Blue screen

[Avandra960]

My computer keeps blue screening it looked like my graphics card was damaged so I bought and put it a new one I also did a virus scan and as a last resort I wiped the computer and reinstalled windows any suggestions would be great

 

[DavidBailey]

https://www.howtogeek.com/163452/everything-you-need-to-know-about-the-blue-screen-of-death/

 

[Cycloid Torus]

Sorry to hear of your troubles. Please describe with more detail to get more specific help. See 'sticky' notice at beginning of forum.

 

[Avandra960]

Im trying to install hearth stone and half way through the screen freezes and then blue screens

 

[Cycloid Torus]

With a freshly installed OS on a clean properly functioning system, this should not happen.

Several utilities can help you see more information than "blue screen". I use BlueScreenView (https://www.techspot.com/downloads/4927-bluescreenview.html). Perhaps you can do this on your system and share your results.

If not, take a look here... https://us.battle.net/support/en/article/14215

 

[holdum323]

Hi I use a freeware program called "Who Crashed" I agree with @Cycloid Torus. "This should not happen after a clean install of windows. Does your device meet the requirements to run "Hearth Stone"? The link posted by @Cycloid Torus is a excellent link.
Let us know how things go.

 

[Avandra960]

Hi I use a freeware program called "Who Crashed" I agree with @Cycloid Torus. "This should not happen after a clean install of windows. Does your device meet the requirements to run "Hearth Stone"? The link posted by @Cycloid Torus is a excellent link.
Let us know how things go.

It was able to run it until recently

 

[holdum323]

Hi! Have you updated your graphics driver? Please post your stats. See if any thing from HTG helps.
Let us know how things go. https://www.howtogeek.com/135976/how-to-update-your-graphics-drivers-for-maximum-gaming-performance/

 

[holdum323]

Here's what I use. Let us know how things go for you. http://www.resplendence.com/whocrashed
I'm lazy and this program does a good job for me. IMHO it's a great tool.
"Normally, debugging skills and a set of debugging tools are required to do post-mortem crash dump analysis. By using this utility you do not need any debugging skills to be able to find out what drivers are causing trouble to your computer."