Abc.go.com results in error 300 10

D

DelJo63

For the URL http://abc.go.com/watch/last-resort/SH55199666/VD55256713/blue-water
Firefox 16.0.2 reports in the ABC Player:
Unable to retrieve files - - may be caused be ad blocking software​
Error Code 300 10​

(btw: abc player is also a download for a cellphone, but this is my Dell Laptop Win/7 Pro 64bit)
I've ensured my etc\hosts is void of all *.go.com entries too.

I have Avast! installed but even disabling for 10 minutes yields the same results.

Also to note, IE 9, Chrome, Opera all fail too - - EXCEPT, the iMac 10.4 accesses without problems (attched to same router).

Googling for error 300 10 yields lots of hits, but all cite ad blocking as the issue.

Ideas?

Forgot to mention: NO Add-ons enabled either and AdBlock is not installed
 
Using the latest FF with adblock enabled,I'm watching it no problem. Maybe I'm mis understanding so I'll sit back & wait.
 
Hmm; ff 16.02 and I don't see "adblocking" - - where did you find it please?
 
jobeard said:
Hmm; ff 16.02 and I don't see "adblocking" - - where did you find it please?
Click to expand...
I obviously mis understood you or visa versa. I have the addon, adblock plus,in firefox & I still can watch the video , unfortunately with commercials.
 
Good luck. I just tried in the "installed" version of GC & nothing. Will try with the portable version.
 
I'm using FF 17.01 without add-ons or adblock and I'm having no trouble with that link.
 
Ok, I tried it with both Google Chrome installed & portable versions & in both cases found & had to paste the link in the "Manage Exceptions" area of JavaScript. Same hassle I'm having in another thread in here.
Good luck.
 
A guess: Check if you have the latest adobe flash player installed

And Win 7 Pro SP1 32 bit with FF 17.01 is no problem here. In fact I have add-ons installed. Here's the specifics of Help->Troubleshooting Info( note I have ad block installed too). Click
Code: 
  Application Basics
 
        Name
        Firefox
 
        Version
        17.0.1
 
        User Agent
        Mozilla/5.0 (Windows NT 6.1; rv:17.0) Gecko/20100101 Firefox/17.0
 
        Profile Folder
 
          Show Folder
 
        Enabled Plugins
 
          about:plugins
 
        Build Configuration
 
          about:buildconfig
 
        Crash Reports
 
          about:crashes
 
        Memory Use
 
          about:memory
 
  Extensions
 
        Name
 
        Version
 
        Enabled
 
        ID
 
        Adblock Plus
        2.2.1
        true
        {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
 
        Java Console
        6.0.37
        true
        {CAFEEFAC-0016-0000-0037-ABCDEFFEDCBA}
 
        Logitech Device Detection
        1.23.0.5
        true
        [email protected]
 
        ImageShack® Toolbar
        5.2.4.8
        false
        {7378B8C2-FC38-41b8-A8C9-875D1F5B0A24}
 
        Java Console
        6.0.33
        false
        {CAFEEFAC-0016-0000-0033-ABCDEFFEDCBA}
 
        Java Console
        6.0.35
        false
        {CAFEEFAC-0016-0000-0035-ABCDEFFEDCBA}
 
        LogMeIn, Inc. Remote Access Plugin
        1.0.0.608
        false
        [email protected]
 
        LogMeIn, Inc. Rescue Technician Console
        6.2.0.743
        false
        [email protected]
 
        Norton Toolbar
        2012.5.8.4
        false
        {2D3F3651-74B9-4795-BDEC-6DA2F431CB62}
 
        Norton Vulnerability Protection
        11.1.1.5 - 3
        false
        {BBDA0591-3099-440a-AA10-41764D9DB4DB}
 
  Important Modified Preferences
 
      Name
 
      Value
 
        accessibility.typeaheadfind.flashBar
        0
 
        browser.cache.disk.capacity
        1048576
 
        browser.cache.disk.smart_size.first_run
        false
 
        browser.cache.disk.smart_size_cached_value
        491520
 
        browser.places.smartBookmarksVersion
        4
 
        browser.startup.homepage
        https://mail.google.com/mail/
 
        browser.startup.homepage_override.buildID
        20121128204232
 
        browser.startup.homepage_override.mstone
        17.0.1
 
        browser.tabs.loadInBackground
        false
 
        browser.tabs.warnOnClose
        false
 
        extensions.lastAppVersion
        17.0.1
 
        gfx.direct3d.prefer_10_1
        true
 
        network.cookie.prefsMigrated
        true
 
        places.database.lastMaintenance
        1351373562
 
        places.history.expiration.transient_current_max_pages
        80478
 
        places.last_vacuum
        1306280523
 
        privacy.sanitize.migrateFx3Prefs
        true
 
        security.warn_viewing_mixed
        false
 
  Graphics
 
        Adapter Description
        ATI Radeon HD 5450
 
        Vendor ID
        0x1002
 
        Device ID
        0x68f9
 
        Adapter RAM
        1024
 
        Adapter Drivers
        aticfx32 aticfx32 aticfx32 atiumdag atidxx32 atiumdva
 
        Driver Version
        9.2.0.0
 
        Driver Date
        9-27-2012
 
        Direct2D Enabled
        true
 
        DirectWrite Enabled
        true (6.1.7601.17789)
 
        ClearType Parameters
        Gamma: 2200 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 300
 
        WebGL Renderer
        Google Inc. -- ANGLE (ATI Radeon HD 5450) -- OpenGL ES 2.0 (ANGLE 1.0.0.1242)
 
        GPU Accelerated Windows
        1/1 Direct3D 10
 
        AzureCanvasBackend
        direct2d
 
        AzureFallbackCanvasBackend
        cairo
 
        AzureContentBackend
        direct2d
 
  JavaScript
 
        Incremental GC
        1
 
  Accessibility
 
        Activated
        0
 
        Prevent Accessibility
        0
 
  Library Versions
 
        Expected minimum version
 
        Version in use
 
        NSPR
        4.9.2
        4.9.2
 
        NSS
        3.13.6.0 Basic ECC
        3.13.6.0 Basic ECC
 
        NSS Util
        3.13.6.0
        3.13.6.0
 
        NSS SSL
        3.13.6.0 Basic ECC
        3.13.6.0 Basic ECC
 
        NSS S/MIME
        3.13.6.0 Basic ECC
        3.13.6.0 Basic ECC
 
LookinAround thanks - - I'll check out FF 17. BTW; developer tools, debug console makes lots of noise re PROXY issues.
Hmm. I also note your Java is enabled while mine is disabled - - & Java frequently uses proxies (a reason for NOT enabling the plugin).

I'll follow-up - -
 
Updated FF to 17.0.1
updated Java to 1.7.0_10-b18

set FF to allow tracking, popups all to no avail.

N.B:- Chrome, IE9, Opera also fail, so it's endemic to the whole system, not just a browser.

hmm; Mozilla/5.0 (Windows NT 6.1; WOW64; rv:17.0)

System is Win/7 Pro, SP1 64bit; Current via Windows Updates

Code: 
Application Basics
 
        Name
        Firefox
 
        Version
        17.0.1
 
        User Agent
        Mozilla/5.0 (Windows NT 6.1; WOW64; rv:17.0) Gecko/20100101 Firefox/17.0
 
        Profile Folder
 
          Show Folder
 
        Enabled Plugins
 
          about:plugins
 
        Build Configuration
 
          about:buildconfig
 
        Crash Reports
 
          about:crashes
 
        Memory Use
 
          about:memory
 
  Extensions
 
        Name
 
        Version
 
        Enabled
 
        ID
 
        avast! WebRep
        7.0.1474
        true
        [email protected]
 
        BetterPrivacy
        1.68
        false
        {d40f5e7b-d2cf-4856-b441-cc613eeffbe3}
 
        RealPlayer Browser Record Plugin
        15.0.5
        false
        {C3949AC2-4B17-43ee-B4F1-D26B9D42404D}
 
Good news and bad news....

Good news: I seem to have duplicated your problem
Bad news: Now I have to fix my computer as well! :p

I did the following:
> In Ctl Panel-> Adobe Flash Player->Advanced tab, I deleted all Browsing Data and Settings
> then I upgraded to Java 7 (I was still running some version of 6)
And then I ran the link and had the same error!

Since then I went back and downloaded the last version of Java 6 and disabled 7 in control panel. But problems remains. Don't have time now..but I'd next try uninstall/reinstall Flash Player.. then full uninstall Java from computer then reinstall some version of Java v6
 
Found some new services:

1) Network Store Interface Service​

2) NSI Proxy Service Driver​
​
and the following are dependent upon the former(1)
DHCP Client​
DNS Client​
IP Helper​
Network Connections​
Network Location Awareness​
Workstation​

I found Network Store Interface Service in researching WHY net stop "dns client" would report stopped, but upon investigation, found it had been restarted (even though Recovery was specified as Take No Action). We have all
used net stop "dns client" from time to time so NSI is changing some behaviors.

So; when and from where did Network Store Interface Service & NSI Proxy Service Driver enter into the picture?
It wasn't native Win/7 SP1 !
 
I'm using Java 6 update 37. Thanks for the tip. I won't update to 7 just yet.
 
learninmypc and mailpup
Thanks for that information

@Everyone
I tried and discovered a few more very interesting things
1. I did the uninstall/reinstall Flashplayer then uninstalled all Java and installed Java 6 version 38
2. I retried the abc.go link in FF again and had the same Error 300
3. BUT (here's where it gets interesting) I restarted FF in FF safe mode, and then the link works! When I restarted FF normally the link failed again

jobeard
In FF, click Help->Restart with Addons Disabled then confirm you want FF safe mode when the confirm box appears. What's your result????

p.s. I googled and those two services you mentioned above are part of Windows 7. (the second is a kernel driver). The first confirmed by ElderGeek and the NSI kernel driver confirmed by http://batcmd.com/windows/7/services/nsiproxy/
 
I think I found a fix, at least for my case/computer. (I was still running FF 17.0.1 and Java 6 v38) Here's what I did

1. I started Acronis Try & Decide so I could back out any changes (never used it before but it's pretty handy!)
2. I uninstalled both Flashplayer (ActiveX and Plugin) and Shockwave (just for the heck of it)
3. I opened FF and went to safe mode but this time click Reset Firefox
4. I closed FF, reopened it went to the link. FF prompted me to install latest Flashplayer.
5. I followed the prompts, flashplayer installed, and now the link works!
6. I opened IE and was also prompted for flashplayer. Followed the prompts and link now works

So.... Seems resetting FF fixed it for me

At this point I rolled back the changes because I need to decide what data FF deletes when it does a reset and if anything I want to first preserve. (p.s. I didn';t try Java 7 upgrade after it started working)
 
LookinAround said:
In FF, click Help->Restart with Addons Disabled then confirm you want FF safe mode when the confirm box appears. What's your result????
Click to expand...
Error 300 10 - - same result :(

Don't forget - - ALL installed browsers have this issue, not just FF
 
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