@Tmagic650 My question wasn't in doubt of your ability; only wanted to know the process that brought you to this conclusion. My training has taught me that after reviewing symptoms, formulating a theory, I then need to test the theory to prove or dis-prove before moving on to the next step. I have had the exact same problem with a Tecra 2100 and although, as with this A25, many people in this forum were interested in viewing any responses, you were the first to make any suggestion and for that I am truly greatful. Tosiba's tech forum also offered no suggestion. One other tech forum (of which I am trying to relocate) stated that the battery can be bad, the cmos battery be bad, the cmos battery could have become disconnected, or one other connection could have become disconnected. I don't want to spend $30 on a test piece for the Tecra or $60 on a test piece for the A25, so I am going to try locating the other info on the known problems that are common with the Tecra and see how they relate. Thank you again for suggestions.
@Evabraun2000 Your IT dept must be deep into saving resources. Most would swap the laptop & ship back to the lease company for review.