Backing up files

By domi978
Dec 20, 2008
  1. Well my computer gets stuck at the windows startup screen.
    The loading screen appears, then the screen goes blank and stays there showing only my mouse. I think it may be a virus, I shutdown my computer because i was getting some spam popups now it doesn't work.

    I'm not a big computer person. But there are a couple documents saved on my computer that i would like to retrieve before i take it into the repair shop or reformat. My computer could use to be reformatted anyways.

    I am pretty sure there is a way to save these couple documents to disk or CD by booting up in safe mode? how would i do it?
  2. jobeard

    jobeard TS Ambassador Posts: 11,158   +986

    1- shutdown the system
    2- attach a USB storage device (large capacity thumbdrive or any usb HD)
    3- boot into Safe Mode
    4- login as admin

    once you can get to the GUI, dbl-click My Computer and find the external device.
    open it in one window.

    Open a second window and locate the files to be saved.

    Drag-n-Drop onto the first window
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