Blue Screen Crash

Dribbz

Posts: 12   +0
Hello, I got this blue screen recently as shown here
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I have tried all the recovery methods such as restoring to a previous state and booting with last successful boot with no effect.
The system repair also cannot fix the issue.
I also cannot boot in safe mode or safe mode with command prompt.

Thank you for help in advance and I am not extremely computer savvy so it would be great if you could explain things in its simplest term.
 
"I am not extremely computer savvy"... and you built this yourself, doesn't make too much sense. Go to C:\windows\minidump. Minidump files have a .dmp extension. Select all the .dmp files and right-click sending the files to a compressed(zipped)folder. Upload that folder as a file here
 
Sorry about that I meant not on a really high level. How can I access my C: drive as I get this issue every load up attempt ?
 
Okay, I haven't had a chance to re-install on the drive I have now which I will try when I can. Will I just have to format the ssd which windows is currently on to be able to re-install or will I have to format the hdd too which has my general programs on ?
 
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