
    Attached logs won't be reviewed.

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.
     
  3. Kitcat

    Kitcat TS Rookie Topic Starter

    Alright hopefully I have everything here...



    Malwarebytes Anti-Malware (Trial) 1.75.0.1300
    www.malwarebytes.org
    Database version: v2013.07.30.10
    Windows 7 Service Pack 1 x64 NTFS
    Internet Explorer 10.0.9200.16635
    Patti :: PATTI-PC [administrator]
    Protection: Enabled
    7/30/2013 8:48:39 PM
    mbam-log-2013-07-30 (20-48-39).txt
    Scan type: Quick scan
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 221013
    Time elapsed: 4 minute(s), 49 second(s)
    Memory Processes Detected: 0
    (No malicious items detected)
    Memory Modules Detected: 0
    (No malicious items detected)
    Registry Keys Detected: 0
    (No malicious items detected)
    Registry Values Detected: 0
    (No malicious items detected)
    Registry Data Items Detected: 0
    (No malicious items detected)
    Folders Detected: 0
    (No malicious items detected)
    Files Detected: 5
    C:\Users\Patti\AppData\Roaming\Buma\qyeh.exe (Spyware.Password) -> Quarantined and deleted successfully.
    C:\Users\Patti\AppData\Local\Temp\1SKKKKKKK.exe (Rootkit.0Access.ED) -> Quarantined and deleted successfully.
    C:\Users\Patti\AppData\Local\Temp\2SKKKKKKK.exe (Spyware.Password) -> Quarantined and deleted successfully.
    C:\Users\Patti\AppData\Local\Temp\hojilcnm.exe (Spyware.Password) -> Quarantined and deleted successfully.
    C:\Users\Patti\Local Settings\Temporary Internet Files\Content.IE5\LUXAR7S4\7zip_installer_d162802.exe (PUP.Optional.InstallIQ) -> Quarantined and deleted successfully.
    (end)

    DDS (Ver_2012-11-20.01) - NTFS_AMD64
    Internet Explorer: 10.0.9200.16635 BrowserJavaVersion: 1.6.0_30
    Run by Patti at 20:59:34 on 2013-07-30
    Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.4863.3257 [GMT -4:00]
    .
    AV: Norton Internet Security *Disabled/Outdated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
    SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    SP: Norton Internet Security *Disabled/Outdated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
    FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
    .
    ============== Running Processes ===============
    .
    C:\Windows\system32\lsm.exe
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Windows\system32\nvvsvc.exe
    C:\Windows\system32\svchost.exe -k RPCSS
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\Windows\system32\svchost.exe -k LocalService
    C:\Windows\system32\svchost.exe -k netsvcs
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Windows\system32\nvvsvc.exe
    C:\Windows\System32\spoolsv.exe
    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
    C:\Windows\system32\taskhost.exe
    C:\Windows\system32\taskeng.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Program Files (x86)\TWC\DigiDo\AffinegyService.exe
    C:\Program Files\LSI SoftModem\agr64svc.exe
    C:\Windows\SysWOW64\svchost.exe -k hpdevmgmt
    c:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
    C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
    C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
    C:\Windows\System32\svchost.exe -k HPZ12
    C:\Program Files (x86)\Norton Internet Security\Engine\18.7.2.3\ccSvcHst.exe
    C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
    C:\Windows\System32\svchost.exe -k HPZ12
    C:\Windows\system32\svchost.exe -k imgsvc
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
    C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
    C:\Windows\system32\SearchIndexer.exe
    C:\Program Files (x86)\Norton Internet Security\Engine\18.7.2.3\ccSvcHst.exe
    C:\Windows\system32\taskeng.exe
    C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
    C:\Windows\System32\WUDFHost.exe
    C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe
    C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe
    C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
    C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Windows\System32\rundll32.exe
    C:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exe
    C:\Program Files (x86)\hp\Digital Imaging\bin\hpqtra08.exe
    C:\Windows\SysWOW64\rundll32.exe
    C:\Program Files (x86)\McAfee Security Scan\2.1.121\SSScheduler.exe
    C:\Program Files (x86)\Hewlett-Packard\HP Remote Solution\HP_Remote_Solution.exe
    C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE
    C:\Program Files (x86)\hp\HP Software Update\hpwuschd2.exe
    C:\Program Files (x86)\SelectRebates\SelectRebates.exe
    C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
    C:\Program Files (x86)\TWC\DigiDo\DigiDo.exe
    C:\Windows\system32\SearchProtocolHost.exe
    C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe
    C:\Windows\system32\SearchFilterHost.exe
    C:\Program Files\Windows Media Player\wmpnetwk.exe
    C:\Program Files (x86)\Yahoo!\Messenger\ymsgr_tray.exe
    C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe
    C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe
    C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
    C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe
    C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_235_ActiveX.exe
    C:\Windows\system32\sppsvc.exe
    C:\Windows\System32\svchost.exe -k secsvcs
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Windows\System32\cscript.exe
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://www.google.com/
    uSearch Bar = Preserve
    mWinlogon: Userinit = userinit.exe,
    BHO: &Yahoo! Toolbar Helper: {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\yt.dll
    BHO: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\hp\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
    BHO: Qwiklinx: {3E7C8B5A-96AB-438F-BF9B-782400655440} - C:\Users\Patti\AppData\Roaming\Qwiklinx\Qwiklinx.dll
    BHO: Symantec NCO BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\18.7.2.3\coieplg.dll
    BHO: Symantec Intrusion Prevention: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\18.7.2.3\ips\ipsbho.dll
    BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
    BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    BHO: Cartwheel: {B50DF051-E1D4-439C-B94E-F4DE82B56542} - C:\Users\Patti\AppData\Roaming\Cartwheel\Cartwheel.dll
    BHO: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0566.0\msneshellx.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    BHO: ShopAtHomeIEHelper Class: {E8DAAA30-6CAA-4b58-9603-8E54238219E2} - C:\Program Files (x86)\SelectRebates\Toolbar\ShopAtHomeToolbar.dll
    BHO: SingleInstance Class: {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
    BHO: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\hp\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\18.7.2.3\coieplg.dll
    TB: ShopAtHome.com Toolbar: {98279C38-DE4B-4BCF-93C9-8EC26069D6F4} - C:\Program Files (x86)\SelectRebates\Toolbar\ShopAtHomeToolbar.dll
    TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    TB: Microsoft Live Search Toolbar: {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0566.0\msneshellx.dll
    TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\18.7.2.3\coieplg.dll
    TB: ShopAtHome.com Toolbar: {98279C38-DE4B-4bcf-93C9-8EC26069D6F4} - C:\Program Files (x86)\SelectRebates\Toolbar\ShopAtHomeToolbar.dll
    TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    TB: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\yt.dll
    EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\hp\Digital Imaging\Smart Web Printing\hpswp_bho.dll
    EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\hp\Digital Imaging\Smart Web Printing\hpswp_bho.dll
    uRun: [HPADVISOR] C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe view=DOCKVIEW
    uRun: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
    uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
    uRun: [Messenger (Yahoo!)] "C:\PROGRA~2\Yahoo!\Messenger\YahooMessenger.exe" -quiet
    uRun: [{5B9C77A9-5A08-4401-8293-9E4DEE6F42A0}] rundll32 "C:\Users\Patti\AppData\Local\Google\{5B9C77A9-5A08-4401-8293-9E4DEE6F42A0}\idphejonak.dll",DllRegisterServer
    mRun: [hpsysdrv] c:\program files (x86)\hewlett-packard\HP odometer\hpsysdrv.exe
    mRun: [HP Remote Solution] C:\Program Files (x86)\Hewlett-Packard\HP Remote Solution\HP_Remote_Solution.exe
    mRun: [NortonOnlineBackupReminder] "C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe" UNATTENDED
    mRun: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
    mRun: [SelectRebates] C:\Program Files (x86)\SelectRebates\SelectRebates.exe
    mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
    mRun: [DigiDo] "C:\Program Files (x86)\TWC\DigiDo\DigiDo.exe" startup
    dRunOnce: [SPReview] "C:\Windows\System32\SPReview\SPReview.exe" /sp:1 /errorfwlink:"http://go.microsoft.com/fwlink/?LinkID=122915" /build:7601
    StartupFolder: C:\Users\Patti\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\ONENOT~1.LNK - C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE
    StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\HPDIGI~1.LNK - C:\Program Files (x86)\hp\Digital Imaging\bin\hpqtra08.exe
    StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MCAFEE~1.LNK - C:\Program Files (x86)\McAfee Security Scan\2.1.121\SSScheduler.exe
    mPolicies-Explorer: NoActiveDesktop = dword:1
    mPolicies-Explorer: NoActiveDesktopChanges = dword:1
    mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
    mPolicies-System: ConsentPromptBehaviorUser = dword:3
    mPolicies-System: EnableUIADesktopToggle = dword:0
    IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
    IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\hp\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
    DPF: {9C23D886-43CB-43DE-B2DB-112A68D7E10A} - hxxp://lads.myspace.com/upload/MySpaceUploader2.cab
    DPF: {CAFEEFAC-0016-0000-0030-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
    DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    TCP: NameServer = 192.168.1.1
    TCP: Interfaces\{F1FC3218-D0D2-413E-9B78-9742F6B14F96} : DHCPNameServer = 192.168.1.1
    Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
    SSODL: WebCheck - <orphaned>
    x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
    x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
    x64-Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\System32\NvCpl.dll,NvStartup
    x64-Run: [SmartMenu] C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe /background
    x64-Run: [PC-Doctor for Windows localizer] C:\Program Files\PC-Doctor for Windows\localizer.exe
    x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
    x64-SSODL: WebCheck - <orphaned>
    .
    ============= SERVICES / DRIVERS ===============
    .
    R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\NISx64\1207020.003\symds64.sys [2012-6-11 450680]
    R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\NISx64\1207020.003\symefa64.sys [2012-6-11 912504]
    R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\BASHDefs\20110723.001\BHDrvx64.sys [2011-7-22 1151096]
    R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\IPSDefs\20110729.030\IDSviA64.sys [2011-7-29 488056]
    R1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\NISx64\1207020.003\ironx64.sys [2012-6-11 171128]
    R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\System32\drivers\NISx64\1207020.003\symnets.sys [2012-6-11 386168]
    R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-7-30 418376]
    R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2013-7-30 701512]
    R2 NIS;Norton Internet Security;C:\Program Files (x86)\Norton Internet Security\Engine\18.7.2.3\ccsvchst.exe [2012-6-11 130008]
    R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2011-7-31 136824]
    R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2013-7-30 25928]
    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
    S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
    S2 HP Support Assistant Service;HP Support Assistant Service;"C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe" --> C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe [?]
    S3 BVRPMPR5a64;BVRPMPR5a64 NDIS Protocol Driver;C:\Windows\System32\drivers\BVRPMPR5a64.SYS [2013-1-3 35840]
    S3 McComponentHostService;McAfee Security Scan Component Host Service;C:\Program Files (x86)\McAfee Security Scan\2.1.121\McCHSvc.exe [2010-9-3 227232]
    S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2011-5-19 59392]
    S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-6-2 1255736]
    .
    =============== Created Last 30 ================
    .
    2013-07-31 00:47:36 -------- d-----w- C:\Users\Patti\AppData\Roaming\Malwarebytes
    2013-07-31 00:47:29 -------- d-----w- C:\ProgramData\Malwarebytes
    2013-07-31 00:47:28 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys
    2013-07-31 00:47:28 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
    2013-07-31 00:46:55 -------- d-----w- C:\Users\Patti\AppData\Local\Programs
    2013-07-31 00:08:34 -------- d-----w- C:\Users\Patti\AppData\Roaming\Qwiklinx
    2013-07-31 00:08:34 -------- d-----w- C:\Program Files (x86)\Qwiklinx
    2013-07-31 00:08:17 -------- d-----w- C:\Users\Patti\AppData\Roaming\Cartwheel
    2013-07-31 00:06:53 -------- d-----w- C:\Program Files (x86)\Yahoo Browser Settings
    2013-07-30 13:59:26 9460976 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{BE2455DE-3307-4B9E-AEAB-00011A3C5176}\mpengine.dll
    2013-07-29 23:13:34 -------- d-----w- C:\Users\Patti\AppData\Local\{64BC6F35-FB3A-4BDD-BB82-F0EE2FA2D427}
    2013-07-29 23:11:02 41472 ----a-w- C:\ProgramData\Microsoft\Windows\DRM\4B8A.tmp
    2013-07-29 23:11:02 41472 ----a-w- C:\ProgramData\Microsoft\Windows\DRM\4B89.tmp
    2013-07-29 23:11:01 -------- d-----w- C:\Users\Patti\AppData\Roaming\Ugyv
    2013-07-29 23:11:01 -------- d-----w- C:\Users\Patti\AppData\Roaming\Ibsior
    2013-07-29 23:11:01 -------- d-----w- C:\Users\Patti\AppData\Roaming\Buma
    2013-07-19 07:00:46 -------- d-----w- C:\Windows\System32\MRT
    2013-07-12 01:19:11 -------- d-----w- C:\Users\Patti\AppData\Local\{8D599427-6387-4AD8-881F-FCF5DA780DB8}
    2013-07-10 23:23:29 1643520 ----a-w- C:\Windows\System32\DWrite.dll
    2013-07-10 23:09:27 -------- d-----w- C:\Users\Patti\AppData\Local\{16B55F54-5B77-4BD4-89B1-4F34910FBD0D}
    .
    ==================== Find3M ====================
    .
    2013-06-11 23:43:37 1767936 ----a-w- C:\Windows\SysWow64\wininet.dll
    2013-06-11 23:43:00 2877440 ----a-w- C:\Windows\SysWow64\jscript9.dll
    2013-06-11 23:42:58 61440 ----a-w- C:\Windows\SysWow64\iesetup.dll
    2013-06-11 23:42:58 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll
    2013-06-11 23:26:20 2241024 ----a-w- C:\Windows\System32\wininet.dll
    2013-06-11 23:25:16 3958784 ----a-w- C:\Windows\System32\jscript9.dll
    2013-06-11 23:25:13 67072 ----a-w- C:\Windows\System32\iesetup.dll
    2013-06-11 23:25:13 136704 ----a-w- C:\Windows\System32\iesysprep.dll
    2013-06-11 22:51:45 71680 ----a-w- C:\Windows\SysWow64\RegisterIEPKEYs.exe
    2013-06-11 22:50:58 89600 ----a-w- C:\Windows\System32\RegisterIEPKEYs.exe
    2013-06-07 03:22:18 2706432 ----a-w- C:\Windows\System32\mshtml.tlb
    2013-06-07 02:37:52 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb
    2013-06-05 03:34:27 3153920 ----a-w- C:\Windows\System32\win32k.sys
    2013-06-04 06:00:13 624128 ----a-w- C:\Windows\System32\qedit.dll
    2013-06-04 04:53:07 509440 ----a-w- C:\Windows\SysWow64\qedit.dll
    2013-05-13 05:51:01 184320 ----a-w- C:\Windows\System32\cryptsvc.dll
    2013-05-13 05:51:00 1464320 ----a-w- C:\Windows\System32\crypt32.dll
    2013-05-13 05:51:00 139776 ----a-w- C:\Windows\System32\cryptnet.dll
    2013-05-13 05:50:40 52224 ----a-w- C:\Windows\System32\certenc.dll
    2013-05-13 04:45:55 140288 ----a-w- C:\Windows\SysWow64\cryptsvc.dll
    2013-05-13 04:45:55 1160192 ----a-w- C:\Windows\SysWow64\crypt32.dll
    2013-05-13 04:45:55 103936 ----a-w- C:\Windows\SysWow64\cryptnet.dll
    2013-05-13 03:43:55 1192448 ----a-w- C:\Windows\System32\certutil.exe
    2013-05-13 03:08:10 903168 ----a-w- C:\Windows\SysWow64\certutil.exe
    2013-05-13 03:08:06 43008 ----a-w- C:\Windows\SysWow64\certenc.dll
    2013-05-10 05:49:27 30720 ----a-w- C:\Windows\System32\cryptdlg.dll
    2013-05-10 03:20:54 24576 ----a-w- C:\Windows\SysWow64\cryptdlg.dll
    2013-05-08 06:39:01 1910632 ----a-w- C:\Windows\System32\drivers\tcpip.sys
    2013-05-06 06:03:49 1887744 ----a-w- C:\Windows\System32\WMVDECOD.DLL
    2013-05-06 04:56:35 1620480 ----a-w- C:\Windows\SysWow64\WMVDECOD.DLL
    2013-05-02 06:06:08 278800 ------w- C:\Windows\System32\MpSigStub.exe
    .
    ============= FINISH: 21:00:51.99 ===============
     
  4. Broni

    Broni Malware Annihilator Posts: 47,684   +267

    I still need Attach.txt log from DDS.

    [​IMG]
     
  5. Kitcat

    Kitcat TS Rookie Topic Starter

    Oh I copy and pasted it in with that...you need it in a different format?
     
  6. Broni

    Broni Malware Annihilator Posts: 47,684   +267

    DDS produces two logs:
    DDS.txt and
    Attach.txt
    You posted only first one.
     
  7. Kitcat

    Kitcat TS Rookie Topic Starter

    .
    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT
    .
    DDS (Ver_2012-11-20.01)
    .
    Microsoft Windows 7 Home Premium
    Boot Device: \Device\HarddiskVolume1
    Install Date: 5/31/2010 1:29:11 PM
    System Uptime: 7/30/2013 8:55:35 PM (1 hours ago)
    .
    Motherboard: PEGATRON CORPORATION | | VIOLET6
    Processor: AMD Athlon(tm) II X2 215 Processor | CPU 1 | 2700/200mhz
    .
    ==== Disk Partitions =========================
    .
    C: is FIXED (NTFS) - 585 GiB total, 529.364 GiB free.
    E: is CDROM ()
    F: is Removable
    G: is Removable
    H: is Removable
    I: is Removable
    .
    ==== Disabled Device Manager Items =============
    .
    ==== System Restore Points ===================
    .
    RP373: 6/28/2013 11:19:14 AM - Windows Update
    RP374: 7/2/2013 2:20:43 PM - Windows Update
    RP375: 7/9/2013 12:38:02 PM - Windows Update
    RP376: 7/11/2013 3:00:27 AM - Windows Update
    RP377: 7/16/2013 10:46:07 AM - Windows Update
    RP378: 7/19/2013 3:00:21 AM - Windows Update
    RP379: 7/23/2013 4:53:16 AM - Windows Update
    RP380: 7/26/2013 9:07:16 AM - Windows Update
    RP381: 7/30/2013 9:58:44 AM - Windows Update
    RP382: 7/30/2013 5:50:38 PM - Removed Google Earth Plug-in.
    .
    ==== Installed Programs ======================
    .
    Update for Microsoft Office 2007 (KB2508958)
    64 Bit HP CIO Components Installer
    7-zip v9.20
    Acrobat.com
    Activation Assistant for the 2007 Microsoft Office suites
    Adobe AIR
    Adobe Flash Player 11 ActiveX
    Adobe Flash Player 11 Plugin 64-bit
    Adobe Reader X (10.1.7)
    Amazon Kindle
    BufferChm
    Cartwheel Shopping
    Compatibility Pack for the 2007 Office system
    Copy
    Coupon Printer for Windows
    D3DX10
    Destinations
    DeviceDiscovery
    DigiDo
    DirectX for Managed Code Update (Summer 2004)
    DJ_AIO_06_F2400_SW_Min
    DVD Menu Pack for HP MediaSmart Video
    F2400
    Google Toolbar for Internet Explorer
    Google Update Helper
    GPBaseService2
    Hardware Diagnostic Tools
    HP Advisor
    HP Customer Experience Enhancements
    HP Customer Participation Program 14.0
    HP Deskjet F2400 All-in-One Driver Software 14.0 Rel. 6
    HP Games
    HP Imaging Device Functions 14.0
    HP MediaSmart Demo
    HP MediaSmart DVD
    HP MediaSmart SmartMenu
    HP MediaSmart/TouchSmart Netflix
    HP Odometer
    HP Photo Creations
    HP Remote Solution
    HP Setup
    HP Smart Web Printing 4.60
    HP Solution Center 14.0
    HP Support Information
    HP Update
    HPPhotoGadget
    HPProductAssistant
    HPSSupply
    Hulu Desktop
    Java Auto Updater
    Java(TM) 6 Update 30
    Junk Mail filter update
    LightScribe System Software
    LSI PCI-SV92EX Soft Modem
    Malwarebytes Anti-Malware version 1.75.0.1300
    MarketResearch
    McAfee Security Scan Plus
    Microsoft .NET Framework 4 Client Profile
    Microsoft Application Error Reporting
    Microsoft Live Search Toolbar
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office Excel MUI (English) 2007
    Microsoft Office Home and Student 2007
    Microsoft Office Office 64-bit Components 2007
    Microsoft Office OneNote MUI (English) 2007
    Microsoft Office PowerPoint MUI (English) 2007
    Microsoft Office PowerPoint Viewer 2007 (English)
    Microsoft Office Proof (English) 2007
    Microsoft Office Proof (French) 2007
    Microsoft Office Proof (Spanish) 2007
    Microsoft Office Proofing (English) 2007
    Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
    Microsoft Office Shared 64-bit MUI (English) 2007
    Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
    Microsoft Office Shared MUI (English) 2007
    Microsoft Office Shared Setup Metadata MUI (English) 2007
    Microsoft Office Word MUI (English) 2007
    Microsoft Silverlight
    Microsoft SQL Server 2005 Compact Edition [ENU]
    Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2005 Redistributable (x64)
    Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175
    Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570
    Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Microsoft Works
    Movie Theme Pack for HP MediaSmart Video
    MSVCRT
    MSVCRT_amd64
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    Norton Internet Security
    Norton Online Backup
    NVIDIA Drivers
    PlayReady PC Runtime amd64
    Qwiklinx
    Realtek High Definition Audio Driver
    Recovery Manager
    Scan
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
    Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2687309) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2687499) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition
    Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition
    Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
    Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
    Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
    Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition
    Shop for HP Supplies
    ShopAtHome.com Toolbar
    SmartWebPrinting
    SolutionCenter
    Status
    Toolbox
    TrayApp
    Update for 2007 Microsoft Office System (KB967642)
    Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
    Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
    Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
    Update for Microsoft .NET Framework 4 Client Profile (KB2836939)
    Update for Microsoft Office 2007 Help for Common Features (KB963673)
    Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
    Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
    Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
    Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
    Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
    Update for Microsoft Office Excel 2007 Help (KB963678)
    Update for Microsoft Office OneNote 2007 Help (KB963670)
    Update for Microsoft Office Powerpoint 2007 Help (KB963669)
    Update for Microsoft Office Script Editor Help (KB963671)
    Update for Microsoft Office Word 2007 Help (KB963665)
    WebReg
    Windows Live Communications Platform
    Windows Live Essentials
    Windows Live ID Sign-in Assistant
    Windows Live Installer
    Windows Live Language Selector
    Windows Live Mail
    Windows Live Messenger
    Windows Live MIME IFilter
    Windows Live Movie Maker
    Windows Live Photo Common
    Windows Live Photo Gallery
    Windows Live PIMT Platform
    Windows Live SOXE
    Windows Live SOXE Definitions
    Windows Live Sync
    Windows Live UX Platform
    Windows Live UX Platform Language Pack
    Windows Live Writer
    Windows Live Writer Resources
    Yahoo! BrowserPlus 2.9.8
    Yahoo! Detect
    Yahoo! Messenger
    Yahoo! Toolbar
    .
    ==== Event Viewer Messages From Past Week ========
    .
    7/30/2013 8:58:55 PM, Error: Service Control Manager [7000] - The HP Support Assistant Service service failed to start due to the following error: The system cannot find the file specified.
    7/30/2013 8:14:47 PM, Error: Schannel [36888] - The following fatal alert was generated: 10. The internal error state is 10.
    7/29/2013 6:53:06 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.
    7/26/2013 5:37:22 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the NIS service.
    .
    ==== End Of File ===========================
     
  8. Broni

    Broni Malware Annihilator Posts: 47,684   +267

    Good.

    You're infected with ZeroAccess rootkit.
    Let's see if we can get rid of it.

    [​IMG] Download RogueKiller for 32bit or Roguekiller for 64bit to your Desktop.
    • Close all the running programs
    • Windows Vista/7 users: right click on RogueKiller.exe, click Run as Administrator
    • Otherwise just double-click on RogueKiller.exe
    • Pre-scan will start. Let it finish.
    • Click on SCAN button.
    • Wait until the Status box shows Scan Finished
    • Click on Delete.
    • Wait until the Status box shows Deleting Finished.
    • Click on Report and copy/paste the content of the Notepad into your next reply.
    • RKreport.txt could also be found on your desktop.
    • If more than one log is produced post all logs.
    • If RogueKiller has been blocked, do not hesitate to try a few times more. If really won't run, rename it to winlogon.exe (or winlogon.com) and try again

    [​IMG] Create new restore point before proceeding with the next step....
    How to:
    - Windows 8: http://www.vikitech.com/11302/system-restore-windows-8
    - Windows 7: http://www.howtogeek.com/howto/3195/create-a-system-restore-point-in-windows-7/
    - Vista: http://www.howtogeek.com/howto/wind...tore-point-for-windows-vistas-system-restore/
    - XP: http://support.microsoft.com/kb/948247

    Download Malwarebytes Anti-Rootkit (MBAR) from HERE
    • Unzip downloaded file.
    • Open the folder where the contents were unzipped and run mbar.exe
    • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
    • Click on the Cleanup button to remove any threats and reboot if prompted to do so.
    • Wait while the system shuts down and the cleanup process is performed.
    • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
    • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt
     
  9. Kitcat

    Kitcat TS Rookie Topic Starter

    Here is what I got.... The rogue killer worked fine, but when I did the Malwarebytes again it just did the same scan as before but came back clean. It didn't say 'Anti-Rootkit' and it only gave me one report and did not require a restart.

    RogueKiller V8.6.4 [Jul 29 2013] by Tigzy
    mail : tigzyRK<at>gmail<dot>com
    Feedback : http://www.adlice.com/forum/
    Website : http://www.adlice.com/softwares/roguekiller/
    Blog : http://tigzyrk.blogspot.com/
    Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
    Started in : Normal mode
    User : Patti [Admin rights]
    Mode : Remove -- Date : 07/30/2013 21:27:51
    | ARK || FAK || MBR |
    ¤¤¤ Bad processes : 2 ¤¤¤
    [DLL] rundll32.exe -- C:\Users\Patti\AppData\Local\Google\{5B9C77A9-5A08-4401-8293-9E4DEE6F42A0}\idphejonak.dll [-] -> rundll32.exe KILLED [TermProc]
    [DLL] rundll32.exe -- C:\Users\Patti\AppData\Local\Google\{5B9C77A9-5A08-4401-8293-9E4DEE6F42A0}\idphejonak.dll [-] -> rundll32.exe KILLED [TermProc]
    ¤¤¤ Registry Entries : 4 ¤¤¤
    [RUN][SUSP PATH] HKCU\[...]\Run : {5B9C77A9-5A08-4401-8293-9E4DEE6F42A0} (rundll32 "C:\Users\Patti\AppData\Local\Google\{5B9C77A9-5A08-4401-8293-9E4DEE6F42A0}\idphejonak.dll",DllRegisterServer [x][-][x]) -> DELETED
    [RUN][SUSP PATH] HKUS\S-1-5-21-3408033003-3089645585-3292187575-1000\[...]\Run : {5B9C77A9-5A08-4401-8293-9E4DEE6F42A0} (rundll32 "C:\Users\Patti\AppData\Local\Google\{5B9C77A9-5A08-4401-8293-9E4DEE6F42A0}\idphejonak.dll",DllRegisterServer [x][-][x]) -> [0x2] The system cannot find the file specified.
    [HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
    [HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)
    ¤¤¤ Scheduled tasks : 0 ¤¤¤
    ¤¤¤ Startup Entries : 0 ¤¤¤
    ¤¤¤ Web browsers : 0 ¤¤¤
    ¤¤¤ Particular Files / Folders: ¤¤¤
    ¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤
    ¤¤¤ External Hives: ¤¤¤
    ¤¤¤ Infection : ¤¤¤
    ¤¤¤ HOSTS File: ¤¤¤
    --> %SystemRoot%\System32\drivers\etc\hosts


    ¤¤¤ MBR Check: ¤¤¤
    +++++ PhysicalDrive0: WDC WD64 00AAKS-65A7B SCSI Disk Device +++++
    --- User ---
    [MBR] f652a6d8be7164258836402e7a3a5840
    [BSP] 0dc4464f5becce706157c8d396beab3d : Windows Vista/7/8 MBR Code
    Partition table:
    0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 100 Mo
    1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 206848 | Size: 599270 Mo
    2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 1227511808 | Size: 11108 Mo
    User = LL1 ... OK!
    Error reading LL2 MBR!
    Finished : << RKreport[0]_D_07302013_212751.txt >>
    RKreport[0]_S_07302013_212726.txt



    Malwarebytes Anti-Malware (Trial) 1.75.0.1300
    www.malwarebytes.org
    Database version: v2013.07.30.10
    Windows 7 Service Pack 1 x64 NTFS
    Internet Explorer 10.0.9200.16635
    Patti :: PATTI-PC [administrator]
    Protection: Enabled
    7/30/2013 9:35:41 PM
    mbam-log-2013-07-30 (21-35-41).txt
    Scan type: Quick scan
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 221014
    Time elapsed: 4 minute(s), 30 second(s)
    Memory Processes Detected: 0
    (No malicious items detected)
    Memory Modules Detected: 0
    (No malicious items detected)
    Registry Keys Detected: 0
    (No malicious items detected)
    Registry Values Detected: 0
    (No malicious items detected)
    Registry Data Items Detected: 0
    (No malicious items detected)
    Folders Detected: 0
    (No malicious items detected)
    Files Detected: 0
    (No malicious items detected)
    (end)
     
  10. Broni

    Broni Malware Annihilator Posts: 47,684   +267

    Good.

    [​IMG] Create new restore point before proceeding with the next step....
    How to:
    - Windows 8: http://www.vikitech.com/11302/system-restore-windows-8
    - Windows 7: http://www.howtogeek.com/howto/3195/create-a-system-restore-point-in-windows-7/
    - Vista: http://www.howtogeek.com/howto/wind...tore-point-for-windows-vistas-system-restore/
    - XP: http://support.microsoft.com/kb/948247

    [​IMG] Please download ComboFix from Here, Here or Here to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    • Never rename Combofix unless instructed.
    • Close any open browsers.
    • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
    • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
    • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
    • Close any open browsers.
    • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
    • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
    • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
      If the connection is not there use restore point you created prior to running Combofix.
    • Double click on combofix.exe & follow the prompts.

    • NOTE1. If Combofix asks you to install Recovery Console, please allow it.
      NOTE 2. If Combofix asks you to update the program, always do so.
    • When finished, it will produce a report for you.
    • Please post the "C:\ComboFix.txt"
    **Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
    **Note 2 for AVG and CA Internet Security (Total Defense Internet Security) users: ComboFix will not run until AVG/CA Internet Security is uninstalled as a protective measure against the anti-virus. This is because AVG/CA Internet Security "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG/CA Internet Security cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG/CA Internet Security first.
    Use AppRemover to uninstall it: http://www.appremover.com/
    We can reinstall it when we're done with CF.
    **Note 3: If you receive an error "Illegal operation attempted on a registery key that has been marked for deletion", restart computer to fix the issue.
    **Note 4: Some infections may take some significant time to be cured. As long as your computer clock is running Combofix is still working. Be patient.


    Make sure, you re-enable your security programs, when you're done with Combofix.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    NOTE.
    If, for some reason, Combofix refuses to run, try the following...

    Delete Combofix file, download fresh one, but rename combofix.exe to your_name.exe BEFORE saving it to your desktop.
    Do NOT run it yet.
    Download Rkill (courtesy of BleepingComputer.com) to your desktop.
    There are 2 different versions. If one of them won't run then download and try to run the other one.
    You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

    rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
    iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

    Restart computer in safe mode

    • Double-click on the Rkill desktop icon to run the tool.
    • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
    • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
    • If not, delete the file, then download and use the one provided in Link 2.
    • Do not reboot until instructed.
    • If the tool does not run from any of the links provided, please let me know.

    When the scan is done Notepad will open with rKill.txt log.
    NOTE. rKill.txt log will also be present on your desktop.

    Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

    IF you had to run rKill post BOTH logs, rKill.txt and Combofix.txt.
     
  11. Kitcat

    Kitcat TS Rookie Topic Starter

    I think we're good!!! The combofix did give a report but the PC restarted before I could save it.. I tried searching for it, but couldn't find it.
     
     
  12. Broni

    Broni Malware Annihilator Posts: 47,684   +267

    You must re-run Combofix. I need to see its log.
    Before re-run check here: C:\ComboFix.txt

    ...and one more time...
     
  13. Kitcat

    Kitcat TS Rookie Topic Starter

    ComboFix 13-07-30.05 - Patti 07/30/2013 21:54:29.1.2 - x64
    Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.4863.3215 [GMT -4:00]
    Running from: c:\users\Patti\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\4WB5KWZ1\ComboFix.exe
    AV: Norton Internet Security *Disabled/Outdated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
    FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
    SP: Norton Internet Security *Disabled/Outdated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
    SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    .
    .
    ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    c:\program files (x86)\SelectRebates
    c:\program files (x86)\SelectRebates\FFToolbar\chrome.manifest
    c:\program files (x86)\SelectRebates\FFToolbar\chrome\sahtoolbar.jar
    c:\program files (x86)\SelectRebates\FFToolbar\defaults\preferences\sahtoolbar.js
    c:\program files (x86)\SelectRebates\FFToolbar\install.rdf
    c:\program files (x86)\SelectRebates\SahImages\alert.png
    c:\program files (x86)\SelectRebates\SahImages\bg-gradient.gif
    c:\program files (x86)\SelectRebates\SahImages\button-close.gif
    c:\program files (x86)\SelectRebates\SahImages\check.png
    c:\program files (x86)\SelectRebates\SahImages\close.png
    c:\program files (x86)\SelectRebates\SahImages\sah-logopop.gif
    c:\program files (x86)\SelectRebates\SelectAlerts.dat
    c:\program files (x86)\SelectRebates\SelectRebates.exe
    c:\program files (x86)\SelectRebates\SelectRebates.ini
    c:\program files (x86)\SelectRebates\SelectRebatesA.dat
    c:\program files (x86)\SelectRebates\SelectRebatesApi.exe
    c:\program files (x86)\SelectRebates\SelectRebatesB.dat
    c:\program files (x86)\SelectRebates\SelectRebatesBT.dat
    c:\program files (x86)\SelectRebates\SelectRebatesDownload.exe
    c:\program files (x86)\SelectRebates\SelectRebatesH.dat
    c:\program files (x86)\SelectRebates\SelectRebatesUninstall.exe
    c:\program files (x86)\SelectRebates\SRebates.dll
    c:\program files (x86)\SelectRebates\SRFF3.dll
    c:\program files (x86)\SelectRebates\Toolbar\AddtoList.bmp
    c:\program files (x86)\SelectRebates\Toolbar\basis.xml
    c:\program files (x86)\SelectRebates\Toolbar\Basis.xml.dym
    c:\program files (x86)\SelectRebates\Toolbar\Blank.bmp
    c:\program files (x86)\SelectRebates\Toolbar\CashBack.bmp
    c:\program files (x86)\SelectRebates\Toolbar\Coupons.bmp
    c:\program files (x86)\SelectRebates\Toolbar\GroceryCoupon.bmp
    c:\program files (x86)\SelectRebates\Toolbar\i_magnifying.bmp
    c:\program files (x86)\SelectRebates\Toolbar\icons.bmp
    c:\program files (x86)\SelectRebates\Toolbar\logo.bmp
    c:\program files (x86)\SelectRebates\Toolbar\logo_24.bmp
    c:\program files (x86)\SelectRebates\Toolbar\logo_HotSpots.bmp
    c:\program files (x86)\SelectRebates\Toolbar\ReviewSite.bmp
    c:\program files (x86)\SelectRebates\Toolbar\RightControls.dym
    c:\program files (x86)\SelectRebates\Toolbar\sahtb-alert.bmp
    c:\program files (x86)\SelectRebates\Toolbar\sahtb-go.bmp
    c:\program files (x86)\SelectRebates\Toolbar\sahtb-grocerycoupons.bmp
    c:\program files (x86)\SelectRebates\Toolbar\sahtb-icons.bmp
    c:\program files (x86)\SelectRebates\Toolbar\sahtb-restaurant.bmp
    c:\program files (x86)\SelectRebates\Toolbar\sahtb-wishlist.bmp
    c:\program files (x86)\SelectRebates\Toolbar\Scissors.bmp
    c:\program files (x86)\SelectRebates\Toolbar\ShopAtHomeToolbar.dll
    c:\programdata\Microsoft\Windows\DRM\4B89.tmp
    c:\programdata\Microsoft\Windows\DRM\4B8A.tmp
    c:\users\Patti\AppData\Local\Temp\1.tmp\F_IN_BOX.dll
    c:\users\Patti\AppData\Roaming\Ugyv
    c:\users\Patti\AppData\Roaming\Ugyv\arum.ybw
    .
    .
    ((((((((((((((((((((((((( Files Created from 2013-06-28 to 2013-07-31 )))))))))))))))))))))))))))))))
    .
    .
    2013-07-31 02:08 . 2013-07-31 02:08 -------- d-----w- c:\users\Default\AppData\Local\temp
    2013-07-31 00:47 . 2013-07-31 00:47 -------- d-----w- c:\users\Patti\AppData\Roaming\Malwarebytes
    2013-07-31 00:47 . 2013-07-31 00:47 -------- d-----w- c:\programdata\Malwarebytes
    2013-07-31 00:47 . 2013-07-31 01:33 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware
    2013-07-31 00:47 . 2013-04-04 18:50 25928 ----a-w- c:\windows\system32\drivers\mbam.sys
    2013-07-31 00:46 . 2013-07-31 00:46 -------- d-----w- c:\users\Patti\AppData\Local\Programs
    2013-07-31 00:08 . 2013-07-31 00:08 -------- d-----w- c:\users\Patti\AppData\Roaming\Qwiklinx
    2013-07-31 00:08 . 2013-07-31 00:08 -------- d-----w- c:\program files (x86)\Qwiklinx
    2013-07-31 00:08 . 2013-07-31 00:08 -------- d-----w- c:\users\Patti\AppData\Roaming\Cartwheel
    2013-07-31 00:08 . 2013-07-31 00:08 -------- d-----w- c:\program files (x86)\7-zip
    2013-07-31 00:07 . 2013-07-31 00:07 -------- d-----w- c:\programdata\Yahoo! Companion
    2013-07-31 00:07 . 2013-07-31 00:07 -------- d-----w- c:\users\Patti\AppData\Roaming\Yahoo!
    2013-07-31 00:06 . 2013-07-31 00:06 -------- d-----w- c:\program files (x86)\Yahoo Browser Settings
    2013-07-30 13:59 . 2013-07-02 08:34 9460976 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{BE2455DE-3307-4B9E-AEAB-00011A3C5176}\mpengine.dll
    2013-07-29 23:11 . 2013-07-31 00:54 -------- d-----w- c:\users\Patti\AppData\Roaming\Buma
    2013-07-29 23:11 . 2013-07-29 23:11 -------- d-----w- c:\users\Patti\AppData\Roaming\Ibsior
    2013-07-19 07:00 . 2013-07-19 07:02 -------- d-----w- c:\windows\system32\MRT
    2013-07-10 23:23 . 2013-04-09 23:34 1247744 ----a-w- c:\windows\SysWow64\DWrite.dll
    .
    .
    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2013-06-24 04:57 . 2010-06-17 22:18 78277128 ----a-w- c:\windows\system32\MRT.exe
    2013-05-17 00:55 . 2010-06-24 16:33 22240 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\ppcrlconfig600.dll
    2013-05-13 05:51 . 2013-06-12 14:27 184320 ----a-w- c:\windows\system32\cryptsvc.dll
    2013-05-13 05:51 . 2013-06-12 14:27 1464320 ----a-w- c:\windows\system32\crypt32.dll
    2013-05-13 05:51 . 2013-06-12 14:27 139776 ----a-w- c:\windows\system32\cryptnet.dll
    2013-05-13 05:50 . 2013-06-12 14:27 52224 ----a-w- c:\windows\system32\certenc.dll
    2013-05-13 04:45 . 2013-06-12 14:27 1160192 ----a-w- c:\windows\SysWow64\crypt32.dll
    2013-05-13 04:45 . 2013-06-12 14:27 103936 ----a-w- c:\windows\SysWow64\cryptnet.dll
    2013-05-13 04:45 . 2013-06-12 14:27 140288 ----a-w- c:\windows\SysWow64\cryptsvc.dll
    2013-05-13 03:43 . 2013-06-12 14:27 1192448 ----a-w- c:\windows\system32\certutil.exe
    2013-05-13 03:08 . 2013-06-12 14:27 903168 ----a-w- c:\windows\SysWow64\certutil.exe
    2013-05-13 03:08 . 2013-06-12 14:27 43008 ----a-w- c:\windows\SysWow64\certenc.dll
    2013-05-10 05:49 . 2013-06-12 14:27 30720 ----a-w- c:\windows\system32\cryptdlg.dll
    2013-05-10 03:20 . 2013-06-12 14:27 24576 ----a-w- c:\windows\SysWow64\cryptdlg.dll
    2013-05-08 06:39 . 2013-06-12 14:27 1910632 ----a-w- c:\windows\system32\drivers\tcpip.sys
    2013-05-02 06:06 . 2010-07-31 13:08 278800 ------w- c:\windows\system32\MpSigStub.exe
    .
    .
    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\~\Browser Helper Objects\{3E7C8B5A-96AB-438F-BF9B-782400655440}]
    2013-05-10 19:14 1977256 ----a-w- c:\users\Patti\AppData\Roaming\Qwiklinx\Qwiklinx.dll
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\~\Browser Helper Objects\{B50DF051-E1D4-439C-B94E-F4DE82B56542}]
    2013-05-10 19:14 232384 ----a-w- c:\users\Patti\AppData\Roaming\Cartwheel\Cartwheel.dll
    .
    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "HPADVISOR"="c:\program files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe" [2009-09-29 1685048]
    "swg"="c:\program files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2011-11-18 39408]
    "Messenger (Yahoo!)"="c:\progra~2\Yahoo!\Messenger\YahooMessenger.exe" [2012-05-25 6595928]
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
    "hpsysdrv"="c:\program files (x86)\hewlett-packard\HP odometer\hpsysdrv.exe" [2008-11-20 62768]
    "HP Remote Solution"="c:\program files (x86)\Hewlett-Packard\HP Remote Solution\HP_Remote_Solution.exe" [2009-08-25 656896]
    "NortonOnlineBackupReminder"="c:\program files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe" [2009-06-29 600936]
    "HP Software Update"="c:\program files (x86)\HP\HP Software Update\HPWuSchd2.exe" [2009-11-18 54576]
    "Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-04-04 958576]
    "SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2011-06-09 254696]
    "DigiDo"="c:\program files (x86)\TWC\DigiDo\DigiDo.exe" [2010-07-28 6870376]
    .
    c:\users\Patti\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
    OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files (x86)\Microsoft Office\Office12\ONENOTEM.EXE /tsr [2009-2-26 97680]
    .
    c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
    HP Digital Imaging Monitor.lnk - c:\program files (x86)\hp\Digital Imaging\bin\hpqtra08.exe [2009-11-18 275072]
    McAfee Security Scan Plus.lnk - c:\program files (x86)\McAfee Security Scan\2.1.121\SSScheduler.exe [2010-9-3 255536]
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
    "ConsentPromptBehaviorAdmin"= 5 (0x5)
    "ConsentPromptBehaviorUser"= 3 (0x3)
    "EnableUIADesktopToggle"= 0 (0x0)
    .
    [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]
    "LoadAppInit_DLLs"=1 (0x1)
    .
    [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]
    "aux"=wdmaud.drv
    .
    R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
    R2 gupdate;Google Update Service (gupdate);c:\program files (x86)\Google\Update\GoogleUpdate.exe;c:\program files (x86)\Google\Update\GoogleUpdate.exe [x]
    R2 HP Support Assistant Service;HP Support Assistant Service;c:\program files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe;c:\program files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe [x]
    R3 BVRPMPR5a64;BVRPMPR5a64 NDIS Protocol Driver;c:\windows\system32\drivers\BVRPMPR5a64.SYS;c:\windows\SYSNATIVE\drivers\BVRPMPR5a64.SYS [x]
    R3 gupdatem;Google Update Service (gupdatem);c:\program files (x86)\Google\Update\GoogleUpdate.exe;c:\program files (x86)\Google\Update\GoogleUpdate.exe [x]
    R3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files (x86)\McAfee Security Scan\2.1.121\McCHSvc.exe;c:\program files (x86)\McAfee Security Scan\2.1.121\McCHSvc.exe [x]
    R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
    R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
    S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NISx64\1207020.003\SYMDS64.SYS;c:\windows\SYSNATIVE\drivers\NISx64\1207020.003\SYMDS64.SYS [x]
    S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NISx64\1207020.003\SYMEFA64.SYS;c:\windows\SYSNATIVE\drivers\NISx64\1207020.003\SYMEFA64.SYS [x]
    S1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\BASHDefs\20110723.001\BHDrvx64.sys;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\BASHDefs\20110723.001\BHDrvx64.sys [x]
    S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\IPSDefs\20110729.030\IDSvia64.sys;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\IPSDefs\20110729.030\IDSvia64.sys [x]
    S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NISx64\1207020.003\Ironx64.SYS;c:\windows\SYSNATIVE\drivers\NISx64\1207020.003\Ironx64.SYS [x]
    S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\System32\Drivers\NISx64\1207020.003\SYMNETS.SYS;c:\windows\SYSNATIVE\Drivers\NISx64\1207020.003\SYMNETS.SYS [x]
    S2 MBAMScheduler;MBAMScheduler;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [x]
    S2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [x]
    S2 NIS;Norton Internet Security;c:\program files (x86)\Norton Internet Security\Engine\18.7.2.3\ccSvcHst.exe;c:\program files (x86)\Norton Internet Security\Engine\18.7.2.3\ccSvcHst.exe [x]
    S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [x]
    S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys;c:\windows\SYSNATIVE\drivers\mbam.sys [x]
    .
    .
    --- Other Services/Drivers In Memory ---
    .
    *NewlyCreated* - WS2IFSL
    .
    [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\svchost]
    hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
    .
    Contents of the 'Scheduled Tasks' folder
    .
    2013-07-31 c:\windows\Tasks\Adobe Flash Player Updater.job
    - c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-07-11 13:33]
    .
    2013-07-31 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
    - c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-09-19 19:24]
    .
    2013-07-31 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
    - c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-09-19 19:24]
    .
    2013-07-22 c:\windows\Tasks\HPCeeScheduleForPatti.job
    - c:\program files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2010-09-14 03:15]
    .
    2013-06-30 c:\windows\Tasks\PCDRScheduledMaintenance.job
    - c:\program files\PC-Doctor for Windows\pcdrcui.exe [2009-09-18 07:11]
    .
    .
    --------- X64 Entries -----------
    .
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2009-07-18 16334368]
    "SmartMenu"="c:\program files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe" [2009-09-15 610360]
    "PC-Doctor for Windows localizer"="c:\program files\PC-Doctor for Windows\localizer.exe" [2009-09-17 95728]
    .
    ------- Supplementary Scan -------
    .
    uStart Page = hxxp://www.google.com/
    uLocal Page = c:\windows\system32\blank.htm
    mLocal Page = c:\windows\SysWOW64\blank.htm
    TCP: DhcpNameServer = 192.168.1.1
    .
    - - - - ORPHANS REMOVED - - - -
    .
    BHO-{E8DAAA30-6CAA-4b58-9603-8E54238219E2} - c:\program files (x86)\SelectRebates\Toolbar\ShopAtHomeToolbar.dll
    Toolbar-{98279C38-DE4B-4bcf-93C9-8EC26069D6F4} - c:\program files (x86)\SelectRebates\Toolbar\ShopAtHomeToolbar.dll
    Wow6432Node-HKLM-Run-<NO NAME> - (no file)
    Wow6432Node-HKLM-Run-SelectRebates - c:\program files (x86)\SelectRebates\SelectRebates.exe
    Wow6432Node-HKU-Default-RunOnce-SPReview - c:\windows\System32\SPReview\SPReview.exe
    HKLM_Wow6432Node-ActiveSetup-{2D46B6DC-2207-486B-B523-A557E6D54B47} - start
    AddRemove-SelectRebatesUninstall - c:\program files (x86)\SelectRebates\SelectRebatesUninstall.exe
    .
    .
    .
    [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\NIS]
    "ImagePath"="\"c:\program files (x86)\Norton Internet Security\Engine\18.7.2.3\ccSvcHst.exe\" /s \"NIS\" /m \"c:\program files (x86)\Norton Internet Security\Engine\18.7.2.3\diMaster.dll\" /prefetch:1"
    .
    --------------------- LOCKED REGISTRY KEYS ---------------------
    .
    [HKEY_USERS\S-1-5-21-3408033003-3089645585-3292187575-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.eml\UserChoice]
    @Denied: (2) (LocalSystem)
    "Progid"="WindowsLiveMail.Email.1"
    .
    [HKEY_USERS\S-1-5-21-3408033003-3089645585-3292187575-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.vcf\UserChoice]
    @Denied: (2) (LocalSystem)
    "Progid"="WindowsLiveMail.VCard.1"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
    @Denied: (A 2) (Everyone)
    @="FlashBroker"
    "LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_2_202_235_ActiveX.exe,-101"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
    "Enabled"=dword:00000001
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
    @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_2_202_235_ActiveX.exe"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
    @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
    @Denied: (A 2) (Everyone)
    @="Shockwave Flash Object"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
    @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_2_202_235.ocx"
    "ThreadingModel"="Apartment"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
    @="0"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
    @="ShockwaveFlash.ShockwaveFlash.11"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
    @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_2_202_235.ocx, 1"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
    @="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
    @="1.0"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
    @="ShockwaveFlash.ShockwaveFlash"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
    @Denied: (A 2) (Everyone)
    @="Macromedia Flash Factory Object"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
    @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_2_202_235.ocx"
    "ThreadingModel"="Apartment"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
    @="FlashFactory.FlashFactory.1"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
    @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_2_202_235.ocx, 1"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
    @="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
    @="1.0"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
    @="FlashFactory.FlashFactory"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
    @Denied: (A 2) (Everyone)
    @="IFlashBroker4"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
    @="{00020424-0000-0000-C000-000000000046}"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
    @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
    "Version"="1.0"
    .
    [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
    @Denied: (A) (Users)
    @Denied: (A) (Everyone)
    @Allowed: (B 1 2 3 4 5) (S-1-5-20)
    "BlindDial"=dword:00000000
    "MSCurrentCountry"=dword:000000b5
    .
    [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
    @Denied: (Full) (Everyone)
    .
    ------------------------ Other Running Processes ------------------------
    .
    c:\program files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
    c:\program files (x86)\TWC\DigiDo\AffinegyService.exe
    c:\program files (x86)\Common Files\LightScribe\LSSrvc.exe
    c:\program files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
    c:\program files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe
    .
    **************************************************************************
    .
    Completion time: 2013-07-30 22:24:13 - machine was rebooted
    ComboFix-quarantined-files.txt 2013-07-31 02:24
    .
    Pre-Run: 568,030,285,824 bytes free
    Post-Run: 569,901,588,480 bytes free
    .
    - - End Of File - - D74EFDD30D42B02F689C5B887F55761C
    C15853BB48A982B92DAF3F409761403C
     
  14. Broni

    Broni Malware Annihilator Posts: 47,684   +267

    Looks good.

    Any current issues?

    [​IMG] Please download AdwCleaner by Xplode onto your desktop.
    • Close all open programs and internet browsers.
    • Double click on adwcleaner.exe to run the tool.
    • Click on Delete.
    • Confirm each time with Ok.
    • Your computer will be rebooted automatically. A text file will open after the restart.
    • Please post the contents of that logfile with your next reply.
    • You can find the logfile at C:\AdwCleaner[S1].txt as well.

    [​IMG] Please download Junkware Removal Tool to your desktop.
    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
    • The tool will open and start scanning your system.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Post the contents of JRT.txt into your next message.

    [​IMG] Download OTL to your Desktop.
    Alternate download: http://www.itxassociates.com/OT-Tools/OTL.exe
    • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
    • Click the Scan All Users checkbox.
    • Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
    • When the scan completes, it will open two notepad windows: OTL.txt and Extras.txt. These are saved in the same location as OTL.
    • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them back here.
     
  15. Kitcat

    Kitcat TS Rookie Topic Starter

    No issues so far!
    Here are the adware cleaner and junk removal....I am running the OTL but did full scan by accident so it will probably take awhile.


    # AdwCleaner v2.306 - Logfile created 07/30/2013 at 23:09:45
    # Updated 19/07/2013 by Xplode
    # Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
    # User : Patti - PATTI-PC
    # Boot Mode : Normal
    # Running from : C:\Users\Patti\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\KQV5O0IE\adwcleaner.exe
    # Option [Delete]

    ***** [Services] *****

    ***** [Files / Folders] *****
    File Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\eBay.lnk
    File Deleted : C:\Users\Public\Desktop\eBay.lnk
    Folder Deleted : C:\Program Files (x86)\Qwiklinx
    Folder Deleted : C:\Users\Patti\AppData\Roaming\Qwiklinx
    ***** [Registry] *****
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{98279C38-DE4B-4BCF-93C9-8EC26069D6F4}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{E8DAAA30-6CAA-4B58-9603-8E54238219E2}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{98279C38-DE4B-4BCF-93C9-8EC26069D6F4}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{E8DAAA30-6CAA-4B58-9603-8E54238219E2}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
    Key Deleted : HKCU\Software\Qwiklinx
    Key Deleted : HKCU\Software\YahooPartnerToolbar
    Key Deleted : HKLM\Software\InstallIQ
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{98279C38-DE4B-4BCF-93C9-8EC26069D6F4}
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{E8DAAA30-6CAA-4B58-9603-8E54238219E2}
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{E2C1A522-B8E1-45D1-B316-F5625004A28C}
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{E8DAAA30-6CAA-4B58-9603-8E54238219E2}
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{2E497885-E60B-420A-832D-0148B392E058}_is1
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E2C1A522-B8E1-45D1-B316-F5625004A28C}
    Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{98279C38-DE4B-4BCF-93C9-8EC26069D6F4}]
    Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{EF99BD32-C1FB-11D2-892F-0090271D4F88}]
    ***** [Internet Browsers] *****
    -\\ Internet Explorer v10.0.9200.16635
    [OK] Registry is clean.
    *************************
    AdwCleaner[S1].txt - [3300 octets] - [30/07/2013 23:09:45]
    ########## EOF - C:\AdwCleaner[S1].txt - [3360 octets] ##########




    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Junkware Removal Tool (JRT) by Thisisu
    Version: 5.2.9 (07.30.2013:1)
    OS: Windows 7 Home Premium x64
    Ran by Patti on Tue 07/30/2013 at 23:15:35.10
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


    ~~~ Services

    ~~~ Registry Values

    ~~~ Registry Keys
    Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\yt.ytnavassistplugin
    Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\yt.ytnavassistplugin.1
    Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{7808284F-F08E-47E2-92D4-99EDEF7672AA}
    Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3E7C8B5A-96AB-438F-BF9B-782400655440}

    ~~~ Files
    Successfully deleted: [File] "C:\Windows\couponprinter.ocx"

    ~~~ Folders
    Successfully deleted: [Folder] "C:\Program Files (x86)\coupons"
    Successfully deleted: [Empty Folder] C:\Users\Patti\appdata\local\{092193E9-8047-42ED-856D-B96B7581E9EC}
    Successfully deleted: [Empty Folder] C:\Users\Patti\appdata\local\{0A057D17-A34A-4C0F-B371-80C98B0E85C2}
    Successfully deleted: [Empty Folder] C:\Users\Patti\appdata\local\{0B95755B-6256-4F4C-9984-8C1650136AC0}
    Successfully deleted: [Empty Folder] C:\Users\Patti\appdata\local\{16B55F54-5B77-4BD4-89B1-4F34910FBD0D}
    Successfully deleted: [Empty Folder] C:\Users\Patti\appdata\local\{2D7699CE-F5BD-4498-A933-597528E8A33D}
    Successfully deleted: [Empty Folder] C:\Users\Patti\appdata\local\{39D0B0C0-75E8-4E88-8D09-F5CC6ED93AEF}
    Successfully deleted: [Empty Folder] C:\Users\Patti\appdata\local\{5959927C-3380-48C9-8BD0-5B6A23B3A052}
    Successfully deleted: [Empty Folder] C:\Users\Patti\appdata\local\{5B9C77A9-5A08-4401-8293-9E4DEE6F42A0}
    Successfully deleted: [Empty Folder] C:\Users\Patti\appdata\local\{5DFDFFC6-C967-4B54-9A24-3A6E18BF7FA4}
    Successfully deleted: [Empty Folder] C:\Users\Patti\appdata\local\{64BC6F35-FB3A-4BDD-BB82-F0EE2FA2D427}
    Successfully deleted: [Empty Folder] C:\Users\Patti\appdata\local\{66877C8F-6113-4ABB-A535-C5B45FF1F61E}
    Successfully deleted: [Empty Folder] C:\Users\Patti\appdata\local\{6829AF6A-3696-4337-8F5E-7AE5B3576A4C}
    Successfully deleted: [Empty Folder] C:\Users\Patti\appdata\local\{6BF5EAB4-BF00-4F2C-AA1B-1AC7E8C5988E}
    Successfully deleted: [Empty Folder] C:\Users\Patti\appdata\local\{6E66DBAC-A568-4D28-B7E7-646483B0EC43}
    Successfully deleted: [Empty Folder] C:\Users\Patti\appdata\local\{70E32E00-6D67-4C92-A534-FEA6707EE1BB}
    Successfully deleted: [Empty Folder] C:\Users\Patti\appdata\local\{7967B86A-EF24-4EE2-AF60-328603C91554}
    Successfully deleted: [Empty Folder] C:\Users\Patti\appdata\local\{8CC9DE49-6594-478F-A0EB-F58D5FF389E9}
    Successfully deleted: [Empty Folder] C:\Users\Patti\appdata\local\{8D599427-6387-4AD8-881F-FCF5DA780DB8}
    Successfully deleted: [Empty Folder] C:\Users\Patti\appdata\local\{8D9FD704-3214-422F-8ACD-26AF1520CAF4}
    Successfully deleted: [Empty Folder] C:\Users\Patti\appdata\local\{951EFB70-8C2A-47D3-A60A-7D1FE4792443}
    Successfully deleted: [Empty Folder] C:\Users\Patti\appdata\local\{99DCFB1B-0607-4093-B96E-321911AD0F23}
    Successfully deleted: [Empty Folder] C:\Users\Patti\appdata\local\{9EC370B4-DEDD-4B7E-B6FE-22854A66A535}
    Successfully deleted: [Empty Folder] C:\Users\Patti\appdata\local\{A32C2BC7-5C56-4F0A-B958-F6320946A267}
    Successfully deleted: [Empty Folder] C:\Users\Patti\appdata\local\{B151A0BA-7C54-4326-B69C-F02F4D202A62}
    Successfully deleted: [Empty Folder] C:\Users\Patti\appdata\local\{BCCAB21D-1FF2-4CBE-8E85-F3A9413757D3}
    Successfully deleted: [Empty Folder] C:\Users\Patti\appdata\local\{C0F66212-D4A1-4E77-920B-2AEE0675A1E8}
    Successfully deleted: [Empty Folder] C:\Users\Patti\appdata\local\{C1A628B4-B916-41F7-8B8F-82CE6FC20FAE}
    Successfully deleted: [Empty Folder] C:\Users\Patti\appdata\local\{CF7861B3-7751-4C5D-BC78-FE54EFBAC59E}
    Successfully deleted: [Empty Folder] C:\Users\Patti\appdata\local\{D1B2B06E-EFD5-4008-81AA-F94FEAA483F2}
    Successfully deleted: [Empty Folder] C:\Users\Patti\appdata\local\{D32E9D8B-C427-4828-A014-01962EB4635D}
    Successfully deleted: [Empty Folder] C:\Users\Patti\appdata\local\{D6E4EF40-2C06-47A2-948D-3A1E4445F306}
    Successfully deleted: [Empty Folder] C:\Users\Patti\appdata\local\{DC19480A-CA6A-4C3B-85E6-F74ADB9B4A2F}
    Successfully deleted: [Empty Folder] C:\Users\Patti\appdata\local\{EA8E0740-AC92-43E7-8090-A4B801B28F71}
    Successfully deleted: [Empty Folder] C:\Users\Patti\appdata\local\{EE95409E-19FB-4513-8289-964036A34779}
    Successfully deleted: [Empty Folder] C:\Users\Patti\appdata\local\{F25D60EC-16FC-4EFC-AEDA-7B71FC0C6CB1}
    Successfully deleted: [Empty Folder] C:\Users\Patti\appdata\local\{F4E3956C-1129-4C50-A7D3-73AB3AFCD4CD}
    Successfully deleted: [Empty Folder] C:\Users\Patti\appdata\local\{FEC0AA08-49BC-4ABB-908F-C32B564AA858}

    ~~~ Event Viewer Logs were cleared


    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Scan was completed on Tue 07/30/2013 at 23:23:35.67
    End of JRT log
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
     
  16. Kitcat

    Kitcat TS Rookie Topic Starter

    OTL logfile created on: 7/30/2013 11:40:08 PM - Run 2
    OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Patti\Downloads
    64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
    Internet Explorer (Version = 9.10.9200.16635)
    Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

    4.75 Gb Total Physical Memory | 3.08 Gb Available Physical Memory | 64.86% Memory free
    9.50 Gb Paging File | 7.62 Gb Available in Paging File | 80.21% Paging File free
    Paging file location(s): ?:\pagefile.sys [binary data]

    %SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
    Drive C: | 585.22 Gb Total Space | 530.77 Gb Free Space | 90.70% Space Free | Partition Type: NTFS

    Computer Name: PATTI-PC | User Name: Patti | Logged in as Administrator.
    Boot Mode: Normal | Scan Mode: All users | Quick Scan | Include 64bit Scans
    Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

    ========== Processes (SafeList) ==========

    PRC - [2013/07/30 23:40:04 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Patti\Downloads\OTL (1).exe
    PRC - [2013/06/22 19:28:35 | 000,308,816 | ---- | M] (Google Inc.) -- C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe
    PRC - [2013/05/10 03:57:22 | 000,065,640 | ---- | M] (Adobe Systems Incorporated) -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
    PRC - [2013/04/04 14:50:32 | 000,701,512 | ---- | M] (Malwarebytes Corporation) -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
    PRC - [2013/04/04 14:50:32 | 000,532,040 | ---- | M] (Malwarebytes Corporation) -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
    PRC - [2013/04/04 14:50:32 | 000,418,376 | ---- | M] (Malwarebytes Corporation) -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
    PRC - [2011/04/16 20:45:11 | 000,130,008 | R--- | M] (Symantec Corporation) -- C:\Program Files (x86)\Norton Internet Security\Engine\18.7.2.3\ccsvchst.exe
    PRC - [2010/09/03 02:45:02 | 000,255,536 | ---- | M] (McAfee, Inc.) -- C:\Program Files (x86)\McAfee Security Scan\2.1.121\SSScheduler.exe
    PRC - [2010/07/28 18:08:50 | 006,870,376 | ---- | M] (Affinegy, Inc.) -- C:\Program Files (x86)\TWC\DigiDo\DigiDo.exe
    PRC - [2010/07/28 18:08:50 | 000,564,072 | ---- | M] (Affinegy, Inc.) -- C:\Program Files (x86)\TWC\DigiDo\AffinegyService.exe
    PRC - [2009/08/24 22:11:15 | 000,656,896 | ---- | M] (Hewlett-Packard) -- C:\Program Files (x86)\Hewlett-Packard\HP Remote Solution\HP_Remote_Solution.exe
    PRC - [2008/11/20 14:47:28 | 000,062,768 | ---- | M] (Hewlett-Packard) -- C:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exe
    PRC - [2008/11/09 16:48:14 | 000,602,392 | ---- | M] (Yahoo! Inc.) -- C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe


    ========== Modules (No Company Name) ==========

    MOD - [2013/07/11 03:38:36 | 001,051,136 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Management\a7a3ebc76a454af37918211506e81e31\System.Management.ni.dll
    MOD - [2013/07/11 03:32:36 | 000,368,128 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\PresentationFramewo#\a2920ed81e097f8551231a9350697bbd\PresentationFramework.Aero.ni.dll
    MOD - [2013/07/11 03:32:22 | 000,771,584 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Runtime.Remo#\89fe719039385377f6b5ad8d0070aa6b\System.Runtime.Remoting.ni.dll
    MOD - [2013/07/11 03:32:20 | 006,611,456 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Data\f95e6b6a92e3e28a3b553fe2998dd308\System.Data.ni.dll
    MOD - [2013/07/11 03:32:12 | 014,340,096 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\PresentationFramewo#\fc4a8709f71eba20cc71c7905bba3dee\PresentationFramework.ni.dll
    MOD - [2013/07/11 03:31:59 | 012,436,480 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\178644ab40108f3becd8b91049a254c3\System.Windows.Forms.ni.dll
    MOD - [2013/07/11 03:31:53 | 001,593,344 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\bfa7a95284aec941f4b03bae0debe07c\System.Drawing.ni.dll
    MOD - [2013/07/11 03:31:52 | 000,185,344 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\UIAutomationTypes\033da6b735d41afaa20309b5e87e2ae0\UIAutomationTypes.ni.dll
    MOD - [2013/07/11 03:31:51 | 012,238,336 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\PresentationCore\ef17be93e209cc95b9768c7822530432\PresentationCore.ni.dll
    MOD - [2013/07/11 03:31:41 | 003,348,480 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\WindowsBase\c25666b99761bc42322bae2e59968df8\WindowsBase.ni.dll
    MOD - [2013/07/11 03:31:36 | 005,464,064 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Xml\32066405eb9ab14056b2af3115d2a6de\System.Xml.ni.dll
    MOD - [2013/07/11 03:31:32 | 007,989,760 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System\187c13e8967097d2ed1e5f123e7d890a\System.ni.dll
    MOD - [2013/07/11 03:31:32 | 000,978,432 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Configuration\9e24b9ffd816c0c90efc4d3fc9fd745f\System.Configuration.ni.dll
    MOD - [2013/07/11 03:31:22 | 011,499,520 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\9a6c1b7af18b4d5a91dc7f8d6617522f\mscorlib.ni.dll
    MOD - [2012/05/25 04:25:00 | 000,921,600 | ---- | M] () -- C:\Program Files (x86)\Yahoo!\Messenger\yui.dll
    MOD - [2010/11/04 21:58:05 | 002,927,616 | ---- | M] () -- C:\Windows\assembly\GAC_32\System.Data\2.0.0.0__b77a5c561934e089\System.Data.dll
    MOD - [2010/07/28 18:08:52 | 000,021,864 | ---- | M] () -- C:\Program Files (x86)\TWC\DigiDo\AffinegyServicePS.dll
    MOD - [2010/07/28 17:50:54 | 000,813,568 | ---- | M] () -- C:\Program Files (x86)\TWC\DigiDo\gateways\MotorolaSBG900LOC.dll
    MOD - [2009/09/29 19:25:46 | 000,061,440 | ---- | M] () -- C:\Program Files (x86)\Hewlett-Packard\HP Advisor\Pillars\PCAlerts\PCAlertsPillar.dll
    MOD - [2009/09/29 19:25:44 | 000,131,072 | ---- | M] () -- C:\Program Files (x86)\Hewlett-Packard\HP Advisor\Pillars\ECenter\ECLibrary.dll
    MOD - [2009/09/29 19:25:38 | 000,040,960 | ---- | M] () -- C:\Program Files (x86)\Hewlett-Packard\HP Advisor\MessagingServer.dll
    MOD - [2009/09/29 19:25:38 | 000,036,864 | ---- | M] () -- C:\Program Files (x86)\Hewlett-Packard\HP Advisor\MessagingClients.dll
    MOD - [2009/09/29 19:25:38 | 000,007,680 | ---- | M] () -- C:\Program Files (x86)\Hewlett-Packard\HP Advisor\RemotingClient.dll
    MOD - [2009/09/29 19:25:36 | 000,005,632 | ---- | M] () -- C:\Program Files (x86)\Hewlett-Packard\HP Advisor\MessagingInterface.dll
    MOD - [2009/09/29 19:25:28 | 000,018,944 | ---- | M] () -- C:\Program Files (x86)\Hewlett-Packard\HP Advisor\MessagingMessages.dll
    MOD - [2009/09/29 19:25:18 | 000,028,672 | ---- | M] () -- C:\Program Files (x86)\Hewlett-Packard\HP Advisor\Microsoft.Practices.EnterpriseLibrary.ExceptionHandling.Logging.dll


    ========== Services (SafeList) ==========

    SRV:64bit: - [2013/05/27 01:50:47 | 001,011,712 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
    SRV:64bit: - [2009/03/27 14:10:16 | 000,016,896 | ---- | M] (LSI Corporation) [Auto | Running] -- C:\Program Files\LSI SoftModem\agr64svc.exe -- (AgereModemAudio)
    SRV - [2013/05/10 03:57:22 | 000,065,640 | ---- | M] (Adobe Systems Incorporated) [Auto | Running] -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe -- (AdobeARMservice)
    SRV - [2013/04/04 14:50:32 | 000,701,512 | ---- | M] (Malwarebytes Corporation) [Auto | Running] -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe -- (MBAMService)
    SRV - [2013/04/04 14:50:32 | 000,418,376 | ---- | M] (Malwarebytes Corporation) [Auto | Running] -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe -- (MBAMScheduler)
    SRV - [2012/07/11 09:33:58 | 000,257,696 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
    SRV - [2011/04/16 20:45:11 | 000,130,008 | R--- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files (x86)\Norton Internet Security\Engine\18.7.2.3\ccSvcHst.exe -- (NIS)
    SRV - [2010/09/03 02:45:02 | 000,227,232 | ---- | M] (McAfee, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\McAfee Security Scan\2.1.121\McCHSvc.exe -- (McComponentHostService)
    SRV - [2010/07/28 18:08:50 | 000,564,072 | ---- | M] (Affinegy, Inc.) [Auto | Running] -- C:\Program Files (x86)\TWC\DigiDo\AffinegyService.exe -- (AffinegyService)
    SRV - [2010/03/18 13:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
    SRV - [2009/06/10 17:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)
    SRV - [2009/06/05 20:07:28 | 000,250,616 | ---- | M] (WildTangent, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\HP Games\HP Game Console\GameConsoleService.exe -- (GameConsoleService)
    SRV - [2008/11/09 16:48:14 | 000,602,392 | ---- | M] (Yahoo! Inc.) [Auto | Running] -- C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe -- (YahooAUService)


    ========== Driver Services (SafeList) ==========

    DRV:64bit: - [2013/04/04 14:50:32 | 000,025,928 | ---- | M] (Malwarebytes Corporation) [File_System | On_Demand | Running] -- C:\Windows\SysNative\drivers\mbam.sys -- (MBAMProtector)
    DRV:64bit: - [2012/03/01 02:46:16 | 000,023,408 | ---- | M] (Microsoft Corporation) [Recognizer | Boot | Unknown] -- C:\Windows\SysNative\drivers\fs_rec.sys -- (Fs_Rec)
    DRV:64bit: - [2011/05/02 18:43:41 | 000,174,200 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SYMEVENT64x86.SYS -- (SymEvent)
    DRV:64bit: - [2011/04/20 21:37:49 | 000,386,168 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NISx64\1207020.003\symnets.sys -- (SymNetS)
    DRV:64bit: - [2011/03/30 23:00:09 | 000,744,568 | ---- | M] (Symantec Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\NISx64\1207020.003\srtsp64.sys -- (SRTSP)
    DRV:64bit: - [2011/03/30 23:00:09 | 000,040,568 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NISx64\1207020.003\srtspx64.sys -- (SRTSPX)
    DRV:64bit: - [2011/03/14 22:31:23 | 000,912,504 | ---- | M] (Symantec Corporation) [File_System | Boot | Running] -- C:\Windows\SysNative\drivers\NISx64\1207020.003\symefa64.sys -- (SymEFA)
    DRV:64bit: - [2011/03/11 02:41:12 | 000,107,904 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
    DRV:64bit: - [2011/03/11 02:41:12 | 000,027,008 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
    DRV:64bit: - [2011/01/27 02:47:10 | 000,450,680 | ---- | M] (Symantec Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\NISx64\1207020.003\symds64.sys -- (SymDS)
    DRV:64bit: - [2011/01/27 01:07:06 | 000,171,128 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NISx64\1207020.003\ironx64.sys -- (SymIRON)
    DRV:64bit: - [2010/11/20 09:33:35 | 000,078,720 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
    DRV:64bit: - [2010/11/20 07:07:05 | 000,059,392 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbFlt.sys -- (TsUsbFlt)
    DRV:64bit: - [2009/08/19 17:49:22 | 000,035,840 | R--- | M] (Avanquest Software) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\BVRPMPR5a64.SYS -- (BVRPMPR5a64)
    DRV:64bit: - [2009/08/13 07:20:46 | 001,209,856 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\agrsm64.sys -- (AgereSoftModem)
    DRV:64bit: - [2009/07/30 13:12:56 | 000,339,744 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\nvmf6264.sys -- (NVNET)
    DRV:64bit: - [2009/07/13 21:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
    DRV:64bit: - [2009/07/13 21:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
    DRV:64bit: - [2009/07/13 21:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
    DRV:64bit: - [2009/06/10 16:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
    DRV:64bit: - [2009/06/10 16:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
    DRV:64bit: - [2009/06/10 16:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
    DRV:64bit: - [2009/06/10 16:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
    DRV - [2011/07/27 19:09:03 | 000,481,912 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys -- (eeCtrl)
    DRV - [2011/07/27 19:09:03 | 000,136,824 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys -- (EraserUtilRebootDrv)
    DRV - [2011/07/22 20:27:21 | 001,151,096 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\BASHDefs\20110723.001\BHDrvx64.sys -- (BHDrvx64)
    DRV - [2011/07/07 18:01:40 | 000,488,056 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\IPSDefs\20110729.030\IDSviA64.sys -- (IDSVia64)
    DRV - [2011/05/17 22:52:38 | 002,011,768 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\VirusDefs\20110731.003\EX64.SYS -- (NAVEX15)
    DRV - [2011/05/17 22:52:38 | 000,117,880 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\VirusDefs\20110731.003\ENG64.SYS -- (NAVENG)
    DRV - [2009/07/13 21:19:10 | 000,019,008 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\wimmount.sys -- (WIMMount)


    ========== Standard Registry (SafeList) ==========


    ========== Internet Explorer ==========

    IE:64bit: - HKLM\..\SearchScopes,DefaultScope =
    IE:64bit: - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.com/search?q={sea...putEncoding}&oe={outputEncoding}&sourceid=ie7
    IE:64bit: - HKLM\..\SearchScopes\{7808284F-F08E-47E2-92D4-99EDEF7672AA}: "URL" = http://www.ask.com/web?q={searchterms}&l=dis&o=ushpd
    IE:64bit: - HKLM\..\SearchScopes\{B60E0077-79C2-4797-A3CB-25B6D2C8F222}: "URL" = http://www.bing.com/search?q={searchTerms}&form=HPDTDF&pc=HPDTDF&src=IE-SearchBox
    IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
    IE - HKLM\..\SearchScopes,DefaultScope =
    IE - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.com/search?q={sea...putEncoding}&oe={outputEncoding}&sourceid=ie7
    IE - HKLM\..\SearchScopes\{B60E0077-79C2-4797-A3CB-25B6D2C8F222}: "URL" = http://www.bing.com/search?q={searchTerms}&form=HPDTDF&pc=HPDTDF&src=IE-SearchBox


    IE - HKU\.DEFAULT\..\SearchScopes,DefaultScope =
    IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

    IE - HKU\S-1-5-18\..\SearchScopes,DefaultScope =
    IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

    IE - HKU\S-1-5-19\..\SearchScopes,DefaultScope =

    IE - HKU\S-1-5-20\..\SearchScopes,DefaultScope =
    IE - HKU\S-1-5-20\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

    IE - HKU\S-1-5-21-3408033003-3089645585-3292187575-1000\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com/
    IE - HKU\S-1-5-21-3408033003-3089645585-3292187575-1000\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
    IE - HKU\S-1-5-21-3408033003-3089645585-3292187575-1000\..\SearchScopes\{676CB3E5-C5B0-4069-84BE-DD863D637AD0}: "URL" = http://search.yahoo.com/search?p={s...e=W3i_DS,136,0_0,Search,20130731,19890,0,25,0
    IE - HKU\S-1-5-21-3408033003-3089645585-3292187575-1000\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.com/search?q={sea...putEncoding}&sourceid=ie7&rlz=1I7ADRA_enUS458
    IE - HKU\S-1-5-21-3408033003-3089645585-3292187575-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0


    ========== FireFox ==========

    FF:64bit: - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF64_11_0_1.dll File not found
    FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
    FF:64bit: - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\5.1.20513.0\npctrl.dll ( Microsoft Corporation)
    FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll ()
    FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npjp2.dll (Sun Microsystems, Inc.)
    FF - HKLM\Software\MozillaPlugins\@messenger.yahoo.com/YahooMessengerStatePlugin;version=1.0.0.6: C:\Program Files (x86)\Yahoo!\Shared\npYState.dll (Yahoo! Inc.)
    FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
    FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\5.1.20513.0\npctrl.dll ( Microsoft Corporation)
    FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3502.0922: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
    FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3508.1109: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
    FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.21.153\npGoogleUpdate3.dll (Google Inc.)
    FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.21.153\npGoogleUpdate3.dll (Google Inc.)
    FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
    FF - HKCU\Software\MozillaPlugins\@hulu.com/Hulu Desktop: C:\Windows\..\Users\Default\AppData\Local\HuluDesktop\instances\0.9.9.1\npHDPlg.dll ()
    FF - HKCU\Software\MozillaPlugins\@plugin.couponnetwork.com/Coupon Print Activator;version=4.5: C:\Users\Patti\AppData\Roaming\E-centives\NPcolPM460.dll (Invenda)
    FF - HKCU\Software\MozillaPlugins\@yahoo.com/BrowserPlus,version=2.9.8: C:\Users\Patti\AppData\Local\Yahoo!\BrowserPlus\2.9.8\Plugins\npybrowserplus_2.9.8.dll (Yahoo! Inc.)

    FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{BBDA0591-3099-440a-AA10-41764D9DB4DB}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\IPSFFPlgn\ [2011/10/14 04:23:55 | 000,000,000 | ---D | M]
    FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\coFFPlgn_2011_7_13_2 [2013/07/30 23:12:14 | 000,000,000 | ---D | M]
    FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\smartwebprinting@hp.com: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3 [2010/08/08 19:30:10 | 000,000,000 | ---D | M]
    FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 7.0\extensions\\Components: C:\Program Files (x86)\Mozilla Firefox\components
    FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 7.0\extensions\\Plugins: C:\Program Files (x86)\Mozilla Firefox\plugins
    FF - HKEY_CURRENT_USER\software\mozilla\Firefox\Extensions\\smartwebprinting@hp.com: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3 [2010/08/08 19:30:10 | 000,000,000 | ---D | M]

    [2013/01/15 09:44:16 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files (x86)\Mozilla Firefox\extensions
    [2012/01/04 20:22:50 | 000,000,000 | ---D | M] (Java Console) -- C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0030-ABCDEFFEDCBA}

    O1 HOSTS File: ([2013/07/30 22:11:02 | 000,000,027 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts
    O1 - Hosts: 127.0.0.1 localhost
    O2:64bit: - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
    O2 - BHO: (Symantec NCO BHO) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\18.7.2.3\coieplg.dll (Symantec Corporation)
    O2 - BHO: (Symantec Intrusion Prevention) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\18.7.2.3\ips\ipsbho.dll (Symantec Corporation)
    O2 - BHO: (Java(tm) Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll (Sun Microsystems, Inc.)
    O2 - BHO: (Cartwheel) - {B50DF051-E1D4-439C-B94E-F4DE82B56542} - C:\Users\Patti\AppData\Roaming\Cartwheel\Cartwheel.dll (Cartwheel, Inc.)
    O2 - BHO: (Microsoft Live Search Toolbar Helper) - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0566.0\msneshellx.dll (Microsoft Corp.)
    O2 - BHO: (SingleInstance Class) - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll (Yahoo! Inc)
    O3:64bit: - HKLM\..\Toolbar: (Google Toolbar) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
    O3 - HKLM\..\Toolbar: (Microsoft Live Search Toolbar) - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0566.0\msneshellx.dll (Microsoft Corp.)
    O3 - HKLM\..\Toolbar: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\18.7.2.3\coieplg.dll (Symantec Corporation)
    O3:64bit: - HKU\S-1-5-21-3408033003-3089645585-3292187575-1000\..\Toolbar\WebBrowser: (Google Toolbar) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
    O3 - HKU\S-1-5-21-3408033003-3089645585-3292187575-1000\..\Toolbar\WebBrowser: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\18.7.2.3\coieplg.dll (Symantec Corporation)
    O4:64bit: - HKLM..\Run: [NvCplDaemon] C:\Windows\SysNative\NvCpl.dll (NVIDIA Corporation)
    O4:64bit: - HKLM..\Run: [PC-Doctor for Windows localizer] C:\Program Files\PC-Doctor for Windows\localizer.exe (PC-Doctor, Inc.)
    O4:64bit: - HKLM..\Run: [SmartMenu] C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe ()
    O4 - HKLM..\Run: [] File not found
    O4 - HKLM..\Run: [DigiDo] C:\Program Files (x86)\TWC\DigiDo\DigiDo.exe (Affinegy, Inc.)
    O4 - HKLM..\Run: [HP Remote Solution] C:\Program Files (x86)\Hewlett-Packard\HP Remote Solution\HP_Remote_Solution.exe (Hewlett-Packard)
    O4 - HKLM..\Run: [hpsysdrv] c:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exe (Hewlett-Packard)
    O4 - HKLM..\Run: [NortonOnlineBackupReminder] C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe (Symantec Corporation)
    O4 - HKU\S-1-5-21-3408033003-3089645585-3292187575-1000..\Run: [Messenger (Yahoo!)] C:\Program Files (x86)\Yahoo!\Messenger\YahooMessenger.exe (Yahoo! Inc.)
    O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
    O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
    O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
    O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
    O7 - HKU\.DEFAULT\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O7 - HKU\S-1-5-18\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O7 - HKU\S-1-5-19\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O7 - HKU\S-1-5-20\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O7 - HKU\S-1-5-21-3408033003-3089645585-3292187575-1000\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O7 - HKU\S-1-5-21-3408033003-3089645585-3292187575-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
    O13 - gopher Prefix: missing
    O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab (Java Plug-in 1.6.0_30)
    O16 - DPF: {9C23D886-43CB-43DE-B2DB-112A68D7E10A} http://lads.myspace.com/upload/MySpaceUploader2.cab (MySpace Uploader Control)
    O16 - DPF: {CAFEEFAC-0016-0000-0030-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab (Java Plug-in 1.6.0_30)
    O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab (Java Plug-in 1.6.0_30)
    O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab (Reg Error: Key error.)
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{F1FC3218-D0D2-413E-9B78-9742F6B14F96}: DhcpNameServer = 192.168.1.1
    O18:64bit: - Protocol\Handler\livecall - No CLSID value found
    O18:64bit: - Protocol\Handler\ms-help - No CLSID value found
    O18:64bit: - Protocol\Handler\ms-itss - No CLSID value found
    O18:64bit: - Protocol\Handler\msnim - No CLSID value found
    O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
    O18:64bit: - Protocol\Handler\wlpg - No CLSID value found
    O20:64bit: - HKLM Winlogon: Shell - (Explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
    O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
    O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
    O20 - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysWOW64\userinit.exe (Microsoft Corporation)
    O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
    O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
    O32 - HKLM CDRom: AutoRun - 1
    O34 - HKLM BootExecute: (autocheck autochk *)
    O35:64bit: - HKLM\..comfile [open] -- "%1" %*
    O35:64bit: - HKLM\..exefile [open] -- "%1" %*
    O35 - HKLM\..comfile [open] -- "%1" %*
    O35 - HKLM\..exefile [open] -- "%1" %*
    O37:64bit: - HKLM\...com [@ = ComFile] -- "%1" %*
    O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
    O37 - HKLM\...com [@ = ComFile] -- "%1" %*
    O37 - HKLM\...exe [@ = exefile] -- "%1" %*
    O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
    O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)
    O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)

    ========== Files/Folders - Created Within 30 Days ==========

    [2013/07/30 23:15:33 | 000,000,000 | ---D | C] -- C:\Windows\ERUNT
    [2013/07/30 22:24:39 | 000,000,000 | ---D | C] -- C:\Windows\temp
    [2013/07/30 22:11:07 | 000,000,000 | ---D | C] -- C:\$RECYCLE.BIN
    [2013/07/30 21:52:51 | 000,518,144 | ---- | C] (SteelWerX) -- C:\Windows\SWREG.exe
    [2013/07/30 21:52:51 | 000,406,528 | ---- | C] (SteelWerX) -- C:\Windows\SWSC.exe
    [2013/07/30 21:52:51 | 000,060,416 | ---- | C] (NirSoft) -- C:\Windows\NIRCMD.exe
    [2013/07/30 21:52:39 | 000,000,000 | ---D | C] -- C:\Qoobox
    [2013/07/30 21:52:24 | 000,000,000 | ---D | C] -- C:\Windows\erdnt
    [2013/07/30 21:13:00 | 000,000,000 | ---D | C] -- C:\Users\Patti\Desktop\virus
    [2013/07/30 20:47:36 | 000,000,000 | ---D | C] -- C:\Users\Patti\AppData\Roaming\Malwarebytes
    [2013/07/30 20:47:29 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes' Anti-Malware
    [2013/07/30 20:47:29 | 000,000,000 | ---D | C] -- C:\ProgramData\Malwarebytes
    [2013/07/30 20:47:28 | 000,025,928 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\SysNative\drivers\mbam.sys
    [2013/07/30 20:47:28 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Malwarebytes' Anti-Malware
    [2013/07/30 20:46:55 | 000,000,000 | ---D | C] -- C:\Users\Patti\AppData\Local\Programs
    [2013/07/30 20:08:17 | 000,000,000 | ---D | C] -- C:\Users\Patti\AppData\Roaming\Cartwheel
    [2013/07/30 20:08:15 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\7-zip
    [2013/07/30 20:08:15 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\7-zip
    [2013/07/30 20:07:08 | 000,000,000 | ---D | C] -- C:\ProgramData\Yahoo! Companion
    [2013/07/30 20:07:08 | 000,000,000 | ---D | C] -- C:\Users\Patti\AppData\Roaming\Yahoo!
    [2013/07/30 20:06:53 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Yahoo Browser Settings
    [2013/07/29 19:11:01 | 000,000,000 | ---D | C] -- C:\Users\Patti\AppData\Roaming\Ibsior
    [2013/07/29 19:11:01 | 000,000,000 | ---D | C] -- C:\Users\Patti\AppData\Roaming\Buma
    [2013/07/19 03:00:46 | 000,000,000 | ---D | C] -- C:\Windows\SysNative\MRT
    [2013/07/05 13:24:59 | 000,000,000 | ---D | C] -- C:\Users\Patti\Desktop\mom misc

    ========== Files - Modified Within 30 Days ==========

    [2013/07/30 23:19:30 | 000,015,792 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
    [2013/07/30 23:19:30 | 000,015,792 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
    [2013/07/30 23:18:25 | 000,726,444 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
    [2013/07/30 23:18:25 | 000,624,162 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
    [2013/07/30 23:18:25 | 000,106,538 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
    [2013/07/30 23:11:54 | 000,000,892 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
    [2013/07/30 23:11:05 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
    [2013/07/30 23:10:48 | 3824,603,136 | -HS- | M] () -- C:\hiberfil.sys
    [2013/07/30 22:55:00 | 000,000,896 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
    [2013/07/30 22:53:01 | 000,000,830 | ---- | M] () -- C:\Windows\tasks\Adobe Flash Player Updater.job
    [2013/07/30 22:11:02 | 000,000,027 | ---- | M] () -- C:\Windows\SysNative\drivers\etc\hosts
    [2013/07/27 10:02:05 | 000,021,484 | ---- | M] () -- C:\Users\Patti\AppData\Roaming\wklnhst.dat
    [2013/07/22 11:09:03 | 000,000,332 | ---- | M] () -- C:\Windows\tasks\HPCeeScheduleForPatti.job
    [2013/07/11 03:30:46 | 000,354,728 | ---- | M] () -- C:\Windows\SysNative\FNTCACHE.DAT

    ========== Files Created - No Company Name ==========

    [2013/07/30 21:52:51 | 000,256,000 | ---- | C] () -- C:\Windows\PEV.exe
    [2013/07/30 21:52:51 | 000,208,896 | ---- | C] () -- C:\Windows\MBR.exe
    [2013/07/30 21:52:51 | 000,098,816 | ---- | C] () -- C:\Windows\sed.exe
    [2013/07/30 21:52:51 | 000,080,412 | ---- | C] () -- C:\Windows\grep.exe
    [2013/07/30 21:52:51 | 000,068,096 | ---- | C] () -- C:\Windows\zip.exe
    [2010/10/04 21:41:16 | 000,021,484 | ---- | C] () -- C:\Users\Patti\AppData\Roaming\wklnhst.dat

    ========== ZeroAccess Check ==========

    [2009/07/14 00:55:00 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini

    [HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64

    [HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

    [HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] /64

    [HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

    [HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
    "" = C:\Windows\SysNative\shell32.dll -- [2013/02/27 01:52:56 | 014,172,672 | ---- | M] (Microsoft Corporation)
    "ThreadingModel" = Apartment

    [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
    "" = %SystemRoot%\system32\shell32.dll -- [2013/02/27 00:55:05 | 012,872,704 | ---- | M] (Microsoft Corporation)
    "ThreadingModel" = Apartment

    [HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32] /64
    "" = C:\Windows\SysNative\wbem\fastprox.dll -- [2009/07/13 21:40:51 | 000,909,312 | ---- | M] (Microsoft Corporation)
    "ThreadingModel" = Free

    [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
    "" = %systemroot%\system32\wbem\fastprox.dll -- [2010/11/20 08:19:02 | 000,606,208 | ---- | M] (Microsoft Corporation)
    "ThreadingModel" = Free

    [HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] /64
    "" = C:\Windows\SysNative\wbem\wbemess.dll -- [2009/07/13 21:41:56 | 000,505,856 | ---- | M] (Microsoft Corporation)
    "ThreadingModel" = Both

    [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]

    ========== LOP Check ==========

    [2013/07/30 20:54:31 | 000,000,000 | ---D | M] -- C:\Users\Patti\AppData\Roaming\Buma
    [2013/07/30 20:08:18 | 000,000,000 | ---D | M] -- C:\Users\Patti\AppData\Roaming\Cartwheel
    [2010/05/31 18:07:48 | 000,000,000 | ---D | M] -- C:\Users\Patti\AppData\Roaming\com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1
    [2011/08/14 11:14:10 | 000,000,000 | ---D | M] -- C:\Users\Patti\AppData\Roaming\E-centives
    [2013/07/29 19:11:01 | 000,000,000 | ---D | M] -- C:\Users\Patti\AppData\Roaming\Ibsior
    [2010/10/04 21:43:02 | 000,000,000 | ---D | M] -- C:\Users\Patti\AppData\Roaming\Template
    [2010/06/08 22:02:53 | 000,000,000 | ---D | M] -- C:\Users\Patti\AppData\Roaming\WinBatch
    [2011/02/25 18:57:02 | 000,000,000 | ---D | M] -- C:\Users\Patti\AppData\Roaming\Windows Live Writer

    ========== Purity Check ==========


    < End of report >
     
  17. Kitcat

    Kitcat TS Rookie Topic Starter

    OTL Extras logfile created on: 7/30/2013 11:32:12 PM - Run 1
    OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Patti\Downloads
    64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
    Internet Explorer (Version = 9.10.9200.16635)
    Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

    4.75 Gb Total Physical Memory | 3.30 Gb Available Physical Memory | 69.51% Memory free
    9.50 Gb Paging File | 7.78 Gb Available in Paging File | 81.89% Paging File free
    Paging file location(s): ?:\pagefile.sys [binary data]

    %SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
    Drive C: | 585.22 Gb Total Space | 530.78 Gb Free Space | 90.70% Space Free | Partition Type: NTFS

    Computer Name: PATTI-PC | User Name: Patti | Logged in as Administrator.
    Boot Mode: Normal | Scan Mode: Current user | Include 64bit Scans
    Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

    ========== Extra Registry (SafeList) ==========


    ========== File Associations ==========

    64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
    .html[@ = htmlfile] -- C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation)
    .url[@ = InternetShortcut] -- C:\Windows\SysNative\rundll32.exe (Microsoft Corporation)

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
    .cpl [@ = cplfile] -- C:\Windows\SysWow64\control.exe (Microsoft Corporation)
    .html [@ = htmlfile] -- C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation)

    ========== Shell Spawning ==========

    64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
    batfile [open] -- "%1" %*
    cmdfile [open] -- "%1" %*
    comfile [open] -- "%1" %*
    exefile [open] -- "%1" %*
    helpfile [open] -- Reg Error: Key error.
    htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
    htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
    htmlfile [print] -- rundll32.exe %SystemRoot%\system32\mshtml.dll,PrintHTML "%1" (Microsoft Corporation)
    http [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
    https [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
    inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
    InternetShortcut [open] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation)
    InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)
    piffile [open] -- "%1" %*
    regfile [merge] -- Reg Error: Key error.
    scrfile [config] -- "%1"
    scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
    scrfile [open] -- "%1" /S
    txtfile [edit] -- Reg Error: Key error.
    Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
    Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
    Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
    Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
    Folder [explore] -- Reg Error: Value error.
    Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
    Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
    CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- "C:\Program Files\Internet Explorer\iexplore.exe" (Microsoft Corporation)

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
    batfile [open] -- "%1" %*
    cmdfile [open] -- "%1" %*
    comfile [open] -- "%1" %*
    cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
    exefile [open] -- "%1" %*
    helpfile [open] -- Reg Error: Key error.
    htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
    htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
    http [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
    https [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
    inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
    piffile [open] -- "%1" %*
    regfile [merge] -- Reg Error: Key error.
    scrfile [config] -- "%1"
    scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
    scrfile [open] -- "%1" /S
    txtfile [edit] -- Reg Error: Key error.
    Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
    Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
    Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
    Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
    Folder [explore] -- Reg Error: Value error.
    Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
    Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
    CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- Reg Error: Value error.

    ========== Security Center Settings ==========

    64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
    "cval" = 1
    "FirewallDisableNotify" = 0
    "AntiVirusDisableNotify" = 0
    "UpdatesDisableNotify" = 0

    64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

    64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
    "VistaSp1" = 28 4D B2 76 41 04 CA 01 [binary data]
    "AntiVirusOverride" = 0
    "AntiSpywareOverride" = 0
    "FirewallOverride" = 0

    64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]

    ========== System Restore Settings ==========

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
    "DisableSR" = 0

    ========== Firewall Settings ==========

    64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall]

    64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile]

    64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile]

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
    "DisableNotifications" = 0
    "EnableFirewall" = 1

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
    "DisableNotifications" = 0
    "EnableFirewall" = 1

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
    "DisableNotifications" = 0
    "EnableFirewall" = 1

    ========== Authorized Applications List ==========

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]


    ========== Vista Active Open Ports Exception List ==========

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
    "{06784381-D309-45DD-B98A-73B1E7B78FC0}" = lport=rpc-epmap | protocol=6 | dir=in | svc=rpcss | name=@firewallapi.dll,-28539 |
    "{1174155A-6445-4801-A381-AEFCAA18F48B}" = rport=10243 | protocol=6 | dir=out | app=system |
    "{23F6D3F9-582E-469B-8556-690AA9C20C3B}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=svchost.exe |
    "{281AD60B-FC26-40DC-B6D6-4A01F98DA4EF}" = lport=1900 | protocol=17 | dir=in | name=windows live communications platform (ssdp) |
    "{331435AC-1E23-4659-9DDC-DDACD9A10A99}" = lport=445 | protocol=6 | dir=in | app=system |
    "{45B15EE6-8DF9-41A8-9DDF-2D12880023A8}" = lport=5355 | protocol=17 | dir=in | svc=dnscache | app=%systemroot%\system32\svchost.exe |
    "{4877503B-ED3B-4828-8CE6-B3EDC37C9E54}" = lport=138 | protocol=17 | dir=in | app=system |
    "{53E1876A-CDE5-4093-BA38-D0DF82A35D15}" = lport=139 | protocol=6 | dir=in | app=system |
    "{554D9D61-CBEC-4D78-9DE3-89535C1DC250}" = rport=138 | protocol=17 | dir=out | app=system |
    "{567C5FD7-936D-4FC0-8E67-FD81C48CF257}" = lport=rpc | protocol=6 | dir=in | svc=spooler | app=%systemroot%\system32\spoolsv.exe |
    "{675A4DBF-3EBA-4364-9663-09458BD128FC}" = lport=2869 | protocol=6 | dir=in | app=system |
    "{72B23854-5F5A-415B-9F00-E481FE89D8A0}" = rport=139 | protocol=6 | dir=out | app=system |
    "{7880FF4A-2427-42BA-811A-332C41C84F07}" = rport=2177 | protocol=6 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe |
    "{81F3F7C5-59CA-4BB4-BFC2-FEFA6EAB75A4}" = rport=1900 | protocol=17 | dir=out | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |
    "{947C9C62-9764-4F3E-87B3-603D2A43C782}" = lport=2177 | protocol=17 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe |
    "{9D11DC85-1DBB-40E2-BB60-0F5372F64C75}" = lport=137 | protocol=17 | dir=in | app=system |
    "{ABF82E26-00AD-4B05-A70F-B267AA03F1B2}" = lport=2869 | protocol=6 | dir=in | app=system |
    "{B77C9F1E-95CA-46A2-AC5D-60381A233E3A}" = rport=445 | protocol=6 | dir=out | app=system |
    "{C3AD9653-78DA-43E8-B0AB-DE62F92B03A0}" = lport=2177 | protocol=6 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe |
    "{C80CA96B-1F99-40F7-927B-FFEF1A97E7BA}" = rport=5355 | protocol=17 | dir=out | svc=dnscache | app=%systemroot%\system32\svchost.exe |
    "{DB08DC82-EB8B-48FE-84BE-9266BF957DD6}" = lport=2869 | protocol=6 | dir=in | name=windows live communications platform (upnp) |
    "{DEBCAF65-6A83-4822-A8C7-E799641C4C71}" = lport=10243 | protocol=6 | dir=in | app=system |
    "{E9297DB4-DFD8-42DD-AF09-2F9102DB2928}" = rport=2177 | protocol=17 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe |
    "{F292FFDB-DC90-4776-9407-70A7241FB55E}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |
    "{FD75F2E7-A4E5-4690-A10B-8DB54B012717}" = rport=137 | protocol=17 | dir=out | app=system |

    ========== Vista Active Application Exception List ==========

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
    "{0098066B-F89E-4F48-8F94-A5728E93CF45}" = dir=in | app=c:\program files (x86)\hewlett-packard\touchsmart\media\kernel\clml\clmlsvc.exe |
    "{1192AD2C-09E7-4172-A52D-EA1D3EC4F040}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
    "{154ED1F8-A79E-440D-B730-133F9EEE4345}" = dir=in | app=c:\program files (x86)\hewlett-packard\media\dvd\hptouchsmartphoto.exe |
    "{18CAE6AB-8C44-44D4-A2CC-FE1867FE82F0}" = protocol=6 | dir=in | app=%programfiles%\windows media player\wmpnetwk.exe |
    "{1B64FF9C-4D01-44C2-96F5-CA59FC2CAEDB}" = protocol=17 | dir=out | app=%programfiles(x86)%\windows media player\wmplayer.exe |
    "{1DB69067-AB08-41DD-B28F-EB233F8C7B18}" = protocol=6 | dir=in | app=c:\program files (x86)\microsoft office\office12\onenote.exe |
    "{214056D6-7C0E-4E86-9A2A-A9C82B295E5E}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpiscnapp.exe |
    "{2BE003D2-B136-4927-B9D0-28462FACD13B}" = dir=in | app=c:\program files (x86)\windows live\sync\windowslivesync.exe |
    "{2D77DD53-4963-4C1C-B386-FF48BC5221D3}" = protocol=6 | dir=out | app=%programfiles(x86)%\windows media player\wmplayer.exe |
    "{3CFA7816-4B35-40A9-A1CD-B5949366E617}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
    "{3FAC92ED-A731-459C-A1BA-73B8DAB2B7C1}" = protocol=6 | dir=out | app=system |
    "{4A7C93BA-B6B1-43B3-A717-41914FD9DB33}" = dir=in | app=c:\program files (x86)\hewlett-packard\touchsmart\media\hptouchsmartvideo.exe |
    "{4B196641-4EA9-4389-8A2A-423823F204EB}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpqusgh.exe |
    "{4E200F41-750A-4D09-88D9-AD2419B1AFA3}" = protocol=58 | dir=in | name=@firewallapi.dll,-28545 |
    "{518A3A65-63FE-4643-9F90-A5FB9D06A748}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpqtra08.exe |
    "{5BAAA219-8E4D-4F1B-AC17-624918BEE04E}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpqste08.exe |
    "{5DA3FE07-E13F-4E4E-8FED-5B9A6D7A254E}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe |
    "{64C4439D-0CC0-40FD-A1D1-FB38DD3CEEBE}" = protocol=58 | dir=out | name=@firewallapi.dll,-28546 |
    "{6C7B02A1-1127-43B0-9B6D-A745FD950343}" = protocol=17 | dir=in | app=c:\program files (x86)\twc\digido\digido.exe |
    "{6ED257D7-B1BF-474A-9A9C-4A8BE2D2C8A0}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpqgpc01.exe |
    "{75367BB6-3F58-4469-9DD1-7759BC66C26F}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe |
    "{763CCACC-44B8-4302-A843-D2801C664058}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
    "{76B3F40A-43E0-42AE-8256-7D33A06BCD24}" = protocol=17 | dir=in | app=c:\program files (x86)\microsoft office\office12\onenote.exe |
    "{784E8D1C-D6F7-43AE-96F4-1770C3D49EF0}" = dir=in | app=c:\program files (x86)\hp\digital imaging\smart web printing\smartwebprintexe.exe |
    "{78A6D9C1-CED6-4139-8D55-B692C13C4F5F}" = dir=in | app=c:\program files (x86)\windows live\contacts\wlcomm.exe |
    "{7905DBBF-A5E5-485D-8F0A-916E60155EC3}" = protocol=6 | dir=in | app=c:\program files (x86)\twc\digido\digido.exe |
    "{7B384A0B-F4FA-4989-9245-5DF9A13BAFDB}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmpnetwk.exe |
    "{806CE4FE-0F62-426C-BD7A-FFE2A3936EF0}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpoews01.exe |
    "{82646649-CA80-4256-A2A2-C3434EC91180}" = dir=in | app=c:\program files (x86)\hp\hp software update\hpwucli.exe |
    "{82E1E065-5493-4FD1-AEC2-A339A0FCF542}" = dir=in | app=c:\program files (x86)\hewlett-packard\media\dvd\hpdvdsmart.exe |
    "{83AB7C8B-EF80-4A79-B2DE-BD5C602F6A29}" = dir=in | app=c:\program files (x86)\twc\digido\digido.exe |
    "{84A6EBF4-800E-45A7-880F-9140942DFCC3}" = dir=in | app=c:\program files (x86)\hewlett-packard\touchsmart\media\hptouchsmartmusic.exe |
    "{863CCE10-698F-49A0-A7CF-629D2F643176}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmpnetwk.exe |
    "{879A9830-3DC5-470F-BC38-B744A8A6E26E}" = protocol=1 | dir=in | name=@firewallapi.dll,-28543 |
    "{89937EA7-3DE8-4D5D-8C15-2F64AFEA3E2D}" = protocol=6 | dir=in | app=c:\program files (x86)\yahoo!\messenger\yahoomessenger.exe |
    "{8A8ED2C5-E1A5-4C18-8F99-0B5EB8D253B0}" = protocol=17 | dir=in | app=%programfiles(x86)%\windows media player\wmplayer.exe |
    "{9B844091-92B7-4ADE-8ED7-019E3D735D04}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmpnetwk.exe |
    "{A6843242-DE53-4EE1-BB7F-8DCE9ABCAD6A}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpfccopy.exe |
    "{A9E5E723-250D-40A5-9606-963ABFE3A8A9}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
    "{B54C5278-F31B-4442-98C1-F92D4E0CF308}" = dir=in | app=c:\program files (x86)\hewlett-packard\media\dvd\tsmagent.exe |
    "{BDAF6DB2-FAD5-4E86-8230-5356E9618170}" = dir=in | app=c:\program files (x86)\hewlett-packard\touchsmart\media\tsmagent.exe |
    "{C016E117-198C-4A2B-9139-149DDC1DD023}" = protocol=6 | dir=in | app=c:\program files (x86)\common files\comodo\geekbuddyrsp.exe |
    "{C6087F1B-8B06-4421-8E0B-AD72D52015DD}" = dir=in | app=c:\program files (x86)\windows live\messenger\msnmsgr.exe |
    "{CBD99D4C-4B8A-4088-91A3-DE38D8A20479}" = dir=in | app=c:\program files (x86)\hewlett-packard\media\dvd\kernel\clml\clmlsvc.exe |
    "{CF259CE7-E3EB-41C5-B111-F589CDA42F31}" = protocol=6 | dir=in | app=c:\program files (x86)\twc\digido\digido.exe |
    "{CF69A0E3-AB27-46C4-87EC-95E85B08DF3B}" = protocol=17 | dir=in | app=c:\program files (x86)\common files\comodo\geekbuddyrsp.exe |
    "{D02265E9-D2C3-4FCF-A5DE-20DB9A58FE59}" = protocol=1 | dir=out | name=@firewallapi.dll,-28544 |
    "{D2990939-E199-4B09-9DE0-3DDA701CAE10}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpqcopy2.exe |
    "{D6AB4138-2E4E-48B2-ABEB-E812D18C1E3A}" = dir=in | app=c:\program files (x86)\hewlett-packard\media\dvd\hptouchsmartmusic.exe |
    "{D94B3C92-28C9-49A0-9E5F-D83655D60A56}" = protocol=17 | dir=in | app=c:\program files (x86)\twc\digido\digido.exe |
    "{E844C534-2B86-4433-92B4-6FCB69A44343}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpqgplgtupl.exe |
    "{E8DE774C-EDBE-4990-B9C3-6C816BD0770C}" = protocol=6 | dir=out | svc=upnphost | app=%systemroot%\system32\svchost.exe |
    "{EA2B2539-461A-4889-BE4D-78580C3FEED3}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hposid01.exe |
    "{EB4C8A7A-76A8-4B62-94DD-A9C338CC4348}" = dir=in | app=c:\program files (x86)\hewlett-packard\media\dvd\hptouchsmartvideo.exe |
    "{EDED52E3-8ED9-4BAC-88FD-60EBFD2F433E}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpqusgm.exe |
    "{F06BCF65-DBCB-469E-AE9F-BE03447F6A91}" = dir=in | app=c:\program files (x86)\cyberlink\powerdirector\pdr.exe |
    "{F0FFA1A5-254D-4BF7-B4AC-B7CEA5734824}" = protocol=17 | dir=in | app=c:\program files (x86)\yahoo!\messenger\yahoomessenger.exe |
    "{FC25C0F9-AEC0-4EEC-9ED6-111113FE20D2}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpqkygrp.exe |
    "{FD27A5B0-3F26-45EF-B132-A611790C3E3A}" = dir=in | app=c:\program files (x86)\hewlett-packard\touchsmart\media\hptouchsmartphoto.exe |
    "TCP Query User{8F7A9198-4F3A-460C-901F-ED7E4A868E09}C:\program files (x86)\google\google earth\plugin\geplugin.exe" = protocol=6 | dir=in | app=c:\program files (x86)\google\google earth\plugin\geplugin.exe |
    "UDP Query User{ED659AD0-3FF1-45B3-BC4D-8EAEF35DE7F6}C:\program files (x86)\google\google earth\plugin\geplugin.exe" = protocol=17 | dir=in | app=c:\program files (x86)\google\google earth\plugin\geplugin.exe |

    ========== HKEY_LOCAL_MACHINE Uninstall List ==========

    64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
    "{071c9b48-7c32-4621-a0ac-3f809523288f}" = Microsoft Visual C++ 2005 Redistributable (x64)
    "{1B8ABA62-74F0-47ED-B18C-A43128E591B8}" = Windows Live ID Sign-in Assistant
    "{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
    "{5EB6F3CB-46F4-451F-A028-7F6D8D35D7D0}" = Windows Live Language Selector
    "{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
    "{819CA3BC-2FF8-4811-B42F-421F7BFD3559}" = HP Deskjet F2400 All-in-One Driver Software 14.0 Rel. 6
    "{8220EEFE-38CD-377E-8595-13398D740ACE}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
    "{8338783A-0968-3B85-AFC7-BAAE0A63DC50}" = Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570
    "{88E60521-1E4E-4785-B9F1-1798A4BD0C30}" = HP MediaSmart SmartMenu
    "{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
    "{90120000-002A-0000-1000-0000000FF1CE}" = Microsoft Office Office 64-bit Components 2007
    "{90120000-002A-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit MUI (English) 2007
    "{90120000-0116-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
    "{95120000-00B9-0409-1000-0000000FF1CE}" = Microsoft Application Error Reporting
    "{aac9fcc4-dd9e-4add-901c-b5496a07ab2e}" = Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175
    "{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}" = Microsoft Visual C++ 2005 Redistributable (x64)
    "{B6E3757B-5E77-3915-866A-CCFC4B8D194C}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053
    "{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}" = PlayReady PC Runtime amd64
    "{BE930E38-7BB3-45B6-85B2-5251F374F844}" = 64 Bit HP CIO Components Installer
    "{DA54F80E-261C-41A2-A855-549A144F2F59}" = Windows Live MIME IFilter
    "{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}" = Microsoft .NET Framework 4 Client Profile
    "Adobe Flash Player Plugin" = Adobe Flash Player 11 Plugin 64-bit
    "HP Imaging Device Functions" = HP Imaging Device Functions 14.0
    "HP Smart Web Printing" = HP Smart Web Printing 4.60
    "HP Solution Center & Imaging Support Tools" = HP Solution Center 14.0
    "HPExtendedCapabilities" = HP Customer Participation Program 14.0
    "LSI Soft Modem" = LSI PCI-SV92EX Soft Modem
    "Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile
    "NVIDIA Drivers" = NVIDIA Drivers
    "PC-Doctor for Windows" = Hardware Diagnostic Tools
    "Shop for HP Supplies" = Shop for HP Supplies

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
    "{06A1D88C-E102-4527-AF70-29FFD7AF215A}" = Scan
    "{07FA4960-B038-49EB-891B-9F95930AA544}" = HP Customer Experience Enhancements
    "{0B0F231F-CE6A-483D-AA23-77B364F75917}" = Windows Live Installer
    "{1458BB78-1DC5-4BC0-B9A3-2B644F5A8105}" = DeviceDiscovery
    "{150B6201-E9E6-4DFB-960E-CCBD53FBDDED}" = HPProductAssistant
    "{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}" = Microsoft Works
    "{17B4760F-334B-475D-829F-1A3E94A6A4E6}" = HP Setup
    "{18455581-E099-4BA8-BC6B-F34B2F06600C}" = Google Toolbar for Internet Explorer
    "{19BA08F7-C728-469C-8A35-BFBD3633BE08}" = Windows Live Movie Maker
    "{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    "{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}" = Junk Mail filter update
    "{200FEC62-3C34-4D60-9CE8-EC372E01C08F}" = Windows Live SOXE Definitions
    "{2318C2B1-4965-11d4-9B18-009027A5CD4F}" = Google Toolbar for Internet Explorer
    "{26A24AE4-039D-4CA4-87B4-2F83216030FF}" = Java(TM) 6 Update 30
    "{292F0F52-B62D-4E71-921B-89A682402201}" = Toolbox
    "{2FB9EA69-51D4-4913-9AD5-762C034DE811}" = Status
    "{3023EBDA-BF1B-4831-B347-E5018555F26E}" = Movie Theme Pack for HP MediaSmart Video
    "{3336F667-9049-4D46-98B6-4C743EEBC5B1}" = Windows Live Photo Gallery
    "{34F4D9A4-42C2-4348-BEF4-E553C84549E7}" = Windows Live Photo Gallery
    "{35021DFB-F9CA-402A-89A2-47F91E506465}" = HP MediaSmart/TouchSmart Netflix
    "{40FB8D7C-6FF8-4AF2-BC8B-0B1DB32AF04B}" = HP Advisor
    "{44B2A0AB-412E-4F8C-B058-D1E8AECCDFF5}" = Recovery Manager
    "{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
    "{4CBABDFD-49F8-47FD-BE7D-ECDE7270525A}" = Windows Live PIMT Platform
    "{5546F4E9-B0F4-4F54-B949-2AB006C9284F}" = DJ_AIO_06_F2400_SW_Min
    "{5DCF0E4B-F8EA-4229-A0BD-5CA6D4AFB749}" = SolutionCenter
    "{63E29D1A-D6B5-4295-BFAC-967606232411}_is1" = Cartwheel Shopping
    "{65DA2EC9-0642-47E9-AAE2-B5267AA14D75}" = Activation Assistant for the 2007 Microsoft Office suites
    "{682B3E4F-696A-42DE-A41C-4C07EA1678B4}" = Windows Live SOXE
    "{6A05FEDF-662E-46BF-8A25-010E3F1C9C69}" = Windows Live UX Platform Language Pack
    "{6DBB66CD-38C7-472C-BBB9-06BFDA182A29}" = F2400
    "{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
    "{74DC0593-6BC6-4001-AD5F-D810AFB68D86}" = HP Update
    "{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    "{7FC8C210-A319-4835-A87D-B935EFB4C148}" = Microsoft Live Search Toolbar
    "{80956555-A512-4190-9CAD-B000C36D6B6B}" = Windows Live Messenger
    "{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}" = Windows Live Sync
    "{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}" = Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
    "{8DD46C6A-0056-4FEC-B70A-28BB16A1F11F}" = MSVCRT
    "{8EE94FD8-5F52-4463-A340-185D16328158}" = WebReg
    "{8FF6F5CA-4E30-4E3B-B951-204CAAA2716A}" = SmartWebPrinting
    "{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007
    "{90120000-0016-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
    "{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007
    "{90120000-0018-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
    "{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007
    "{90120000-001B-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
    "{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007
    "{90120000-001F-0409-0000-0000000FF1CE}_HOMESTUDENTR_{1FF96026-A04A-4C3E-B50A-BB7022654D0F}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
    "{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007
    "{90120000-001F-040C-0000-0000000FF1CE}_HOMESTUDENTR_{71F055E8-E2C6-4214-BB3D-BFE03561B89E}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
    "{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007
    "{90120000-001F-0C0A-0000-0000000FF1CE}_HOMESTUDENTR_{2314F9A1-126F-45CC-8A5E-DFAF866F3FBC}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
    "{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system
    "{90120000-002A-0000-1000-0000000FF1CE}_HOMESTUDENTR_{664655D8-B9BB-455D-8A58-7EAF7B0B2862}" = Microsoft Office 2007 Service Pack 3 (SP3)
    "{90120000-002A-0409-1000-0000000FF1CE}_HOMESTUDENTR_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
    "{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007
    "{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007
    "{90120000-006E-0409-0000-0000000FF1CE}_HOMESTUDENTR_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
    "{90120000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2007
    "{90120000-00A1-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
    "{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007
    "{90120000-0115-0409-0000-0000000FF1CE}_HOMESTUDENTR_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
    "{90120000-0116-0409-1000-0000000FF1CE}_HOMESTUDENTR_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
    "{91120000-002F-0000-0000-0000000FF1CE}" = Microsoft Office Home and Student 2007
    "{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}" = Microsoft Office 2007 Service Pack 3 (SP3)
    "{92EA4134-10D1-418A-91E1-5A0453131A38}" = Windows Live Movie Maker
    "{95120000-00AF-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint Viewer 2007 (English)
    "{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    "{9BE466FF-70B7-4DA8-807C-DB4C3610FDAA}" = Copy
    "{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    "{9D56775A-93F3-44A3-8092-840E3826DE30}" = Windows Live Mail
    "{9DEF9686-CCB2-47B7-BF83-B49EA21FA016}" = HP MediaSmart Demo
    "{A2BCA9F1-566C-4805-97D1-7FDC93386723}" = Adobe AIR
    "{A726AE06-AAA3-43D1-87E3-70F510314F04}" = Windows Live Writer
    "{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
    "{A9BDCA6B-3653-467B-AC83-94367DA3BFE3}" = Windows Live Photo Common
    "{AAAFC670-569B-4A2F-82B4-42945E0DE3EF}" = Windows Live Writer
    "{AAF454FC-82CA-4F29-AB31-6A109485E76E}" = Windows Live Writer
    "{AC35A885-0F8F-4857-B7DA-6E8DFB43E6B3}" = HPSSupply
    "{AC76BA86-7AD7-1033-7B44-AA1000000001}" = Adobe Reader X (10.1.7)
    "{B8AC1A89-FFD1-4F97-8051-E505A160F562}" = HP Odometer
    "{B9A03B7B-E0FF-4FB3-BA83-762E58A1B0AA}" = HP Support Information
    "{BB3447F6-9553-4AA9-960E-0DB5310C5779}" = GPBaseService2
    "{BD7204BA-DD64-499E-9B55-6A282CDF4FA4}" = Destinations
    "{C57BCDE1-7CB9-467D-B3BA-7E119916CDC1}" = Norton Online Backup
    "{C611CF88-969D-43E6-A877-D6D6439DD081}" = HP Remote Solution
    "{C66824E4-CBB3-4851-BB3F-E8CFD6350923}" = Windows Live Mail
    "{CAE4213F-F797-439D-BD9E-79B71D115BE3}" = HPPhotoGadget
    "{CC8E94A2-55C7-4460-953C-2A790180578C}" = LightScribe System Software
    "{CD31E63D-47FD-491C-8117-CF201D0AFAB5}" = TrayApp
    "{CE95A79E-E4FC-4FFF-8A75-29F04B942FF2}" = Windows Live UX Platform
    "{D0B44725-3666-492D-BEF6-587A14BD9BD9}" = MSVCRT_amd64
    "{D360FA88-17C8-4F14-B67F-13AAF9607B12}" = MarketResearch
    "{D436F577-1695-4D2F-8B44-AC76C99E0002}" = Windows Live Photo Common
    "{D45240D3-B6B3-4FF9-B243-54ECE3E10066}" = Windows Live Communications Platform
    "{DCCAD079-F92C-44DA-B258-624FC6517A5A}" = HP MediaSmart DVD
    "{DDC8BDEE-DCAC-404D-8257-3E8D4B782467}" = Windows Live Writer Resources
    "{DF802C05-4660-418c-970C-B988ADB1D316}" = Microsoft Live Search Toolbar
    "{E09C4DB7-630C-4F06-A631-8EA7239923AF}" = D3DX10
    "{E7C97E98-4C2D-BEAF-5D2F-CC45A2F95D90}" = Acrobat.com
    "{E9E34215-82EF-4909-BE2F-F581F0DC9062}" = DirectX for Managed Code Update (Summer 2004)
    "{EB4DF488-AAEF-406F-A341-CB2AAA315B90}" = Windows Live Messenger
    "{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU]
    "{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver
    "{FA0FF682-CC70-4C57-93CD-E276F3E7537E}" = BufferChm
    "{FB4BB287-37F9-4E27-9C4D-2D3882E08EFF}" = DVD Menu Pack for HP MediaSmart Video
    "{FE044230-9CA5-43F7-9B58-5AC5A28A1F33}" = Windows Live Essentials
    "2B0D8F3C-18AD-4D8E-879A-74A867C5C3CB_is1" = DigiDo
    "7-zip" = 7-zip v9.20
    "Activation Assistant for the 2007 Microsoft Office suites" = Activation Assistant for the 2007 Microsoft Office suites
    "Adobe AIR" = Adobe AIR
    "Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX
    "com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1" = Acrobat.com
    "Coupon Printer for Windows5.0.0.0" = Coupon Printer for Windows
    "HOMESTUDENTR" = Microsoft Office Home and Student 2007
    "HP Photo Creations" = HP Photo Creations
    "HP Remote Solution" = HP Remote Solution
    "InstallShield_{3023EBDA-BF1B-4831-B347-E5018555F26E}" = Movie Theme Pack for HP MediaSmart Video
    "InstallShield_{DCCAD079-F92C-44DA-B258-624FC6517A5A}" = HP MediaSmart DVD
    "InstallShield_{FB4BB287-37F9-4E27-9C4D-2D3882E08EFF}" = DVD Menu Pack for HP MediaSmart Video
    "Malwarebytes' Anti-Malware_is1" = Malwarebytes Anti-Malware version 1.75.0.1300
    "McAfee Security Scan" = McAfee Security Scan Plus
    "NIS" = Norton Internet Security
    "SelectRebatesUninstall" = ShopAtHome.com Toolbar
    "WildTangent hp Master Uninstall" = HP Games
    "WinLiveSuite" = Windows Live Essentials
    "Yahoo! Companion" = Yahoo! Toolbar
    "Yahoo! Messenger" = Yahoo! Messenger
    "YTdetect" = Yahoo! Detect

    ========== HKEY_CURRENT_USER Uninstall List ==========

    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
    "Amazon Kindle" = Amazon Kindle
    "HuluDesktop" = Hulu Desktop
    "Yahoo! BrowserPlus" = Yahoo! BrowserPlus 2.9.8

    ========== Last 20 Event Log Errors ==========

    [ Hewlett-Packard Events ]
    Error - 10/11/2012 5:46:50 PM | Computer Name = Patti-PC | Source = HPSF.exe | ID = 2000
    Description = HP Error ID: -2147467262HPSF.exe at HP.SupportAssistant.Common.CustomerExperience.HPSFReporting.SaveSessionInfo(DataRow
    dr, Boolean bOnlyDetected, HPSASession SFSession) Message: Unable to cast object
    of type 'System.DBNull' to type 'System.String'. StackTrace: at HP.SupportAssistant.Common.CustomerExperience.HPSFReporting.SaveSessionInfo(DataRow
    dr, Boolean bOnlyDetected, HPSASession SFSession) Source: HP.SupportAssistant.Common
    Name:
    HPSF.exe Version: 06.00.01.01 Path: C:\Program Files (x86)\Hewlett-Packard\HP Support
    Framework\HPSF.exe Format: en-US RAM: 4863 Ram Utilization: 20 TargetSite: Void SaveSessionInfo(System.Data.DataRow,
    Boolean, HP.SupportAssistant.Common.CustomerExperience.HPSASession)

    Error - 10/12/2012 8:53:57 PM | Computer Name = Patti-PC | Source = HPSF.exe | ID = 4000
    Description =

    Error - 10/12/2012 9:06:08 PM | Computer Name = Patti-PC | Source = HPSF.exe | ID = 2000
    Description = HP Error ID: -2147467262HPSF.exe at HP.SupportAssistant.Common.CustomerExperience.HPSFReporting.SaveSessionInfo(DataRow
    dr, Boolean bOnlyDetected, HPSASession SFSession) Message: Unable to cast object
    of type 'System.DBNull' to type 'System.String'. StackTrace: at HP.SupportAssistant.Common.CustomerExperience.HPSFReporting.SaveSessionInfo(DataRow
    dr, Boolean bOnlyDetected, HPSASession SFSession) Source: HP.SupportAssistant.Common
    Name:
    HPSF.exe Version: 06.00.01.01 Path: C:\Program Files (x86)\Hewlett-Packard\HP Support
    Framework\HPSF.exe Format: en-US RAM: 4863 Ram Utilization: 30 TargetSite: Void SaveSessionInfo(System.Data.DataRow,
    Boolean, HP.SupportAssistant.Common.CustomerExperience.HPSASession)

    Error - 10/12/2012 9:06:08 PM | Computer Name = Patti-PC | Source = HPSF.exe | ID = 2000
    Description = HP Error ID: -2147467262HPSF.exe at HP.SupportAssistant.Common.CustomerExperience.HPSFReporting.SaveSessionInfo(DataRow
    dr, Boolean bOnlyDetected, HPSASession SFSession) Message: Unable to cast object
    of type 'System.DBNull' to type 'System.String'. StackTrace: at HP.SupportAssistant.Common.CustomerExperience.HPSFReporting.SaveSessionInfo(DataRow
    dr, Boolean bOnlyDetected, HPSASession SFSession) Source: HP.SupportAssistant.Common
    Name:
    HPSF.exe Version: 06.00.01.01 Path: C:\Program Files (x86)\Hewlett-Packard\HP Support
    Framework\HPSF.exe Format: en-US RAM: 4863 Ram Utilization: 30 TargetSite: Void SaveSessionInfo(System.Data.DataRow,
    Boolean, HP.SupportAssistant.Common.CustomerExperience.HPSASession)

    Error - 10/18/2012 8:56:55 PM | Computer Name = Patti-PC | Source = HPSF.exe | ID = 2000
    Description = HP Error ID: -2147467262 at HP.SupportAssistant.Common.CustomerExperience.HPSFReporting.SaveSessionInfo(DataRow
    dr, Boolean bOnlyDetected, HPSASession SFSession) Message: Unable to cast object
    of type 'System.DBNull' to type 'System.String'. StackTrace: at HP.SupportAssistant.Common.CustomerExperience.HPSFReporting.SaveSessionInfo(DataRow
    dr, Boolean bOnlyDetected, HPSASession SFSession) Source: HP.SupportAssistant.Common
    Name:
    HPSF.exe Version: 06.00.01.01 Path: C:\Program Files (x86)\Hewlett-Packard\HP Support
    Framework\HPSF.exe Format: en-US RAM: 4863 Ram Utilization: 20 TargetSite: Void SaveSessionInfo(System.Data.DataRow,
    Boolean, HP.SupportAssistant.Common.CustomerExperience.HPSASession)

    Error - 10/18/2012 8:56:55 PM | Computer Name = Patti-PC | Source = HPSF.exe | ID = 2000
    Description = HP Error ID: -2147467262HPSF.exe at HP.SupportAssistant.Common.CustomerExperience.HPSFReporting.SaveSessionInfo(DataRow
    dr, Boolean bOnlyDetected, HPSASession SFSession) Message: Unable to cast object
    of type 'System.DBNull' to type 'System.String'. StackTrace: at HP.SupportAssistant.Common.CustomerExperience.HPSFReporting.SaveSessionInfo(DataRow
    dr, Boolean bOnlyDetected, HPSASession SFSession) Source: HP.SupportAssistant.Common
    Name:
    HPSF.exe Version: 06.00.01.01 Path: C:\Program Files (x86)\Hewlett-Packard\HP Support
    Framework\HPSF.exe Format: en-US RAM: 4863 Ram Utilization: 20 TargetSite: Void SaveSessionInfo(System.Data.DataRow,
    Boolean, HP.SupportAssistant.Common.CustomerExperience.HPSASession)

    Error - 10/25/2012 9:14:42 PM | Computer Name = Patti-PC | Source = HPSF.exe | ID = 2000
    Description = HP Error ID: -2147467262 at HP.SupportAssistant.Common.CustomerExperience.HPSFReporting.SaveSessionInfo(DataRow
    dr, Boolean bOnlyDetected, HPSASession SFSession) Message: Unable to cast object
    of type 'System.DBNull' to type 'System.String'. StackTrace: at HP.SupportAssistant.Common.CustomerExperience.HPSFReporting.SaveSessionInfo(DataRow
    dr, Boolean bOnlyDetected, HPSASession SFSession) Source: HP.SupportAssistant.Common
    Name:
    HPSF.exe Version: 06.00.01.01 Path: C:\Program Files (x86)\Hewlett-Packard\HP Support
    Framework\HPSF.exe Format: en-US RAM: 4863 Ram Utilization: 20 TargetSite: Void SaveSessionInfo(System.Data.DataRow,
    Boolean, HP.SupportAssistant.Common.CustomerExperience.HPSASession)

    Error - 10/25/2012 9:14:43 PM | Computer Name = Patti-PC | Source = HPSF.exe | ID = 2000
    Description = HP Error ID: -2147467262HPSF.exe at HP.SupportAssistant.Common.CustomerExperience.HPSFReporting.SaveSessionInfo(DataRow
    dr, Boolean bOnlyDetected, HPSASession SFSession) Message: Unable to cast object
    of type 'System.DBNull' to type 'System.String'. StackTrace: at HP.SupportAssistant.Common.CustomerExperience.HPSFReporting.SaveSessionInfo(DataRow
    dr, Boolean bOnlyDetected, HPSASession SFSession) Source: HP.SupportAssistant.Common
    Name:
    HPSF.exe Version: 06.00.01.01 Path: C:\Program Files (x86)\Hewlett-Packard\HP Support
    Framework\HPSF.exe Format: en-US RAM: 4863 Ram Utilization: 20 TargetSite: Void SaveSessionInfo(System.Data.DataRow,
    Boolean, HP.SupportAssistant.Common.CustomerExperience.HPSASession)

    Error - 11/1/2012 8:06:52 PM | Computer Name = Patti-PC | Source = HPSF.exe | ID = 2000
    Description = HP Error ID: -2147467262 at HP.SupportAssistant.Common.CustomerExperience.HPSFReporting.SaveSessionInfo(DataRow
    dr, Boolean bOnlyDetected, HPSASession SFSession) Message: Unable to cast object
    of type 'System.DBNull' to type 'System.String'. StackTrace: at HP.SupportAssistant.Common.CustomerExperience.HPSFReporting.SaveSessionInfo(DataRow
    dr, Boolean bOnlyDetected, HPSASession SFSession) Source: HP.SupportAssistant.Common
    Name:
    HPSF.exe Version: 06.00.01.01 Path: C:\Program Files (x86)\Hewlett-Packard\HP Support
    Framework\HPSF.exe Format: en-US RAM: 4863 Ram Utilization: 20 TargetSite: Void SaveSessionInfo(System.Data.DataRow,
    Boolean, HP.SupportAssistant.Common.CustomerExperience.HPSASession)

    Error - 11/1/2012 8:06:52 PM | Computer Name = Patti-PC | Source = HPSF.exe | ID = 2000
    Description = HP Error ID: -2147467262HPSF.exe at HP.SupportAssistant.Common.CustomerExperience.HPSFReporting.SaveSessionInfo(DataRow
    dr, Boolean bOnlyDetected, HPSASession SFSession) Message: Unable to cast object
    of type 'System.DBNull' to type 'System.String'. StackTrace: at HP.SupportAssistant.Common.CustomerExperience.HPSFReporting.SaveSessionInfo(DataRow
    dr, Boolean bOnlyDetected, HPSASession SFSession) Source: HP.SupportAssistant.Common
    Name:
    HPSF.exe Version: 06.00.01.01 Path: C:\Program Files (x86)\Hewlett-Packard\HP Support
    Framework\HPSF.exe Format: en-US RAM: 4863 Ram Utilization: 20 TargetSite: Void SaveSessionInfo(System.Data.DataRow,
    Boolean, HP.SupportAssistant.Common.CustomerExperience.HPSASession)


    < End of report >
     
  18. Broni

    Broni Malware Annihilator Posts: 47,684   +267

    [​IMG] Uninstall McAfee Security Scan, typical foistware.

    [​IMG] Run OTL
    • Under the Custom Scans/Fixes box at the bottom, paste in the following
    Code:
    :OTL
    FF:64bit: - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF64_11_0_1.dll File not found
    FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
    FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
    O4 - HKLM..\Run: [] File not found
    O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab (Reg Error: Key error.)
    O18:64bit: - Protocol\Handler\livecall - No CLSID value found
    O18:64bit: - Protocol\Handler\ms-help - No CLSID value found
    O18:64bit: - Protocol\Handler\ms-itss - No CLSID value found
    O18:64bit: - Protocol\Handler\msnim - No CLSID value found
    O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
    O18:64bit: - Protocol\Handler\wlpg - No CLSID value found
    O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
    O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
    
    
    :Services
    
    :Reg
    
    :Files
    C:\FRST
    
    :Commands
    [purity]
    [emptytemp]
    [emptyjava]
    [emptyflash]
    [Reboot]
    
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • You will get a log that shows the results of the fix. Please post it.

    NOTE. If for any reason OTL stalls (most likely at "killing processes..." step) run the fix from safe mode.
    Last scans....

    [​IMG] Download Security Check from here or here and save it to your Desktop.
    • Double-click SecurityCheck.exe
    • Follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
    NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
    NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.


    [​IMG] Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
    • Make sure the following options are checked:
      • Internet Services
      • Windows Firewall
      • System Restore
      • Security Center
      • Windows Update
      • Windows Defender
      • Other Services
    • Press "Scan".
    • It will create a log (FSS.txt) in the same directory the tool is run.
    • Please copy and paste the log to your reply.

    [​IMG] Download Temp File Cleaner (TFC)
    Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
    • Double click on TFC.exe to run the program.
    • Click on Start button to begin cleaning process.
    • TFC will close all running programs, and it may ask you to restart computer.

    [​IMG] Please run a free online scan with the ESET Online Scanner

    • Disable your antivirus program
    • Tick the box next to YES, I accept the Terms of Use
    • Click Start
    • Accept any security warnings from your browser.
    • Check Scan archives
    • Click Start
    • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
    • When the scan completes, click on List of found threats
    • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    • NOTE. If Eset won't find any threats, it won't produce any log.
     
  19. Kitcat

    Kitcat TS Rookie Topic Starter

    All processes killed
    ========== OTL ==========
    64bit-Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@adobe.com/FlashPlayer\ deleted successfully.
    64bit-Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@microsoft.com/GENUINE\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@microsoft.com/GENUINE\ deleted successfully.
    Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\ deleted successfully.
    Starting removal of ActiveX control {E2883E8F-472F-4FB0-9522-AC9BF37916A7}
    C:\Windows\Downloaded Program Files\gp.inf not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
    64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\livecall\ deleted successfully.
    File Protocol\Handler\livecall - No CLSID value found not found.
    64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\ms-help\ deleted successfully.
    File Protocol\Handler\ms-help - No CLSID value found not found.
    64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\ms-itss\ deleted successfully.
    File Protocol\Handler\ms-itss - No CLSID value found not found.
    64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\msnim\ deleted successfully.
    File Protocol\Handler\msnim - No CLSID value found not found.
    64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\wlmailhtml\ deleted successfully.
    File Protocol\Handler\wlmailhtml - No CLSID value found not found.
    64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\wlpg\ deleted successfully.
    File Protocol\Handler\wlpg - No CLSID value found not found.
    64bit-Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\\WebCheck deleted successfully.
    64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E6FB5E20-DE35-11CF-9C87-00AA005127ED}\ not found.
    Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\\WebCheck deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E6FB5E20-DE35-11CF-9C87-00AA005127ED}\ not found.
    ========== SERVICES/DRIVERS ==========
    ========== REGISTRY ==========
    ========== FILES ==========
    File\Folder C:\FRST not found.
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 67 bytes
    ->Flash cache emptied: 41620 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Patti
    ->Temp folder emptied: 2303753 bytes
    ->Temporary Internet Files folder emptied: 668728070 bytes
    ->Java cache emptied: 10641060 bytes
    ->Flash cache emptied: 2917928 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32 (64bit) .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 11873 bytes
    %systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 36305138 bytes
    RecycleBin emptied: 94114 bytes

    Total Files Cleaned = 688.00 mb


    [EMPTYJAVA]

    User: All Users

    User: Default

    User: Default User

    User: Patti
    ->Java cache emptied: 0 bytes

    User: Public

    Total Java Files Cleaned = 0.00 mb


    [EMPTYFLASH]

    User: All Users

    User: Default
    ->Flash cache emptied: 0 bytes

    User: Default User
    ->Flash cache emptied: 0 bytes

    User: Patti
    ->Flash cache emptied: 0 bytes

    User: Public

    Total Flash Files Cleaned = 0.00 mb


    OTL by OldTimer - Version 3.2.69.0 log created on 07302013_235543
    Files\Folders moved on Reboot...
    C:\Users\Patti\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
    C:\Users\Patti\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\AntiPhishing\7A7E08C8-3FF5-45F2-873D-A84D669DC82F.dat moved successfully.
    C:\Users\Patti\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\NDXGW2DP\help-please[2].htm moved successfully.
    C:\Users\Patti\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\KQV5O0IE\50kb-20111128[5].htm moved successfully.
    C:\Users\Patti\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\KQV5O0IE\50kb-20111128[6].htm moved successfully.
    C:\Users\Patti\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\F2DCTTWY\50kb-20111128[4].htm moved successfully.
    File move failed. C:\Users\Patti\AppData\Local\Microsoft\Windows\Temporary Internet Files\counters.dat scheduled to be moved on reboot.
    File move failed. C:\Windows\SysNative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\counters.dat scheduled to be moved on reboot.
    PendingFileRenameOperations files...
    Registry entries deleted on Reboot...





    Results of screen317's Security Check version 0.99.71
    Windows 7 Service Pack 1 x64 (UAC is enabled)
    Internet Explorer 10
    ``````````````Antivirus/Firewall Check:``````````````
    Windows Firewall Enabled!
    Norton Internet Security
    WMI entry may not exist for antivirus; attempting automatic update.
    `````````Anti-malware/Other Utilities Check:`````````
    Malwarebytes Anti-Malware version 1.75.0.1300
    Java(TM) 6 Update 30
    Java version out of Date!
    Adobe Flash Player 11.0.1.152 Flash Player out of Date!
    Adobe Reader 10.1.7 Adobe Reader out of Date!
    ````````Process Check: objlist.exe by Laurent````````
    Norton ccSvcHst.exe
    Malwarebytes Anti-Malware mbamservice.exe
    Malwarebytes Anti-Malware mbamgui.exe
    Malwarebytes' Anti-Malware mbamscheduler.exe
    `````````````````System Health check`````````````````
    Total Fragmentation on Drive C: 0%
    ````````````````````End of Log``````````````````````





    Farbar Service Scanner Version: 26-07-2013
    Ran by Patti (administrator) on 31-07-2013 at 00:05:39
    Running from "C:\Users\Patti\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\NWI8JTPB"
    Microsoft Windows 7 Home Premium Service Pack 1 (X64)
    Boot Mode: Normal
    ****************************************************************
    Internet Services:
    ============
    Connection Status:
    ==============
    Localhost is accessible.
    LAN connected.
    Google IP is accessible.
    Attempt to access Google.com returned error: Google.com is offline
    Yahoo.com is accessible.

    Windows Firewall:
    =============
    Firewall Disabled Policy:
    ==================

    System Restore:
    ============
    System Restore Disabled Policy:
    ========================

    Action Center:
    ============

    Windows Update:
    ============
    Windows Autoupdate Disabled Policy:
    ============================

    Windows Defender:
    ==============
    Other Services:
    ==============

    File Check:
    ========
    C:\Windows\System32\nsisvc.dll => MD5 is legit
    C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
    C:\Windows\System32\dhcpcore.dll => MD5 is legit
    C:\Windows\System32\drivers\afd.sys => MD5 is legit
    C:\Windows\System32\drivers\tdx.sys => MD5 is legit
    C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
    C:\Windows\System32\dnsrslvr.dll => MD5 is legit
    C:\Windows\System32\mpssvc.dll => MD5 is legit
    C:\Windows\System32\bfe.dll => MD5 is legit
    C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
    C:\Windows\System32\SDRSVC.dll => MD5 is legit
    C:\Windows\System32\vssvc.exe => MD5 is legit
    C:\Windows\System32\wscsvc.dll => MD5 is legit
    C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
    C:\Windows\System32\wuaueng.dll => MD5 is legit
    C:\Windows\System32\qmgr.dll => MD5 is legit
    C:\Windows\System32\es.dll => MD5 is legit
    C:\Windows\System32\cryptsvc.dll => MD5 is legit
    C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
    C:\Windows\System32\ipnathlp.dll => MD5 is legit
    C:\Windows\System32\iphlpsvc.dll => MD5 is legit
    C:\Windows\System32\svchost.exe => MD5 is legit
    C:\Windows\System32\rpcss.dll => MD5 is legit

    **** End of log ****







    Getting user folders.

    Stopping running processes.

    Emptying Temp folders.


    User: All Users

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Patti
    ->Temp folder emptied: 627954 bytes
    ->Temporary Internet Files folder emptied: 7503204 bytes
    ->Java cache emptied: 0 bytes
    ->Flash cache emptied: 456 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32 (64bit) .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 3033 bytes
    %systemroot%\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 39536 bytes
    %systemroot%\system32\config\systemprofile\AppData\LocalLow\Sun\Java\Deployment folder emptied: 753 bytes
    %systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 128 bytes

    Emptying RecycleBin. Do not interrupt.

    RecycleBin emptied: 0 bytes
    Process complete!

    Total Files Cleaned = 8.00 mb
     
  20. Kitcat

    Kitcat TS Rookie Topic Starter

    The eset scanner wont run...I've tried it twice. When I check the terms of use and click start...it just gives me a blank screen
     
  21. Kitcat

    Kitcat TS Rookie Topic Starter

    I just tried it again and I got

    The website cannot display the page
    HTTP 500


    Most likely causes:

    • The website is under maintenance.
    • The website has a programming error.
     
  22. Broni

    Broni Malware Annihilator Posts: 47,684   +267

    Try different browser.
     
  23. Kitcat

    Kitcat TS Rookie Topic Starter

    Was able to run it again this morning... results were "no threats found"
     
  24. Broni

    Broni Malware Annihilator Posts: 47,684   +267

    [​IMG] Update Adobe Flash Player: http://get.adobe.com/flashplayer/
    Make sure you UN-check Yes, install McAfee Security Scan Plus

    NOTE 1: Beginning with Adobe Flash Version 11.3, the universal installer includes the 32-bit and 64-bit versions of the Flash Player.
    NOTE 2: While installing make sure you UN-check any extra garbage which wants to install alongside.

    [​IMG] Update Adobe Reader

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions (if present).
    Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

    Alternatively, you can uninstall Adobe Reader (33.5 MB) and install one of two free alternatives:

    - Foxit PDF Reader(3.5MB) from HERE.
    It's a much smaller file to download and uses a lot less resources than Adobe Reader.
    Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or any other garbage.

    - PDF-XChange Viewer: http://www.tracker-software.com/product/pdf-xchange-viewer

    [​IMG] 1. Update your Java version here: http://www.java.com/en/download/installed.jsp

    Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

    Note 2: If you're running 64-bit system make sure you install BOTH, 32-bit and 64-bit Java.

    Note 3: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

    2. Now, we need to remove old Java version and its remnants...

    Download JavaRa to your desktop and unzip it.
    • Run JavaRa.exe (Vista and 7 users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
    • Accept any prompts.
    • Do NOT post JavaRa log.

    ================================

    Your computer is clean [​IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
    :Commands
    [purity]
    [emptytemp]
    [EMPTYFLASH]
    [emptyjava]
    [CLEARALLRESTOREPOINTS]
    [Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure Windows Updates are current.

    4. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Check if your browser plugins are up to date.
    Firefox - https://www.mozilla.org/en-US/plugincheck/
    other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

    6. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    7. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    8. Run Temporary File Cleaner (TFC) weekly.

    9. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    10. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    11. (Windows XP only) Run defrag at your convenience.

    12. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    13. Read:
    How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
    Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/

    14. Please, let me know, how your computer is doing.
     
  25. Broni

    Broni Malware Annihilator Posts: 47,684   +267

    The issue seems to be resolved.
     


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