Avast quaranteed a virus to the virus chest

[nhelp1]

On Dec 3, Avast sent the following file to the chest - rtl70.bpl is this a virus. See attached log file.

 

[kimsland]

C:\PROGRAM FILES\IOBIT\ADVANCED SYSTEMCARE 3\RTL70.BPL [L] Win32elf-MZG [Trj] (0)
File was successfully moved to chest...

That file was a false positive as confirmed by Avast forums here: http://forum.avast.com/index.php?topic=51689.0
The Avast updated database (signatures) has now resolved the issue
The file can be recovered from the Avast "chest"

Please keep your Antivirus updated at all times

 

[nhelp1]

My license to the Avast software has expired. How do I recover from the chest when I no longer have access to the Avast software?

 

[kimsland]

I wouldn't worry about it then, as Advanced SystemCare is free anyway, you can just uninstall it (and >> re-download it and install it again if you like

Also uninstall Avast! whilst you are at it
Then download and install >> Free Avira Antivirus (of which I use)
Update it and run a full scan (I always feel Avira is better than Avast! )

 

[nhelp1]

Great! Thank you Kimsland.

 

[nhelp1]

I uninstalled Advanced System Care and Avast. Then I installed Free Avira, after installing Avira it found svchost as a virus and I quaranteed it then did a reboot of the machine. After rebooting, I lost my start menu and desktop icons. How do I regain my start menu and desktop icons?

 

[kimsland]

Download this tool: http://www.dougknox.com/xp/utils/XP_FixLogon.zip
This utility checks for the correct GINA value in the Registry and will allow you to restore it, if its incorrect.

 

[nhelp1]

I ran CCleaner and Malwarebytes Anti-Malware. Malware detected two trojan, I sent them to the quarantine and after a reboot my start menu and desktop reappeared. Can I delete the two quarantine files?

Can you look over the logs and let me know if there's anything else still lurking around on the pc. Appreciate all the support.

 

[kimsland]

I had a very quick look (I must go soon)
But I noticed that your have Symantec Live Update running
If you are not using Symantec or Norton, then please run the >> Norton Removal Tool, then Restart