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ACSI: Apple outranks competitors in consumer satisfaction

Consumers are no happier with their computers this year than they were last year, according to the American Customer Satisfaction Index. In its annual report, the group found that consumer satisfaction with personal computers has remained stagnant at 78 out…

ACSI: Apple maintains leads in consumer satisfaction

Consumers are happier than ever with their electronics purchases, according to a paper published by the American Consumer Satisfaction Index (ACSI) today. It's reported that satisfaction ratings for computers, appliances and pricey electronics like TVs are at or near all-time…