Unable to reach search engines

Solved
By pidjones
Jan 21, 2013
  1. pidjones

    pidjones Newcomer, in training Topic Starter Posts: 31

    Went into services and placed Trend RUBoted in Manual, also Google update (they have no Google software) and Remote Registry (which was started and in automatic).
  2. Broni

    Broni Malware Annihilator Posts: 46,182   +251

    MSE scans email as well.
    As for other recommendations I'll post them in my final reply.

    Run OTL
    • Under the Custom Scans/Fixes box at the bottom, paste in the following

      Code:
      :OTL
      SRV - File not found [Auto | Stopped] -- C:\Program Files\Trend Micro\RUBotted\RUBotSrv.exe -- (RUBotSrv)
      IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Secondary_Page_URL = Reg Error: Value error.
      IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Secondary Start Pages = Reg Error: Value error.
      O3 - HKU\S-1-5-21-1214440339-1060284298-1417001333-1003\..\Toolbar\WebBrowser: (no name) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No CLSID value found.
      O18 - Protocol\Handler\linkscanner {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG2012\avgpp.dll File not found
      [2013/01/04 09:59:08 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\AVG
      [2013/01/23 17:29:02 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\AVG2013
      [2013/01/04 09:58:36 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Eddie\Application Data\AVG
      [2012/12/13 11:23:08 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Eddie\Application Data\AVG2013
      [2013/01/07 10:00:22 | 000,000,000 | ---D | M] -- C:\Documents and Settings\LocalService\Application Data\AVG
      
      :Commands
      [purity]
      [emptytemp]
      [emptyjava]
      [emptyflash]
      [Reboot]
      
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • You will get a log that shows the results of the fix. Please post it.

    NOTE. If for any reason OTL stalls (most likely at "killing processes..." step) run the fix from safe mode.

    =============================

    Last scans...

    1. Download Security Check from HERE, and save it to your Desktop.
    • Double-click SecurityCheck.exe
    • Follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

      NOTE SecurityCheck may produce some false warning(s), so leave the results reading to me.

    2. Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
    • Make sure the following options are checked:
      • Internet Services
      • Windows Firewall
      • System Restore
      • Security Center
      • Windows Update
      • Windows Defender
    • Press "Scan".
    • It will create a log (FSS.txt) in the same directory the tool is run.
    • Please copy and paste the log to your reply.

    3. Download Temp File Cleaner (TFC)
    Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
    • Double click on TFC.exe to run the program.
    • Click on Start button to begin cleaning process.
    • TFC will close all running programs, and it may ask you to restart computer.

    4. Please run a free online scan with the ESET Online Scanner

    • Disable your antivirus program
    • Tick the box next to YES, I accept the Terms of Use
    • Click Start
    • Accept any security warnings from your browser.
    • Check Scan archives
    • Click Start
    • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
    • When the scan completes, click on List of found threats
    • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    • NOTE. If Eset won't find any threats, it won't produce any log.
  3. pidjones

    pidjones Newcomer, in training Topic Starter Posts: 31

    Rebooted and ran OTL again. New OTL.txt:

    OTL logfile created on: 1/24/2013 6:46:04 PM - Run 4
    OTL by OldTimer - Version 3.2.69.0 Folder = C:\Documents and Settings\Eddie\Desktop
    Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
    Internet Explorer (Version = 8.0.6001.18702)
    Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

    1014.07 Mb Total Physical Memory | 681.48 Mb Available Physical Memory | 67.20% Memory free
    2.38 Gb Paging File | 2.17 Gb Available in Paging File | 91.07% Paging File free
    Paging file location(s): C:\pagefile.sys 1524 3048 [binary data]

    %SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
    Drive C: | 74.50 Gb Total Space | 56.44 Gb Free Space | 75.76% Space Free | Partition Type: NTFS

    Computer Name: BAILIFF-AB9682E | User Name: Eddie | Logged in as Administrator.
    Boot Mode: Normal | Scan Mode: All users | Quick Scan
    Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

    ========== Processes (SafeList) ==========

    PRC - [2013/01/24 09:46:44 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Eddie\Desktop\OTL.exe
    PRC - [2012/09/12 17:25:22 | 000,020,472 | ---- | M] (Microsoft Corporation) -- c:\Program Files\Microsoft Security Client\MsMpEng.exe
    PRC - [2012/09/12 17:19:44 | 000,947,176 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Microsoft Security Client\msseces.exe
    PRC - [2008/04/14 05:42:40 | 000,026,112 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\system32\userinit.exe
    PRC - [2008/04/14 05:42:20 | 001,033,728 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe
    PRC - [2005/07/22 22:25:06 | 000,172,032 | ---- | M] (HP) -- C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
    PRC - [2005/07/22 22:25:04 | 000,049,152 | ---- | M] (Hewlett-Packard Company) -- C:\Program Files\Hewlett-Packard\HP Software Update\hpwuSchd2.exe
    PRC - [2004/05/12 15:04:54 | 000,196,608 | ---- | M] () -- C:\Program Files\Ahead\Ahead\data\Xtras\mssysmgr.exe
    PRC - [2003/12/22 08:38:40 | 000,135,168 | ---- | M] (Hewlett-Packard Company) -- C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe


    ========== Modules (No Company Name) ==========

    MOD - [2004/05/12 15:04:54 | 000,196,608 | ---- | M] () -- C:\Program Files\Ahead\Ahead\data\Xtras\mssysmgr.exe


    ========== Services (SafeList) ==========

    SRV - File not found [On_Demand | Stopped] -- C:\Program Files\Trend Micro\RUBotted\RUBotSrv.exe -- (RUBotSrv)
    SRV - File not found [Disabled | Stopped] -- %SystemRoot%\System32\hidserv.dll -- (HidServ)
    SRV - [2013/01/16 15:10:51 | 000,115,608 | ---- | M] (Mozilla Foundation) [On_Demand | Stopped] -- C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe -- (MozillaMaintenance)
    SRV - [2013/01/09 02:21:16 | 000,251,400 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
    SRV - [2012/09/12 17:25:22 | 000,020,472 | ---- | M] (Microsoft Corporation) [Auto | Running] -- c:\Program Files\Microsoft Security Client\MsMpEng.exe -- (MsMpSvc)


    ========== Driver Services (SafeList) ==========

    DRV - File not found [Kernel | On_Demand | Stopped] -- -- (WDICA)
    DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDRFRAME)
    DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDRELI)
    DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDFRAME)
    DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDCOMP)
    DRV - File not found [Kernel | System | Stopped] -- -- (PCIDump)
    DRV - File not found [Kernel | System | Stopped] -- -- (lbrtfdc)
    DRV - File not found [Kernel | System | Stopped] -- -- (i2omgmt)
    DRV - File not found [Kernel | System | Stopped] -- -- (Changer)
    DRV - File not found [Kernel | On_Demand | Stopped] -- C:\ComboFix\catchme.sys -- (catchme)
    DRV - [2005/04/01 10:52:46 | 000,132,608 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\b57xp32.sys -- (b57w2k)
    DRV - [2004/09/17 09:02:54 | 000,732,928 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\senfilt.sys -- (senfilt)


    ========== Standard Registry (SafeList) ==========


    ========== Internet Explorer ==========

    IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Secondary_Page_URL = Reg Error: Value error.
    IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Secondary Start Pages = Reg Error: Value error.
    IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.com/?ocid=OIE8HP&PC=B8MC
    IE - HKLM\..\SearchScopes,DefaultScope =
    IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search


    IE - HKU\.DEFAULT\..\SearchScopes,DefaultScope =
    IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

    IE - HKU\S-1-5-18\..\SearchScopes,DefaultScope =
    IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

    IE - HKU\S-1-5-19\..\SearchScopes,DefaultScope =

    IE - HKU\S-1-5-20\..\SearchScopes,DefaultScope =

    IE - HKU\S-1-5-21-1214440339-1060284298-1417001333-1003\SOFTWARE\Microsoft\Internet Explorer\Main,SearchDefaultBranded = 1
    IE - HKU\S-1-5-21-1214440339-1060284298-1417001333-1003\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = about:blank
    IE - HKU\S-1-5-21-1214440339-1060284298-1417001333-1003\..\SearchScopes,DefaultScope =
    IE - HKU\S-1-5-21-1214440339-1060284298-1417001333-1003\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&src=IE-SearchBox&FORM=IE8SRC
    IE - HKU\S-1-5-21-1214440339-1060284298-1417001333-1003\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.bing.com/search?q={searchTerms}&FORM=IE8SRC
    IE - HKU\S-1-5-21-1214440339-1060284298-1417001333-1003\..\SearchScopes\{B8F72896-EAA8-4FE9-A03E-9410E2AB45CB}: "URL" = http://www.google.com/search?q={sea...rce}&ie={inputEncoding?}&oe={outputEncoding?}
    IE - HKU\S-1-5-21-1214440339-1060284298-1417001333-1003\..\SearchScopes\{BF5A1BBC-AA55-450A-ADC2-C186BFD97428}: "URL" = http://www.bing.com/search?q={searchTerms}&form=B8MCDF&pc=B8MC&src=IE-SearchBox
    IE - HKU\S-1-5-21-1214440339-1060284298-1417001333-1003\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

    ========== FireFox ==========

    FF - prefs.js..browser.startup.homepage: "about:blank"
    FF - prefs.js..extensions.enabledAddons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:18.0.1
    FF - user.js - File not found

    FF - HKLM\Software\MozillaPlugins\@ei.MarineAquarium3Free_57.com/Plugin: C:\Program Files\MarineAquarium3Free_57EI\Installr\1.bin\NP57EISB.dll (Marine Aquarium Lite)
    FF - HKLM\Software\MozillaPlugins\@microsoft.com/WPF,version=3.5: c:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)
    FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files\Google\Update\1.3.21.123\npGoogleUpdate3.dll (Google Inc.)
    FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files\Google\Update\1.3.21.123\npGoogleUpdate3.dll (Google Inc.)
    FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)

    FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 18.0.1\extensions\\Components: C:\Program Files\Mozilla Firefox\components [2013/01/19 12:41:24 | 000,000,000 | ---D | M]
    FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 18.0.1\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins

    [2013/01/01 10:49:47 | 000,000,000 | ---D | M] (No name found) -- C:\Documents and Settings\Eddie\Application Data\Mozilla\Extensions
    [2013/01/01 10:49:49 | 000,000,000 | ---D | M] (Special Savings) -- C:\Documents and Settings\Eddie\Application Data\Mozilla\Extensions\specialsavings@vshsolutions.com
    [2013/01/19 12:41:24 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files\Mozilla Firefox\extensions
    [2013/01/16 15:11:06 | 000,262,552 | ---- | M] (Mozilla Foundation) -- C:\Program Files\mozilla firefox\components\browsercomps.dll
    [2013/01/16 15:10:30 | 000,002,465 | ---- | M] () -- C:\Program Files\mozilla firefox\searchplugins\bing.xml
    [2013/01/16 15:10:30 | 000,002,058 | ---- | M] () -- C:\Program Files\mozilla firefox\searchplugins\twitter.xml

    O1 HOSTS File: ([2013/01/23 17:38:25 | 000,000,027 | ---- | M]) - C:\WINDOWS\system32\drivers\etc\hosts
    O1 - Hosts: 127.0.0.1 localhost
    O3 - HKU\S-1-5-21-1214440339-1060284298-1417001333-1003\..\Toolbar\WebBrowser: (no name) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No CLSID value found.
    O4 - HKLM..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe (Hewlett-Packard Company)
    O4 - HKLM..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe (HP)
    O4 - HKLM..\Run: [MSC] c:\Program Files\Microsoft Security Client\msseces.exe (Microsoft Corporation)
    O4 - HKLM..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe (Ahead Software Gmbh)
    O4 - HKU\S-1-5-21-1214440339-1060284298-1417001333-1003..\Run: [PhotoShow Deluxe Media Manager] C:\Program Files\Ahead\Ahead\data\Xtras\mssysmgr.exe ()
    O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
    O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1
    O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveAutoRun = 67108863
    O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 323
    O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
    O7 - HKU\.DEFAULT\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O7 - HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 323
    O7 - HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveAutoRun = 67108863
    O7 - HKU\S-1-5-18\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O7 - HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 323
    O7 - HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveAutoRun = 67108863
    O7 - HKU\S-1-5-19\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O7 - HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
    O7 - HKU\S-1-5-20\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O7 - HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
    O7 - HKU\S-1-5-21-1214440339-1060284298-1417001333-1003\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O7 - HKU\S-1-5-21-1214440339-1060284298-1417001333-1003\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 323
    O7 - HKU\S-1-5-21-1214440339-1060284298-1417001333-1003\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveAutoRun = 67108863
    O7 - HKU\S-1-5-21-1214440339-1060284298-1417001333-1003\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} http://www.update.microsoft.com/win...ls/en/x86/client/wuweb_site.cab?1358616790875 (WUWebControl Class)
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 75.75.75.75 75.75.76.76
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{4DB724E9-649D-4A5F-B1C5-BA0AF7FC0F6E}: DhcpNameServer = 75.75.75.75 75.75.76.76
    O18 - Protocol\Handler\cetihpz {CF184AD3-CDCB-4168-A3F7-8E447D129300} - C:\Program Files\HP\hpcoretech\comp\hpuiprot.dll (Hewlett-Packard Company)
    O18 - Protocol\Handler\linkscanner {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG2012\avgpp.dll File not found
    O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)
    O20 - HKLM Winlogon: UserInit - (C:\WINDOWS\system32\userinit.exe) - C:\WINDOWS\system32\userinit.exe (Microsoft Corporation)
    O32 - HKLM CDRom: AutoRun - 1
    O32 - AutoRun File - [2011/12/29 18:40:32 | 000,000,000 | ---- | M] () - C:\AUTOEXEC.BAT -- [ NTFS ]
    O34 - HKLM BootExecute: (autocheck autochk *)
    O35 - HKLM\..comfile [open] -- "%1" %*
    O35 - HKLM\..exefile [open] -- "%1" %*
    O37 - HKLM\...com [@ = ComFile] -- "%1" %*
    O37 - HKLM\...exe [@ = exefile] -- "%1" %*
    O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
    O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)

    ========== Files/Folders - Created Within 30 Days ==========

    [2013/01/24 17:55:20 | 000,000,000 | ---D | C] -- C:\WINDOWS\ERUNT
    [2013/01/24 17:55:12 | 000,000,000 | ---D | C] -- C:\JRT
    [2013/01/24 17:47:34 | 000,602,112 | ---- | C] (OldTimer Tools) -- C:\Documents and Settings\Eddie\Desktop\OTL.exe
    [2013/01/24 17:47:27 | 000,499,147 | ---- | C] (Oleg N. Scherbakov) -- C:\Documents and Settings\Eddie\Desktop\JRT.exe
    [2013/01/24 14:04:47 | 000,000,000 | ---D | C] -- C:\Program Files\Microsoft CAPICOM 2.1.0.2
    [2013/01/23 18:17:58 | 000,000,000 | -HSD | C] -- C:\RECYCLER
    [2013/01/23 17:45:27 | 000,000,000 | ---D | C] -- C:\Program Files\Microsoft Security Client
    [2013/01/23 17:40:34 | 000,000,000 | ---D | C] -- C:\WINDOWS\temp
    [2013/01/23 17:13:10 | 000,000,000 | RHSD | C] -- C:\cmdcons
    [2013/01/23 17:11:54 | 000,518,144 | ---- | C] (SteelWerX) -- C:\WINDOWS\SWREG.exe
    [2013/01/23 17:11:54 | 000,406,528 | ---- | C] (SteelWerX) -- C:\WINDOWS\SWSC.exe
    [2013/01/23 17:11:54 | 000,212,480 | ---- | C] (SteelWerX) -- C:\WINDOWS\SWXCACLS.exe
    [2013/01/23 17:11:54 | 000,060,416 | ---- | C] (NirSoft) -- C:\WINDOWS\NIRCMD.exe
    [2013/01/23 17:11:42 | 000,000,000 | ---D | C] -- C:\Qoobox
    [2013/01/23 17:11:29 | 000,000,000 | ---D | C] -- C:\WINDOWS\erdnt
    [2013/01/22 18:25:48 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Eddie\Desktop\RK_Quarantine
    [2013/01/21 17:45:46 | 000,000,000 | R--D | C] -- C:\Documents and Settings\Eddie\My Documents\My Videos
    [2013/01/21 17:45:46 | 000,000,000 | R--D | C] -- C:\Documents and Settings\Eddie\Start Menu\Programs\Administrative Tools
    [2013/01/19 15:08:23 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Eddie\Application Data\Malwarebytes
    [2013/01/19 15:08:07 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\Malwarebytes
    [2013/01/19 14:34:15 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
    [2013/01/19 13:13:22 | 000,000,000 | ---D | C] -- C:\WINDOWS\pss
    [2013/01/19 12:41:32 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Eddie\Local Settings\Application Data\Mozilla
    [2013/01/19 12:41:27 | 000,000,000 | ---D | C] -- C:\Program Files\Mozilla Maintenance Service
    [2013/01/19 12:41:27 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\Mozilla
    [2013/01/19 12:41:21 | 000,000,000 | ---D | C] -- C:\Program Files\Mozilla Firefox
    [2013/01/16 08:52:38 | 000,000,000 | RH-D | C] -- C:\Documents and Settings\Eddie\Recent
    [2013/01/07 16:40:44 | 000,000,000 | ---D | C] -- C:\Program Files\CCleaner
    [2013/01/07 15:42:33 | 000,000,000 | ---D | C] -- C:\WINDOWS\System32\appmgmt
    [2013/01/07 10:00:22 | 000,000,000 | ---D | C] -- C:\Documents and Settings\LocalService\Application Data\AVG
    [2013/01/04 09:58:36 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Eddie\Application Data\AVG
    [2013/01/04 09:57:27 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\AVG
    [2013/01/04 09:57:12 | 000,000,000 | -HSD | C] -- C:\Documents and Settings\All Users\Application Data\{D1D4879F-2279-49C9-AEBF-3B95C84EAA8F}
    [2013/01/01 10:49:47 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Eddie\Application Data\Mozilla
    [2013/01/01 10:47:24 | 000,000,000 | ---D | C] -- C:\WINDOWS\System32\XPSViewer
    [2013/01/01 10:47:17 | 000,000,000 | ---D | C] -- C:\Program Files\MSBuild
    [2013/01/01 10:47:01 | 000,000,000 | ---D | C] -- C:\Program Files\Reference Assemblies
    [2013/01/01 10:44:52 | 000,000,000 | ---D | C] -- C:\2c2bd26be38239c57f4297a4c4
    [1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]
    [1 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]

    ========== Files - Modified Within 30 Days ==========

    [2013/01/24 18:45:52 | 000,002,206 | ---- | M] () -- C:\WINDOWS\System32\wpa.dbl
    [2013/01/24 18:45:45 | 000,000,386 | ---- | M] () -- C:\WINDOWS\tasks\Final Media Player Update Checker.job
    [2013/01/24 18:45:44 | 000,000,880 | ---- | M] () -- C:\WINDOWS\tasks\GoogleUpdateTaskMachineCore.job
    [2013/01/24 18:45:44 | 000,000,394 | ---- | M] () -- C:\WINDOWS\tasks\ProgramUpdateCheck.job
    [2013/01/24 18:45:36 | 000,002,048 | --S- | M] () -- C:\WINDOWS\bootstat.dat
    [2013/01/24 18:21:15 | 000,000,830 | ---- | M] () -- C:\WINDOWS\tasks\Adobe Flash Player Updater.job
    [2013/01/24 18:19:35 | 000,000,792 | ---- | M] () -- C:\Documents and Settings\Eddie\Application Data\Microsoft\Internet Explorer\Quick Launch\Launch Microsoft Office Outlook.lnk
    [2013/01/24 18:19:33 | 000,475,632 | ---- | M] () -- C:\WINDOWS\System32\perfh009.dat
    [2013/01/24 18:19:33 | 000,076,666 | ---- | M] () -- C:\WINDOWS\System32\perfc009.dat
    [2013/01/24 18:19:25 | 000,002,521 | ---- | M] () -- C:\Documents and Settings\Eddie\Desktop\EMAIL.lnk
    [2013/01/24 18:06:00 | 000,000,884 | ---- | M] () -- C:\WINDOWS\tasks\GoogleUpdateTaskMachineUA.job
    [2013/01/24 18:03:00 | 000,000,384 | -H-- | M] () -- C:\WINDOWS\tasks\Microsoft Antimalware Scheduled Scan.job
    [2013/01/24 17:50:53 | 000,578,255 | ---- | M] () -- C:\Documents and Settings\Eddie\Desktop\adwcleaner.exe
    [2013/01/24 09:46:44 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Eddie\Desktop\OTL.exe
    [2013/01/24 09:46:36 | 000,499,147 | ---- | M] (Oleg N. Scherbakov) -- C:\Documents and Settings\Eddie\Desktop\JRT.exe
    [2013/01/23 17:46:04 | 000,001,945 | ---- | M] () -- C:\WINDOWS\epplauncher.mif
    [2013/01/23 17:38:25 | 000,000,027 | ---- | M] () -- C:\WINDOWS\System32\drivers\etc\hosts
    [2013/01/23 17:13:15 | 000,000,327 | RHS- | M] () -- C:\boot.ini
    [2013/01/22 08:05:42 | 000,002,497 | ---- | M] () -- C:\Documents and Settings\Eddie\Desktop\Microsoft Office Word 2003.lnk
    [2013/01/19 15:29:19 | 000,000,974 | ---- | M] () -- C:\Documents and Settings\Eddie\Desktop\Shortcut to iexplore.exe.lnk
    [2013/01/19 14:09:17 | 000,186,719 | ---- | M] () -- C:\Documents and Settings\Eddie\Local Settings\Application Data\census.cache
    [2013/01/19 14:09:10 | 000,166,190 | ---- | M] () -- C:\Documents and Settings\Eddie\Local Settings\Application Data\ars.cache
    [2013/01/19 14:02:49 | 000,000,036 | ---- | M] () -- C:\Documents and Settings\Eddie\Local Settings\Application Data\housecall.guid.cache
    [2013/01/19 13:14:31 | 000,000,211 | ---- | M] () -- C:\Boot.bak
    [2013/01/19 12:41:28 | 000,000,742 | ---- | M] () -- C:\Documents and Settings\Eddie\Application Data\Microsoft\Internet Explorer\Quick Launch\Mozilla Firefox.lnk
    [2013/01/19 12:41:28 | 000,000,724 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\Mozilla Firefox.lnk
    [2013/01/19 12:23:59 | 000,004,566 | ---- | M] () -- C:\WINDOWS\imsins.BAK
    [2013/01/08 21:45:22 | 000,000,249 | ---- | M] () -- C:\Documents and Settings\Eddie\Desktop\knoxville garage & moving sales classifieds - craigslist.url
    [2013/01/07 16:40:47 | 000,000,682 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\CCleaner.lnk
    [2013/01/07 15:41:03 | 000,000,830 | ---- | M] () -- C:\WINDOWS\System32\InstallUtil.InstallLog
    [2013/01/03 19:14:22 | 000,000,653 | ---- | M] () -- C:\Documents and Settings\Eddie\Desktop\Oak Ridge, TN Map MapQuest.url
    [2013/01/02 14:53:28 | 000,311,584 | ---- | M] () -- C:\WINDOWS\System32\FNTCACHE.DAT
    [2013/01/01 10:46:18 | 000,001,487 | ---- | M] () -- C:\Documents and Settings\Eddie\Desktop\Windows Explorer.lnk
    [1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]
    [1 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]

    ========== Files Created - No Company Name ==========

    [2013/01/24 17:50:34 | 000,578,255 | ---- | C] () -- C:\Documents and Settings\Eddie\Desktop\adwcleaner.exe
    [2013/01/23 17:55:58 | 000,000,384 | -H-- | C] () -- C:\WINDOWS\tasks\Microsoft Antimalware Scheduled Scan.job
    [2013/01/23 17:46:04 | 000,001,945 | ---- | C] () -- C:\WINDOWS\epplauncher.mif
    [2013/01/23 17:45:58 | 000,001,698 | ---- | C] () -- C:\Documents and Settings\All Users\Start Menu\Programs\Microsoft Security Essentials.lnk
    [2013/01/23 17:13:15 | 000,000,211 | ---- | C] () -- C:\Boot.bak
    [2013/01/23 17:13:12 | 000,260,272 | RHS- | C] () -- C:\cmldr
    [2013/01/23 17:11:54 | 000,256,000 | ---- | C] () -- C:\WINDOWS\PEV.exe
    [2013/01/23 17:11:54 | 000,208,896 | ---- | C] () -- C:\WINDOWS\MBR.exe
    [2013/01/23 17:11:54 | 000,098,816 | ---- | C] () -- C:\WINDOWS\sed.exe
    [2013/01/23 17:11:54 | 000,080,412 | ---- | C] () -- C:\WINDOWS\grep.exe
    [2013/01/23 17:11:54 | 000,068,096 | ---- | C] () -- C:\WINDOWS\zip.exe
    [2013/01/19 15:29:19 | 000,000,974 | ---- | C] () -- C:\Documents and Settings\Eddie\Desktop\Shortcut to iexplore.exe.lnk
    [2013/01/19 15:21:33 | 000,001,487 | ---- | C] () -- C:\Documents and Settings\Eddie\Desktop\Windows Explorer.lnk
    [2013/01/19 14:09:17 | 000,186,719 | ---- | C] () -- C:\Documents and Settings\Eddie\Local Settings\Application Data\census.cache
    [2013/01/19 14:09:10 | 000,166,190 | ---- | C] () -- C:\Documents and Settings\Eddie\Local Settings\Application Data\ars.cache
    [2013/01/19 14:02:49 | 000,000,036 | ---- | C] () -- C:\Documents and Settings\Eddie\Local Settings\Application Data\housecall.guid.cache
    [2013/01/19 12:41:28 | 000,000,742 | ---- | C] () -- C:\Documents and Settings\Eddie\Application Data\Microsoft\Internet Explorer\Quick Launch\Mozilla Firefox.lnk
    [2013/01/19 12:41:28 | 000,000,730 | ---- | C] () -- C:\Documents and Settings\All Users\Start Menu\Programs\Mozilla Firefox.lnk
    [2013/01/19 12:41:28 | 000,000,724 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\Mozilla Firefox.lnk
    [2013/01/19 12:04:11 | 000,004,566 | ---- | C] () -- C:\WINDOWS\imsins.BAK
    [2013/01/07 16:40:47 | 000,000,682 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\CCleaner.lnk
    [2012/11/09 14:32:28 | 001,531,954 | ---- | C] () -- C:\Documents and Settings\LocalService\Local Settings\Application Data\WPFFontCache_v0400-S-1-5-21-1214440339-1060284298-1417001333-1003-0.dat
    [2012/11/09 07:22:05 | 000,255,554 | ---- | C] () -- C:\Documents and Settings\LocalService\Local Settings\Application Data\WPFFontCache_v0400-System.dat
    [2012/05/01 21:11:01 | 000,034,814 | ---- | C] () -- C:\Documents and Settings\Eddie\Local Settings\Application Data\dt.dat
    [2012/02/15 03:29:44 | 000,003,072 | ---- | C] () -- C:\WINDOWS\System32\iacenc.dll
    [2011/12/31 17:58:09 | 000,061,678 | ---- | C] () -- C:\Documents and Settings\Eddie\Application Data\PFP120JPR.{PB
    [2011/12/31 17:58:09 | 000,012,358 | ---- | C] () -- C:\Documents and Settings\Eddie\Application Data\PFP120JCM.{PB
    [2011/12/31 11:54:56 | 000,000,030 | ---- | C] () -- C:\WINDOWS\Iedit.INI
    [2011/12/31 11:14:57 | 000,000,664 | ---- | C] () -- C:\WINDOWS\System32\d3d9caps.dat
    [2011/12/31 10:57:31 | 000,000,510 | ---- | C] () -- C:\WINDOWS\hpbvspst.ini
    [2011/12/31 10:53:41 | 000,007,268 | ---- | C] () -- C:\WINDOWS\hpdj3740.ini
    [2011/12/29 19:00:24 | 000,000,376 | ---- | C] () -- C:\WINDOWS\ODBC.INI
    [2011/12/29 18:42:46 | 000,002,048 | --S- | C] () -- C:\WINDOWS\bootstat.dat
    [2011/12/29 18:37:45 | 000,021,640 | ---- | C] () -- C:\WINDOWS\System32\emptyregdb.dat
    [2011/12/29 13:33:22 | 000,004,161 | ---- | C] () -- C:\WINDOWS\ODBCINST.INI
    [2011/12/29 13:32:14 | 000,311,584 | ---- | C] () -- C:\WINDOWS\System32\FNTCACHE.DAT

    ========== ZeroAccess Check ==========

    [2013/01/01 10:40:37 | 000,000,227 | RHS- | M] () -- C:\WINDOWS\assembly\Desktop.ini

    [HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

    [HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

    [HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
    "" = %SystemRoot%\system32\shdocvw.dll -- [2008/04/14 05:42:06 | 001,499,136 | ---- | M] (Microsoft Corporation)
    "ThreadingModel" = Apartment

    [HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
    "" = %systemroot%\system32\wbem\fastprox.dll -- [2009/02/09 07:10:48 | 000,473,600 | ---- | M] (Microsoft Corporation)
    "ThreadingModel" = Free

    [HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]
    "" = %systemroot%\system32\wbem\wbemess.dll -- [2008/04/14 05:42:10 | 000,273,920 | ---- | M] (Microsoft Corporation)
    "ThreadingModel" = Both

    ========== LOP Check ==========

    [2013/01/04 09:59:08 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\AVG
    [2013/01/23 17:29:02 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\AVG2013
    [2011/12/29 20:29:41 | 000,000,000 | -H-D | M] -- C:\Documents and Settings\All Users\Application Data\Common Files
    [2013/01/23 17:29:24 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\MFAData
    [2012/11/11 21:27:53 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Ulead Systems
    [2013/01/04 09:57:12 | 000,000,000 | -HSD | M] -- C:\Documents and Settings\All Users\Application Data\{D1D4879F-2279-49C9-AEBF-3B95C84EAA8F}
    [2013/01/11 08:08:47 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Default User\Application Data\TuneUp Software
    [2013/01/04 09:58:36 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Eddie\Application Data\AVG
    [2012/12/13 11:23:08 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Eddie\Application Data\AVG2013
    [2012/01/26 14:51:00 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Eddie\Application Data\FinalMediaPlayer
    [2011/12/31 11:36:33 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Eddie\Application Data\Snapfish
    [2012/12/13 11:01:18 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Eddie\Application Data\TuneUp Software
    [2011/12/31 11:26:14 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Eddie\Application Data\Ulead Systems
    [2013/01/07 10:00:22 | 000,000,000 | ---D | M] -- C:\Documents and Settings\LocalService\Application Data\AVG

    ========== Purity Check ==========



    < End of report >
    There was no extras.txt file this time.
  4. Broni

    Broni Malware Annihilator Posts: 46,182   +251

    That's incorrect.
    You clicked on "Scan" button instead of "Fix" button.
    Redo.
  5. pidjones

    pidjones Newcomer, in training Topic Starter Posts: 31

    Ok, new report from OTL with the Run Fix:

    01242013_185559.log:

    All processes killed
    ========== OTL ==========
    Service RUBotSrv stopped successfully!
    Service RUBotSrv deleted successfully!
    File C:\Program Files\Trend Micro\RUBotted\RUBotSrv.exe not found.
    HKLM\SOFTWARE\Microsoft\Internet Explorer\Main\\Default_Secondary_Page_URL| /E : value set successfully!
    HKLM\SOFTWARE\Microsoft\Internet Explorer\Main\\Secondary Start Pages| /E : value set successfully!
    Registry value HKEY_USERS\S-1-5-21-1214440339-1060284298-1417001333-1003\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{2318C2B1-4965-11D4-9B18-009027A5CD4F} deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{2318C2B1-4965-11D4-9B18-009027A5CD4F}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\linkscanner\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{F274614C-63F8-47D5-A4D1-FBDDE494F8D1}\ deleted successfully.
    File {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG2012\avgpp.dll File not found not found.
    C:\Documents and Settings\All Users\Application Data\AVG\AWL2012 folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\AVG\AWL\Program Statistics folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\AVG\AWL folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\AVG folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\AVG2013\log folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\AVG2013\IDS\quarantine folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\AVG2013\IDS\config folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\AVG2013\IDS folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\AVG2013\DB folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\AVG2013\Cfg folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\AVG2013 folder moved successfully.
    C:\Documents and Settings\Eddie\Application Data\AVG\AWL2012\TuningIndex folder moved successfully.
    C:\Documents and Settings\Eddie\Application Data\AVG\AWL2012\StartUp Manager folder moved successfully.
    C:\Documents and Settings\Eddie\Application Data\AVG\AWL2012\Dashboard folder moved successfully.
    C:\Documents and Settings\Eddie\Application Data\AVG\AWL2012\Backups folder moved successfully.
    C:\Documents and Settings\Eddie\Application Data\AVG\AWL2012 folder moved successfully.
    C:\Documents and Settings\Eddie\Application Data\AVG folder moved successfully.
    C:\Documents and Settings\Eddie\Application Data\AVG2013\cfgall folder moved successfully.
    C:\Documents and Settings\Eddie\Application Data\AVG2013 folder moved successfully.
    C:\Documents and Settings\LocalService\Application Data\AVG\AWL2012\Backups folder moved successfully.
    C:\Documents and Settings\LocalService\Application Data\AVG\AWL2012 folder moved successfully.
    C:\Documents and Settings\LocalService\Application Data\AVG folder moved successfully.
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 67 bytes
    ->Flash cache emptied: 56475 bytes

    User: Eddie
    ->Temp folder emptied: 35092 bytes
    ->Temporary Internet Files folder emptied: 8034718 bytes
    ->FireFox cache emptied: 22411593 bytes
    ->Flash cache emptied: 1550 bytes

    User: LocalService
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 245894 bytes

    User: NetworkService
    ->Temp folder emptied: 12750 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 2577 bytes
    %systemroot%\System32\dllcache .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 604527 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 416052 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 33170 bytes
    RecycleBin emptied: 140793 bytes

    Total Files Cleaned = 31.00 mb


    [EMPTYJAVA]

    User: All Users

    User: Default User

    User: Eddie

    User: LocalService

    User: NetworkService

    Total Java Files Cleaned = 0.00 mb


    [EMPTYFLASH]

    User: All Users

    User: Default User
    ->Flash cache emptied: 0 bytes

    User: Eddie
    ->Flash cache emptied: 0 bytes

    User: LocalService

    User: NetworkService

    Total Flash Files Cleaned = 0.00 mb


    OTL by OldTimer - Version 3.2.69.0 log created on 01242013_185559

    Files\Folders moved on Reboot...

    PendingFileRenameOperations files...

    Registry entries deleted on Reboot...
  6. Broni

    Broni Malware Annihilator Posts: 46,182   +251

  7. pidjones

    pidjones Newcomer, in training Topic Starter Posts: 31

    Security check report:
    Results of screen317's Security Check version 0.99.57
    Windows XP Service Pack 3 x86
    Internet Explorer 8
    ``````````````Antivirus/Firewall Check:``````````````
    Windows Firewall Enabled!
    Please wait while WMIC is being installed.d
    I
    s
    p
    l
    a
    y
    N
    a
    m
    e
    ECHO is off.
    M
    I
    c
    r
    o
    s
    o
    f
    t
    ECHO is off.
    S
    e
    c
    u
    r
    I
    t
    y
    ECHO is off.
    E
    s
    e
    n
    t
    I
    a
    l
    s
    ECHO is off.
    Antivirus up to date!
    `````````Anti-malware/Other Utilities Check:`````````
    CCleaner
    Adobe Reader 10.1.5 Adobe Reader out of Date!
    Mozilla Firefox (18.0.1)
    ````````Process Check: objlist.exe by Laurent````````
    Microsoft Security Essentials MSMpEng.exe
    Microsoft Security Essentials msseces.exe
    `````````````````System Health check`````````````````
    Total Fragmentation on Drive C:: 13% Defragment your hard drive soon! (Do NOT defrag if SSD!)
    ````````````````````End of Log``````````````````````
  8. pidjones

    pidjones Newcomer, in training Topic Starter Posts: 31

    Farbar Service Scanner Version: 16-01-2013
    Ran by Eddie (administrator) on 24-01-2013 at 19:08:21
    Running from "C:\Documents and Settings\Eddie\Desktop"
    Microsoft Windows XP Service Pack 3 (X86)
    Boot Mode: Normal
    ****************************************************************

    Internet Services:
    ============

    Connection Status:
    ==============
    Localhost is accessible.
    LAN connected.
    Attempt to access Google IP returned error. Google IP is offline
    Google.com is accessible.
    Yahoo IP is accessible.
    Yahoo.com is accessible.


    Windows Firewall:
    =============

    Firewall Disabled Policy:
    ==================


    System Restore:
    ============

    System Restore Disabled Policy:
    ========================


    Security Center:
    ============

    Windows Update:
    ============

    Windows Autoupdate Disabled Policy:
    ============================


    File Check:
    ========
    C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
    C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit
    C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit
    C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit
    C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit
    C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit
    C:\WINDOWS\system32\ipnathlp.dll => MD5 is legit
    C:\WINDOWS\system32\netman.dll => MD5 is legit
    C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
    C:\WINDOWS\system32\srsvc.dll => MD5 is legit
    C:\WINDOWS\system32\Drivers\sr.sys => MD5 is legit
    C:\WINDOWS\system32\wscsvc.dll => MD5 is legit
    C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
    C:\WINDOWS\system32\wuauserv.dll => MD5 is legit
    C:\WINDOWS\system32\qmgr.dll => MD5 is legit
    C:\WINDOWS\system32\es.dll => MD5 is legit
    C:\WINDOWS\system32\cryptsvc.dll => MD5 is legit
    C:\WINDOWS\system32\svchost.exe => MD5 is legit
    C:\WINDOWS\system32\rpcss.dll => MD5 is legit
    C:\WINDOWS\system32\services.exe => MD5 is legit

    Extra List:
    =======
    Gpc(3) IPSec(5) NetBT(6) PSched(7) Tcpip(4)
    0x09000000050000000100000002000000030000000400000009000000080000000600000007000000
    IpSec Tag value is correct.

    **** End of log ****
  9. pidjones

    pidjones Newcomer, in training Topic Starter Posts: 31

    Wow. ESET does take forever to download its signatures. I will leave it to run overnight and check on it when I get off work tomorrow (if I don't get iced in).
  10. Broni

    Broni Malware Annihilator Posts: 46,182   +251

  11. pidjones

    pidjones Newcomer, in training Topic Starter Posts: 31

    ESET scan report:

    C:\System Volume Information\_restore{B58D6E08-2998-44A7-B25D-E8EAFFDE8ADE}\RP383\A0024992.dll a variant of Win32/Adware.Yontoo.B application cleaned by deleting - quarantined
    C:\System Volume Information\_restore{B58D6E08-2998-44A7-B25D-E8EAFFDE8ADE}\RP399\A0027754.exe a variant of Win32/SpeedingUpMyPC application deleted - quarantined
    C:\System Volume Information\_restore{B58D6E08-2998-44A7-B25D-E8EAFFDE8ADE}\RP401\A0027861.dll a variant of Win32/Adware.Yontoo.A application cleaned by deleting - quarantined
    C:\System Volume Information\_restore{B58D6E08-2998-44A7-B25D-E8EAFFDE8ADE}\RP401\A0027862.dll a variant of Win32/Adware.Yontoo.A application cleaned by deleting - quarantined
    C:\System Volume Information\_restore{B58D6E08-2998-44A7-B25D-E8EAFFDE8ADE}\RP401\A0027864.dll a variant of Win32/Adware.Yontoo.B application cleaned by deleting - quarantined

    Looks like everything left was in restore points?
     
  12. pidjones

    pidjones Newcomer, in training Topic Starter Posts: 31

    I turned MSSE back on after finishing ESET.
  13. Broni

    Broni Malware Annihilator Posts: 46,182   +251

    Update Adobe Reader

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions (if present).
    Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

    Alternatively, you can uninstall Adobe Reader (33.5 MB), download and install Foxit PDF Reader(3.5MB) from HERE.
    It's a much smaller file to download and uses a lot less resources than Adobe Reader.
    Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or any other garbage.

    ===================================

    Your computer is clean [​IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
    :Commands
    [purity]
    [emptytemp]
    [EMPTYFLASH]
    [emptyjava]
    [CLEARALLRESTOREPOINTS]
    [Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current.

    4. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Check if your browser plugins are up to date.
    Firefox - https://www.mozilla.org/en-US/plugincheck/
    other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

    6. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    7. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    8. Run Temporary File Cleaner (TFC) weekly.

    9. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    10. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    11. (Windows XP only) Run defrag at your convenience.

    12. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    13. Read:
    How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
    Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/

    14. Please, let me know, how your computer is doing.
  14. pidjones

    pidjones Newcomer, in training Topic Starter Posts: 31

    I will take care of these tomorrow, as soon as the roads clear (we had an ice storm, and they are re-freezing tonight). Updates are indeed due for Windows, but I was waiting until instructed or finished. I will place bookmarks to the informational pages on avoiding problems in his IE favorites. Once again, thanks for the great help! .
  15. Broni

    Broni Malware Annihilator Posts: 46,182   +251

  16. pidjones

    pidjones Newcomer, in training Topic Starter Posts: 31

    OLT log:

    All processes killed
    ========== OTL ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Eddie
    ->Temp folder emptied: 1657122 bytes
    ->Temporary Internet Files folder emptied: 1866819 bytes
    ->FireFox cache emptied: 7161487 bytes
    ->Flash cache emptied: 0 bytes

    User: LocalService
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes

    User: NetworkService
    ->Temp folder emptied: 5804 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\dllcache .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 14729 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 10.00 mb


    [EMPTYFLASH]

    User: All Users

    User: Default User
    ->Flash cache emptied: 0 bytes

    User: Eddie
    ->Flash cache emptied: 0 bytes

    User: LocalService

    User: NetworkService

    Total Flash Files Cleaned = 0.00 mb


    [EMPTYJAVA]

    User: All Users

    User: Default User

    User: Eddie

    User: LocalService

    User: NetworkService

    Total Java Files Cleaned = 0.00 mb

    Restore point Set: OTL Restore Point

    OTL by OldTimer - Version 3.2.69.0 log created on 01262013_113158

    Files\Folders moved on Reboot...

    PendingFileRenameOperations files...

    Registry entries deleted on Reboot...
  17. pidjones

    pidjones Newcomer, in training Topic Starter Posts: 31

    Only one MS update needed.

    PSI running now. Everything looking good. I do want to advise you that the link to Foxit pdf reader has other links on the page that appear at first to be the correct download link, but in fact lead you to other pages. A pretty shady thing they pull there.

    I will place a folder on their desktop with links to MWB, PSI, and TFC and call the folder "Run These weekly".

    I have placed links to the advisory pages in their Favorites.

    You have been patient and awesome - Thanks!
  18. Broni

    Broni Malware Annihilator Posts: 46,182   +251

    Way to go!! [​IMG]
    Good luck and stay safe :)


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