8 step completed help

By JPMWORK ยท 6 replies
Feb 19, 2009
  1. running dell desktop
    windows xp sp3
    slow running and freezing up on me
    getting the following error codes and pop-ups

    Blue screen
    xxxstop:0x0000007e - c0xc0000005 - 0x804ecba1 - 0xf794c998 - 0xf794c694

    after windows loads i get
    xccdf16_09013la.dll missing
    system32\bvepqiei.dll missing

    ran your 8 step and found 127 bad things i think.
    attaching my log files
    any help would be Fantastic.
  2. mflynn

    mflynn TS Rookie Posts: 2,655

    You were eat up with Malware!

    Likely have much more.

    Another run indicated!
    OK there were found/removed items in both MBAM and SAS so we need to run again as the first run likely exposed things that were not even seen the first time.

    So another run Quick Scan will likely find more. So UPDATE them both and run again.


    JPMWORK TS Rookie Topic Starter

    OK thanks, have run 8 step again with much better end results, and running and updating couple times a day now ..
    i am now getting the same two listing on my maleware report and i choose to remove but they are still there the next time i run the program also the data in the report says WINDOWS NT i am running WINDOWS XP PRO
    any ideas ?

  4. mflynn

    mflynn TS Rookie Posts: 2,655

    We were not finished! Very likely so!

    Always post the logs and wait until we say you are clean!

    Open MBAM click Logs and attach the Logs after the above!
    Open SAS click Preferences then Statistics/Logs and attach those after the above.


    JPMWORK TS Rookie Topic Starter

    OK my new log files
    no log file for SAS as no spyware detected at all ran 2 times to make sure

    JPMWORK TS Rookie Topic Starter

    all 3 new logs this time sorry
  7. mflynn

    mflynn TS Rookie Posts: 2,655

    OK now the below ...

    Download SDFix to Desktop.


    On Desktop run SDdFix It will run (install) then close.

    Then reboot into Safe Mode

    As the computer starts up, tap the F8 key several times.

    On the Boot menu Choose Safe Mode.

    Click thu all the prompts to get to desktop.

    At Desktop
    My Computer C: drive. Double-click to open.

    Look for a folder called SD Fix. Double-click to enter SD Fix.

    Double-click to RunThis.bat. Type Y to begin.

    SD Fix does its job.

    When prompted hit the enter key to restart the computer

    Your computer will reboot.

    On normal restart the Fixtool will run again and complete the removal process then say Finished,
    Hit the Enter key to end the script and load your desktop icons.

    Once the desktop is up, the SDFix report will open on screen and also be saved to the SDFix folder as Report.txt.
    Attach the Report.txt file to your next post.
    Download ComboFix

    NOTE: If you have had ComboFix more than a few days old delete and re-download.

    Get it here: http://download.bleepingcomputer.com/sUBs/ComboFix.exe
    Or here: http://subs.geekstogo.com/ComboFix.exe

    Double click combofix.exe follow the prompts.

    Install Recovery Console if connected to the Internet!

    When finished, it will open a log.
    Attach the log and a new HJT log in your next reply.

    Note: Do not click combofix's window while its running. That may cause it to stall.

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