Sign up for a new account or log in here:
Caution: The printer's cable (USB or Parallel) must be unplugged before proceeding.
Automatic Installation Instructions:
Automatic Features (available only for Internet Explorer and selected languages)
Simple. Click the INSTALL NOW button (near the bottom of this web page) for guidance through the process.
Flexible. Download only or install now.
Resumable download. If you lose your connection to the internet, reconnect and complete the download.
Optional: For step-by-step instructions and troubleshooting help,click here.
Manual Installation Instructions:
Create a new folder on the hard drive: c:\dj960 before downloading the printer driver.
Click "Install Printer Software"
Note: If this screen is not present, check the taskbar for a minimized screen named "960c". Follow the instructions on the installer screen to complete the installation.
Note: You may see a screen indicating the printer cannot be found. Click on the "Locate Printer" button to continue.
Note: There may be one or more printers installed. To verify the correct printer has been selected, do the following:
Click on the Start Menu
Click "Printers and Faxes"
Verify that the "hp deskjet 960c series" is present.
Make sure the HP printer with driver with "series" in the name has a Check Mark next to it, indicating it is the default printer.
To make a printer the default printer, right click on the printer name and select "Set as Default Printer"
Step 2: Does your system fulfill the following requirements?
Operating system(s): Microsoft Windows XP
Note: Before proceeding with your driver installation we suggest you make sure you are installing the latest version available and for the appropriate model/revision and Operating System. We strongly suggest following 'readme' instructions for installing drivers when available. Often restarting your system will be necessary for the new driver to become active and start functioning properly.
Get free exclusive content, learn about new features and breaking tech news.