I'm trying to help a friend out with connecting from a wireless router. Thought it would be an easy fix--but not what I expected.
Problem is not getting to the internet. I've tried plugging a wired connection and wireless but no internet. "Internet Explorer cannot display the webpage" and when I click on Diagnose Connection Problems - "Windows found a problem that cannot be repaired automatically"
It has worked before but not recently. I've updated the wireless card software, ran anti-spyware/antivirus programs, ran winsockfix but nothing works.
It's a vista Home Premium O/S-32 bit, HP Pavillion 6000,
So if you guys can provide some info, I'd greatly appreciate it. Here is the IPconfig and ping information. Also, when I do nslookups I do get data returned.
C:\Windows\system32>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Mobile
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : hawaiiantel.net
Wireless LAN adapter Wireless Network Connection:
Connection-specific DNS Suffix . : hawaii.net
Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN
Physical Address. . . . . . . . . : 00-1A-73-5E-4A-0F
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::9db6:36ad:2d4e:ebb2%12(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.102(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, May 25, 2010 2:31:26 PM
Lease Expires . . . . . . . . . . : Wednesday, May 26, 2010 2:31:26 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 134224499
DNS Servers . . . . . . . . . . . : 72.235.80.12
72.235.80.4
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : hawaiiantel.net
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address. . . . . . . . . : 00-1B-24-42-15-2C
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 10:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 9:
Connection-specific DNS Suffix . : hawaiiantel.net
Description . . . . . . . . . . . : isatap.hawaiiantel.net
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:192.168.1.102%13(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 72.235.80.12
72.235.80.4
NetBIOS over Tcpip. . . . . . . . : Disabled
C:\Windows\system32>ping www.google.com
Ping request could not find host www.google.com. Please check the name and try a
gain.
C:\Windows\system32>ping 72.235.80.12
Pinging 72.235.80.12 with 32 bytes of data:
Reply from 72.235.80.12: bytes=32 time=34ms TTL=252
Reply from 72.235.80.12: bytes=32 time=29ms TTL=252
Reply from 72.235.80.12: bytes=32 time=29ms TTL=252
Reply from 72.235.80.12: bytes=32 time=29ms TTL=252
Ping statistics for 72.235.80.12:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 29ms, Maximum = 34ms, Average = 30ms
C:\Windows\system32>ping 192.168.1.1
Pinging 192.168.1.1 with 32 bytes of data:
Reply from 192.168.1.1: bytes=32 time=2ms TTL=64
Reply from 192.168.1.1: bytes=32 time=2ms TTL=64
Reply from 192.168.1.1: bytes=32 time=2ms TTL=64
Reply from 192.168.1.1: bytes=32 time=2ms TTL=64
Ping statistics for 192.168.1.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 2ms, Maximum = 2ms, Average = 2ms
Problem is not getting to the internet. I've tried plugging a wired connection and wireless but no internet. "Internet Explorer cannot display the webpage" and when I click on Diagnose Connection Problems - "Windows found a problem that cannot be repaired automatically"
It has worked before but not recently. I've updated the wireless card software, ran anti-spyware/antivirus programs, ran winsockfix but nothing works.
It's a vista Home Premium O/S-32 bit, HP Pavillion 6000,
So if you guys can provide some info, I'd greatly appreciate it. Here is the IPconfig and ping information. Also, when I do nslookups I do get data returned.
C:\Windows\system32>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Mobile
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : hawaiiantel.net
Wireless LAN adapter Wireless Network Connection:
Connection-specific DNS Suffix . : hawaii.net
Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN
Physical Address. . . . . . . . . : 00-1A-73-5E-4A-0F
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::9db6:36ad:2d4e:ebb2%12(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.102(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, May 25, 2010 2:31:26 PM
Lease Expires . . . . . . . . . . : Wednesday, May 26, 2010 2:31:26 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 134224499
DNS Servers . . . . . . . . . . . : 72.235.80.12
72.235.80.4
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : hawaiiantel.net
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address. . . . . . . . . : 00-1B-24-42-15-2C
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 10:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 9:
Connection-specific DNS Suffix . : hawaiiantel.net
Description . . . . . . . . . . . : isatap.hawaiiantel.net
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:192.168.1.102%13(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 72.235.80.12
72.235.80.4
NetBIOS over Tcpip. . . . . . . . : Disabled
C:\Windows\system32>ping www.google.com
Ping request could not find host www.google.com. Please check the name and try a
gain.
C:\Windows\system32>ping 72.235.80.12
Pinging 72.235.80.12 with 32 bytes of data:
Reply from 72.235.80.12: bytes=32 time=34ms TTL=252
Reply from 72.235.80.12: bytes=32 time=29ms TTL=252
Reply from 72.235.80.12: bytes=32 time=29ms TTL=252
Reply from 72.235.80.12: bytes=32 time=29ms TTL=252
Ping statistics for 72.235.80.12:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 29ms, Maximum = 34ms, Average = 30ms
C:\Windows\system32>ping 192.168.1.1
Pinging 192.168.1.1 with 32 bytes of data:
Reply from 192.168.1.1: bytes=32 time=2ms TTL=64
Reply from 192.168.1.1: bytes=32 time=2ms TTL=64
Reply from 192.168.1.1: bytes=32 time=2ms TTL=64
Reply from 192.168.1.1: bytes=32 time=2ms TTL=64
Ping statistics for 192.168.1.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 2ms, Maximum = 2ms, Average = 2ms