64-bit and RAM problem?

Status
Not open for further replies.
G

Guru1294

Posts: 32   +0
Ok i gotta slight problem.

Apparently when i go to system specs in windows 7, it says i have 4.00 GB of ram but ony 2.97 is usable? What the heck. What happened to the rest.

Now i did do a little research and what i found was that this problem should only be occurring on 32 bit operating systems. But i have 64 bit !!! What gives?

This never happened to me earlier. My windows index score is still the same.

I also checked back on my update history and here's what i found:

Update for Windows 7 for x64-based Systems (KB981793)

Installation date: ‎25/‎05/‎2010 3:35 PM

Installation status: Successful

Update type: Important

Install this update to resolve issues caused by revised daylight saving time and time zone laws in several countries. This update enables your computer to automatically adjust the computer clock on the correct date in 2010. After you install this item, you may have to restart your computer.



can anybody please help.
I really appreciate it.

Specs will be provided upon request.
 
The missing RAM is being used to run the operating system and any other applications you might have open at a given moment (e.g. virus protection).
 
Just to clarify things, i think this happened after an update because earlier for 3-4 months i never saw this appear and what is a mobo please specify
 
im not sure. I have been trying to find out. If it helps i can give you my pc manufacturer and exact model number because i had no luck finding what my mother board was.
Anyways its an Hp laptop DV-6 1238ca
 
It seems it is being used mostly for video memory. From the HP website: Video Memory Up to 2302MB (512MB dedicated) For reference: HP
 
Would'nt that be taking space from the paging file? not the ram
Apparently it should be fine if you enable memory remapping in the bios, but i don't have that feature in bios :(


BTW I appericiate you guys trying to help me.
This problem is getting on my nerves
 
I just found something in resource monitor. Apparently 4096 mb of ram, 1057 is reserved for hardware, around 1222 is in use 54 is modified 1636 is in standby and 127 is "Free".

Total adds up to 4096.

Now my only question is that. Is this a normal thing to have 1057 mb reserved for hardware or is this just my system. I don't have memory remapping feature in bios which sucks.

pLease leave comments and if possible help me to enable memory remapping without bios. If not, well im gonna have to live with it

Thanks for all responses
 
Are you absolutely sure you have a 64 bit version of 7? what you just described sounds exactly like memory mapped reservation. it lets you use somewhere between 2.75 and 3.25 Gb of 'working memory' and reserves the rest for things like pci buses, installed hardware, etc
 
I Know Next to Nothing About Laptops....

Admission absolves guilt, now I can charge in without responsibility for my actions.

Is it possible the the motherboard is 32 bit hardware...?

We had another thread along these lines and it turns out there was a setting in BIOS to enable the extra RAM option.

Vague, I know. Plus, I'm rather old and doddering, so I can't come up with the correct search terms to find the aforementioned thread.

Suggest an Email to HP support.

Alternate Universe; If you think it was an update that caused this problem, then remove it. Go to programs in "control panel", click on "shop updates", then uninstall the update. This brought to you by the "If Thy Right Eye Offends Thee, Pluck it Out", school of computer repair. (not licensed or accredited in any state).

The system clock resides in the BIOS, so one supposes there could be a connection between two seemingly unrelated actions.

Personally, I saw the offer of this update, looked at the clock on the taskbar, saw that it displayed the correct time, and ignored it.
 
Yea i don't seem to be understanding why i 1057 mb is hardare reserved usually it shouldn't be more than 100 mb. I can definitely confirm i have 64 bit. If you need screenshot please post. please also tell me how to take a screenshot and upload it here.

Thanks
 
its not my graphics card i believe because it only uses shared memory when required and that too from the hard disk. Its onboard but ha 512 dedicated memory
 
Guru1294 said:
Yea i don't seem to be understanding why i 1057 mb is hardare reserved usually it shouldn't be more than 100 mb. I can definitely confirm i have 64 bit. If you need screenshot please post. please also tell me how to take a screenshot and upload it here.

Thanks
Click to expand...
In 32 bit operation 1057 MB reserved for hardware addresses is quite normal.

Go into BIOS and look around. Don't change anything. Just see what options exist for the control of memory. Share this with us.
 
No memory remapping options. Ram is shown at 4096 mb. I have checked this before. but still i did it again if i could find something again. Also i just updated my bios recently but things are still the same :(
 
The product specifications at HP site say "Video Memory Up to 2302MB (512MB dedicated)", that's what eating up your RAM.

The BIOS should/might have options for controlling the amount of shared RAM (I remember my old HP NX6125 having that option). If it doesn't, maybe a HP utility in Windows does?
 
No actually there is no such application that i have to enable memory remapping or somehow tell windows to use all the memory

THanks for the idea i actually discovered a lot more applications on my computer that otherwise i never knew about
 
Missing Memory

Guru1294,

Your computer is definitely a 64bit and should be able to address up to 8GB of memory. The update KB981783 is probably NOT the problem.

Please go to HP's Support Website to update your BIOS:
http://h10025.www1.hp.com/ewfrf/wc/...dlc=en&cc=us&os=4063&product=3979372&sw_lang=

Their Description:

" WinFlash for HP Notebook System BIOS (for Notebooks with Intel Processors)
2009-11-06 , Version:F.41 A, 2.13M (‏Previous versions available)‏
This package contains the WinFlash Utility and a System BIOS image for the supported notebook/laptop models and operating systems. The WinFlash Utility is used to locally flash the System BIOS on notebooks/laptops operating in a Microsoft Windows Vista or Windows Operating System environment. "

I believe this will solve your problem.

Good Luck.
 
Sorry to burst your bubble but i recently updated to that version (F.41)

But very good try.

I made sure to keep things in mind before making this thread and this was one of them

Thanks for your help\

There was basically no change in the bios screen

All of the options were there, no new ones.
 
Anyways if no has ideas as to what exactly this could be then i guess im gonna have to live with the fact that 4gb ram is not fully usable
 
HOLY **** I found the cause. EVERYBODY WHO HAS THIS PROBLEM PLEASE READ!!

If you are having the same problem as me, i have the answer (Works only for 64 bit users)

Go to start menu > type Msconfig > Boot> Advanced > Uncheck maximum memory

Hopefully it worked for everybody with this problem

To double check Go startmenu> type resource monitor and you should see all you memory being used.

To triple check go to system properties and it should say that all the installed memory is being used. not (2.97,2.99 etc etc)
 
Status
Not open for further replies.

Similar threads

Cal Jeffrey
Your outdated version of Windows Media Player 6 will still work after the Y2K38 bug ends...
Replies
6
Views
148
dangh
dangh
Daniel Sims
Microsoft confirms standalone Office 2024 is coming to Windows and Mac later this year
Replies
15
Views
309
Gezzer
G
midian182
Valve ends Steam support for Windows 7 and Windows 8
Replies
7
Views
303
human7
H

Latest posts

Back