Hi Broni,
Thanks for the tip on the pdf. The pdf files are all opening fine now.
Yes, I followed the instructions and took ownership of the old user profile folder. That's when I was able to access it but I still can't copy everything in it. Even in safe mode. I get the same error messages.
One other thing. in the instructions it says not to copy ntuser.dat.log, ntuser.dat and ntuser.ini but I don't have all three in my folder. I only have ntuser.dat and in addition I have NTUSER (DAT file) and ntuser (configuration setttings). When copying I've been leaving all three out. Is that wrong?