Belkin N1 Router not working on Sky ISP cable

Alster37

Posts: 285   +2
I recently have had our ISP swapped from virgin to sky, and we were promised better speeds throughout the day. However they sent over a router which wouldn't be up to the job of online gaming for both a pc and an xbox 360. So we tried to use the old belkin n1 router, but we had no success. We have rung up belkin and they told us to ring sky. sky told us that only their router is supposed to work with their broadband, and gave us no help. One thing to note is that sky is not on the selection of ISP's during the router setup. we used the " Your ISP not there?" and entered correct details on the next steps but it wouldn't connect to the internet.

Any Ideas?
 
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