Blue Scree Problem - Display Driver stopped workinng

By hiteshji
Feb 28, 2015
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  1. My Dell laptop (Studio 1558 model - I5 processor) stopped working, Dump is showing BLUE SCREEN PROBLEM - DISPLAY DRIVER NOT WORKING. I have examined the laptop using automated software on DELL's website. It has given clean result for RAM, MEMORY, HARD DISK, etc. The problem could be due to ATI Graphic Chip. Please help. My e-mail is [email removed]
    Last edited by a moderator: Feb 28, 2015
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    From the Blue Screens, check for and post any minidumps by going to C:\windows\minidump. Select all the .dmp files and right-click sending the files to a compressed(zipped)folder. Upload the folder as a file here

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