Thanks to everyone who has contributed to the amazing wealth of information here. Today my computer started having the problems that seem like those of other people who've described the Sagipsul problems: * lots of extra Firefox windows opening up * inability to access anti-spyware sites * sudden crashes of my machine attributed first to "Generic Host Process for Win32 Services" and then followed immediately by "DCOM Server Process Launcher service terminated unexpectedly" errors * difficulty rebooting, even into Safe Mode, following the crashes After trying several suggestions from other sites, I finally found the eight-step process here and have gone through it. I'm no longer having the crashing or difficulty rebooting, but am still seeing extra Firefox windows pop open occasionally (although now far less frequently). So I'm posting the logs below to ask for your additional help. Note that there were several files removed from earlier efforts today that preceded the eight-step process. If it's important to include those also, please let me know. Thank you so much for your help.