Intel Centrino Wi-Fi users still experiencing connectivity issues

By on September 10, 2013, 6:30 PM
intel, wi-fi, wifi, wifi adapter, connectivity issue, intel centrino

Earlier this year a number of users reported disconnection errors with Intel’s Centrino 6230 / 6235 Wi-Fi adapters. The chip maker has since released a series of updates but it would seem the issue still persists and affected users are losing their patience waiting for a fix.

Neowin was the first to break the story back in April and since then, a number of users have contacted the publication noting their accounts on Intel’s forum have been deleted. Interestingly enough, even the original author’s messages and account have since been removed.

Most users experiencing the issue say their new laptop connects to their wireless network without issue for a few hours. After that, the connection will drop and trying to reconnect will often result in a message saying the wireless network doesn’t exist. Disabling then turning the Wi-Fi back on will usually reconnect a user but the same thing will happen again a couple of hours later.

Users say the issue is most apparent when download large files at high speeds or when playing multiplayer games.

One reader contacted the publication to offer up a response received from Intel. In it, the user was told Intel engineers are acutely aware of the problem and there are two upcoming software releases in the pipeline that should help alleviate the issues. The first is expected within the next couple of weeks with a follow-up scheduled for around six weeks from now.

Until then, the only fix appears to be to disable 802.11n mode which of course will have an impact on connection speeds.




User Comments: 4

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JC713 JC713 said:

I sometimes get similar issues with my Intel Wifi Link 1000 adapter.

Darth Shiv Darth Shiv said:

I've had nothing but trouble with wifi-n. On a few different platforms but my centrino 6230 is hopeless. It's funny this article came out now. 2 days ago I ran a long gbit ethernet cable so the network speeds and reliability were acceptable.

Arris Arris said:

Had a few strange disconnects with my 6235 but not to the extent where I'd actually considered it a problem to look into. Will keep a closer eye on its performance from here onwards.

milsorgen milsorgen said:

Mid november and still a mess. I'm on a 2000 series device which is plagued by the same problems. Had a brief respite after using the Win8 provided drivers but it's more of the same... heck some times the hardware "disappears" completely after waking my computer fron an overnight sleep requiring upwards of two restarts to function again. Disgraceful, the darn thing even locks up the decive manager at times when trying to interact with it. Never seen behavior like that before and certainly never expected it from an Intel product!

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