Blue screen error and auto restart while playing Frozen Throne

By david09909 · 17 replies
Sep 25, 2009
  1. i need help. when ever i play frozen throne it auto restart or some time gives blue screen error after 20min. sometime it work just fine no restart , has been week i m having this problem. any suggestiong?
  2. Route44

    Route44 TechSpot Ambassador Posts: 11,984   +72

    We need a whole lot more information from you than what is provided in order to help.

    First, give us your system specs, i.e., motherboard make and model, memory make and how much installed, video card, audio card, harddrive, and power supply make and wattage.

    Second, we need to know the security software you are running.

    Third, when you Blue Screen what error codes are reported on the screen. It would look something like this: 0x0000004E: PFN_LIST_CORRUPT They will often list a driver as well.

    Fourth, is this the only time when you Blue Screen or does it happen when you are doing something else?
  3. david09909

    david09909 TS Rookie Topic Starter

    Machine Type AT/AT COMPATIBLE
    Infrared (IR) Supported No
    DMI System UUID 00000000-00000000-00000000-00000000
    UUID 00000000-0000-0000-0000-000000000000

    Disk Space Disk C: 6869 MB Available, 20003 MB Total, 6869 MB Free
    Disk D: 7697 MB Available, 19258 MB Total, 7697 MB Free

    Physical Memory 736 MB Total, 333 MB Free
    Memory Load 54%

    Virtual Memory 1033 MB Total, 576 MB Free

    PageFile Name \??\C:\pagefile.sys
    PageFile Size 336 MB
    In use 67 MB
    Max used 68 MB

    Profile GUID {df9058c0-f6dc-11dd-9322-806d6172696f}

    The system clock interval 15 ms

    Property Value
    Manufacturer ASUSTeK Computer INC.
    Model P4S533MX
    Version REV 1.xx

    North Bridge SiS 651 Revision 02
    South Bridge SiS 962 Revision 02

    CPU Intel(R) Pentium(R) 4 CPU 2.40GHz
    Cpu Socket Socket 478 mPGA

    System Slots 3 PCI, 1 AGP

    Memory Summary
    Maximum Capacity 1024 MBytes
    Maximum Memory Module Size 1024 MBytes
    Memory Slots 2
    Error Correction None

    Property Value
    Display Adapter SiS 651
    Video Processor SiS 651 Rev 00
    Video memory size 32 MBytes
    Adapter DAC Type Internal
    BIOS String BIOS Version 1.10.08
    BIOS Date 04/30/20
    Display Drivers sisgrv.dll
    Driver Version
    Driver Date 2004-05-14 10:26:40
    Inf File Name oem3.inf
    Inf Section SiS315

    Sensor Value Min Max
    ITE IT87
    CPU VCORE 1.54 V 1.49 V 1.54 V
    VIN1 1.60 V 1.57 V 1.60 V
    +3.3V 3.01 V 3.01 V 3.02 V
    +5V 4.92 V 4.84 V 4.92 V
    TMPIN0 42 °C (107 °F) 42 °C (107 °F) 47 °C (116 °F)
    FANIN0 3013 RPM 3013 RPM 3515 RPM
    HDD 46 °C (114 °F) 45 °C (112 °F) 46 °C (114 °F)

    is this what u ask for? srry if it is wrong i m not good at computer. well yes it only restart or give error only when playing game,
  4. Route44

    Route44 TechSpot Ambassador Posts: 11,984   +72

    It is quite okay not understanding computers. We have all been there. :) Anyway, David, can you tell me if you have always had issues with Frozen Throne or are your issues just recently?
  5. david09909

    david09909 TS Rookie Topic Starter

    just recently. is it possilbe cause of java error?
  6. Route44

    Route44 TechSpot Ambassador Posts: 11,984   +72

    Anything is possible with a PC! You could go to the Java website. They have a diagnostic tool that you can run to tell you the condition of your Java.

    Get back to us with your results and we'll take it from there.
  7. david09909

    david09909 TS Rookie Topic Starter

    aah i tried to delete java from control panel but it wont remove. y?
  8. Route44

    Route44 TechSpot Ambassador Posts: 11,984   +72

    Did you go to the Java website? Did you allow them to check to see if your Java was working well?

    Check this link out as well; I am not saying you should do this but it is an option:

    If you do eventually delete Java make sure you load the latest offering. Because your hardware is old it may very well be having issues with newer releases.
  9. david09909

    david09909 TS Rookie Topic Starter

    when blue screan occours it says something about video adaptor:0x0000007f(x0000008,0x80042000,0x00000000,0x00000000). today i played frozen throne for 1 hour nothing happen.few min later it freezes. the only option was to restart my computer,is this mean i need to buy new video card?
  10. Route44

    Route44 TechSpot Ambassador Posts: 11,984   +72

    One of three types of problems occurred in kernel-mode: (1) Hardware failures. (2) Software problems. (3) A bound trap (i.e., a condition that the kernel is not allowed to have or intercept). Hardware failures are the most common cause and, of these, memory hardware failures are the most common.

    Can you tell us the make and model of your video card?
  11. david09909

    david09909 TS Rookie Topic Starter

    Video Card
    Minimum: 8 MB 3D Video Card with DirectX 8.1 support
    You Have: SiS 651 Rev 00

    Features: Minimum attributes of your Video Card

    Required Video RAM 8 MB You Have 32.0 MB
  12. david09909

    david09909 TS Rookie Topic Starter

    i have the error it says
    Blue screen error caused by a device or driver
    You received this message because a hardware device, its driver, or related software has caused a blue screen error. This type of error means the computer has shut down abruptly to protect itself from potential data corruption or loss. In this case, we were unable to detect the specific device or driver that caused the problem.
  13. Route44

    Route44 TechSpot Ambassador Posts: 11,984   +72

    David, I want you to attach in your next post your five most recent minidumps.

    How to find your Minidump Files:

    My Computer > C Drive > Windows Folder > Minidump Folder > Minidump Files.

    It is these files that we need (not the folder). Attach to your next post the five most recent dumps. Notice the Manage Attachments button at the bottom when you go to post the next time. You can Zip up to five files per Zip. Please do us a favor and don’t Zip each one individually.
  14. david09909

    david09909 TS Rookie Topic Starter

  15. Route44

    Route44 TechSpot Ambassador Posts: 11,984   +72

    Three of your minidumps were corrupted to the point that they could not be read. Two were almost fully corrupted but at least there was some information that might be usable.

    The driver smwdm.sys was cited as a possible cause. This is a driver belonging to your SoundMAX Integrated Digital Audio.

    Look for updated drivers for your onboard audio from where you purchased it. Make sure the update is for your model numbered PC. If Asus made it then find the model name/# and go to their website. Find that exact motherboard and look for audio updates.
  16. david09909

    david09909 TS Rookie Topic Starter

    should i download audio driver for window xp?
  17. david09909

    david09909 TS Rookie Topic Starter

    when i scan for diver it shows me that i need to update my display adpater and system device (sis accelerated graphics port). aah well audio system looks fine. so i need to upgrade my video carD?
    i am waiting for your suggestion. than i will upgrade my computer. and thanks for helping me :grinthumb.
  18. Route44

    Route44 TechSpot Ambassador Posts: 11,984   +72

    Here is the rule on drivers: If it ain't broke don't fix it.

    If you are not getting any more BSODs with the current drivers you have now installed and you aren't experience any other issues then by all means leave your system as is.

    And you are welcome on the help. :)
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