Solved Help please!!!

Kitcat · Jul 30, 2013

I am at a loss right now, I noticed earlier that when I go to Google and search something for example "dog treats" I click a link and it takes me to some other type of page...like a shop at home type of thing...or to travel websites...I immediately close the page because I know that something is wrong with my browser and the page I have been taken to is just trying to get my cc info or something.
I ran the Microsoft safety scan and it came back with 6 infected files. One of them was a virus but I can't remember the name. the others were successfully removed according to the scan but this one, said partially removed.
In reading through other posts I saw how to 'reset' my internet options?? I did this, but still no luck.
I know not to enter any information into the redirected sites, but my Mother who is not familiar with this type of stuff will do it I'm sure, so I want to get it taken care of.

Please Help!

Broni · Jul 30, 2013

Welcome aboard

Please, complete all steps listed here: https://www.techspot.com/community/...lware-removal-preliminary-instructions.58138/
Make sure, you PASTE all logs. If some log exceeds 50,000 characters post limit, split it between couple of replies.
Attached logs won't be reviewed.

Please, observe following rules:

Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
If you're stuck, or you're not sure about certain step, always ask before doing anything else.
Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
Never run more than one scan at a time.
Keep updating me regarding your computer behavior, good, or bad.
The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

Kitcat · Jul 30, 2013

Alright hopefully I have everything here...

Malwarebytes Anti-Malware (Trial) 1.75.0.1300
www.malwarebytes.org
Database version: v2013.07.30.10
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16635
Patti :: PATTI-PC [administrator]
Protection: Enabled
7/30/2013 8:48:39 PM
mbam-log-2013-07-30 (20-48-39).txt
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 221013
Time elapsed: 4 minute(s), 49 second(s)
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 0
(No malicious items detected)
Registry Values Detected: 0
(No malicious items detected)
Registry Data Items Detected: 0
(No malicious items detected)
Folders Detected: 0
(No malicious items detected)
Files Detected: 5
C:\Users\Patti\AppData\Roaming\Buma\qyeh.exe (Spyware.Password) -> Quarantined and deleted successfully.
C:\Users\Patti\AppData\Local\Temp\1SKKKKKKK.exe (Rootkit.0Access.ED) -> Quarantined and deleted successfully.
C:\Users\Patti\AppData\Local\Temp\2SKKKKKKK.exe (Spyware.Password) -> Quarantined and deleted successfully.
C:\Users\Patti\AppData\Local\Temp\hojilcnm.exe (Spyware.Password) -> Quarantined and deleted successfully.
C:\Users\Patti\Local Settings\Temporary Internet Files\Content.IE5\LUXAR7S4\7zip_installer_d162802.exe (PUP.Optional.InstallIQ) -> Quarantined and deleted successfully.
(end)

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16635 BrowserJavaVersion: 1.6.0_30
Run by Patti at 20:59:34 on 2013-07-30
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.4863.3257 [GMT -4:00]
.
AV: Norton Internet Security *Disabled/Outdated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton Internet Security *Disabled/Outdated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\nvvsvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\TWC\DigiDo\AffinegyService.exe
C:\Program Files\LSI SoftModem\agr64svc.exe
C:\Windows\SysWOW64\svchost.exe -k hpdevmgmt
c:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files (x86)\Norton Internet Security\Engine\18.7.2.3\ccSvcHst.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Norton Internet Security\Engine\18.7.2.3\ccSvcHst.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\System32\WUDFHost.exe
C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe
C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Windows\System32\rundll32.exe
C:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exe
C:\Program Files (x86)\hp\Digital Imaging\bin\hpqtra08.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Program Files (x86)\McAfee Security Scan\2.1.121\SSScheduler.exe
C:\Program Files (x86)\Hewlett-Packard\HP Remote Solution\HP_Remote_Solution.exe
C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files (x86)\hp\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\SelectRebates\SelectRebates.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\TWC\DigiDo\DigiDo.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_235_ActiveX.exe
C:\Windows\system32\sppsvc.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uSearch Bar = Preserve
mWinlogon: Userinit = userinit.exe,
BHO: &Yahoo! Toolbar Helper: {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\yt.dll
BHO: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\hp\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
BHO: Qwiklinx: {3E7C8B5A-96AB-438F-BF9B-782400655440} - C:\Users\Patti\AppData\Roaming\Qwiklinx\Qwiklinx.dll
BHO: Symantec NCO BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\18.7.2.3\coieplg.dll
BHO: Symantec Intrusion Prevention: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\18.7.2.3\ips\ipsbho.dll
BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Cartwheel: {B50DF051-E1D4-439C-B94E-F4DE82B56542} - C:\Users\Patti\AppData\Roaming\Cartwheel\Cartwheel.dll
BHO: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0566.0\msneshellx.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: ShopAtHomeIEHelper Class: {E8DAAA30-6CAA-4b58-9603-8E54238219E2} - C:\Program Files (x86)\SelectRebates\Toolbar\ShopAtHomeToolbar.dll
BHO: SingleInstance Class: {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
BHO: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\hp\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\18.7.2.3\coieplg.dll
TB: ShopAtHome.com Toolbar: {98279C38-DE4B-4BCF-93C9-8EC26069D6F4} - C:\Program Files (x86)\SelectRebates\Toolbar\ShopAtHomeToolbar.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: Microsoft Live Search Toolbar: {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0566.0\msneshellx.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\18.7.2.3\coieplg.dll
TB: ShopAtHome.com Toolbar: {98279C38-DE4B-4bcf-93C9-8EC26069D6F4} - C:\Program Files (x86)\SelectRebates\Toolbar\ShopAtHomeToolbar.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\yt.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\hp\Digital Imaging\Smart Web Printing\hpswp_bho.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\hp\Digital Imaging\Smart Web Printing\hpswp_bho.dll
uRun: [HPADVISOR] C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe view=DOCKVIEW
uRun: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
uRun: [Messenger (Yahoo!)] "C:\PROGRA~2\Yahoo!\Messenger\YahooMessenger.exe" -quiet
uRun: [{5B9C77A9-5A08-4401-8293-9E4DEE6F42A0}] rundll32 "C:\Users\Patti\AppData\Local\Google\{5B9C77A9-5A08-4401-8293-9E4DEE6F42A0}\idphejonak.dll",DllRegisterServer
mRun: [hpsysdrv] c:\program files (x86)\hewlett-packard\HP odometer\hpsysdrv.exe
mRun: [HP Remote Solution] C:\Program Files (x86)\Hewlett-Packard\HP Remote Solution\HP_Remote_Solution.exe
mRun: [NortonOnlineBackupReminder] "C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe" UNATTENDED
mRun: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
mRun: [SelectRebates] C:\Program Files (x86)\SelectRebates\SelectRebates.exe
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [DigiDo] "C:\Program Files (x86)\TWC\DigiDo\DigiDo.exe" startup
dRunOnce: [SPReview] "C:\Windows\System32\SPReview\SPReview.exe" /sp:1 /errorfwlink:"http://go.microsoft.com/fwlink/?LinkID=122915" /build:7601
StartupFolder: C:\Users\Patti\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\ONENOT~1.LNK - C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\HPDIGI~1.LNK - C:\Program Files (x86)\hp\Digital Imaging\bin\hpqtra08.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MCAFEE~1.LNK - C:\Program Files (x86)\McAfee Security Scan\2.1.121\SSScheduler.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\hp\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {9C23D886-43CB-43DE-B2DB-112A68D7E10A} - hxxp://lads.myspace.com/upload/MySpaceUploader2.cab
DPF: {CAFEEFAC-0016-0000-0030-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{F1FC3218-D0D2-413E-9B78-9742F6B14F96} : DHCPNameServer = 192.168.1.1
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\System32\NvCpl.dll,NvStartup
x64-Run: [SmartMenu] C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe /background
x64-Run: [PC-Doctor for Windows localizer] C:\Program Files\PC-Doctor for Windows\localizer.exe
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\NISx64\1207020.003\symds64.sys [2012-6-11 450680]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\NISx64\1207020.003\symefa64.sys [2012-6-11 912504]
R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\BASHDefs\20110723.001\BHDrvx64.sys [2011-7-22 1151096]
R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\IPSDefs\20110729.030\IDSviA64.sys [2011-7-29 488056]
R1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\NISx64\1207020.003\ironx64.sys [2012-6-11 171128]
R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\System32\drivers\NISx64\1207020.003\symnets.sys [2012-6-11 386168]
R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-7-30 418376]
R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2013-7-30 701512]
R2 NIS;Norton Internet Security;C:\Program Files (x86)\Norton Internet Security\Engine\18.7.2.3\ccsvchst.exe [2012-6-11 130008]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2011-7-31 136824]
R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2013-7-30 25928]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 HP Support Assistant Service;HP Support Assistant Service;"C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe" --> C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe [?]
S3 BVRPMPR5a64;BVRPMPR5a64 NDIS Protocol Driver;C:\Windows\System32\drivers\BVRPMPR5a64.SYS [2013-1-3 35840]
S3 McComponentHostService;McAfee Security Scan Component Host Service;C:\Program Files (x86)\McAfee Security Scan\2.1.121\McCHSvc.exe [2010-9-3 227232]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2011-5-19 59392]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-6-2 1255736]
.
=============== Created Last 30 ================
.
2013-07-31 00:47:36 -------- d-----w- C:\Users\Patti\AppData\Roaming\Malwarebytes
2013-07-31 00:47:29 -------- d-----w- C:\ProgramData\Malwarebytes
2013-07-31 00:47:28 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys
2013-07-31 00:47:28 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2013-07-31 00:46:55 -------- d-----w- C:\Users\Patti\AppData\Local\Programs
2013-07-31 00:08:34 -------- d-----w- C:\Users\Patti\AppData\Roaming\Qwiklinx
2013-07-31 00:08:34 -------- d-----w- C:\Program Files (x86)\Qwiklinx
2013-07-31 00:08:17 -------- d-----w- C:\Users\Patti\AppData\Roaming\Cartwheel
2013-07-31 00:06:53 -------- d-----w- C:\Program Files (x86)\Yahoo Browser Settings
2013-07-30 13:59:26 9460976 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{BE2455DE-3307-4B9E-AEAB-00011A3C5176}\mpengine.dll
2013-07-29 23:13:34 -------- d-----w- C:\Users\Patti\AppData\Local\{64BC6F35-FB3A-4BDD-BB82-F0EE2FA2D427}
2013-07-29 23:11:02 41472 ----a-w- C:\ProgramData\Microsoft\Windows\DRM\4B8A.tmp
2013-07-29 23:11:02 41472 ----a-w- C:\ProgramData\Microsoft\Windows\DRM\4B89.tmp
2013-07-29 23:11:01 -------- d-----w- C:\Users\Patti\AppData\Roaming\Ugyv
2013-07-29 23:11:01 -------- d-----w- C:\Users\Patti\AppData\Roaming\Ibsior
2013-07-29 23:11:01 -------- d-----w- C:\Users\Patti\AppData\Roaming\Buma
2013-07-19 07:00:46 -------- d-----w- C:\Windows\System32\MRT
2013-07-12 01:19:11 -------- d-----w- C:\Users\Patti\AppData\Local\{8D599427-6387-4AD8-881F-FCF5DA780DB8}
2013-07-10 23:23:29 1643520 ----a-w- C:\Windows\System32\DWrite.dll
2013-07-10 23:09:27 -------- d-----w- C:\Users\Patti\AppData\Local\{16B55F54-5B77-4BD4-89B1-4F34910FBD0D}
.
==================== Find3M ====================
.
2013-06-11 23:43:37 1767936 ----a-w- C:\Windows\SysWow64\wininet.dll
2013-06-11 23:43:00 2877440 ----a-w- C:\Windows\SysWow64\jscript9.dll
2013-06-11 23:42:58 61440 ----a-w- C:\Windows\SysWow64\iesetup.dll
2013-06-11 23:42:58 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll
2013-06-11 23:26:20 2241024 ----a-w- C:\Windows\System32\wininet.dll
2013-06-11 23:25:16 3958784 ----a-w- C:\Windows\System32\jscript9.dll
2013-06-11 23:25:13 67072 ----a-w- C:\Windows\System32\iesetup.dll
2013-06-11 23:25:13 136704 ----a-w- C:\Windows\System32\iesysprep.dll
2013-06-11 22:51:45 71680 ----a-w- C:\Windows\SysWow64\RegisterIEPKEYs.exe
2013-06-11 22:50:58 89600 ----a-w- C:\Windows\System32\RegisterIEPKEYs.exe
2013-06-07 03:22:18 2706432 ----a-w- C:\Windows\System32\mshtml.tlb
2013-06-07 02:37:52 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2013-06-05 03:34:27 3153920 ----a-w- C:\Windows\System32\win32k.sys
2013-06-04 06:00:13 624128 ----a-w- C:\Windows\System32\qedit.dll
2013-06-04 04:53:07 509440 ----a-w- C:\Windows\SysWow64\qedit.dll
2013-05-13 05:51:01 184320 ----a-w- C:\Windows\System32\cryptsvc.dll
2013-05-13 05:51:00 1464320 ----a-w- C:\Windows\System32\crypt32.dll
2013-05-13 05:51:00 139776 ----a-w- C:\Windows\System32\cryptnet.dll
2013-05-13 05:50:40 52224 ----a-w- C:\Windows\System32\certenc.dll
2013-05-13 04:45:55 140288 ----a-w- C:\Windows\SysWow64\cryptsvc.dll
2013-05-13 04:45:55 1160192 ----a-w- C:\Windows\SysWow64\crypt32.dll
2013-05-13 04:45:55 103936 ----a-w- C:\Windows\SysWow64\cryptnet.dll
2013-05-13 03:43:55 1192448 ----a-w- C:\Windows\System32\certutil.exe
2013-05-13 03:08:10 903168 ----a-w- C:\Windows\SysWow64\certutil.exe
2013-05-13 03:08:06 43008 ----a-w- C:\Windows\SysWow64\certenc.dll
2013-05-10 05:49:27 30720 ----a-w- C:\Windows\System32\cryptdlg.dll
2013-05-10 03:20:54 24576 ----a-w- C:\Windows\SysWow64\cryptdlg.dll
2013-05-08 06:39:01 1910632 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2013-05-06 06:03:49 1887744 ----a-w- C:\Windows\System32\WMVDECOD.DLL
2013-05-06 04:56:35 1620480 ----a-w- C:\Windows\SysWow64\WMVDECOD.DLL
2013-05-02 06:06:08 278800 ------w- C:\Windows\System32\MpSigStub.exe
.
============= FINISH: 21:00:51.99 ===============

Broni · Jul 30, 2013

I still need Attach.txt log from DDS.

Kitcat · Jul 30, 2013

Oh I copy and pasted it in with that...you need it in a different format?

Broni · Jul 30, 2013

DDS produces two logs:
DDS.txt and
Attach.txt
You posted only first one.

Kitcat · Jul 30, 2013

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 5/31/2010 1:29:11 PM
System Uptime: 7/30/2013 8:55:35 PM (1 hours ago)
.
Motherboard: PEGATRON CORPORATION | | VIOLET6
Processor: AMD Athlon(tm) II X2 215 Processor | CPU 1 | 2700/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 585 GiB total, 529.364 GiB free.
E: is CDROM ()
F: is Removable
G: is Removable
H: is Removable
I: is Removable
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP373: 6/28/2013 11:19:14 AM - Windows Update
RP374: 7/2/2013 2:20:43 PM - Windows Update
RP375: 7/9/2013 12:38:02 PM - Windows Update
RP376: 7/11/2013 3:00:27 AM - Windows Update
RP377: 7/16/2013 10:46:07 AM - Windows Update
RP378: 7/19/2013 3:00:21 AM - Windows Update
RP379: 7/23/2013 4:53:16 AM - Windows Update
RP380: 7/26/2013 9:07:16 AM - Windows Update
RP381: 7/30/2013 9:58:44 AM - Windows Update
RP382: 7/30/2013 5:50:38 PM - Removed Google Earth Plug-in.
.
==== Installed Programs ======================
.
Update for Microsoft Office 2007 (KB2508958)
64 Bit HP CIO Components Installer
7-zip v9.20
Acrobat.com
Activation Assistant for the 2007 Microsoft Office suites
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin 64-bit
Adobe Reader X (10.1.7)
Amazon Kindle
BufferChm
Cartwheel Shopping
Compatibility Pack for the 2007 Office system
Copy
Coupon Printer for Windows
D3DX10
Destinations
DeviceDiscovery
DigiDo
DirectX for Managed Code Update (Summer 2004)
DJ_AIO_06_F2400_SW_Min
DVD Menu Pack for HP MediaSmart Video
F2400
Google Toolbar for Internet Explorer
Google Update Helper
GPBaseService2
Hardware Diagnostic Tools
HP Advisor
HP Customer Experience Enhancements
HP Customer Participation Program 14.0
HP Deskjet F2400 All-in-One Driver Software 14.0 Rel. 6
HP Games
HP Imaging Device Functions 14.0
HP MediaSmart Demo
HP MediaSmart DVD
HP MediaSmart SmartMenu
HP MediaSmart/TouchSmart Netflix
HP Odometer
HP Photo Creations
HP Remote Solution
HP Setup
HP Smart Web Printing 4.60
HP Solution Center 14.0
HP Support Information
HP Update
HPPhotoGadget
HPProductAssistant
HPSSupply
Hulu Desktop
Java Auto Updater
Java(TM) 6 Update 30
Junk Mail filter update
LightScribe System Software
LSI PCI-SV92EX Soft Modem
Malwarebytes Anti-Malware version 1.75.0.1300
MarketResearch
McAfee Security Scan Plus
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Live Search Toolbar
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office Office 64-bit Components 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Shared 64-bit MUI (English) 2007
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Works
Movie Theme Pack for HP MediaSmart Video
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Norton Internet Security
Norton Online Backup
NVIDIA Drivers
PlayReady PC Runtime amd64
Qwiklinx
Realtek High Definition Audio Driver
Recovery Manager
Scan
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687309) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687499) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition
Shop for HP Supplies
ShopAtHome.com Toolbar
SmartWebPrinting
SolutionCenter
Status
Toolbox
TrayApp
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
WebReg
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Language Selector
Windows Live Mail
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live Sync
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Yahoo! BrowserPlus 2.9.8
Yahoo! Detect
Yahoo! Messenger
Yahoo! Toolbar
.
==== Event Viewer Messages From Past Week ========
.
7/30/2013 8:58:55 PM, Error: Service Control Manager [7000] - The HP Support Assistant Service service failed to start due to the following error: The system cannot find the file specified.
7/30/2013 8:14:47 PM, Error: Schannel [36888] - The following fatal alert was generated: 10. The internal error state is 10.
7/29/2013 6:53:06 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.
7/26/2013 5:37:22 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the NIS service.
.
==== End Of File ===========================

Broni · Jul 30, 2013

Good.

You're infected with ZeroAccess rootkit.
Let's see if we can get rid of it.

Download RogueKiller for 32bit or Roguekiller for 64bit to your Desktop.

Close all the running programs
Windows Vista/7 users: right click on RogueKiller.exe, click Run as Administrator
Otherwise just double-click on RogueKiller.exe
Pre-scan will start. Let it finish.
Click on SCAN button.
Wait until the Status box shows Scan Finished
Click on Delete.
Wait until the Status box shows Deleting Finished.
Click on Report and copy/paste the content of the Notepad into your next reply.
RKreport.txt could also be found on your desktop.
If more than one log is produced post all logs.
If RogueKiller has been blocked, do not hesitate to try a few times more. If really won't run, rename it to winlogon.exe (or winlogon.com) and try again

Create new restore point before proceeding with the next step....
How to:
- Windows 8: http://www.vikitech.com/11302/system-restore-windows-8
- Windows 7: http://www.howtogeek.com/howto/3195/create-a-system-restore-point-in-windows-7/
- Vista: http://www.howtogeek.com/howto/wind...tore-point-for-windows-vistas-system-restore/
- XP: http://support.microsoft.com/kb/948247

Download Malwarebytes Anti-Rootkit (MBAR) from HERE

Unzip downloaded file.
Open the folder where the contents were unzipped and run mbar.exe
Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
Click on the Cleanup button to remove any threats and reboot if prompted to do so.
Wait while the system shuts down and the cleanup process is performed.
Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt

Kitcat · Jul 30, 2013

Here is what I got.... The rogue killer worked fine, but when I did the Malwarebytes again it just did the same scan as before but came back clean. It didn't say 'Anti-Rootkit' and it only gave me one report and did not require a restart.

RogueKiller V8.6.4 [Jul 29 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.adlice.com/forum/
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://tigzyrk.blogspot.com/
Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : Patti [Admin rights]
Mode : Remove -- Date : 07/30/2013 21:27:51
| ARK || FAK || MBR |
¤¤¤ Bad processes : 2 ¤¤¤
[DLL] rundll32.exe -- C:\Users\Patti\AppData\Local\Google\{5B9C77A9-5A08-4401-8293-9E4DEE6F42A0}\idphejonak.dll [-] -> rundll32.exe KILLED [TermProc]
[DLL] rundll32.exe -- C:\Users\Patti\AppData\Local\Google\{5B9C77A9-5A08-4401-8293-9E4DEE6F42A0}\idphejonak.dll [-] -> rundll32.exe KILLED [TermProc]
¤¤¤ Registry Entries : 4 ¤¤¤
[RUN][SUSP PATH] HKCU\[...]\Run : {5B9C77A9-5A08-4401-8293-9E4DEE6F42A0} (rundll32 "C:\Users\Patti\AppData\Local\Google\{5B9C77A9-5A08-4401-8293-9E4DEE6F42A0}\idphejonak.dll",DllRegisterServer [x][-][x]) -> DELETED
[RUN][SUSP PATH] HKUS\S-1-5-21-3408033003-3089645585-3292187575-1000\[...]\Run : {5B9C77A9-5A08-4401-8293-9E4DEE6F42A0} (rundll32 "C:\Users\Patti\AppData\Local\Google\{5B9C77A9-5A08-4401-8293-9E4DEE6F42A0}\idphejonak.dll",DllRegisterServer [x][-][x]) -> [0x2] The system cannot find the file specified.
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)
¤¤¤ Scheduled tasks : 0 ¤¤¤
¤¤¤ Startup Entries : 0 ¤¤¤
¤¤¤ Web browsers : 0 ¤¤¤
¤¤¤ Particular Files / Folders: ¤¤¤
¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤
¤¤¤ External Hives: ¤¤¤
¤¤¤ Infection : ¤¤¤
¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts

¤¤¤ MBR Check: ¤¤¤
+++++ PhysicalDrive0: WDC WD64 00AAKS-65A7B SCSI Disk Device +++++
--- User ---
[MBR] f652a6d8be7164258836402e7a3a5840
[BSP] 0dc4464f5becce706157c8d396beab3d : Windows Vista/7/8 MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 100 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 206848 | Size: 599270 Mo
2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 1227511808 | Size: 11108 Mo
User = LL1 ... OK!
Error reading LL2 MBR!
Finished : << RKreport[0]_D_07302013_212751.txt >>
RKreport[0]_S_07302013_212726.txt

Malwarebytes Anti-Malware (Trial) 1.75.0.1300
www.malwarebytes.org
Database version: v2013.07.30.10
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16635
Patti :: PATTI-PC [administrator]
Protection: Enabled
7/30/2013 9:35:41 PM
mbam-log-2013-07-30 (21-35-41).txt
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 221014
Time elapsed: 4 minute(s), 30 second(s)
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 0
(No malicious items detected)
Registry Values Detected: 0
(No malicious items detected)
Registry Data Items Detected: 0
(No malicious items detected)
Folders Detected: 0
(No malicious items detected)
Files Detected: 0
(No malicious items detected)
(end)

Broni · Jul 30, 2013

Good.

Create new restore point before proceeding with the next step....
How to:
- Windows 8: http://www.vikitech.com/11302/system-restore-windows-8
- Windows 7: http://www.howtogeek.com/howto/3195/create-a-system-restore-point-in-windows-7/
- Vista: http://www.howtogeek.com/howto/wind...tore-point-for-windows-vistas-system-restore/
- XP: http://support.microsoft.com/kb/948247

Please download ComboFix from Here, Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**

Never rename Combofix unless instructed.
Close any open browsers.
Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
Close any open browsers.
WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
If the connection is not there use restore point you created prior to running Combofix.
Double click on combofix.exe & follow the prompts.

NOTE1. If Combofix asks you to install Recovery Console, please allow it.
NOTE 2. If Combofix asks you to update the program, always do so.

When finished, it will produce a report for you.
Please post the "C:\ComboFix.txt"

**Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
**Note 2 for AVG and CA Internet Security (Total Defense Internet Security) users: ComboFix will not run until AVG/CA Internet Security is uninstalled as a protective measure against the anti-virus. This is because AVG/CA Internet Security "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG/CA Internet Security cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG/CA Internet Security first.
Use AppRemover to uninstall it: https://www.techspot.com/downloads/5514-appremover.html
We can reinstall it when we're done with CF.
**Note 3: If you receive an error "Illegal operation attempted on a registery key that has been marked for deletion", restart computer to fix the issue.
**Note 4: Some infections may take some significant time to be cured. As long as your computer clock is running Combofix is still working. Be patient.

Make sure, you re-enable your security programs, when you're done with Combofix.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

NOTE.
If, for some reason, Combofix refuses to run, try the following...

Delete Combofix file, download fresh one, but rename combofix.exe to your_name.exe BEFORE saving it to your desktop.
Do NOT run it yet.
Download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

Restart computer in safe mode

Double-click on the Rkill desktop icon to run the tool.
If using Vista or Windows 7 right-click on it and choose Run As Administrator.
A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
If not, delete the file, then download and use the one provided in Link 2.
Do not reboot until instructed.
If the tool does not run from any of the links provided, please let me know.

When the scan is done Notepad will open with rKill.txt log.
NOTE. rKill.txt log will also be present on your desktop.

Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

IF you had to run rKill post BOTH logs, rKill.txt and Combofix.txt.

Kitcat · Jul 30, 2013

I think we're good!!! The combofix did give a report but the PC restarted before I could save it.. I tried searching for it, but couldn't find it.

Broni · Jul 30, 2013

You must re-run Combofix. I need to see its log.
Before re-run check here: C:\ComboFix.txt

...and one more time...

The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.

Kitcat · Jul 30, 2013

ComboFix 13-07-30.05 - Patti 07/30/2013 21:54:29.1.2 - x64
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.4863.3215 [GMT -4:00]
Running from: c:\users\Patti\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\4WB5KWZ1\ComboFix.exe
AV: Norton Internet Security *Disabled/Outdated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
SP: Norton Internet Security *Disabled/Outdated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\program files (x86)\SelectRebates
c:\program files (x86)\SelectRebates\FFToolbar\chrome.manifest
c:\program files (x86)\SelectRebates\FFToolbar\chrome\sahtoolbar.jar
c:\program files (x86)\SelectRebates\FFToolbar\defaults\preferences\sahtoolbar.js
c:\program files (x86)\SelectRebates\FFToolbar\install.rdf
c:\program files (x86)\SelectRebates\SahImages\alert.png
c:\program files (x86)\SelectRebates\SahImages\bg-gradient.gif
c:\program files (x86)\SelectRebates\SahImages\button-close.gif
c:\program files (x86)\SelectRebates\SahImages\check.png
c:\program files (x86)\SelectRebates\SahImages\close.png
c:\program files (x86)\SelectRebates\SahImages\sah-logopop.gif
c:\program files (x86)\SelectRebates\SelectAlerts.dat
c:\program files (x86)\SelectRebates\SelectRebates.exe
c:\program files (x86)\SelectRebates\SelectRebates.ini
c:\program files (x86)\SelectRebates\SelectRebatesA.dat
c:\program files (x86)\SelectRebates\SelectRebatesApi.exe
c:\program files (x86)\SelectRebates\SelectRebatesB.dat
c:\program files (x86)\SelectRebates\SelectRebatesBT.dat
c:\program files (x86)\SelectRebates\SelectRebatesDownload.exe
c:\program files (x86)\SelectRebates\SelectRebatesH.dat
c:\program files (x86)\SelectRebates\SelectRebatesUninstall.exe
c:\program files (x86)\SelectRebates\SRebates.dll
c:\program files (x86)\SelectRebates\SRFF3.dll
c:\program files (x86)\SelectRebates\Toolbar\AddtoList.bmp
c:\program files (x86)\SelectRebates\Toolbar\basis.xml
c:\program files (x86)\SelectRebates\Toolbar\Basis.xml.dym
c:\program files (x86)\SelectRebates\Toolbar\Blank.bmp
c:\program files (x86)\SelectRebates\Toolbar\CashBack.bmp
c:\program files (x86)\SelectRebates\Toolbar\Coupons.bmp
c:\program files (x86)\SelectRebates\Toolbar\GroceryCoupon.bmp
c:\program files (x86)\SelectRebates\Toolbar\i_magnifying.bmp
c:\program files (x86)\SelectRebates\Toolbar\icons.bmp
c:\program files (x86)\SelectRebates\Toolbar\logo.bmp
c:\program files (x86)\SelectRebates\Toolbar\logo_24.bmp
c:\program files (x86)\SelectRebates\Toolbar\logo_HotSpots.bmp
c:\program files (x86)\SelectRebates\Toolbar\ReviewSite.bmp
c:\program files (x86)\SelectRebates\Toolbar\RightControls.dym
c:\program files (x86)\SelectRebates\Toolbar\sahtb-alert.bmp
c:\program files (x86)\SelectRebates\Toolbar\sahtb-go.bmp
c:\program files (x86)\SelectRebates\Toolbar\sahtb-grocerycoupons.bmp
c:\program files (x86)\SelectRebates\Toolbar\sahtb-icons.bmp
c:\program files (x86)\SelectRebates\Toolbar\sahtb-restaurant.bmp
c:\program files (x86)\SelectRebates\Toolbar\sahtb-wishlist.bmp
c:\program files (x86)\SelectRebates\Toolbar\Scissors.bmp
c:\program files (x86)\SelectRebates\Toolbar\ShopAtHomeToolbar.dll
c:\programdata\Microsoft\Windows\DRM\4B89.tmp
c:\programdata\Microsoft\Windows\DRM\4B8A.tmp
c:\users\Patti\AppData\Local\Temp\1.tmp\F_IN_BOX.dll
c:\users\Patti\AppData\Roaming\Ugyv
c:\users\Patti\AppData\Roaming\Ugyv\arum.ybw
.
.
((((((((((((((((((((((((( Files Created from 2013-06-28 to 2013-07-31 )))))))))))))))))))))))))))))))
.
.
2013-07-31 02:08 . 2013-07-31 02:08 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-07-31 00:47 . 2013-07-31 00:47 -------- d-----w- c:\users\Patti\AppData\Roaming\Malwarebytes
2013-07-31 00:47 . 2013-07-31 00:47 -------- d-----w- c:\programdata\Malwarebytes
2013-07-31 00:47 . 2013-07-31 01:33 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware
2013-07-31 00:47 . 2013-04-04 18:50 25928 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-07-31 00:46 . 2013-07-31 00:46 -------- d-----w- c:\users\Patti\AppData\Local\Programs
2013-07-31 00:08 . 2013-07-31 00:08 -------- d-----w- c:\users\Patti\AppData\Roaming\Qwiklinx
2013-07-31 00:08 . 2013-07-31 00:08 -------- d-----w- c:\program files (x86)\Qwiklinx
2013-07-31 00:08 . 2013-07-31 00:08 -------- d-----w- c:\users\Patti\AppData\Roaming\Cartwheel
2013-07-31 00:08 . 2013-07-31 00:08 -------- d-----w- c:\program files (x86)\7-zip
2013-07-31 00:07 . 2013-07-31 00:07 -------- d-----w- c:\programdata\Yahoo! Companion
2013-07-31 00:07 . 2013-07-31 00:07 -------- d-----w- c:\users\Patti\AppData\Roaming\Yahoo!
2013-07-31 00:06 . 2013-07-31 00:06 -------- d-----w- c:\program files (x86)\Yahoo Browser Settings
2013-07-30 13:59 . 2013-07-02 08:34 9460976 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{BE2455DE-3307-4B9E-AEAB-00011A3C5176}\mpengine.dll
2013-07-29 23:11 . 2013-07-31 00:54 -------- d-----w- c:\users\Patti\AppData\Roaming\Buma
2013-07-29 23:11 . 2013-07-29 23:11 -------- d-----w- c:\users\Patti\AppData\Roaming\Ibsior
2013-07-19 07:00 . 2013-07-19 07:02 -------- d-----w- c:\windows\system32\MRT
2013-07-10 23:23 . 2013-04-09 23:34 1247744 ----a-w- c:\windows\SysWow64\DWrite.dll
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-06-24 04:57 . 2010-06-17 22:18 78277128 ----a-w- c:\windows\system32\MRT.exe
2013-05-17 00:55 . 2010-06-24 16:33 22240 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\ppcrlconfig600.dll
2013-05-13 05:51 . 2013-06-12 14:27 184320 ----a-w- c:\windows\system32\cryptsvc.dll
2013-05-13 05:51 . 2013-06-12 14:27 1464320 ----a-w- c:\windows\system32\crypt32.dll
2013-05-13 05:51 . 2013-06-12 14:27 139776 ----a-w- c:\windows\system32\cryptnet.dll
2013-05-13 05:50 . 2013-06-12 14:27 52224 ----a-w- c:\windows\system32\certenc.dll
2013-05-13 04:45 . 2013-06-12 14:27 1160192 ----a-w- c:\windows\SysWow64\crypt32.dll
2013-05-13 04:45 . 2013-06-12 14:27 103936 ----a-w- c:\windows\SysWow64\cryptnet.dll
2013-05-13 04:45 . 2013-06-12 14:27 140288 ----a-w- c:\windows\SysWow64\cryptsvc.dll
2013-05-13 03:43 . 2013-06-12 14:27 1192448 ----a-w- c:\windows\system32\certutil.exe
2013-05-13 03:08 . 2013-06-12 14:27 903168 ----a-w- c:\windows\SysWow64\certutil.exe
2013-05-13 03:08 . 2013-06-12 14:27 43008 ----a-w- c:\windows\SysWow64\certenc.dll
2013-05-10 05:49 . 2013-06-12 14:27 30720 ----a-w- c:\windows\system32\cryptdlg.dll
2013-05-10 03:20 . 2013-06-12 14:27 24576 ----a-w- c:\windows\SysWow64\cryptdlg.dll
2013-05-08 06:39 . 2013-06-12 14:27 1910632 ----a-w- c:\windows\system32\drivers\tcpip.sys
2013-05-02 06:06 . 2010-07-31 13:08 278800 ------w- c:\windows\system32\MpSigStub.exe
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\~\Browser Helper Objects\{3E7C8B5A-96AB-438F-BF9B-782400655440}]
2013-05-10 19:14 1977256 ----a-w- c:\users\Patti\AppData\Roaming\Qwiklinx\Qwiklinx.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\~\Browser Helper Objects\{B50DF051-E1D4-439C-B94E-F4DE82B56542}]
2013-05-10 19:14 232384 ----a-w- c:\users\Patti\AppData\Roaming\Cartwheel\Cartwheel.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"HPADVISOR"="c:\program files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe" [2009-09-29 1685048]
"swg"="c:\program files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2011-11-18 39408]
"Messenger (Yahoo!)"="c:\progra~2\Yahoo!\Messenger\YahooMessenger.exe" [2012-05-25 6595928]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"hpsysdrv"="c:\program files (x86)\hewlett-packard\HP odometer\hpsysdrv.exe" [2008-11-20 62768]
"HP Remote Solution"="c:\program files (x86)\Hewlett-Packard\HP Remote Solution\HP_Remote_Solution.exe" [2009-08-25 656896]
"NortonOnlineBackupReminder"="c:\program files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe" [2009-06-29 600936]
"HP Software Update"="c:\program files (x86)\HP\HP Software Update\HPWuSchd2.exe" [2009-11-18 54576]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-04-04 958576]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2011-06-09 254696]
"DigiDo"="c:\program files (x86)\TWC\DigiDo\DigiDo.exe" [2010-07-28 6870376]
.
c:\users\Patti\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files (x86)\Microsoft Office\Office12\ONENOTEM.EXE /tsr [2009-2-26 97680]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - c:\program files (x86)\hp\Digital Imaging\bin\hpqtra08.exe [2009-11-18 275072]
McAfee Security Scan Plus.lnk - c:\program files (x86)\McAfee Security Scan\2.1.121\SSScheduler.exe [2010-9-3 255536]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]
"LoadAppInit_DLLs"=1 (0x1)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R2 gupdate;Google Update Service (gupdate);c:\program files (x86)\Google\Update\GoogleUpdate.exe;c:\program files (x86)\Google\Update\GoogleUpdate.exe [x]
R2 HP Support Assistant Service;HP Support Assistant Service;c:\program files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe;c:\program files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe [x]
R3 BVRPMPR5a64;BVRPMPR5a64 NDIS Protocol Driver;c:\windows\system32\drivers\BVRPMPR5a64.SYS;c:\windows\SYSNATIVE\drivers\BVRPMPR5a64.SYS [x]
R3 gupdatem;Google Update Service (gupdatem);c:\program files (x86)\Google\Update\GoogleUpdate.exe;c:\program files (x86)\Google\Update\GoogleUpdate.exe [x]
R3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files (x86)\McAfee Security Scan\2.1.121\McCHSvc.exe;c:\program files (x86)\McAfee Security Scan\2.1.121\McCHSvc.exe [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NISx64\1207020.003\SYMDS64.SYS;c:\windows\SYSNATIVE\drivers\NISx64\1207020.003\SYMDS64.SYS [x]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NISx64\1207020.003\SYMEFA64.SYS;c:\windows\SYSNATIVE\drivers\NISx64\1207020.003\SYMEFA64.SYS [x]
S1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\BASHDefs\20110723.001\BHDrvx64.sys;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\BASHDefs\20110723.001\BHDrvx64.sys [x]
S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\IPSDefs\20110729.030\IDSvia64.sys;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\IPSDefs\20110729.030\IDSvia64.sys [x]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NISx64\1207020.003\Ironx64.SYS;c:\windows\SYSNATIVE\drivers\NISx64\1207020.003\Ironx64.SYS [x]
S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\System32\Drivers\NISx64\1207020.003\SYMNETS.SYS;c:\windows\SYSNATIVE\Drivers\NISx64\1207020.003\SYMNETS.SYS [x]
S2 MBAMScheduler;MBAMScheduler;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [x]
S2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [x]
S2 NIS;Norton Internet Security;c:\program files (x86)\Norton Internet Security\Engine\18.7.2.3\ccSvcHst.exe;c:\program files (x86)\Norton Internet Security\Engine\18.7.2.3\ccSvcHst.exe [x]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [x]
S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys;c:\windows\SYSNATIVE\drivers\mbam.sys [x]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - WS2IFSL
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\svchost]
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
.
Contents of the 'Scheduled Tasks' folder
.
2013-07-31 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-07-11 13:33]
.
2013-07-31 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-09-19 19:24]
.
2013-07-31 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-09-19 19:24]
.
2013-07-22 c:\windows\Tasks\HPCeeScheduleForPatti.job
- c:\program files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2010-09-14 03:15]
.
2013-06-30 c:\windows\Tasks\PCDRScheduledMaintenance.job
- c:\program files\PC-Doctor for Windows\pcdrcui.exe [2009-09-18 07:11]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2009-07-18 16334368]
"SmartMenu"="c:\program files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe" [2009-09-15 610360]
"PC-Doctor for Windows localizer"="c:\program files\PC-Doctor for Windows\localizer.exe" [2009-09-17 95728]
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
uLocal Page = c:\windows\system32\blank.htm
mLocal Page = c:\windows\SysWOW64\blank.htm
TCP: DhcpNameServer = 192.168.1.1
.
- - - - ORPHANS REMOVED - - - -
.
BHO-{E8DAAA30-6CAA-4b58-9603-8E54238219E2} - c:\program files (x86)\SelectRebates\Toolbar\ShopAtHomeToolbar.dll
Toolbar-{98279C38-DE4B-4bcf-93C9-8EC26069D6F4} - c:\program files (x86)\SelectRebates\Toolbar\ShopAtHomeToolbar.dll
Wow6432Node-HKLM-Run-<NO NAME> - (no file)
Wow6432Node-HKLM-Run-SelectRebates - c:\program files (x86)\SelectRebates\SelectRebates.exe
Wow6432Node-HKU-Default-RunOnce-SPReview - c:\windows\System32\SPReview\SPReview.exe
HKLM_Wow6432Node-ActiveSetup-{2D46B6DC-2207-486B-B523-A557E6D54B47} - start
AddRemove-SelectRebatesUninstall - c:\program files (x86)\SelectRebates\SelectRebatesUninstall.exe
.
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\NIS]
"ImagePath"="\"c:\program files (x86)\Norton Internet Security\Engine\18.7.2.3\ccSvcHst.exe\" /s \"NIS\" /m \"c:\program files (x86)\Norton Internet Security\Engine\18.7.2.3\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-3408033003-3089645585-3292187575-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.eml\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="WindowsLiveMail.Email.1"
.
[HKEY_USERS\S-1-5-21-3408033003-3089645585-3292187575-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.vcf\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="WindowsLiveMail.VCard.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_2_202_235_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_2_202_235_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_2_202_235.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_2_202_235.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_2_202_235.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_2_202_235.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
"MSCurrentCountry"=dword:000000b5
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\program files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
c:\program files (x86)\TWC\DigiDo\AffinegyService.exe
c:\program files (x86)\Common Files\LightScribe\LSSrvc.exe
c:\program files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
c:\program files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe
.
**************************************************************************
.
Completion time: 2013-07-30 22:24:13 - machine was rebooted
ComboFix-quarantined-files.txt 2013-07-31 02:24
.
Pre-Run: 568,030,285,824 bytes free
Post-Run: 569,901,588,480 bytes free
.
- - End Of File - - D74EFDD30D42B02F689C5B887F55761C
C15853BB48A982B92DAF3F409761403C

Broni · Jul 30, 2013

Looks good.

Any current issues?

Please download AdwCleaner by Xplode onto your desktop.

Close all open programs and internet browsers.
Double click on adwcleaner.exe to run the tool.
Click on Delete.
Confirm each time with Ok.
Your computer will be rebooted automatically. A text file will open after the restart.
Please post the contents of that logfile with your next reply.
You can find the logfile at C:\AdwCleaner[S1].txt as well.

Please download Junkware Removal Tool to your desktop.

Shut down your protection software now to avoid potential conflicts.
Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
The tool will open and start scanning your system.
Please be patient as this can take a while to complete depending on your system's specifications.
On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
Post the contents of JRT.txt into your next message.

Download OTL to your Desktop.
Alternate download: http://www.itxassociates.com/OT-Tools/OTL.exe

Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
Click the Scan All Users checkbox.
Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
When the scan completes, it will open two notepad windows: OTL.txt and Extras.txt. These are saved in the same location as OTL.
Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them back here.

Kitcat · Jul 30, 2013

No issues so far!
Here are the adware cleaner and junk removal....I am running the OTL but did full scan by accident so it will probably take awhile.

# AdwCleaner v2.306 - Logfile created 07/30/2013 at 23:09:45
# Updated 19/07/2013 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
# User : Patti - PATTI-PC
# Boot Mode : Normal
# Running from : C:\Users\Patti\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\KQV5O0IE\adwcleaner.exe
# Option [Delete]

***** [Services] *****

***** [Files / Folders] *****
File Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\eBay.lnk
File Deleted : C:\Users\Public\Desktop\eBay.lnk
Folder Deleted : C:\Program Files (x86)\Qwiklinx
Folder Deleted : C:\Users\Patti\AppData\Roaming\Qwiklinx
***** [Registry] *****
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{98279C38-DE4B-4BCF-93C9-8EC26069D6F4}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{E8DAAA30-6CAA-4B58-9603-8E54238219E2}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{98279C38-DE4B-4BCF-93C9-8EC26069D6F4}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{E8DAAA30-6CAA-4B58-9603-8E54238219E2}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKCU\Software\Qwiklinx
Key Deleted : HKCU\Software\YahooPartnerToolbar
Key Deleted : HKLM\Software\InstallIQ
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{98279C38-DE4B-4BCF-93C9-8EC26069D6F4}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{E8DAAA30-6CAA-4B58-9603-8E54238219E2}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{E2C1A522-B8E1-45D1-B316-F5625004A28C}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{E8DAAA30-6CAA-4B58-9603-8E54238219E2}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{2E497885-E60B-420A-832D-0148B392E058}_is1
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E2C1A522-B8E1-45D1-B316-F5625004A28C}
Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{98279C38-DE4B-4BCF-93C9-8EC26069D6F4}]
Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{EF99BD32-C1FB-11D2-892F-0090271D4F88}]
***** [Internet Browsers] *****
-\\ Internet Explorer v10.0.9200.16635
[OK] Registry is clean.
*************************
AdwCleaner[S1].txt - [3300 octets] - [30/07/2013 23:09:45]
########## EOF - C:\AdwCleaner[S1].txt - [3360 octets] ##########

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 5.2.9 (07.30.2013:1)
OS: Windows 7 Home Premium x64
Ran by Patti on Tue 07/30/2013 at 23:15:35.10
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

~~~ Services

~~~ Registry Values

~~~ Registry Keys
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\yt.ytnavassistplugin
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\yt.ytnavassistplugin.1
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{7808284F-F08E-47E2-92D4-99EDEF7672AA}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3E7C8B5A-96AB-438F-BF9B-782400655440}

~~~ Files
Successfully deleted: [File] "C:\Windows\couponprinter.ocx"

~~~ Folders
Successfully deleted: [Folder] "C:\Program Files (x86)\coupons"
Successfully deleted: [Empty Folder] C:\Users\Patti\appdata\local\{092193E9-8047-42ED-856D-B96B7581E9EC}
Successfully deleted: [Empty Folder] C:\Users\Patti\appdata\local\{0A057D17-A34A-4C0F-B371-80C98B0E85C2}
Successfully deleted: [Empty Folder] C:\Users\Patti\appdata\local\{0B95755B-6256-4F4C-9984-8C1650136AC0}
Successfully deleted: [Empty Folder] C:\Users\Patti\appdata\local\{16B55F54-5B77-4BD4-89B1-4F34910FBD0D}
Successfully deleted: [Empty Folder] C:\Users\Patti\appdata\local\{2D7699CE-F5BD-4498-A933-597528E8A33D}
Successfully deleted: [Empty Folder] C:\Users\Patti\appdata\local\{39D0B0C0-75E8-4E88-8D09-F5CC6ED93AEF}
Successfully deleted: [Empty Folder] C:\Users\Patti\appdata\local\{5959927C-3380-48C9-8BD0-5B6A23B3A052}
Successfully deleted: [Empty Folder] C:\Users\Patti\appdata\local\{5B9C77A9-5A08-4401-8293-9E4DEE6F42A0}
Successfully deleted: [Empty Folder] C:\Users\Patti\appdata\local\{5DFDFFC6-C967-4B54-9A24-3A6E18BF7FA4}
Successfully deleted: [Empty Folder] C:\Users\Patti\appdata\local\{64BC6F35-FB3A-4BDD-BB82-F0EE2FA2D427}
Successfully deleted: [Empty Folder] C:\Users\Patti\appdata\local\{66877C8F-6113-4ABB-A535-C5B45FF1F61E}
Successfully deleted: [Empty Folder] C:\Users\Patti\appdata\local\{6829AF6A-3696-4337-8F5E-7AE5B3576A4C}
Successfully deleted: [Empty Folder] C:\Users\Patti\appdata\local\{6BF5EAB4-BF00-4F2C-AA1B-1AC7E8C5988E}
Successfully deleted: [Empty Folder] C:\Users\Patti\appdata\local\{6E66DBAC-A568-4D28-B7E7-646483B0EC43}
Successfully deleted: [Empty Folder] C:\Users\Patti\appdata\local\{70E32E00-6D67-4C92-A534-FEA6707EE1BB}
Successfully deleted: [Empty Folder] C:\Users\Patti\appdata\local\{7967B86A-EF24-4EE2-AF60-328603C91554}
Successfully deleted: [Empty Folder] C:\Users\Patti\appdata\local\{8CC9DE49-6594-478F-A0EB-F58D5FF389E9}
Successfully deleted: [Empty Folder] C:\Users\Patti\appdata\local\{8D599427-6387-4AD8-881F-FCF5DA780DB8}
Successfully deleted: [Empty Folder] C:\Users\Patti\appdata\local\{8D9FD704-3214-422F-8ACD-26AF1520CAF4}
Successfully deleted: [Empty Folder] C:\Users\Patti\appdata\local\{951EFB70-8C2A-47D3-A60A-7D1FE4792443}
Successfully deleted: [Empty Folder] C:\Users\Patti\appdata\local\{99DCFB1B-0607-4093-B96E-321911AD0F23}
Successfully deleted: [Empty Folder] C:\Users\Patti\appdata\local\{9EC370B4-DEDD-4B7E-B6FE-22854A66A535}
Successfully deleted: [Empty Folder] C:\Users\Patti\appdata\local\{A32C2BC7-5C56-4F0A-B958-F6320946A267}
Successfully deleted: [Empty Folder] C:\Users\Patti\appdata\local\{B151A0BA-7C54-4326-B69C-F02F4D202A62}
Successfully deleted: [Empty Folder] C:\Users\Patti\appdata\local\{BCCAB21D-1FF2-4CBE-8E85-F3A9413757D3}
Successfully deleted: [Empty Folder] C:\Users\Patti\appdata\local\{C0F66212-D4A1-4E77-920B-2AEE0675A1E8}
Successfully deleted: [Empty Folder] C:\Users\Patti\appdata\local\{C1A628B4-B916-41F7-8B8F-82CE6FC20FAE}
Successfully deleted: [Empty Folder] C:\Users\Patti\appdata\local\{CF7861B3-7751-4C5D-BC78-FE54EFBAC59E}
Successfully deleted: [Empty Folder] C:\Users\Patti\appdata\local\{D1B2B06E-EFD5-4008-81AA-F94FEAA483F2}
Successfully deleted: [Empty Folder] C:\Users\Patti\appdata\local\{D32E9D8B-C427-4828-A014-01962EB4635D}
Successfully deleted: [Empty Folder] C:\Users\Patti\appdata\local\{D6E4EF40-2C06-47A2-948D-3A1E4445F306}
Successfully deleted: [Empty Folder] C:\Users\Patti\appdata\local\{DC19480A-CA6A-4C3B-85E6-F74ADB9B4A2F}
Successfully deleted: [Empty Folder] C:\Users\Patti\appdata\local\{EA8E0740-AC92-43E7-8090-A4B801B28F71}
Successfully deleted: [Empty Folder] C:\Users\Patti\appdata\local\{EE95409E-19FB-4513-8289-964036A34779}
Successfully deleted: [Empty Folder] C:\Users\Patti\appdata\local\{F25D60EC-16FC-4EFC-AEDA-7B71FC0C6CB1}
Successfully deleted: [Empty Folder] C:\Users\Patti\appdata\local\{F4E3956C-1129-4C50-A7D3-73AB3AFCD4CD}
Successfully deleted: [Empty Folder] C:\Users\Patti\appdata\local\{FEC0AA08-49BC-4ABB-908F-C32B564AA858}

~~~ Event Viewer Logs were cleared

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Tue 07/30/2013 at 23:23:35.67
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Kitcat · Jul 30, 2013

OTL logfile created on: 7/30/2013 11:40:08 PM - Run 2
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Patti\Downloads
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.10.9200.16635)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

4.75 Gb Total Physical Memory | 3.08 Gb Available Physical Memory | 64.86% Memory free
9.50 Gb Paging File | 7.62 Gb Available in Paging File | 80.21% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 585.22 Gb Total Space | 530.77 Gb Free Space | 90.70% Space Free | Partition Type: NTFS

Computer Name: PATTI-PC | User Name: Patti | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2013/07/30 23:40:04 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Patti\Downloads\OTL (1).exe
PRC - [2013/06/22 19:28:35 | 000,308,816 | ---- | M] (Google Inc.) -- C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe
PRC - [2013/05/10 03:57:22 | 000,065,640 | ---- | M] (Adobe Systems Incorporated) -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
PRC - [2013/04/04 14:50:32 | 000,701,512 | ---- | M] (Malwarebytes Corporation) -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
PRC - [2013/04/04 14:50:32 | 000,532,040 | ---- | M] (Malwarebytes Corporation) -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
PRC - [2013/04/04 14:50:32 | 000,418,376 | ---- | M] (Malwarebytes Corporation) -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
PRC - [2011/04/16 20:45:11 | 000,130,008 | R--- | M] (Symantec Corporation) -- C:\Program Files (x86)\Norton Internet Security\Engine\18.7.2.3\ccsvchst.exe
PRC - [2010/09/03 02:45:02 | 000,255,536 | ---- | M] (McAfee, Inc.) -- C:\Program Files (x86)\McAfee Security Scan\2.1.121\SSScheduler.exe
PRC - [2010/07/28 18:08:50 | 006,870,376 | ---- | M] (Affinegy, Inc.) -- C:\Program Files (x86)\TWC\DigiDo\DigiDo.exe
PRC - [2010/07/28 18:08:50 | 000,564,072 | ---- | M] (Affinegy, Inc.) -- C:\Program Files (x86)\TWC\DigiDo\AffinegyService.exe
PRC - [2009/08/24 22:11:15 | 000,656,896 | ---- | M] (Hewlett-Packard) -- C:\Program Files (x86)\Hewlett-Packard\HP Remote Solution\HP_Remote_Solution.exe
PRC - [2008/11/20 14:47:28 | 000,062,768 | ---- | M] (Hewlett-Packard) -- C:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exe
PRC - [2008/11/09 16:48:14 | 000,602,392 | ---- | M] (Yahoo! Inc.) -- C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe

========== Modules (No Company Name) ==========

MOD - [2013/07/11 03:38:36 | 001,051,136 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Management\a7a3ebc76a454af37918211506e81e31\System.Management.ni.dll
MOD - [2013/07/11 03:32:36 | 000,368,128 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\PresentationFramewo#\a2920ed81e097f8551231a9350697bbd\PresentationFramework.Aero.ni.dll
MOD - [2013/07/11 03:32:22 | 000,771,584 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Runtime.Remo#\89fe719039385377f6b5ad8d0070aa6b\System.Runtime.Remoting.ni.dll
MOD - [2013/07/11 03:32:20 | 006,611,456 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Data\f95e6b6a92e3e28a3b553fe2998dd308\System.Data.ni.dll
MOD - [2013/07/11 03:32:12 | 014,340,096 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\PresentationFramewo#\fc4a8709f71eba20cc71c7905bba3dee\PresentationFramework.ni.dll
MOD - [2013/07/11 03:31:59 | 012,436,480 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\178644ab40108f3becd8b91049a254c3\System.Windows.Forms.ni.dll
MOD - [2013/07/11 03:31:53 | 001,593,344 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\bfa7a95284aec941f4b03bae0debe07c\System.Drawing.ni.dll
MOD - [2013/07/11 03:31:52 | 000,185,344 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\UIAutomationTypes\033da6b735d41afaa20309b5e87e2ae0\UIAutomationTypes.ni.dll
MOD - [2013/07/11 03:31:51 | 012,238,336 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\PresentationCore\ef17be93e209cc95b9768c7822530432\PresentationCore.ni.dll
MOD - [2013/07/11 03:31:41 | 003,348,480 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\WindowsBase\c25666b99761bc42322bae2e59968df8\WindowsBase.ni.dll
MOD - [2013/07/11 03:31:36 | 005,464,064 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Xml\32066405eb9ab14056b2af3115d2a6de\System.Xml.ni.dll
MOD - [2013/07/11 03:31:32 | 007,989,760 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System\187c13e8967097d2ed1e5f123e7d890a\System.ni.dll
MOD - [2013/07/11 03:31:32 | 000,978,432 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Configuration\9e24b9ffd816c0c90efc4d3fc9fd745f\System.Configuration.ni.dll
MOD - [2013/07/11 03:31:22 | 011,499,520 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\9a6c1b7af18b4d5a91dc7f8d6617522f\mscorlib.ni.dll
MOD - [2012/05/25 04:25:00 | 000,921,600 | ---- | M] () -- C:\Program Files (x86)\Yahoo!\Messenger\yui.dll
MOD - [2010/11/04 21:58:05 | 002,927,616 | ---- | M] () -- C:\Windows\assembly\GAC_32\System.Data\2.0.0.0__b77a5c561934e089\System.Data.dll
MOD - [2010/07/28 18:08:52 | 000,021,864 | ---- | M] () -- C:\Program Files (x86)\TWC\DigiDo\AffinegyServicePS.dll
MOD - [2010/07/28 17:50:54 | 000,813,568 | ---- | M] () -- C:\Program Files (x86)\TWC\DigiDo\gateways\MotorolaSBG900LOC.dll
MOD - [2009/09/29 19:25:46 | 000,061,440 | ---- | M] () -- C:\Program Files (x86)\Hewlett-Packard\HP Advisor\Pillars\PCAlerts\PCAlertsPillar.dll
MOD - [2009/09/29 19:25:44 | 000,131,072 | ---- | M] () -- C:\Program Files (x86)\Hewlett-Packard\HP Advisor\Pillars\ECenter\ECLibrary.dll
MOD - [2009/09/29 19:25:38 | 000,040,960 | ---- | M] () -- C:\Program Files (x86)\Hewlett-Packard\HP Advisor\MessagingServer.dll
MOD - [2009/09/29 19:25:38 | 000,036,864 | ---- | M] () -- C:\Program Files (x86)\Hewlett-Packard\HP Advisor\MessagingClients.dll
MOD - [2009/09/29 19:25:38 | 000,007,680 | ---- | M] () -- C:\Program Files (x86)\Hewlett-Packard\HP Advisor\RemotingClient.dll
MOD - [2009/09/29 19:25:36 | 000,005,632 | ---- | M] () -- C:\Program Files (x86)\Hewlett-Packard\HP Advisor\MessagingInterface.dll
MOD - [2009/09/29 19:25:28 | 000,018,944 | ---- | M] () -- C:\Program Files (x86)\Hewlett-Packard\HP Advisor\MessagingMessages.dll
MOD - [2009/09/29 19:25:18 | 000,028,672 | ---- | M] () -- C:\Program Files (x86)\Hewlett-Packard\HP Advisor\Microsoft.Practices.EnterpriseLibrary.ExceptionHandling.Logging.dll

========== Services (SafeList) ==========

SRV:64bit: - [2013/05/27 01:50:47 | 001,011,712 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV:64bit: - [2009/03/27 14:10:16 | 000,016,896 | ---- | M] (LSI Corporation) [Auto | Running] -- C:\Program Files\LSI SoftModem\agr64svc.exe -- (AgereModemAudio)
SRV - [2013/05/10 03:57:22 | 000,065,640 | ---- | M] (Adobe Systems Incorporated) [Auto | Running] -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe -- (AdobeARMservice)
SRV - [2013/04/04 14:50:32 | 000,701,512 | ---- | M] (Malwarebytes Corporation) [Auto | Running] -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe -- (MBAMService)
SRV - [2013/04/04 14:50:32 | 000,418,376 | ---- | M] (Malwarebytes Corporation) [Auto | Running] -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe -- (MBAMScheduler)
SRV - [2012/07/11 09:33:58 | 000,257,696 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
SRV - [2011/04/16 20:45:11 | 000,130,008 | R--- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files (x86)\Norton Internet Security\Engine\18.7.2.3\ccSvcHst.exe -- (NIS)
SRV - [2010/09/03 02:45:02 | 000,227,232 | ---- | M] (McAfee, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\McAfee Security Scan\2.1.121\McCHSvc.exe -- (McComponentHostService)
SRV - [2010/07/28 18:08:50 | 000,564,072 | ---- | M] (Affinegy, Inc.) [Auto | Running] -- C:\Program Files (x86)\TWC\DigiDo\AffinegyService.exe -- (AffinegyService)
SRV - [2010/03/18 13:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2009/06/10 17:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)
SRV - [2009/06/05 20:07:28 | 000,250,616 | ---- | M] (WildTangent, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\HP Games\HP Game Console\GameConsoleService.exe -- (GameConsoleService)
SRV - [2008/11/09 16:48:14 | 000,602,392 | ---- | M] (Yahoo! Inc.) [Auto | Running] -- C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe -- (YahooAUService)

========== Driver Services (SafeList) ==========

DRV:64bit: - [2013/04/04 14:50:32 | 000,025,928 | ---- | M] (Malwarebytes Corporation) [File_System | On_Demand | Running] -- C:\Windows\SysNative\drivers\mbam.sys -- (MBAMProtector)
DRV:64bit: - [2012/03/01 02:46:16 | 000,023,408 | ---- | M] (Microsoft Corporation) [Recognizer | Boot | Unknown] -- C:\Windows\SysNative\drivers\fs_rec.sys -- (Fs_Rec)
DRV:64bit: - [2011/05/02 18:43:41 | 000,174,200 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SYMEVENT64x86.SYS -- (SymEvent)
DRV:64bit: - [2011/04/20 21:37:49 | 000,386,168 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NISx64\1207020.003\symnets.sys -- (SymNetS)
DRV:64bit: - [2011/03/30 23:00:09 | 000,744,568 | ---- | M] (Symantec Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\NISx64\1207020.003\srtsp64.sys -- (SRTSP)
DRV:64bit: - [2011/03/30 23:00:09 | 000,040,568 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NISx64\1207020.003\srtspx64.sys -- (SRTSPX)
DRV:64bit: - [2011/03/14 22:31:23 | 000,912,504 | ---- | M] (Symantec Corporation) [File_System | Boot | Running] -- C:\Windows\SysNative\drivers\NISx64\1207020.003\symefa64.sys -- (SymEFA)
DRV:64bit: - [2011/03/11 02:41:12 | 000,107,904 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2011/03/11 02:41:12 | 000,027,008 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2011/01/27 02:47:10 | 000,450,680 | ---- | M] (Symantec Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\NISx64\1207020.003\symds64.sys -- (SymDS)
DRV:64bit: - [2011/01/27 01:07:06 | 000,171,128 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NISx64\1207020.003\ironx64.sys -- (SymIRON)
DRV:64bit: - [2010/11/20 09:33:35 | 000,078,720 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2010/11/20 07:07:05 | 000,059,392 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbFlt.sys -- (TsUsbFlt)
DRV:64bit: - [2009/08/19 17:49:22 | 000,035,840 | R--- | M] (Avanquest Software) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\BVRPMPR5a64.SYS -- (BVRPMPR5a64)
DRV:64bit: - [2009/08/13 07:20:46 | 001,209,856 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\agrsm64.sys -- (AgereSoftModem)
DRV:64bit: - [2009/07/30 13:12:56 | 000,339,744 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\nvmf6264.sys -- (NVNET)
DRV:64bit: - [2009/07/13 21:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/13 21:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/13 21:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/06/10 16:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 16:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 16:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 16:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV - [2011/07/27 19:09:03 | 000,481,912 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys -- (eeCtrl)
DRV - [2011/07/27 19:09:03 | 000,136,824 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys -- (EraserUtilRebootDrv)
DRV - [2011/07/22 20:27:21 | 001,151,096 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\BASHDefs\20110723.001\BHDrvx64.sys -- (BHDrvx64)
DRV - [2011/07/07 18:01:40 | 000,488,056 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\IPSDefs\20110729.030\IDSviA64.sys -- (IDSVia64)
DRV - [2011/05/17 22:52:38 | 002,011,768 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\VirusDefs\20110731.003\EX64.SYS -- (NAVEX15)
DRV - [2011/05/17 22:52:38 | 000,117,880 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\VirusDefs\20110731.003\ENG64.SYS -- (NAVENG)
DRV - [2009/07/13 21:19:10 | 000,019,008 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\wimmount.sys -- (WIMMount)

========== Standard Registry (SafeList) ==========

========== Internet Explorer ==========

IE:64bit: - HKLM\..\SearchScopes,DefaultScope =
IE:64bit: - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.com/search?q={sea...putEncoding}&oe={outputEncoding}&sourceid=ie7
IE:64bit: - HKLM\..\SearchScopes\{7808284F-F08E-47E2-92D4-99EDEF7672AA}: "URL" = http://www.ask.com/web?q={searchterms}&l=dis&o=ushpd
IE:64bit: - HKLM\..\SearchScopes\{B60E0077-79C2-4797-A3CB-25B6D2C8F222}: "URL" = http://www.bing.com/search?q={searchTerms}&form=HPDTDF&pc=HPDTDF&src=IE-SearchBox
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\..\SearchScopes,DefaultScope =
IE - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.com/search?q={sea...putEncoding}&oe={outputEncoding}&sourceid=ie7
IE - HKLM\..\SearchScopes\{B60E0077-79C2-4797-A3CB-25B6D2C8F222}: "URL" = http://www.bing.com/search?q={searchTerms}&form=HPDTDF&pc=HPDTDF&src=IE-SearchBox

IE - HKU\.DEFAULT\..\SearchScopes,DefaultScope =
IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-18\..\SearchScopes,DefaultScope =
IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-19\..\SearchScopes,DefaultScope =

IE - HKU\S-1-5-20\..\SearchScopes,DefaultScope =
IE - HKU\S-1-5-20\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-21-3408033003-3089645585-3292187575-1000\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com/
IE - HKU\S-1-5-21-3408033003-3089645585-3292187575-1000\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
IE - HKU\S-1-5-21-3408033003-3089645585-3292187575-1000\..\SearchScopes\{676CB3E5-C5B0-4069-84BE-DD863D637AD0}: "URL" = http://search.yahoo.com/search?p={s...e=W3i_DS,136,0_0,Search,20130731,19890,0,25,0
IE - HKU\S-1-5-21-3408033003-3089645585-3292187575-1000\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.com/search?q={sea...putEncoding}&sourceid=ie7&rlz=1I7ADRA_enUS458
IE - HKU\S-1-5-21-3408033003-3089645585-3292187575-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

========== FireFox ==========

FF:64bit: - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF64_11_0_1.dll File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\5.1.20513.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll ()
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npjp2.dll (Sun Microsystems, Inc.)
FF - HKLM\Software\MozillaPlugins\@messenger.yahoo.com/YahooMessengerStatePlugin;version=1.0.0.6: C:\Program Files (x86)\Yahoo!\Shared\npYState.dll (Yahoo! Inc.)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\5.1.20513.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3502.0922: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3508.1109: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.21.153\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.21.153\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF - HKCU\Software\MozillaPlugins\@hulu.com/Hulu Desktop: C:\Windows\..\Users\Default\AppData\Local\HuluDesktop\instances\0.9.9.1\npHDPlg.dll ()
FF - HKCU\Software\MozillaPlugins\@plugin.couponnetwork.com/Coupon Print Activator;version=4.5: C:\Users\Patti\AppData\Roaming\E-centives\NPcolPM460.dll (Invenda)
FF - HKCU\Software\MozillaPlugins\@yahoo.com/BrowserPlus,version=2.9.8: C:\Users\Patti\AppData\Local\Yahoo!\BrowserPlus\2.9.8\Plugins\npybrowserplus_2.9.8.dll (Yahoo! Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{BBDA0591-3099-440a-AA10-41764D9DB4DB}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\IPSFFPlgn\ [2011/10/14 04:23:55 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\coFFPlgn_2011_7_13_2 [2013/07/30 23:12:14 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\smartwebprinting@hp.com: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3 [2010/08/08 19:30:10 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 7.0\extensions\\Components: C:\Program Files (x86)\Mozilla Firefox\components
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 7.0\extensions\\Plugins: C:\Program Files (x86)\Mozilla Firefox\plugins
FF - HKEY_CURRENT_USER\software\mozilla\Firefox\Extensions\\smartwebprinting@hp.com: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3 [2010/08/08 19:30:10 | 000,000,000 | ---D | M]

[2013/01/15 09:44:16 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files (x86)\Mozilla Firefox\extensions
[2012/01/04 20:22:50 | 000,000,000 | ---D | M] (Java Console) -- C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0030-ABCDEFFEDCBA}

O1 HOSTS File: ([2013/07/30 22:11:02 | 000,000,027 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O2:64bit: - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O2 - BHO: (Symantec NCO BHO) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\18.7.2.3\coieplg.dll (Symantec Corporation)
O2 - BHO: (Symantec Intrusion Prevention) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\18.7.2.3\ips\ipsbho.dll (Symantec Corporation)
O2 - BHO: (Java(tm) Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll (Sun Microsystems, Inc.)
O2 - BHO: (Cartwheel) - {B50DF051-E1D4-439C-B94E-F4DE82B56542} - C:\Users\Patti\AppData\Roaming\Cartwheel\Cartwheel.dll (Cartwheel, Inc.)
O2 - BHO: (Microsoft Live Search Toolbar Helper) - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0566.0\msneshellx.dll (Microsoft Corp.)
O2 - BHO: (SingleInstance Class) - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll (Yahoo! Inc)
O3:64bit: - HKLM\..\Toolbar: (Google Toolbar) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O3 - HKLM\..\Toolbar: (Microsoft Live Search Toolbar) - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0566.0\msneshellx.dll (Microsoft Corp.)
O3 - HKLM\..\Toolbar: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\18.7.2.3\coieplg.dll (Symantec Corporation)
O3:64bit: - HKU\S-1-5-21-3408033003-3089645585-3292187575-1000\..\Toolbar\WebBrowser: (Google Toolbar) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O3 - HKU\S-1-5-21-3408033003-3089645585-3292187575-1000\..\Toolbar\WebBrowser: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\18.7.2.3\coieplg.dll (Symantec Corporation)
O4:64bit: - HKLM..\Run: [NvCplDaemon] C:\Windows\SysNative\NvCpl.dll (NVIDIA Corporation)
O4:64bit: - HKLM..\Run: [PC-Doctor for Windows localizer] C:\Program Files\PC-Doctor for Windows\localizer.exe (PC-Doctor, Inc.)
O4:64bit: - HKLM..\Run: [SmartMenu] C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe ()
O4 - HKLM..\Run: [] File not found
O4 - HKLM..\Run: [DigiDo] C:\Program Files (x86)\TWC\DigiDo\DigiDo.exe (Affinegy, Inc.)
O4 - HKLM..\Run: [HP Remote Solution] C:\Program Files (x86)\Hewlett-Packard\HP Remote Solution\HP_Remote_Solution.exe (Hewlett-Packard)
O4 - HKLM..\Run: [hpsysdrv] c:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exe (Hewlett-Packard)
O4 - HKLM..\Run: [NortonOnlineBackupReminder] C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe (Symantec Corporation)
O4 - HKU\S-1-5-21-3408033003-3089645585-3292187575-1000..\Run: [Messenger (Yahoo!)] C:\Program Files (x86)\Yahoo!\Messenger\YahooMessenger.exe (Yahoo! Inc.)
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O7 - HKU\.DEFAULT\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-18\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-19\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-20\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-21-3408033003-3089645585-3292187575-1000\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-21-3408033003-3089645585-3292187575-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O13 - gopher Prefix: missing
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab (Java Plug-in 1.6.0_30)
O16 - DPF: {9C23D886-43CB-43DE-B2DB-112A68D7E10A} http://lads.myspace.com/upload/MySpaceUploader2.cab (MySpace Uploader Control)
O16 - DPF: {CAFEEFAC-0016-0000-0030-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab (Java Plug-in 1.6.0_30)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab (Java Plug-in 1.6.0_30)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab (Reg Error: Key error.)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{F1FC3218-D0D2-413E-9B78-9742F6B14F96}: DhcpNameServer = 192.168.1.1
O18:64bit: - Protocol\Handler\livecall - No CLSID value found
O18:64bit: - Protocol\Handler\ms-help - No CLSID value found
O18:64bit: - Protocol\Handler\ms-itss - No CLSID value found
O18:64bit: - Protocol\Handler\msnim - No CLSID value found
O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
O18:64bit: - Protocol\Handler\wlpg - No CLSID value found
O20:64bit: - HKLM Winlogon: Shell - (Explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysWOW64\userinit.exe (Microsoft Corporation)
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O32 - HKLM CDRom: AutoRun - 1
O34 - HKLM BootExecute: (autocheck autochk *)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = ComFile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = ComFile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)
O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)

========== Files/Folders - Created Within 30 Days ==========

[2013/07/30 23:15:33 | 000,000,000 | ---D | C] -- C:\Windows\ERUNT
[2013/07/30 22:24:39 | 000,000,000 | ---D | C] -- C:\Windows\temp
[2013/07/30 22:11:07 | 000,000,000 | ---D | C] -- C:\$RECYCLE.BIN
[2013/07/30 21:52:51 | 000,518,144 | ---- | C] (SteelWerX) -- C:\Windows\SWREG.exe
[2013/07/30 21:52:51 | 000,406,528 | ---- | C] (SteelWerX) -- C:\Windows\SWSC.exe
[2013/07/30 21:52:51 | 000,060,416 | ---- | C] (NirSoft) -- C:\Windows\NIRCMD.exe
[2013/07/30 21:52:39 | 000,000,000 | ---D | C] -- C:\Qoobox
[2013/07/30 21:52:24 | 000,000,000 | ---D | C] -- C:\Windows\erdnt
[2013/07/30 21:13:00 | 000,000,000 | ---D | C] -- C:\Users\Patti\Desktop\virus
[2013/07/30 20:47:36 | 000,000,000 | ---D | C] -- C:\Users\Patti\AppData\Roaming\Malwarebytes
[2013/07/30 20:47:29 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes' Anti-Malware
[2013/07/30 20:47:29 | 000,000,000 | ---D | C] -- C:\ProgramData\Malwarebytes
[2013/07/30 20:47:28 | 000,025,928 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\SysNative\drivers\mbam.sys
[2013/07/30 20:47:28 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Malwarebytes' Anti-Malware
[2013/07/30 20:46:55 | 000,000,000 | ---D | C] -- C:\Users\Patti\AppData\Local\Programs
[2013/07/30 20:08:17 | 000,000,000 | ---D | C] -- C:\Users\Patti\AppData\Roaming\Cartwheel
[2013/07/30 20:08:15 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\7-zip
[2013/07/30 20:08:15 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\7-zip
[2013/07/30 20:07:08 | 000,000,000 | ---D | C] -- C:\ProgramData\Yahoo! Companion
[2013/07/30 20:07:08 | 000,000,000 | ---D | C] -- C:\Users\Patti\AppData\Roaming\Yahoo!
[2013/07/30 20:06:53 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Yahoo Browser Settings
[2013/07/29 19:11:01 | 000,000,000 | ---D | C] -- C:\Users\Patti\AppData\Roaming\Ibsior
[2013/07/29 19:11:01 | 000,000,000 | ---D | C] -- C:\Users\Patti\AppData\Roaming\Buma
[2013/07/19 03:00:46 | 000,000,000 | ---D | C] -- C:\Windows\SysNative\MRT
[2013/07/05 13:24:59 | 000,000,000 | ---D | C] -- C:\Users\Patti\Desktop\mom misc

========== Files - Modified Within 30 Days ==========

[2013/07/30 23:19:30 | 000,015,792 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2013/07/30 23:19:30 | 000,015,792 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2013/07/30 23:18:25 | 000,726,444 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
[2013/07/30 23:18:25 | 000,624,162 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
[2013/07/30 23:18:25 | 000,106,538 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
[2013/07/30 23:11:54 | 000,000,892 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2013/07/30 23:11:05 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2013/07/30 23:10:48 | 3824,603,136 | -HS- | M] () -- C:\hiberfil.sys
[2013/07/30 22:55:00 | 000,000,896 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2013/07/30 22:53:01 | 000,000,830 | ---- | M] () -- C:\Windows\tasks\Adobe Flash Player Updater.job
[2013/07/30 22:11:02 | 000,000,027 | ---- | M] () -- C:\Windows\SysNative\drivers\etc\hosts
[2013/07/27 10:02:05 | 000,021,484 | ---- | M] () -- C:\Users\Patti\AppData\Roaming\wklnhst.dat
[2013/07/22 11:09:03 | 000,000,332 | ---- | M] () -- C:\Windows\tasks\HPCeeScheduleForPatti.job
[2013/07/11 03:30:46 | 000,354,728 | ---- | M] () -- C:\Windows\SysNative\FNTCACHE.DAT

========== Files Created - No Company Name ==========

[2013/07/30 21:52:51 | 000,256,000 | ---- | C] () -- C:\Windows\PEV.exe
[2013/07/30 21:52:51 | 000,208,896 | ---- | C] () -- C:\Windows\MBR.exe
[2013/07/30 21:52:51 | 000,098,816 | ---- | C] () -- C:\Windows\sed.exe
[2013/07/30 21:52:51 | 000,080,412 | ---- | C] () -- C:\Windows\grep.exe
[2013/07/30 21:52:51 | 000,068,096 | ---- | C] () -- C:\Windows\zip.exe
[2010/10/04 21:41:16 | 000,021,484 | ---- | C] () -- C:\Users\Patti\AppData\Roaming\wklnhst.dat

========== ZeroAccess Check ==========

[2009/07/14 00:55:00 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
"" = C:\Windows\SysNative\shell32.dll -- [2013/02/27 01:52:56 | 014,172,672 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shell32.dll -- [2013/02/27 00:55:05 | 012,872,704 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\fastprox.dll -- [2009/07/13 21:40:51 | 000,909,312 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = %systemroot%\system32\wbem\fastprox.dll -- [2010/11/20 08:19:02 | 000,606,208 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\wbemess.dll -- [2009/07/13 21:41:56 | 000,505,856 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]

========== LOP Check ==========

[2013/07/30 20:54:31 | 000,000,000 | ---D | M] -- C:\Users\Patti\AppData\Roaming\Buma
[2013/07/30 20:08:18 | 000,000,000 | ---D | M] -- C:\Users\Patti\AppData\Roaming\Cartwheel
[2010/05/31 18:07:48 | 000,000,000 | ---D | M] -- C:\Users\Patti\AppData\Roaming\com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1
[2011/08/14 11:14:10 | 000,000,000 | ---D | M] -- C:\Users\Patti\AppData\Roaming\E-centives
[2013/07/29 19:11:01 | 000,000,000 | ---D | M] -- C:\Users\Patti\AppData\Roaming\Ibsior
[2010/10/04 21:43:02 | 000,000,000 | ---D | M] -- C:\Users\Patti\AppData\Roaming\Template
[2010/06/08 22:02:53 | 000,000,000 | ---D | M] -- C:\Users\Patti\AppData\Roaming\WinBatch
[2011/02/25 18:57:02 | 000,000,000 | ---D | M] -- C:\Users\Patti\AppData\Roaming\Windows Live Writer

========== Purity Check ==========

< End of report >

Kitcat · Jul 30, 2013

OTL Extras logfile created on: 7/30/2013 11:32:12 PM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Patti\Downloads
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.10.9200.16635)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

4.75 Gb Total Physical Memory | 3.30 Gb Available Physical Memory | 69.51% Memory free
9.50 Gb Paging File | 7.78 Gb Available in Paging File | 81.89% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 585.22 Gb Total Space | 530.78 Gb Free Space | 90.70% Space Free | Partition Type: NTFS

Computer Name: PATTI-PC | User Name: Patti | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Include 64bit Scans
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========

========== File Associations ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.html[@ = htmlfile] -- C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation)
.url[@ = InternetShortcut] -- C:\Windows\SysNative\rundll32.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- C:\Windows\SysWow64\control.exe (Microsoft Corporation)
.html [@ = htmlfile] -- C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation)

========== Shell Spawning ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [print] -- rundll32.exe %SystemRoot%\system32\mshtml.dll,PrintHTML "%1" (Microsoft Corporation)
http [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
https [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
InternetShortcut [open] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation)
InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- "C:\Program Files\Internet Explorer\iexplore.exe" (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
http [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
https [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- Reg Error: Value error.

========== Security Center Settings ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1
"FirewallDisableNotify" = 0
"AntiVirusDisableNotify" = 0
"UpdatesDisableNotify" = 0

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"VistaSp1" = 28 4D B2 76 41 04 CA 01 [binary data]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]

========== System Restore Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR" = 0

========== Firewall Settings ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]

========== Vista Active Open Ports Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{06784381-D309-45DD-B98A-73B1E7B78FC0}" = lport=rpc-epmap | protocol=6 | dir=in | svc=rpcss | name=@firewallapi.dll,-28539 |
"{1174155A-6445-4801-A381-AEFCAA18F48B}" = rport=10243 | protocol=6 | dir=out | app=system |
"{23F6D3F9-582E-469B-8556-690AA9C20C3B}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=svchost.exe |
"{281AD60B-FC26-40DC-B6D6-4A01F98DA4EF}" = lport=1900 | protocol=17 | dir=in | name=windows live communications platform (ssdp) |
"{331435AC-1E23-4659-9DDC-DDACD9A10A99}" = lport=445 | protocol=6 | dir=in | app=system |
"{45B15EE6-8DF9-41A8-9DDF-2D12880023A8}" = lport=5355 | protocol=17 | dir=in | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{4877503B-ED3B-4828-8CE6-B3EDC37C9E54}" = lport=138 | protocol=17 | dir=in | app=system |
"{53E1876A-CDE5-4093-BA38-D0DF82A35D15}" = lport=139 | protocol=6 | dir=in | app=system |
"{554D9D61-CBEC-4D78-9DE3-89535C1DC250}" = rport=138 | protocol=17 | dir=out | app=system |
"{567C5FD7-936D-4FC0-8E67-FD81C48CF257}" = lport=rpc | protocol=6 | dir=in | svc=spooler | app=%systemroot%\system32\spoolsv.exe |
"{675A4DBF-3EBA-4364-9663-09458BD128FC}" = lport=2869 | protocol=6 | dir=in | app=system |
"{72B23854-5F5A-415B-9F00-E481FE89D8A0}" = rport=139 | protocol=6 | dir=out | app=system |
"{7880FF4A-2427-42BA-811A-332C41C84F07}" = rport=2177 | protocol=6 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{81F3F7C5-59CA-4BB4-BFC2-FEFA6EAB75A4}" = rport=1900 | protocol=17 | dir=out | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |
"{947C9C62-9764-4F3E-87B3-603D2A43C782}" = lport=2177 | protocol=17 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{9D11DC85-1DBB-40E2-BB60-0F5372F64C75}" = lport=137 | protocol=17 | dir=in | app=system |
"{ABF82E26-00AD-4B05-A70F-B267AA03F1B2}" = lport=2869 | protocol=6 | dir=in | app=system |
"{B77C9F1E-95CA-46A2-AC5D-60381A233E3A}" = rport=445 | protocol=6 | dir=out | app=system |
"{C3AD9653-78DA-43E8-B0AB-DE62F92B03A0}" = lport=2177 | protocol=6 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{C80CA96B-1F99-40F7-927B-FFEF1A97E7BA}" = rport=5355 | protocol=17 | dir=out | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{DB08DC82-EB8B-48FE-84BE-9266BF957DD6}" = lport=2869 | protocol=6 | dir=in | name=windows live communications platform (upnp) |
"{DEBCAF65-6A83-4822-A8C7-E799641C4C71}" = lport=10243 | protocol=6 | dir=in | app=system |
"{E9297DB4-DFD8-42DD-AF09-2F9102DB2928}" = rport=2177 | protocol=17 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{F292FFDB-DC90-4776-9407-70A7241FB55E}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |
"{FD75F2E7-A4E5-4690-A10B-8DB54B012717}" = rport=137 | protocol=17 | dir=out | app=system |

========== Vista Active Application Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{0098066B-F89E-4F48-8F94-A5728E93CF45}" = dir=in | app=c:\program files (x86)\hewlett-packard\touchsmart\media\kernel\clml\clmlsvc.exe |
"{1192AD2C-09E7-4172-A52D-EA1D3EC4F040}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{154ED1F8-A79E-440D-B730-133F9EEE4345}" = dir=in | app=c:\program files (x86)\hewlett-packard\media\dvd\hptouchsmartphoto.exe |
"{18CAE6AB-8C44-44D4-A2CC-FE1867FE82F0}" = protocol=6 | dir=in | app=%programfiles%\windows media player\wmpnetwk.exe |
"{1B64FF9C-4D01-44C2-96F5-CA59FC2CAEDB}" = protocol=17 | dir=out | app=%programfiles(x86)%\windows media player\wmplayer.exe |
"{1DB69067-AB08-41DD-B28F-EB233F8C7B18}" = protocol=6 | dir=in | app=c:\program files (x86)\microsoft office\office12\onenote.exe |
"{214056D6-7C0E-4E86-9A2A-A9C82B295E5E}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpiscnapp.exe |
"{2BE003D2-B136-4927-B9D0-28462FACD13B}" = dir=in | app=c:\program files (x86)\windows live\sync\windowslivesync.exe |
"{2D77DD53-4963-4C1C-B386-FF48BC5221D3}" = protocol=6 | dir=out | app=%programfiles(x86)%\windows media player\wmplayer.exe |
"{3CFA7816-4B35-40A9-A1CD-B5949366E617}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{3FAC92ED-A731-459C-A1BA-73B8DAB2B7C1}" = protocol=6 | dir=out | app=system |
"{4A7C93BA-B6B1-43B3-A717-41914FD9DB33}" = dir=in | app=c:\program files (x86)\hewlett-packard\touchsmart\media\hptouchsmartvideo.exe |
"{4B196641-4EA9-4389-8A2A-423823F204EB}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpqusgh.exe |
"{4E200F41-750A-4D09-88D9-AD2419B1AFA3}" = protocol=58 | dir=in | name=@firewallapi.dll,-28545 |
"{518A3A65-63FE-4643-9F90-A5FB9D06A748}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpqtra08.exe |
"{5BAAA219-8E4D-4F1B-AC17-624918BEE04E}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpqste08.exe |
"{5DA3FE07-E13F-4E4E-8FED-5B9A6D7A254E}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe |
"{64C4439D-0CC0-40FD-A1D1-FB38DD3CEEBE}" = protocol=58 | dir=out | name=@firewallapi.dll,-28546 |
"{6C7B02A1-1127-43B0-9B6D-A745FD950343}" = protocol=17 | dir=in | app=c:\program files (x86)\twc\digido\digido.exe |
"{6ED257D7-B1BF-474A-9A9C-4A8BE2D2C8A0}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpqgpc01.exe |
"{75367BB6-3F58-4469-9DD1-7759BC66C26F}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe |
"{763CCACC-44B8-4302-A843-D2801C664058}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{76B3F40A-43E0-42AE-8256-7D33A06BCD24}" = protocol=17 | dir=in | app=c:\program files (x86)\microsoft office\office12\onenote.exe |
"{784E8D1C-D6F7-43AE-96F4-1770C3D49EF0}" = dir=in | app=c:\program files (x86)\hp\digital imaging\smart web printing\smartwebprintexe.exe |
"{78A6D9C1-CED6-4139-8D55-B692C13C4F5F}" = dir=in | app=c:\program files (x86)\windows live\contacts\wlcomm.exe |
"{7905DBBF-A5E5-485D-8F0A-916E60155EC3}" = protocol=6 | dir=in | app=c:\program files (x86)\twc\digido\digido.exe |
"{7B384A0B-F4FA-4989-9245-5DF9A13BAFDB}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmpnetwk.exe |
"{806CE4FE-0F62-426C-BD7A-FFE2A3936EF0}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpoews01.exe |
"{82646649-CA80-4256-A2A2-C3434EC91180}" = dir=in | app=c:\program files (x86)\hp\hp software update\hpwucli.exe |
"{82E1E065-5493-4FD1-AEC2-A339A0FCF542}" = dir=in | app=c:\program files (x86)\hewlett-packard\media\dvd\hpdvdsmart.exe |
"{83AB7C8B-EF80-4A79-B2DE-BD5C602F6A29}" = dir=in | app=c:\program files (x86)\twc\digido\digido.exe |
"{84A6EBF4-800E-45A7-880F-9140942DFCC3}" = dir=in | app=c:\program files (x86)\hewlett-packard\touchsmart\media\hptouchsmartmusic.exe |
"{863CCE10-698F-49A0-A7CF-629D2F643176}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmpnetwk.exe |
"{879A9830-3DC5-470F-BC38-B744A8A6E26E}" = protocol=1 | dir=in | name=@firewallapi.dll,-28543 |
"{89937EA7-3DE8-4D5D-8C15-2F64AFEA3E2D}" = protocol=6 | dir=in | app=c:\program files (x86)\yahoo!\messenger\yahoomessenger.exe |
"{8A8ED2C5-E1A5-4C18-8F99-0B5EB8D253B0}" = protocol=17 | dir=in | app=%programfiles(x86)%\windows media player\wmplayer.exe |
"{9B844091-92B7-4ADE-8ED7-019E3D735D04}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmpnetwk.exe |
"{A6843242-DE53-4EE1-BB7F-8DCE9ABCAD6A}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpfccopy.exe |
"{A9E5E723-250D-40A5-9606-963ABFE3A8A9}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{B54C5278-F31B-4442-98C1-F92D4E0CF308}" = dir=in | app=c:\program files (x86)\hewlett-packard\media\dvd\tsmagent.exe |
"{BDAF6DB2-FAD5-4E86-8230-5356E9618170}" = dir=in | app=c:\program files (x86)\hewlett-packard\touchsmart\media\tsmagent.exe |
"{C016E117-198C-4A2B-9139-149DDC1DD023}" = protocol=6 | dir=in | app=c:\program files (x86)\common files\comodo\geekbuddyrsp.exe |
"{C6087F1B-8B06-4421-8E0B-AD72D52015DD}" = dir=in | app=c:\program files (x86)\windows live\messenger\msnmsgr.exe |
"{CBD99D4C-4B8A-4088-91A3-DE38D8A20479}" = dir=in | app=c:\program files (x86)\hewlett-packard\media\dvd\kernel\clml\clmlsvc.exe |
"{CF259CE7-E3EB-41C5-B111-F589CDA42F31}" = protocol=6 | dir=in | app=c:\program files (x86)\twc\digido\digido.exe |
"{CF69A0E3-AB27-46C4-87EC-95E85B08DF3B}" = protocol=17 | dir=in | app=c:\program files (x86)\common files\comodo\geekbuddyrsp.exe |
"{D02265E9-D2C3-4FCF-A5DE-20DB9A58FE59}" = protocol=1 | dir=out | name=@firewallapi.dll,-28544 |
"{D2990939-E199-4B09-9DE0-3DDA701CAE10}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpqcopy2.exe |
"{D6AB4138-2E4E-48B2-ABEB-E812D18C1E3A}" = dir=in | app=c:\program files (x86)\hewlett-packard\media\dvd\hptouchsmartmusic.exe |
"{D94B3C92-28C9-49A0-9E5F-D83655D60A56}" = protocol=17 | dir=in | app=c:\program files (x86)\twc\digido\digido.exe |
"{E844C534-2B86-4433-92B4-6FCB69A44343}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpqgplgtupl.exe |
"{E8DE774C-EDBE-4990-B9C3-6C816BD0770C}" = protocol=6 | dir=out | svc=upnphost | app=%systemroot%\system32\svchost.exe |
"{EA2B2539-461A-4889-BE4D-78580C3FEED3}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hposid01.exe |
"{EB4C8A7A-76A8-4B62-94DD-A9C338CC4348}" = dir=in | app=c:\program files (x86)\hewlett-packard\media\dvd\hptouchsmartvideo.exe |
"{EDED52E3-8ED9-4BAC-88FD-60EBFD2F433E}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpqusgm.exe |
"{F06BCF65-DBCB-469E-AE9F-BE03447F6A91}" = dir=in | app=c:\program files (x86)\cyberlink\powerdirector\pdr.exe |
"{F0FFA1A5-254D-4BF7-B4AC-B7CEA5734824}" = protocol=17 | dir=in | app=c:\program files (x86)\yahoo!\messenger\yahoomessenger.exe |
"{FC25C0F9-AEC0-4EEC-9ED6-111113FE20D2}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpqkygrp.exe |
"{FD27A5B0-3F26-45EF-B132-A611790C3E3A}" = dir=in | app=c:\program files (x86)\hewlett-packard\touchsmart\media\hptouchsmartphoto.exe |
"TCP Query User{8F7A9198-4F3A-460C-901F-ED7E4A868E09}C:\program files (x86)\google\google earth\plugin\geplugin.exe" = protocol=6 | dir=in | app=c:\program files (x86)\google\google earth\plugin\geplugin.exe |
"UDP Query User{ED659AD0-3FF1-45B3-BC4D-8EAEF35DE7F6}C:\program files (x86)\google\google earth\plugin\geplugin.exe" = protocol=17 | dir=in | app=c:\program files (x86)\google\google earth\plugin\geplugin.exe |

========== HKEY_LOCAL_MACHINE Uninstall List ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{071c9b48-7c32-4621-a0ac-3f809523288f}" = Microsoft Visual C++ 2005 Redistributable (x64)
"{1B8ABA62-74F0-47ED-B18C-A43128E591B8}" = Windows Live ID Sign-in Assistant
"{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
"{5EB6F3CB-46F4-451F-A028-7F6D8D35D7D0}" = Windows Live Language Selector
"{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
"{819CA3BC-2FF8-4811-B42F-421F7BFD3559}" = HP Deskjet F2400 All-in-One Driver Software 14.0 Rel. 6
"{8220EEFE-38CD-377E-8595-13398D740ACE}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
"{8338783A-0968-3B85-AFC7-BAAE0A63DC50}" = Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570
"{88E60521-1E4E-4785-B9F1-1798A4BD0C30}" = HP MediaSmart SmartMenu
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{90120000-002A-0000-1000-0000000FF1CE}" = Microsoft Office Office 64-bit Components 2007
"{90120000-002A-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit MUI (English) 2007
"{90120000-0116-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
"{95120000-00B9-0409-1000-0000000FF1CE}" = Microsoft Application Error Reporting
"{aac9fcc4-dd9e-4add-901c-b5496a07ab2e}" = Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175
"{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}" = Microsoft Visual C++ 2005 Redistributable (x64)
"{B6E3757B-5E77-3915-866A-CCFC4B8D194C}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053
"{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}" = PlayReady PC Runtime amd64
"{BE930E38-7BB3-45B6-85B2-5251F374F844}" = 64 Bit HP CIO Components Installer
"{DA54F80E-261C-41A2-A855-549A144F2F59}" = Windows Live MIME IFilter
"{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}" = Microsoft .NET Framework 4 Client Profile
"Adobe Flash Player Plugin" = Adobe Flash Player 11 Plugin 64-bit
"HP Imaging Device Functions" = HP Imaging Device Functions 14.0
"HP Smart Web Printing" = HP Smart Web Printing 4.60
"HP Solution Center & Imaging Support Tools" = HP Solution Center 14.0
"HPExtendedCapabilities" = HP Customer Participation Program 14.0
"LSI Soft Modem" = LSI PCI-SV92EX Soft Modem
"Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile
"NVIDIA Drivers" = NVIDIA Drivers
"PC-Doctor for Windows" = Hardware Diagnostic Tools
"Shop for HP Supplies" = Shop for HP Supplies

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{06A1D88C-E102-4527-AF70-29FFD7AF215A}" = Scan
"{07FA4960-B038-49EB-891B-9F95930AA544}" = HP Customer Experience Enhancements
"{0B0F231F-CE6A-483D-AA23-77B364F75917}" = Windows Live Installer
"{1458BB78-1DC5-4BC0-B9A3-2B644F5A8105}" = DeviceDiscovery
"{150B6201-E9E6-4DFB-960E-CCBD53FBDDED}" = HPProductAssistant
"{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}" = Microsoft Works
"{17B4760F-334B-475D-829F-1A3E94A6A4E6}" = HP Setup
"{18455581-E099-4BA8-BC6B-F34B2F06600C}" = Google Toolbar for Internet Explorer
"{19BA08F7-C728-469C-8A35-BFBD3633BE08}" = Windows Live Movie Maker
"{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
"{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}" = Junk Mail filter update
"{200FEC62-3C34-4D60-9CE8-EC372E01C08F}" = Windows Live SOXE Definitions
"{2318C2B1-4965-11d4-9B18-009027A5CD4F}" = Google Toolbar for Internet Explorer
"{26A24AE4-039D-4CA4-87B4-2F83216030FF}" = Java(TM) 6 Update 30
"{292F0F52-B62D-4E71-921B-89A682402201}" = Toolbox
"{2FB9EA69-51D4-4913-9AD5-762C034DE811}" = Status
"{3023EBDA-BF1B-4831-B347-E5018555F26E}" = Movie Theme Pack for HP MediaSmart Video
"{3336F667-9049-4D46-98B6-4C743EEBC5B1}" = Windows Live Photo Gallery
"{34F4D9A4-42C2-4348-BEF4-E553C84549E7}" = Windows Live Photo Gallery
"{35021DFB-F9CA-402A-89A2-47F91E506465}" = HP MediaSmart/TouchSmart Netflix
"{40FB8D7C-6FF8-4AF2-BC8B-0B1DB32AF04B}" = HP Advisor
"{44B2A0AB-412E-4F8C-B058-D1E8AECCDFF5}" = Recovery Manager
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{4CBABDFD-49F8-47FD-BE7D-ECDE7270525A}" = Windows Live PIMT Platform
"{5546F4E9-B0F4-4F54-B949-2AB006C9284F}" = DJ_AIO_06_F2400_SW_Min
"{5DCF0E4B-F8EA-4229-A0BD-5CA6D4AFB749}" = SolutionCenter
"{63E29D1A-D6B5-4295-BFAC-967606232411}_is1" = Cartwheel Shopping
"{65DA2EC9-0642-47E9-AAE2-B5267AA14D75}" = Activation Assistant for the 2007 Microsoft Office suites
"{682B3E4F-696A-42DE-A41C-4C07EA1678B4}" = Windows Live SOXE
"{6A05FEDF-662E-46BF-8A25-010E3F1C9C69}" = Windows Live UX Platform Language Pack
"{6DBB66CD-38C7-472C-BBB9-06BFDA182A29}" = F2400
"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
"{74DC0593-6BC6-4001-AD5F-D810AFB68D86}" = HP Update
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{7FC8C210-A319-4835-A87D-B935EFB4C148}" = Microsoft Live Search Toolbar
"{80956555-A512-4190-9CAD-B000C36D6B6B}" = Windows Live Messenger
"{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}" = Windows Live Sync
"{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}" = Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
"{8DD46C6A-0056-4FEC-B70A-28BB16A1F11F}" = MSVCRT
"{8EE94FD8-5F52-4463-A340-185D16328158}" = WebReg
"{8FF6F5CA-4E30-4E3B-B951-204CAAA2716A}" = SmartWebPrinting
"{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007
"{90120000-0016-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007
"{90120000-0018-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007
"{90120000-001B-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007
"{90120000-001F-0409-0000-0000000FF1CE}_HOMESTUDENTR_{1FF96026-A04A-4C3E-B50A-BB7022654D0F}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
"{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007
"{90120000-001F-040C-0000-0000000FF1CE}_HOMESTUDENTR_{71F055E8-E2C6-4214-BB3D-BFE03561B89E}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
"{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007
"{90120000-001F-0C0A-0000-0000000FF1CE}_HOMESTUDENTR_{2314F9A1-126F-45CC-8A5E-DFAF866F3FBC}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
"{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system
"{90120000-002A-0000-1000-0000000FF1CE}_HOMESTUDENTR_{664655D8-B9BB-455D-8A58-7EAF7B0B2862}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-002A-0409-1000-0000000FF1CE}_HOMESTUDENTR_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}_HOMESTUDENTR_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2007
"{90120000-00A1-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007
"{90120000-0115-0409-0000-0000000FF1CE}_HOMESTUDENTR_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0116-0409-1000-0000000FF1CE}_HOMESTUDENTR_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{91120000-002F-0000-0000-0000000FF1CE}" = Microsoft Office Home and Student 2007
"{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{92EA4134-10D1-418A-91E1-5A0453131A38}" = Windows Live Movie Maker
"{95120000-00AF-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint Viewer 2007 (English)
"{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
"{9BE466FF-70B7-4DA8-807C-DB4C3610FDAA}" = Copy
"{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
"{9D56775A-93F3-44A3-8092-840E3826DE30}" = Windows Live Mail
"{9DEF9686-CCB2-47B7-BF83-B49EA21FA016}" = HP MediaSmart Demo
"{A2BCA9F1-566C-4805-97D1-7FDC93386723}" = Adobe AIR
"{A726AE06-AAA3-43D1-87E3-70F510314F04}" = Windows Live Writer
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{A9BDCA6B-3653-467B-AC83-94367DA3BFE3}" = Windows Live Photo Common
"{AAAFC670-569B-4A2F-82B4-42945E0DE3EF}" = Windows Live Writer
"{AAF454FC-82CA-4F29-AB31-6A109485E76E}" = Windows Live Writer
"{AC35A885-0F8F-4857-B7DA-6E8DFB43E6B3}" = HPSSupply
"{AC76BA86-7AD7-1033-7B44-AA1000000001}" = Adobe Reader X (10.1.7)
"{B8AC1A89-FFD1-4F97-8051-E505A160F562}" = HP Odometer
"{B9A03B7B-E0FF-4FB3-BA83-762E58A1B0AA}" = HP Support Information
"{BB3447F6-9553-4AA9-960E-0DB5310C5779}" = GPBaseService2
"{BD7204BA-DD64-499E-9B55-6A282CDF4FA4}" = Destinations
"{C57BCDE1-7CB9-467D-B3BA-7E119916CDC1}" = Norton Online Backup
"{C611CF88-969D-43E6-A877-D6D6439DD081}" = HP Remote Solution
"{C66824E4-CBB3-4851-BB3F-E8CFD6350923}" = Windows Live Mail
"{CAE4213F-F797-439D-BD9E-79B71D115BE3}" = HPPhotoGadget
"{CC8E94A2-55C7-4460-953C-2A790180578C}" = LightScribe System Software
"{CD31E63D-47FD-491C-8117-CF201D0AFAB5}" = TrayApp
"{CE95A79E-E4FC-4FFF-8A75-29F04B942FF2}" = Windows Live UX Platform
"{D0B44725-3666-492D-BEF6-587A14BD9BD9}" = MSVCRT_amd64
"{D360FA88-17C8-4F14-B67F-13AAF9607B12}" = MarketResearch
"{D436F577-1695-4D2F-8B44-AC76C99E0002}" = Windows Live Photo Common
"{D45240D3-B6B3-4FF9-B243-54ECE3E10066}" = Windows Live Communications Platform
"{DCCAD079-F92C-44DA-B258-624FC6517A5A}" = HP MediaSmart DVD
"{DDC8BDEE-DCAC-404D-8257-3E8D4B782467}" = Windows Live Writer Resources
"{DF802C05-4660-418c-970C-B988ADB1D316}" = Microsoft Live Search Toolbar
"{E09C4DB7-630C-4F06-A631-8EA7239923AF}" = D3DX10
"{E7C97E98-4C2D-BEAF-5D2F-CC45A2F95D90}" = Acrobat.com
"{E9E34215-82EF-4909-BE2F-F581F0DC9062}" = DirectX for Managed Code Update (Summer 2004)
"{EB4DF488-AAEF-406F-A341-CB2AAA315B90}" = Windows Live Messenger
"{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU]
"{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver
"{FA0FF682-CC70-4C57-93CD-E276F3E7537E}" = BufferChm
"{FB4BB287-37F9-4E27-9C4D-2D3882E08EFF}" = DVD Menu Pack for HP MediaSmart Video
"{FE044230-9CA5-43F7-9B58-5AC5A28A1F33}" = Windows Live Essentials
"2B0D8F3C-18AD-4D8E-879A-74A867C5C3CB_is1" = DigiDo
"7-zip" = 7-zip v9.20
"Activation Assistant for the 2007 Microsoft Office suites" = Activation Assistant for the 2007 Microsoft Office suites
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX
"com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1" = Acrobat.com
"Coupon Printer for Windows5.0.0.0" = Coupon Printer for Windows
"HOMESTUDENTR" = Microsoft Office Home and Student 2007
"HP Photo Creations" = HP Photo Creations
"HP Remote Solution" = HP Remote Solution
"InstallShield_{3023EBDA-BF1B-4831-B347-E5018555F26E}" = Movie Theme Pack for HP MediaSmart Video
"InstallShield_{DCCAD079-F92C-44DA-B258-624FC6517A5A}" = HP MediaSmart DVD
"InstallShield_{FB4BB287-37F9-4E27-9C4D-2D3882E08EFF}" = DVD Menu Pack for HP MediaSmart Video
"Malwarebytes' Anti-Malware_is1" = Malwarebytes Anti-Malware version 1.75.0.1300
"McAfee Security Scan" = McAfee Security Scan Plus
"NIS" = Norton Internet Security
"SelectRebatesUninstall" = ShopAtHome.com Toolbar
"WildTangent hp Master Uninstall" = HP Games
"WinLiveSuite" = Windows Live Essentials
"Yahoo! Companion" = Yahoo! Toolbar
"Yahoo! Messenger" = Yahoo! Messenger
"YTdetect" = Yahoo! Detect

========== HKEY_CURRENT_USER Uninstall List ==========

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"Amazon Kindle" = Amazon Kindle
"HuluDesktop" = Hulu Desktop
"Yahoo! BrowserPlus" = Yahoo! BrowserPlus 2.9.8

========== Last 20 Event Log Errors ==========

[ Hewlett-Packard Events ]
Error - 10/11/2012 5:46:50 PM | Computer Name = Patti-PC | Source = HPSF.exe | ID = 2000
Description = HP Error ID: -2147467262HPSF.exe at HP.SupportAssistant.Common.CustomerExperience.HPSFReporting.SaveSessionInfo(DataRow
dr, Boolean bOnlyDetected, HPSASession SFSession) Message: Unable to cast object
of type 'System.DBNull' to type 'System.String'. StackTrace: at HP.SupportAssistant.Common.CustomerExperience.HPSFReporting.SaveSessionInfo(DataRow
dr, Boolean bOnlyDetected, HPSASession SFSession) Source: HP.SupportAssistant.Common
Name:
HPSF.exe Version: 06.00.01.01 Path: C:\Program Files (x86)\Hewlett-Packard\HP Support
Framework\HPSF.exe Format: en-US RAM: 4863 Ram Utilization: 20 TargetSite: Void SaveSessionInfo(System.Data.DataRow,
Boolean, HP.SupportAssistant.Common.CustomerExperience.HPSASession)

Error - 10/12/2012 8:53:57 PM | Computer Name = Patti-PC | Source = HPSF.exe | ID = 4000
Description =

Error - 10/12/2012 9:06:08 PM | Computer Name = Patti-PC | Source = HPSF.exe | ID = 2000
Description = HP Error ID: -2147467262HPSF.exe at HP.SupportAssistant.Common.CustomerExperience.HPSFReporting.SaveSessionInfo(DataRow
dr, Boolean bOnlyDetected, HPSASession SFSession) Message: Unable to cast object
of type 'System.DBNull' to type 'System.String'. StackTrace: at HP.SupportAssistant.Common.CustomerExperience.HPSFReporting.SaveSessionInfo(DataRow
dr, Boolean bOnlyDetected, HPSASession SFSession) Source: HP.SupportAssistant.Common
Name:
HPSF.exe Version: 06.00.01.01 Path: C:\Program Files (x86)\Hewlett-Packard\HP Support
Framework\HPSF.exe Format: en-US RAM: 4863 Ram Utilization: 30 TargetSite: Void SaveSessionInfo(System.Data.DataRow,
Boolean, HP.SupportAssistant.Common.CustomerExperience.HPSASession)

Error - 10/12/2012 9:06:08 PM | Computer Name = Patti-PC | Source = HPSF.exe | ID = 2000
Description = HP Error ID: -2147467262HPSF.exe at HP.SupportAssistant.Common.CustomerExperience.HPSFReporting.SaveSessionInfo(DataRow
dr, Boolean bOnlyDetected, HPSASession SFSession) Message: Unable to cast object
of type 'System.DBNull' to type 'System.String'. StackTrace: at HP.SupportAssistant.Common.CustomerExperience.HPSFReporting.SaveSessionInfo(DataRow
dr, Boolean bOnlyDetected, HPSASession SFSession) Source: HP.SupportAssistant.Common
Name:
HPSF.exe Version: 06.00.01.01 Path: C:\Program Files (x86)\Hewlett-Packard\HP Support
Framework\HPSF.exe Format: en-US RAM: 4863 Ram Utilization: 30 TargetSite: Void SaveSessionInfo(System.Data.DataRow,
Boolean, HP.SupportAssistant.Common.CustomerExperience.HPSASession)

Error - 10/18/2012 8:56:55 PM | Computer Name = Patti-PC | Source = HPSF.exe | ID = 2000
Description = HP Error ID: -2147467262 at HP.SupportAssistant.Common.CustomerExperience.HPSFReporting.SaveSessionInfo(DataRow
dr, Boolean bOnlyDetected, HPSASession SFSession) Message: Unable to cast object
of type 'System.DBNull' to type 'System.String'. StackTrace: at HP.SupportAssistant.Common.CustomerExperience.HPSFReporting.SaveSessionInfo(DataRow
dr, Boolean bOnlyDetected, HPSASession SFSession) Source: HP.SupportAssistant.Common
Name:
HPSF.exe Version: 06.00.01.01 Path: C:\Program Files (x86)\Hewlett-Packard\HP Support
Framework\HPSF.exe Format: en-US RAM: 4863 Ram Utilization: 20 TargetSite: Void SaveSessionInfo(System.Data.DataRow,
Boolean, HP.SupportAssistant.Common.CustomerExperience.HPSASession)

Error - 10/18/2012 8:56:55 PM | Computer Name = Patti-PC | Source = HPSF.exe | ID = 2000
Description = HP Error ID: -2147467262HPSF.exe at HP.SupportAssistant.Common.CustomerExperience.HPSFReporting.SaveSessionInfo(DataRow
dr, Boolean bOnlyDetected, HPSASession SFSession) Message: Unable to cast object
of type 'System.DBNull' to type 'System.String'. StackTrace: at HP.SupportAssistant.Common.CustomerExperience.HPSFReporting.SaveSessionInfo(DataRow
dr, Boolean bOnlyDetected, HPSASession SFSession) Source: HP.SupportAssistant.Common
Name:
HPSF.exe Version: 06.00.01.01 Path: C:\Program Files (x86)\Hewlett-Packard\HP Support
Framework\HPSF.exe Format: en-US RAM: 4863 Ram Utilization: 20 TargetSite: Void SaveSessionInfo(System.Data.DataRow,
Boolean, HP.SupportAssistant.Common.CustomerExperience.HPSASession)

Error - 10/25/2012 9:14:42 PM | Computer Name = Patti-PC | Source = HPSF.exe | ID = 2000
Description = HP Error ID: -2147467262 at HP.SupportAssistant.Common.CustomerExperience.HPSFReporting.SaveSessionInfo(DataRow
dr, Boolean bOnlyDetected, HPSASession SFSession) Message: Unable to cast object
of type 'System.DBNull' to type 'System.String'. StackTrace: at HP.SupportAssistant.Common.CustomerExperience.HPSFReporting.SaveSessionInfo(DataRow
dr, Boolean bOnlyDetected, HPSASession SFSession) Source: HP.SupportAssistant.Common
Name:
HPSF.exe Version: 06.00.01.01 Path: C:\Program Files (x86)\Hewlett-Packard\HP Support
Framework\HPSF.exe Format: en-US RAM: 4863 Ram Utilization: 20 TargetSite: Void SaveSessionInfo(System.Data.DataRow,
Boolean, HP.SupportAssistant.Common.CustomerExperience.HPSASession)

Error - 10/25/2012 9:14:43 PM | Computer Name = Patti-PC | Source = HPSF.exe | ID = 2000
Description = HP Error ID: -2147467262HPSF.exe at HP.SupportAssistant.Common.CustomerExperience.HPSFReporting.SaveSessionInfo(DataRow
dr, Boolean bOnlyDetected, HPSASession SFSession) Message: Unable to cast object
of type 'System.DBNull' to type 'System.String'. StackTrace: at HP.SupportAssistant.Common.CustomerExperience.HPSFReporting.SaveSessionInfo(DataRow
dr, Boolean bOnlyDetected, HPSASession SFSession) Source: HP.SupportAssistant.Common
Name:
HPSF.exe Version: 06.00.01.01 Path: C:\Program Files (x86)\Hewlett-Packard\HP Support
Framework\HPSF.exe Format: en-US RAM: 4863 Ram Utilization: 20 TargetSite: Void SaveSessionInfo(System.Data.DataRow,
Boolean, HP.SupportAssistant.Common.CustomerExperience.HPSASession)

Error - 11/1/2012 8:06:52 PM | Computer Name = Patti-PC | Source = HPSF.exe | ID = 2000
Description = HP Error ID: -2147467262 at HP.SupportAssistant.Common.CustomerExperience.HPSFReporting.SaveSessionInfo(DataRow
dr, Boolean bOnlyDetected, HPSASession SFSession) Message: Unable to cast object
of type 'System.DBNull' to type 'System.String'. StackTrace: at HP.SupportAssistant.Common.CustomerExperience.HPSFReporting.SaveSessionInfo(DataRow
dr, Boolean bOnlyDetected, HPSASession SFSession) Source: HP.SupportAssistant.Common
Name:
HPSF.exe Version: 06.00.01.01 Path: C:\Program Files (x86)\Hewlett-Packard\HP Support
Framework\HPSF.exe Format: en-US RAM: 4863 Ram Utilization: 20 TargetSite: Void SaveSessionInfo(System.Data.DataRow,
Boolean, HP.SupportAssistant.Common.CustomerExperience.HPSASession)

Error - 11/1/2012 8:06:52 PM | Computer Name = Patti-PC | Source = HPSF.exe | ID = 2000
Description = HP Error ID: -2147467262HPSF.exe at HP.SupportAssistant.Common.CustomerExperience.HPSFReporting.SaveSessionInfo(DataRow
dr, Boolean bOnlyDetected, HPSASession SFSession) Message: Unable to cast object
of type 'System.DBNull' to type 'System.String'. StackTrace: at HP.SupportAssistant.Common.CustomerExperience.HPSFReporting.SaveSessionInfo(DataRow
dr, Boolean bOnlyDetected, HPSASession SFSession) Source: HP.SupportAssistant.Common
Name:
HPSF.exe Version: 06.00.01.01 Path: C:\Program Files (x86)\Hewlett-Packard\HP Support
Framework\HPSF.exe Format: en-US RAM: 4863 Ram Utilization: 20 TargetSite: Void SaveSessionInfo(System.Data.DataRow,
Boolean, HP.SupportAssistant.Common.CustomerExperience.HPSASession)

< End of report >

Broni · Jul 30, 2013

Uninstall McAfee Security Scan, typical foistware.

Run OTL

Under the Custom Scans/Fixes box at the bottom, paste in the following

Code:

:OTL
FF:64bit: - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF64_11_0_1.dll File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
O4 - HKLM..\Run: [] File not found
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab (Reg Error: Key error.)
O18:64bit: - Protocol\Handler\livecall - No CLSID value found
O18:64bit: - Protocol\Handler\ms-help - No CLSID value found
O18:64bit: - Protocol\Handler\ms-itss - No CLSID value found
O18:64bit: - Protocol\Handler\msnim - No CLSID value found
O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
O18:64bit: - Protocol\Handler\wlpg - No CLSID value found
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.


:Services

:Reg

:Files
C:\FRST

:Commands
[purity]
[emptytemp]
[emptyjava]
[emptyflash]
[Reboot]

Then click the Run Fix button at the top
Let the program run unhindered, reboot the PC when it is done
You will get a log that shows the results of the fix. Please post it.

NOTE. If for any reason OTL stalls (most likely at "killing processes..." step) run the fix from safe mode.
Last scans....

Download Security Check from here or here and save it to your Desktop.

Double-click SecurityCheck.exe
Follow the onscreen instructions inside of the black box.
A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.

Make sure the following options are checked:
- Internet Services
- Windows Firewall
- System Restore
- Security Center
- Windows Update
- Windows Defender
- Other Services
Press "Scan".
It will create a log (FSS.txt) in the same directory the tool is run.
Please copy and paste the log to your reply.

Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe

Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

Please run a free online scan with the ESET Online Scanner

Disable your antivirus program
Tick the box next to YES, I accept the Terms of Use
Click Start
Accept any security warnings from your browser.
Check Scan archives
Click Start
ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
When the scan completes, click on List of found threats
Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
NOTE. If Eset won't find any threats, it won't produce any log.

Kitcat · Jul 31, 2013

All processes killed
========== OTL ==========
64bit-Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@adobe.com/FlashPlayer\ deleted successfully.
64bit-Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@microsoft.com/GENUINE\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@microsoft.com/GENUINE\ deleted successfully.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\ deleted successfully.
Starting removal of ActiveX control {E2883E8F-472F-4FB0-9522-AC9BF37916A7}
C:\Windows\Downloaded Program Files\gp.inf not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\livecall\ deleted successfully.
File Protocol\Handler\livecall - No CLSID value found not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\ms-help\ deleted successfully.
File Protocol\Handler\ms-help - No CLSID value found not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\ms-itss\ deleted successfully.
File Protocol\Handler\ms-itss - No CLSID value found not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\msnim\ deleted successfully.
File Protocol\Handler\msnim - No CLSID value found not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\wlmailhtml\ deleted successfully.
File Protocol\Handler\wlmailhtml - No CLSID value found not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\wlpg\ deleted successfully.
File Protocol\Handler\wlpg - No CLSID value found not found.
64bit-Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\\WebCheck deleted successfully.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E6FB5E20-DE35-11CF-9C87-00AA005127ED}\ not found.
Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\\WebCheck deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E6FB5E20-DE35-11CF-9C87-00AA005127ED}\ not found.
========== SERVICES/DRIVERS ==========
========== REGISTRY ==========
========== FILES ==========
File\Folder C:\FRST not found.
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 67 bytes
->Flash cache emptied: 41620 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Patti
->Temp folder emptied: 2303753 bytes
->Temporary Internet Files folder emptied: 668728070 bytes
->Java cache emptied: 10641060 bytes
->Flash cache emptied: 2917928 bytes

User: Public
->Temp folder emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 11873 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 36305138 bytes
RecycleBin emptied: 94114 bytes

Total Files Cleaned = 688.00 mb

[EMPTYJAVA]

User: All Users

User: Default

User: Default User

User: Patti
->Java cache emptied: 0 bytes

User: Public

Total Java Files Cleaned = 0.00 mb

[EMPTYFLASH]

User: All Users

User: Default
->Flash cache emptied: 0 bytes

User: Default User
->Flash cache emptied: 0 bytes

User: Patti
->Flash cache emptied: 0 bytes

User: Public

Total Flash Files Cleaned = 0.00 mb

OTL by OldTimer - Version 3.2.69.0 log created on 07302013_235543
Files\Folders moved on Reboot...
C:\Users\Patti\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
C:\Users\Patti\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\AntiPhishing\7A7E08C8-3FF5-45F2-873D-A84D669DC82F.dat moved successfully.
C:\Users\Patti\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\NDXGW2DP\help-please[2].htm moved successfully.
C:\Users\Patti\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\KQV5O0IE\50kb-20111128[5].htm moved successfully.
C:\Users\Patti\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\KQV5O0IE\50kb-20111128[6].htm moved successfully.
C:\Users\Patti\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\F2DCTTWY\50kb-20111128[4].htm moved successfully.
File move failed. C:\Users\Patti\AppData\Local\Microsoft\Windows\Temporary Internet Files\counters.dat scheduled to be moved on reboot.
File move failed. C:\Windows\SysNative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\counters.dat scheduled to be moved on reboot.
PendingFileRenameOperations files...
Registry entries deleted on Reboot...

Results of screen317's Security Check version 0.99.71
Windows 7 Service Pack 1 x64 (UAC is enabled)
Internet Explorer 10
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
Norton Internet Security
[size=1]WMI entry may not exist for antivirus; attempting automatic update.[/size]
`````````Anti-malware/Other Utilities Check:`````````
Malwarebytes Anti-Malware version 1.75.0.1300
Java(TM) 6 Update 30
Java version out of Date!
Adobe Flash Player 11.0.1.152 Flash Player out of Date!
Adobe Reader 10.1.7 Adobe Reader out of Date!
````````Process Check: objlist.exe by Laurent````````
Norton ccSvcHst.exe
Malwarebytes Anti-Malware mbamservice.exe
Malwarebytes Anti-Malware mbamgui.exe
Malwarebytes' Anti-Malware mbamscheduler.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````

Farbar Service Scanner Version: 26-07-2013
Ran by Patti (administrator) on 31-07-2013 at 00:05:39
Running from "C:\Users\Patti\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\NWI8JTPB"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************
Internet Services:
============
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Attempt to access Google.com returned error: Google.com is offline
Yahoo.com is accessible.

Windows Firewall:
=============
Firewall Disabled Policy:
==================

System Restore:
============
System Restore Disabled Policy:
========================

Action Center:
============

Windows Update:
============
Windows Autoupdate Disabled Policy:
============================

Windows Defender:
==============
Other Services:
==============

File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit

**** End of log ****

Getting user folders.

Stopping running processes.

Emptying Temp folders.

User: All Users

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Patti
->Temp folder emptied: 627954 bytes
->Temporary Internet Files folder emptied: 7503204 bytes
->Java cache emptied: 0 bytes
->Flash cache emptied: 456 bytes

User: Public
->Temp folder emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 3033 bytes
%systemroot%\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 39536 bytes
%systemroot%\system32\config\systemprofile\AppData\LocalLow\Sun\Java\Deployment folder emptied: 753 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 128 bytes

Emptying RecycleBin. Do not interrupt.

RecycleBin emptied: 0 bytes
Process complete!

Total Files Cleaned = 8.00 mb

Kitcat · Jul 31, 2013

The eset scanner wont run...I've tried it twice. When I check the terms of use and click start...it just gives me a blank screen

Kitcat · Jul 31, 2013

I just tried it again and I got

The website cannot display the page
HTTP 500

Most likely causes:

The website is under maintenance.
The website has a programming error.

Broni · Jul 31, 2013

Try different browser.

Kitcat · Aug 1, 2013

Was able to run it again this morning... results were "no threats found"

Broni · Aug 1, 2013

Update Adobe Flash Player: http://get.adobe.com/flashplayer/
Make sure you UN-check Yes, install McAfee Security Scan Plus

NOTE 1: Beginning with Adobe Flash Version 11.3, the universal installer includes the 32-bit and 64-bit versions of the Flash Player.
NOTE 2: While installing make sure you UN-check any extra garbage which wants to install alongside.

Update Adobe Reader

You can download it from https://www.techspot.com/downloads/2083-adobe-reader-dc.html
After installing the latest Adobe Reader, uninstall all previous versions (if present).
Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

Alternatively, you can uninstall Adobe Reader (33.5 MB) and install one of two free alternatives:

- Foxit PDF Reader(3.5MB) from HERE.
It's a much smaller file to download and uses a lot less resources than Adobe Reader.
Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or any other garbage.

- PDF-XChange Viewer: http://www.tracker-software.com/product/pdf-xchange-viewer

1. Update your Java version here: http://www.java.com/en/download/installed.jsp

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: If you're running 64-bit system make sure you install BOTH, 32-bit and 64-bit Java.

Note 3: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

2. Now, we need to remove old Java version and its remnants...

Download JavaRa to your desktop and unzip it.

Run JavaRa.exe (Vista and 7 users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
Accept any prompts.
Do NOT post JavaRa log.

================================

Your computer is clean

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

Run OTL

Under the Custom Scans/Fixes box at the bottom, paste in the following:

Code:

:OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[emptyjava]
[CLEARALLRESTOREPOINTS]
[Reboot]

Then click the Run Fix button at the top
Let the program run unhindered, reboot the PC when it is done
Post resulting log.

2. Now, we'll remove all tools, we used during our cleaning process

Clean up with OTL:

Double-click OTL.exe to start the program.
Close all other programs apart from OTL as this step will require a reboot
On the OTL main screen, press the CLEANUP button
Say Yes to the prompt and then allow the program to reboot your computer.

If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

3. Make sure Windows Updates are current.

4. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

5. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

6. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

7. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

8. Run Temporary File Cleaner (TFC) weekly.

9. Download and install Secunia Personal Software Inspector (PSI): https://www.techspot.com/downloads/4898-secunia-personal-software-inspector-psi.html. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

10. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

11. (Windows XP only) Run defrag at your convenience.

12. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

13. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/

14. Please, let me know, how your computer is doing.

Broni · Aug 6, 2013

The issue seems to be resolved.

Solved Help please!!!

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Posts: 15 +0

Posts: 56,041 +516

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Posts: 56,041 +516

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Posts: 56,041 +516

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Posts: 56,041 +516

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Posts: 15 +0

Posts: 15 +0

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Posts: 15 +0

Posts: 15 +0

Posts: 15 +0

Posts: 56,041 +516

Posts: 15 +0

Posts: 56,041 +516

Posts: 56,041 +516

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