Hi Broni, I just wanted to touch base and let you know that I'm still here. I fell ill over the weekend and didn't have the chance to respond. Today I will only be available for a little while. I'll try to do the things you suggested tonight, but I might not get the logs posted til tomorrow. Is that okay? I'm still not quite feeling 100% so I haven't been on the computer much. I did uninstall and reinstall Avast on Friday. It appears that the virus had removed the license file which was causing me to lose access to the program. Once I reinstalled and updated the license, I was back up and running.