Bluescreen when logging into WoW

[Jr2dru]

Hello,
Just recently when i log into WoW and try to get on, my computer freezes then pops to a Blue Screen, ive tried to restart and try again, maybe update my drivers. but my drivers are all updated, have even tried to do the WoW repair thing. i dont know what else to do, and dont know a lot about computers, i keep trying to find a solid web page to help me or a youtube video to give me tips but havnt worked so far, so, Please Help Me!

 

[Route44]

How to find and post your Minidump Files:

My Computer > C Drive > Windows Folder > Minidump Folder > Minidump Files.

It is these files that we need (not the folder). Attach to your next post the five most recent dumps. Notice the Manage Attachments button at the bottom when you go to post the next time. You can Zip up to five files per Zip; if you only have one or two you don’t need to zip them, just attach as is. Please do us a favor and don’t Zip each one individually.

 

[Jr2dru]

Ok. this?. didnt rlly know how to do this, hope its right

 

[Route44]

Is it only with WoW that you get this issue or does it happen at other times?

 

[Jr2dru]

Its just for WoW, i havnt experienced it with anything else yet, but WoW is the only game i play on the computer so..

 

[Route44]

One minidump specifically cited corrupted memory as your issue so let's begin with memory diagnostics by running memtest on your RAM.

See the link below and follow the instructions. There is a newer version than what is listed; use the newer. If you need to see what the Memtest screen looks like go to reply #21. The third screen is the Memtest screen.

Step1 - Let it run for a LONG time. The rule is a minimum of 7 Passes; the more Passes after 7 so much the better. The only exception is if you start getting errors before 7 Passes then you can skip to Step 2.

There are 8 individual tests per Pass. Many people will start this test before going to bed and check it the next day which allows the needed # of Passes.

If you have errors you have corrupted memory and it needs to be replaced.

Step 2 – Because of errors you need to run this test per stick of RAM. Take out one and run the test. Then take that one out and put the other in and run the test. If you start getting errors before 7 Passes you know that stick is corrupted and you don’t need to run the test any further on that stick.


Link: https://www.techspot.com/vb/topic62524.html


* Get back to us with the results.


*** If Memtest shows no errors then find the voltage specs of your RAM and compare it to the voltage setting in your BIOS. Do they match?