Blue screen on shut down error code BCCode: 1000000a

[myersatthelake]

Whenever I shut my pc down I get the blue screen and error code BCCode: 1000000a. I tried to attach the mini dump file, but I keep getting that it does not have an allowed extension, and I can't open it to try and read it, kind of clueless on this stuff, any help would be appreciated!

 

[Tmagic650]

Try again... Go to C:\windows\minidump. Minidump files have a .dmp extension. Select all the .dmp files and right-click sending the files to a compressed(zipped)folder. Upload this folder as a file here...

 

[myersatthelake]

Ha, I told you I wasn't the best at this stuff lol! it worked this time

 

[Tmagic650]

There is a Sony driver called sonypv13.sys. This is part of a program called Pixela. Once the original pixela software is removed please upgrade to Picture Motion Browser...