Why have you uninstalled AVG free? This means you`re not running any antivirus software and it`s a huge security risk.
However, your HJT log is clean at the moment.
There is a Symantec process running that shouldn`t be, so do the following.
You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.
Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how
HERE.
In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how
HERE.
Click start/run and type services.msc into the run box and press the enter key.
When the window appears, maximise it. Double click on the following services(if there) and select stop if they are running. Set the startup type to disabled. Click apply/ok for each service you disable.
Symantec Core LC
Close the services window.
Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.
Click on the processes tab and end process for(if there).
symlcsvc.exe
Close task manager.
Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
Click on the fix checked button.
Close HJT.
Locate and delete the following
bold files and/or directories(if there).
C:\Program Files\Common Files\
Symantec Shared<Delete the entire folder.
Reboot your system and rehide your protected OS files.
Install
AVG free.
Regards Howard
This thread is for the use of momsgonelooney only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
