Attach.txt (below)
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 12/29/2011 7:05:51 AM
System Uptime: 2/4/2012 10:53:01 PM (24 hours ago)
.
Motherboard: Dell Inc. | | 0RX495
Processor: Intel Pentium III Xeon processor | Microprocessor | 2393/266mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 75 GiB total, 21.012 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
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Class GUID: {4D36E971-E325-11CE-BFC1-08002BE10318}
Description: HP Color LaserJet 3600
Device ID: ROOT\MULTIFUNCTION\0000
Manufacturer: Hewlett-Packard
Name: HP Color LaserJet 3600
PNP Device ID: ROOT\MULTIFUNCTION\0000
Service:
.
Class GUID: {4D36E971-E325-11CE-BFC1-08002BE10318}
Description: HP Color LaserJet 4700
Device ID: ROOT\MULTIFUNCTION\0001
Manufacturer: Hewlett-Packard
Name: HP Color LaserJet 4700
PNP Device ID: ROOT\MULTIFUNCTION\0001
Service:
.
Class GUID: {4D36E971-E325-11CE-BFC1-08002BE10318}
Description: hp color LaserJet 4650
Device ID: ROOT\MULTIFUNCTION\0002
Manufacturer: Hewlett-Packard
Name: hp color LaserJet 4650
PNP Device ID: ROOT\MULTIFUNCTION\0002
Service:
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Class GUID: {4D36E971-E325-11CE-BFC1-08002BE10318}
Description: HP LaserJet P4014
Device ID: ROOT\MULTIFUNCTION\0003
Manufacturer: Hewlett-Packard
Name: HP LaserJet P4014
PNP Device ID: ROOT\MULTIFUNCTION\0003
Service:
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Class GUID: {4D36E971-E325-11CE-BFC1-08002BE10318}
Description: HP Color LaserJet 4700
Device ID: ROOT\MULTIFUNCTION\0004
Manufacturer: Hewlett-Packard
Name: HP Color LaserJet 4700
PNP Device ID: ROOT\MULTIFUNCTION\0004
Service:
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Class GUID: {4D36E971-E325-11CE-BFC1-08002BE10318}
Description: HP Color LaserJet 2840
Device ID: ROOT\MULTIFUNCTION\0005
Manufacturer: Hewlett-Packard
Name: HP Color LaserJet 2840
PNP Device ID: ROOT\MULTIFUNCTION\0005
Service:
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Class GUID: {4D36E971-E325-11CE-BFC1-08002BE10318}
Description: HP Color LaserJet 4700
Device ID: ROOT\MULTIFUNCTION\0006
Manufacturer: Hewlett-Packard
Name: HP Color LaserJet 4700
PNP Device ID: ROOT\MULTIFUNCTION\0006
Service:
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Class GUID: {4D36E971-E325-11CE-BFC1-08002BE10318}
Description: HP LaserJet 4100 Series
Device ID: ROOT\MULTIFUNCTION\0007
Manufacturer: Hewlett-Packard
Name: HP LaserJet 4100 Series
PNP Device ID: ROOT\MULTIFUNCTION\0007
Service:
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Class GUID: {4D36E971-E325-11CE-BFC1-08002BE10318}
Description: hp LaserJet 4250
Device ID: ROOT\MULTIFUNCTION\0008
Manufacturer: Hewlett-Packard
Name: hp LaserJet 4250
PNP Device ID: ROOT\MULTIFUNCTION\0008
Service:
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==== System Restore Points ===================
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No restore point in system.
.
==== Installed Programs ======================
.
32 Bit HP CIO Components Installer
6500_E709_BasicWeb
6500_E709_Help_BasicWeb
Adobe Flash Player 10 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader 9.5.0
Adobe Shockwave Player
Altiris Application Metering Agent
Altiris Carbon Copy Solution Agent
Altiris Carbon Copy Solution Agent 6.1
Altiris PC Transplant Capture Agent
Altiris Software Delivery Solution Agent
Altiris Task Synchronization Agent
Apple Application Support
Apple Software Update
bpd_scan
BPDSoftware_Ini
BufferChm
CA Asset Management Performance LiteAgent
CA DSM Agent + Asset Management plugin
CA DSM Agent + Remote Control plugin
CA DSM Agent + Software Delivery plugin
CA Secure Socket Adapter
CA Systems Performance LiteAgent
CCleaner
Compatibility Pack for the 2007 Office system
Conexant HDA D330 MDC V.92 Modem
Dell Touchpad
DW WLAN Card Utility
ESET Online Scanner v3
Evernote v. 4.5.2
Gadwin PrintScreen
Genesys Meeting Center
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB2570791)
Hotfix for Windows XP (KB2633952)
Hotfix for Windows XP (KB915800-v4)
Hotfix for Windows XP (KB942288-v3)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
HP LaserJet Professional P1100-P1560-P1600 Series
HP Officejet 6500 E709 Series
hppLaserJetService
hppP1100P1560P1600SeriesLaserJetService
hppusgP1100P1560P1600Series
HPSSupply
IBM Personal Communications
iPassConnect
J2SE Runtime Environment 5.0 Update 20
Java Auto Updater
Java(TM) 6 Update 20
Juniper Networks Host Checker
Juniper Networks Network Connect 6.5.0
Juniper Networks Setup Client
Malwarebytes Anti-Malware version 1.60.0.1800
MarketResearch
McAfee Agent
McAfee Host Intrusion Prevention
McAfee SiteAdvisor Enterprise
McAfee VirusScan Enterprise
MetaFrame Presentation Server Client
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2656353)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.9
Microsoft National Language Support Downlevel APIs
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Excel 2007 Get Started Tab
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint 2007 Get Started Tab
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Professional Plus 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Visio Viewer 2007
Microsoft Office Word 2007 Get Started Tab
Microsoft Office Word MUI (English) 2007
Microsoft Save as PDF or XPS Add-in for 2007 Microsoft Office programs
Microsoft Silverlight
Microsoft Software Update for Web Folders (English) 12
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Mozilla Firefox 10.0 (x86 en-US)
MSXML 4.0 SP2 (KB927978)
Network
NVIDIA Drivers
Picasa 3
PowerDVD
QuickTime
Roxio Creator Audio
Roxio Creator Copy
Roxio Creator Data
Roxio Creator DE 10.3
Roxio Creator Tools
Roxio Express Labeler 3
Roxio Update Manager
Scan
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Publisher 2007 (KB2596705) 32-Bit Edition
Security Update for Microsoft Windows (KB2564958)
Security Update for Windows Internet Explorer 7 (KB2544521)
Security Update for Windows Internet Explorer 7 (KB2586448)
Security Update for Windows Internet Explorer 7 (KB2618444)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Search 4 - KB963093
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2124261)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2290570)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2412687)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476490)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479943)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485663)
Security Update for Windows XP (KB2491683)
Security Update for Windows XP (KB2506212)
Security Update for Windows XP (KB2507618)
Security Update for Windows XP (KB2507938)
Security Update for Windows XP (KB2508272)
Security Update for Windows XP (KB2508429)
Security Update for Windows XP (KB2509553)
Security Update for Windows XP (KB2510581)
Security Update for Windows XP (KB2535512)
Security Update for Windows XP (KB2536276-v2)
Security Update for Windows XP (KB2544893-v2)
Security Update for Windows XP (KB2544893)
Security Update for Windows XP (KB2562937)
Security Update for Windows XP (KB2566454)
Security Update for Windows XP (KB2567053)
Security Update for Windows XP (KB2567680)
Security Update for Windows XP (KB2570222)
Security Update for Windows XP (KB2570947)
Security Update for Windows XP (KB2584146)
Security Update for Windows XP (KB2585542)
Security Update for Windows XP (KB2592799)
Security Update for Windows XP (KB2598479)
Security Update for Windows XP (KB2603381)
Security Update for Windows XP (KB2618451)
Security Update for Windows XP (KB2619339)
Security Update for Windows XP (KB2620712)
Security Update for Windows XP (KB2624667)
Security Update for Windows XP (KB2631813)
Security Update for Windows XP (KB2633171)
Security Update for Windows XP (KB2639417)
Security Update for Windows XP (KB2646524)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953155)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB970483)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975254)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB976323)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982665)
Toolbox
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft Office 2007 suites (KB2596651) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596789) 32-Bit Edition
Update for Microsoft Office Excel 2007 (KB2596596) 32-Bit Edition
Update for Microsoft Windows (KB971513)
Update for Outlook 2007 Junk Email Filter (KB2596560)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2541763)
Update for Windows XP (KB2616676-v2)
Update for Windows XP (KB2641690)
Update for Windows XP (KB898461)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
WebFldrs XP
WebReg
Windows Feature Pack for Storage (32-bit) - IMAPI update for Blu-Ray
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 7
Windows Live ID Sign-in Assistant
Windows Management Framework Core
Windows Media Format 11 runtime
Windows Media Player 11
Windows Search 4.0
XML Paper Specification Shared Components Pack 1.0
.
==== Event Viewer Messages From Past Week ========
.
2/4/2012 9:16:48 AM, error: Dhcp [1002] - The IP address lease 10.73.192.233 for the Network Card with network address 00FF08508188 has been denied by the DHCP server 10.73.0.71 (The DHCP Server sent a DHCPNACK message).
2/4/2012 5:38:33 PM, error: Service Control Manager [7034] - The McAfee Firewall Core Service service terminated unexpectedly. It has done this 1 time(s).
2/4/2012 5:11:43 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service StiSvc with arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811}
2/4/2012 4:26:38 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: CCDevice Fips intelppm
2/4/2012 4:26:38 PM, error: Service Control Manager [7001] - The PDLC X.25 service depends on the PDLC Buffer Manager service which failed to start because of the following error: The dependency service or group failed to start.
2/4/2012 4:26:38 PM, error: Service Control Manager [7001] - The PDLC V25bis signalling service depends on the PDLC Buffer Manager service which failed to start because of the following error: The dependency service or group failed to start.
2/4/2012 4:26:38 PM, error: Service Control Manager [7001] - The PDLC SDLC service depends on the PDLC Buffer Manager service which failed to start because of the following error: The dependency service or group failed to start.
2/4/2012 4:26:38 PM, error: Service Control Manager [7001] - The PDLC SDLC Leased service depends on the PDLC Buffer Manager service which failed to start because of the following error: The dependency service or group failed to start.
2/4/2012 4:26:38 PM, error: Service Control Manager [7001] - The PDLC QLLC service depends on the PDLC Buffer Manager service which failed to start because of the following error: The dependency service or group failed to start.
2/4/2012 4:26:38 PM, error: Service Control Manager [7001] - The PDLC Mapper service depends on the PDLC X.25 service which failed to start because of the following error: The dependency service or group failed to start.
2/4/2012 4:26:38 PM, error: Service Control Manager [7001] - The PDLC LAPB service depends on the PDLC Buffer Manager service which failed to start because of the following error: The dependency service or group failed to start.
2/4/2012 4:26:38 PM, error: Service Control Manager [7001] - The PDLC Hayes At signalling service depends on the PDLC Buffer Manager service which failed to start because of the following error: The dependency service or group failed to start.
2/4/2012 4:26:38 PM, error: Service Control Manager [7001] - The PDLC DLC Classes service depends on the PDLC Buffer Manager service which failed to start because of the following error: The dependency service or group failed to start.
2/4/2012 4:26:38 PM, error: Service Control Manager [7001] - The PDLC Connection Manager service depends on the PDLC Message Driver service which failed to start because of the following error: The dependency service or group failed to start.
2/4/2012 4:26:38 PM, error: Service Control Manager [7001] - The PDLC Buffer Manager service depends on the PDLC Message Driver service which failed to start because of the following error: The dependency service or group failed to start.
2/4/2012 4:26:38 PM, error: Service Control Manager [7001] - The PDLC Adapter Factory service depends on the PDLC Message Driver service which failed to start because of the following error: The dependency service or group failed to start.
2/4/2012 4:26:38 PM, error: Service Control Manager [7001] - The IBM Enterprise Extender (HPR/IP) service depends on the PDLC OEM Interface service which failed to start because of the following error: The dependency service or group failed to start.
2/4/2012 4:26:38 PM, error: Service Control Manager [7001] - The AppnApi service depends on the PDLC Mapper service which failed to start because of the following error: The dependency service or group failed to start.
2/4/2012 4:25:34 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
2/3/2012 5:26:35 AM, error: Dhcp [1002] - The IP address lease 10.73.168.11 for the Network Card with network address 00FF08508188 has been denied by the DHCP server 10.73.0.71 (The DHCP Server sent a DHCPNACK message).
2/2/2012 7:52:54 AM, error: Dhcp [1002] - The IP address lease 10.73.198.77 for the Network Card with network address 00FF08508188 has been denied by the DHCP server 10.73.0.71 (The DHCP Server sent a DHCPNACK message).
2/2/2012 6:56:33 AM, error: Dhcp [1002] - The IP address lease 10.73.166.7 for the Network Card with network address 00FF08508188 has been denied by the DHCP server 10.73.0.71 (The DHCP Server sent a DHCPNACK message).
2/2/2012 6:45:03 AM, error: Dhcp [1002] - The IP address lease 192.168.0.49 for the Network Card with network address 00242B3725CD has been denied by the DHCP server 192.168.1.254 (The DHCP Server sent a DHCPNACK message).
2/2/2012 12:54:34 PM, error: MRxSmb [8003] - The master browser has received a server announcement from the computer HOU-C00AFL that believes that it is the master browser for the domain on transport NetBT_Tcpip_{AF385598-3D61-43A. The master browser is stopping or an election is being forced.
2/1/2012 8:18:20 PM, error: Dhcp [1002] - The IP address lease 10.73.194.112 for the Network Card with network address 00FF08508188 has been denied by the DHCP server 10.73.0.71 (The DHCP Server sent a DHCPNACK message).
2/1/2012 7:52:12 AM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the SharedAccess service.
2/1/2012 7:51:42 AM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the W32Time service.
2/1/2012 7:23:37 PM, error: Service Control Manager [7034] - The iPassPeriodicUpdateApp service terminated unexpectedly. It has done this 1 time(s).
2/1/2012 5:19:46 AM, error: Dhcp [1002] - The IP address lease 10.73.196.254 for the Network Card with network address 00FF08508188 has been denied by the DHCP server 10.73.0.71 (The DHCP Server sent a DHCPNACK message).
2/1/2012 3:29:43 PM, error: NETLOGON [5719] - No Domain Controller is available for domain AMER due to the following: There are currently no logon servers available to service the logon request. . Make sure that the computer is connected to the network and try again. If the problem persists, please contact your domain administrator.
1/31/2012 8:23:42 AM, error: Dhcp [1002] - The IP address lease 192.168.1.76 for the Network Card with network address 00242B3725CD has been denied by the DHCP server 10.0.20.14 (The DHCP Server sent a DHCPNACK message).
1/31/2012 7:02:06 AM, error: Dhcp [1002] - The IP address lease 10.73.160.80 for the Network Card with network address 00FF08508188 has been denied by the DHCP server 10.73.0.71 (The DHCP Server sent a DHCPNACK message).
1/31/2012 10:14:59 PM, error: SCardSvr [610] - Smart Card Reader 'Broadcom Corp Contacted SmartCard 0' rejected IOCTL GET_STATE: The device has been removed.
1/31/2012 10:14:56 PM, error: Dhcp [1002] - The IP address lease 10.10.23.86 for the Network Card with network address 00242B3725CD has been denied by the DHCP server 192.168.1.254 (The DHCP Server sent a DHCPNACK message).
1/30/2012 7:59:01 AM, error: Service Control Manager [7034] - The HP LaserJet Service service terminated unexpectedly. It has done this 1 time(s).
1/29/2012 4:36:36 PM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the Dnscache service.
1/29/2012 11:40:47 AM, error: Dhcp [1002] - The IP address lease 10.73.163.10 for the Network Card with network address 00FF08508188 has been denied by the DHCP server 10.73.0.71 (The DHCP Server sent a DHCPNACK message).
.
==== End Of File ===========================