Annoying blue screen memory dumping, black screen computer closes down

[pete2444]

My son has a Lenovo G 530 laptop and often the screen goes blue and a message memory dumping comes up, then the computer re-starts and sometimes takes a few goes before it stays on. Also as a separate issue the screen turns black and FAT 32 comes up. Sometimes the screen goes to black but the computer stays on. To fix the computer needs to be turned on and off many times. Can you offer a suggestion please?

 

[Route44]

This sounds like it could be your harddrive, registry errors (corrupted operating system), or corrupted memory but at this point this is only a guess. So please do the following...

How to find and post your Minidump Files:

My Computer > C Drive > Windows Folder > Minidump Folder > Minidump Files.

It is these files that we need (not the folder). Attach to your next post the five most recent dumps. Notice the Manage Attachments button at the bottom when you go to post the next time. You can Zip up to five files per Zip; if you only have one or two you don’t need to zip them, just attach as is. Please do us a favor and don’t Zip each one individually.


* Also, F.Y.I. the mods will most likely move this to the BSOD forum.

 

[pete2444]

Files attached thanks for your help

 

[Route44]

Your issue is with memory corruption. Therefore you’ll need to run Memtest on your RAM.

1. Go to www.memtest.org and download the latest ISO version which is 4.20. It is free and perfectly safe.

2. Burn ISO to a CD.

3. Place CD in your drive and reboot with CD in drive. (You might have to place your drive as first bootable in your BIOS) The test will take over.


There is a Tutorial: How to use Memtest in our Guides and Tutorials forum; follow the instructions. There is a newer version than what is listed; use the newer. If you need to see what the Memtest screen looks like go to reply #21. The third screen is the Memtest screen.

Step1 - Let it run for a LONG time. The rule is a minimum of 7 Passes (not hours; this test is not measured by hours); the more Passes after 7 so much the better. The only exception is if you start getting errors before 7 Passes then you can skip to Step 2.

There are 8 individual tests per Pass. Many people will start this test before going to bed and check it the next day.

If you have errors you have corrupted memory and it needs to be replaced.

Step 2 – Because of errors you need to run this test per stick of RAM. Take out one and run the test. Then take that one out and put the other in and run the test. If you start getting errors before 7 Passes you know that stick is corrupted and you don’t need to run the test any further on that stick.


* Get back to us with the results.

 

[pete2444]

thanks will try...