Another shmuck having problems with redirect/rootkit viruses

[morrisont]

I realize this board is flooded with people having similar problems (google search results being redirected), but I'm hoping some kind soul has the time to help me out as well.

I am in the midst of completing the 8-steps, and in the interest of time, I'm posting now in the hopes I might get someone's attention sooner. I should be done with these steps in the next few hours (I expect by 8:30 pm EST or so).

Sorry for the pre-emptive post. Hoping for some help with this later tonight!

Thanks,

Tyler

 

[morrisont]

Updating previous post and attaching requested logs...

Note: Checked search functionality after the 8-step process and the problem is still there... in fact an AVG alert popped up saying "Threat Detected" and listed the "Exploit Rogue Scanner (type 935)", a name which I had seen in a popup window before as well...

See attached logs...

 

[Broni]

Please download ComboFix from Here or Here to your Desktop.


**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**

• Please, never rename Combofix unless instructed.
• Close any open browsers.
• Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
• Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
• Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.

NOTE 1. If Combofix asks you to install Recovery Console, please allow it.
NOTE 2. If Combofix asks you to update the program, always do so.

• Close any open browsers.
• WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
• Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
• If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
• Double click on combofix.exe & follow the prompts.
• When finished, it will produce a report for you.
• Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.

**Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

Make sure, you re-enable your security programs, when you're done with Combofix.

DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!

 

[morrisont]

Here are the combo fix and new hijack-this log files as requested. Please advise.

Thanks!

Tyler

 

[Broni]

Is the redirection gone?

 

[morrisont]

So far the search results links seem to be working.... but dont these things have the potential to come back even after you think they're gone? Do the combofix and HJT logs look clean to you?

Thanks for your help so far!

T

 

[Broni]

Very good
atapi.sys file was infected, which usually causes redirections.

1. Download Temp File Cleaner (TFC)
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.


2. Go to Kaspersky website and perform an online antivirus scan.

1. Disable your active antivirus program.
2. Read through the requirements and privacy statement and click on Accept button.
3. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
4. When the downloads have finished, click on Settings.
5. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:

• Spyware, Adware, Dialers, and other potentially dangerous programs
  [*] Archives
  [*] Mail databases

6. Click on My Computer under Scan.
7. Once the scan is complete, it will display the results. Click on View Scan Report.
8. You will see a list of infected items there. Click on Save Report As....
9. Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button. Then post it here.

Post fresh HijackThis log as well.