Resolved 8 steps for virus/malware removal (logs included)

Status
Not open for further replies.
Hi All,

I am having problmes with the speed of IE. I have followed your 8 steps and included the logs below. Any/all help is highly appreciated.

Thanks in advance.

--------------------------------------------------------------------------------------------------
Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 6469

Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.19048

29/04/2011 5:22:07 PM
mbam-log-2011-04-29 (17-22-07).txt

Scan type: Quick scan
Objects scanned: 147895
Time elapsed: 9 minute(s), 2 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\zrpt.xml (Malware.Trace) -> Quarantined and deleted successfully.

-----------------------------------------------------------------------------------------

GMER 1.0.15.15570 - http://www.gmer.net
Rootkit quick scan 2011-04-29 17:35:48
Windows 6.0.6002 Service Pack 2 Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-0 FUJITSU_MHZ2320BH_G1 rev.0040020C
Running: cm9qhciw.exe; Driver: C:\Users\Scott\AppData\Local\Temp\kgloypow.sys


---- Devices - GMER 1.0.15 ----

AttachedDevice \Driver\tdx \Device\Ip kl1.sys (Kaspersky Unified Driver/Kaspersky Lab)
AttachedDevice \Driver\tdx \Device\Tcp kl1.sys (Kaspersky Unified Driver/Kaspersky Lab)
AttachedDevice \Driver\tdx \Device\Udp kl1.sys (Kaspersky Unified Driver/Kaspersky Lab)
AttachedDevice \Driver\tdx \Device\RawIp kl1.sys (Kaspersky Unified Driver/Kaspersky Lab)
AttachedDevice \Driver\kbdclass \Device\KeyboardClass0 Wdf01000.sys (WDF Dynamic/Microsoft Corporation)
AttachedDevice \Driver\kbdclass \Device\KeyboardClass1 Wdf01000.sys (WDF Dynamic/Microsoft Corporation)

---- EOF - GMER 1.0.15 ----

------------------------------------------------------------------------------------------------------

DDS (Ver_11-03-05.01) - NTFSx86
Run by Scott at 17:42:40.21 on Fri 29/04/2011
Internet Explorer: 8.0.6001.19048
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.61.1033.18.1789.980 [GMT 10:00]
.
AV: Kaspersky Internet Security *Disabled/Updated* {56547CC9-C9B2-849D-8FEF-A496150D6A06}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Kaspersky Internet Security *Disabled/Updated* {ED359D2D-EF88-8B13-B55F-9FE46E8A20BB}
FW: Kaspersky Internet Security *Disabled* {6E6FFDEC-83DD-85C5-A4B0-0DA3EBDE2D7D}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\system32\Ati2evxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\Ati2evxx.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\agrsmsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
c:\Program Files\Microsoft SQL Server\MSSQL.2\MSSQL\Binn\sqlservr.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
c:\Program Files\Microsoft SQL Server\90\Shared\sqlbrowser.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\TOSHIBA\TOSHIBA DVD PLAYER\TNaviSrv.exe
C:\Windows\system32\TODDSrv.exe
C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
C:\Program Files\TOSHIBA\SMARTLogService\TosIPCSrv.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\TOSHIBA\SmartFaceV\SmartFaceVWatchSrv.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe
C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe
C:\Program Files\Camera Assistant Software for Toshiba\traybar.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSwMgr.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Brownie\BrStsWnd.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\DivX\DivX Update\DivXUpdate.exe
C:\Program Files\Brownie\Brnipmon.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Brownie\brpjp04a.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2010\klwtblfs.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10m_ActiveX.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\wuauclt.exe
C:\Program Files\Common Files\Java\Java Update\jucheck.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\Scott\Desktop\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.hotmail.com/
uSearch Page = hxxp://www.google.com
uDefault_Page_URL = hxxp://www.google.com/ig/redirectdomain?brand=TSHN&bmod=TSHN
uSearch Bar = hxxp://www.google.com/ie
mStart Page = hxxp://www.google.com/ig/redirectdomain?brand=TSHN&bmod=TSHN
mDefault_Page_URL = hxxp://www.google.com/ig/redirectdomain?brand=TSHN&bmod=TSHN
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://www.google.com/search/?q=%s
uURLSearchHooks: H - No File
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: DivX Plus Web Player HTML5 <video>: {326e768d-4182-46fd-9c16-1449a49795f4} - c:\program files\divx\divx plus web player\npdivx32.dll
BHO: IEVkbdBHO Class: {59273ab4-e7d3-40f9-a1a8-6fa9cca1862c} - c:\program files\kaspersky lab\kaspersky internet security 2010\ievkbd.dll
BHO: DivX HiQ: {593ddec6-7468-4cdd-90e1-42dadaa222e9} - c:\program files\divx\divx plus web player\npdivx32.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: FilterBHO Class: {e33cf602-d945-461a-83f0-819f76a199f8} - c:\program files\kaspersky lab\kaspersky internet security 2010\klwtbbho.dll
TB: {10134636-E7AF-4AC5-A1DC-C7C44BB97D81} - No File
TB: {FD2FD708-1F6F-4B68-B141-C5778F0C19BB} - No File
TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
TB: {BA14329E-9550-4989-B3F2-9732E92D17CC} - No File
TB: {30F9B915-B755-4826-820B-08FBA6BD249D} - No File
uRun: [Sidebar]
uRun: [PeerBlock] c:\program files\peerblock\peerblock.exe
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [NDSTray.exe] NDSTray.exe
mRun: [cfFncEnabler.exe] cfFncEnabler.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE
mRun: [HSON] %ProgramFiles%\TOSHIBA\TBS\HSON.exe
mRun: [00TCrdMain] %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe
mRun: [Camera Assistant Software] "c:\program files\camera assistant software for toshiba\traybar.exe" /start
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [BrStsWnd] c:\program files\brownie\BrstsWnd.exe Autorun
mRun: [AVP] "c:\program files\kaspersky lab\kaspersky internet security 2010\avp.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [DivXUpdate] "c:\program files\divx\divx update\DivXUpdate.exe" /CHECKNOW
mRun: [Malwarebytes' Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
StartupFolder: c:\users\scott\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\vpncli~1.lnk - c:\windows\installer\{51fb15f4-ad27-43bc-ad4b-dd0354fb6bbd}\Icon3E5562ED7.ico
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {4248FE82-7FCB-46AC-B270-339F08212110} - {4248FE82-7FCB-46AC-B270-339F08212110} - c:\program files\kaspersky lab\kaspersky internet security 2010\klwtbbho.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
IE: {CCF151D8-D089-449F-A5A4-D9909053F20F} - {CCF151D8-D089-449F-A5A4-D9909053F20F} - c:\program files\kaspersky lab\kaspersky internet security 2010\klwtbbho.dll
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Notify: klogon - c:\windows\system32\klogon.dll
AppInit_DLLs: c:\progra~1\kasper~1\kasper~1\mzvkbd3.dll, c:\progra~1\kasper~1\kasper~1\KLOEHK.DLL
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
.
============= SERVICES / DRIVERS ===============
.
R0 klbg;Kaspersky Lab Boot Guard Driver;c:\windows\system32\drivers\klbg.sys [2008-12-15 33808]
R1 jswpslwf;JumpStart Wireless Filter Driver;c:\windows\system32\drivers\jswpslwf.sys [2009-6-10 20384]
R1 KLIM6;Kaspersky Anti-Virus NDIS 6 Filter;c:\windows\system32\drivers\klim6.sys [2009-5-15 21008]
R2 ConfigFree Service;ConfigFree Service;c:\program files\toshiba\configfree\CFSvcs.exe [2008-4-17 40960]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-21 21504]
R2 TOSHIBA SMART Log Service;TOSHIBA SMART Log Service;c:\program files\toshiba\smartlogservice\TosIPCSrv.exe [2007-12-3 126976]
R3 FwLnk;FwLnk Driver;c:\windows\system32\drivers\FwLnk.sys [2008-4-25 7168]
R3 klmouflt;Kaspersky Lab KLMOUFLT;c:\windows\system32\drivers\klmouflt.sys [2009-5-16 19472]
R3 SmartFaceVWatchSrv;SmartFaceVWatchSrv;c:\program files\toshiba\smartfacev\SmartFaceVWatchSrv.exe [2008-8-25 77824]
S2 AVP;Kaspersky Internet Security;c:\program files\kaspersky lab\kaspersky internet security 2010\avp.exe [2009-7-3 311680]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 jswpsapi;Jumpstart Wifi Protected Setup;c:\program files\jumpstart\jswpsapi.exe [2009-6-10 954368]
S3 pbfilter;pbfilter;c:\program files\peerblock\pbfilter.sys [2010-12-5 20080]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
.
=============== Created Last 30 ================
.
2011-04-29 07:39:59 0 --sh--w- c:\windows\system32\drivers\ISwift3.dat
2011-04-29 07:09:55 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-04-29 07:09:49 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-04-29 07:09:49 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-04-27 23:35:11 4240384 ----a-w- c:\windows\system32\GameUXLegacyGDFs.dll
2011-04-27 23:35:11 28672 ----a-w- c:\windows\system32\Apphlpdm.dll
2011-04-27 23:35:04 876032 ----a-w- c:\windows\system32\XpsPrint.dll
2011-04-22 06:37:24 -------- d-----w- c:\users\scott\appdata\roaming\FixCleaner
2011-04-22 06:36:45 -------- d-----w- c:\program files\FixCleaner
2011-04-19 00:51:57 -------- d-----w- c:\users\scott\appdata\roaming\Smart PDF Converter
2011-04-19 00:51:41 -------- d-----w- c:\program files\Smart PDF Converter
.
==================== Find3M ====================
.
2011-03-10 17:03:51 1162240 ----a-w- c:\windows\system32\mfc42u.dll
2011-03-10 17:03:51 1136640 ----a-w- c:\windows\system32\mfc42.dll
2011-03-03 15:42:03 739328 ----a-w- c:\windows\system32\inetcomm.dll
2011-03-03 15:40:07 173056 ----a-w- c:\windows\apppatch\AcXtrnal.dll
2011-03-03 15:40:05 542720 ----a-w- c:\windows\apppatch\AcLayers.dll
2011-03-03 15:40:05 458752 ----a-w- c:\windows\apppatch\AcSpecfc.dll
2011-03-03 15:40:04 2159616 ----a-w- c:\windows\apppatch\AcGenral.dll
2011-03-03 13:25:11 2041856 ----a-w- c:\windows\system32\win32k.sys
2011-03-02 15:44:27 86528 ----a-w- c:\windows\system32\dnsrslvr.dll
2011-02-22 14:13:01 288768 ----a-w- c:\windows\system32\XpsGdiConverter.dll
2011-02-22 13:33:12 1068544 ----a-w- c:\windows\system32\DWrite.dll
2011-02-22 13:33:09 797696 ----a-w- c:\windows\system32\FntCache.dll
2011-02-22 06:21:28 916480 ----a-w- c:\windows\system32\wininet.dll
2011-02-22 06:17:08 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-02-22 06:16:53 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
2011-02-22 06:16:40 71680 ----a-w- c:\windows\system32\iesetup.dll
2011-02-22 06:16:40 109056 ----a-w- c:\windows\system32\iesysprep.dll
2011-02-22 05:20:39 385024 ----a-w- c:\windows\system32\html.iec
2011-02-22 04:43:54 133632 ----a-w- c:\windows\system32\ieUnatt.exe
2011-02-22 04:42:38 1638912 ----a-w- c:\windows\system32\mshtml.tlb
2011-02-17 06:23:50 420864 ----a-w- c:\windows\system32\vbscript.dll
2011-02-16 16:16:37 34304 ----a-w- c:\windows\system32\atmlib.dll
2011-02-16 14:02:23 292864 ----a-w- c:\windows\system32\atmfd.dll
.
============= FINISH: 17:43:25.57 ===============

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_11-03-05.01)
.
Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 11/06/2009 4:21:43 AM
System Uptime: 29/04/2011 5:23:59 PM (0 hours ago)
.
Motherboard: TOSHIBA | | Portable PC
Processor: AMD Turion(tm) X2 Dual-Core Mobile RM-72 | Socket M2/S1G1 | 2100/1800mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 287 GiB total, 161.366 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Cisco Systems VPN Adapter
Device ID: ROOT\NET\0000
Manufacturer: Cisco Systems
Name: Cisco Systems VPN Adapter
PNP Device ID: ROOT\NET\0000
Service: CVirtA
.
==== System Restore Points ===================
.
.
==== Installed Programs ======================
.
Update for Microsoft Office 2007 (KB2508958)
2007 Microsoft Office system
Activation Assistant for the 2007 Microsoft Office suites
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 8.1.2
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Atheros Driver Installation Program
Atheros Wi-Fi Protected Setup Library
ATI Catalyst Install Manager
Bonjour
Brother HL-2140
Brother HL-5340D
Camera Assistant Software for Toshiba
Catalyst Control Center - Branding
Catalyst Control Center Core Implementation
Catalyst Control Center Graphics Full Existing
Catalyst Control Center Graphics Full New
Catalyst Control Center Graphics Light
Catalyst Control Center Graphics Previews Vista
Catalyst Control Center Localization Chinese Standard
Catalyst Control Center Localization Chinese Traditional
Catalyst Control Center Localization Czech
Catalyst Control Center Localization Danish
Catalyst Control Center Localization Dutch
Catalyst Control Center Localization Finnish
Catalyst Control Center Localization French
Catalyst Control Center Localization German
Catalyst Control Center Localization Greek
Catalyst Control Center Localization Hungarian
Catalyst Control Center Localization Italian
Catalyst Control Center Localization Japanese
Catalyst Control Center Localization Korean
Catalyst Control Center Localization Norwegian
Catalyst Control Center Localization Polish
Catalyst Control Center Localization Portuguese
Catalyst Control Center Localization Russian
Catalyst Control Center Localization Spanish
Catalyst Control Center Localization Swedish
Catalyst Control Center Localization Thai
Catalyst Control Center Localization Turkish
ccc-core-static
ccc-utility
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
CCleaner (remove only)
CD/DVD Drive Acoustic Silencer
Cisco Systems VPN Client 5.0.04.0300
DivX Setup
FrostWire 4.21.1
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
iTunes
Java Auto Updater
Java(TM) 6 Update 23
Java(TM) 6 Update 3
Kaspersky Internet Security 2010
Malwarebytes' Anti-Malware
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft Office 2003 Web Components
Microsoft Office 2007 Primary Interop Assemblies
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Professional Hybrid 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Small Business Connectivity Components
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft SQL Server 2005
Microsoft SQL Server 2005 Express Edition (SQLEXPRESS)
Microsoft SQL Server 2005 Tools Express Edition
Microsoft SQL Server Native Client
Microsoft SQL Server Setup Support Files (English)
Microsoft SQL Server VSS Writer
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft XML Parser
MSXML 4.0 SP2 (KB941833)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
OGA Notifier 2.0.0048.0
PeerBlock 1.1 (r518)
Pocket RAR documentation
QuickTime
Realtek 8169 8168 8101E 8102E Ethernet Driver
Realtek High Definition Audio Driver
RICOH R5C83x/84x Flash Media Controller Driver Ver.3.54.02
SecureW2 EAP Suite 2.0.2 for Windows
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB2466156)
Security Update for 2007 Microsoft Office System (KB2509488)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft Office Access 2007 (KB979440)
Security Update for Microsoft Office Excel 2007 (KB2464583)
Security Update for Microsoft Office Groove 2007 (KB2494047)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB2464594)
Security Update for Microsoft Office PowerPoint Viewer 2007 (KB2464623)
Security Update for Microsoft Office Publisher 2007 (KB2284697)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
Security Update for Windows Media Encoder (KB2447961)
Security Update for Windows Media Encoder (KB954156)
Security Update for Windows Media Encoder (KB979332)
Skins
Synaptics Pointing Device Driver
TOSHIBA Assist
TOSHIBA ConfigFree
TOSHIBA Disc Creator
TOSHIBA DVD PLAYER
TOSHIBA Extended Tiles for Windows Mobility Center
TOSHIBA Face Recognition
TOSHIBA Hardware Setup
TOSHIBA Recovery Disc Creator
TOSHIBA SD Memory Utilities
TOSHIBA Software Modem
TOSHIBA Speech System Applications
TOSHIBA Speech System SR Engine(U.S.) Version1.0
TOSHIBA Speech System TTS Engine(U.S.) Version1.0
TOSHIBA Supervisor Password
TOSHIBA Value Added Package
TuneUp Companion 1.9.0
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2509470)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Outlook 2007 Junk Email Filter (KB2522999)
VC80CRTRedist - 8.0.50727.4053
Vuze
Windows Media Encoder 9 Series
WinRAR archiver
Xvid 1.2.2 final uninstall
.
==== End Of File ===========================
 
Good Morning and welcome to TechSpot!

Before I send you off to run scans you may not need, please be more descriptive about problems with the speed of IE That really doesn't tell me much!
======================================
Okay to run the following as there are some entries to remove- not necessarily malware:

Please note: If you have Combofix on the desktop already, please uninstall it. The download the current version and do the scan:
Uninstall directions:
  • Click START> then RUN
  • Now type Combofix /Uninstall in the runbox and click OK. Note the space between the X and the U, it needs to be there.

Download Combofix from HERE or HEREhttp://www.forospyware.com/sUBs/ComboFix.exe and save to the desktop
  • Double click combofix.exe & follow the prompts.
  • ComboFix will check to see if the Microsoft Windows Recovery Console is installed. It is recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode if needed.
    **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:
  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:
    whatnext.png
  • .Click on Yes, to continue scanning for malware
  • .If Combofix asks you to update the program, allow
  • .Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  • .Close any open browsers.
  • .Double click combofix.exe
    cf-icon.jpg
    & follow the prompts to run.
  • When the scan completes , a report will be generated-it will open a text window. Please paste the C:\ComboFix.txt in next reply..
Re-enable your Antivirus software.
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you -- please tell your helper.
4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.
======================================
Please do not use any other cleaning programs or scans while I'm helping you, unless I direct you to. Do not use a Registry cleaner or make any changes in the Registry.
 
Thanks for all your help.

I seem to have fixed my problems but will no doubt reply if things decline again

FYI - it was mainly a problem with opening and navigation times of IE. It seemed to almost stall at times and was very frustrating. All other programs appeared unaffected. Ive since run further updates/scans and am now operating with IE9 and having no problems.

Thanks again for your assistance
 
I would have liked to remove some files and make recommendations. But if you prefer not to continue:

Removing the tools we used and the files and folders they created
  • Download OTCleanIt by OldTimer and save it to your Desktop.
  • Double click OTCleanIt.exe.
  • Click the CleanUp! button.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes.
Note: If you receive a warning from your firewall or other security programs regarding OTC attempting to contact the internet, please allow it to do so.

Note: If any tool, file or folder (belonging to the program we have used) hasn't been deleted, please delete it manually.

  • You should now set a new Restore Point and remove the old restore points to prevent infection from any previous Restore Points.
  • Go to Start > All Programs > Accessories > System Tools
  • Click "System Restore".
  • Choose "Create a Restore Point" on the first screen then click "Next".
  • Give the Restore Point a name> click "Create".
  • Go back and follow the path to > System Tools.
    [*]Choose Disc Cleanup
    [*]Click "OK" to select the partition or drive you want.
    [*]Click the "More Options" Tab.
    [*]Click "Clean Up" in the System Restore section to remove all previous Restore Points except the newly created one.


Empty the Recycle Bin
 
Status
Not open for further replies.
Back