Broadjump Removal check my HJT

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Update: While I was waiting for an answer I discovered the stickies here. They are much better than the thread I found so I'm working my way through that now. This is my parents computer so I'm going to have to wrap it up and go home soon. I'll repost later.
 
I tried running Housecall. It found three infections but only removed one. I cannot get it to do anyhting with the other two. TROJ_TIBS.CKN and TROJ_FAKEAV.FF. I'll have to work on this later.

Also, they are running ATT Yahoo Online virus protection. I've never heard of anyone using that alone. Should I change it to AVG or AVAST?
 
Can someone please take a look at this. I've got to get this fixed before my parents get themselves into more trouble!!!
 
"Antivir64"

Hi :

Your Parent's Hijackthis Log shows the "Presence" of the "Antivir64" "Rogue"
program and the FREE "Malwarebytes' Anti-Malware" is designed to remove it &
Other "Rogue" Programs; it is available at www.malwarebytes.org/mbam.php ;
after Installation & "Updating", run its "Full Scan" .
The Log also shows an out-of-date Adobe Reader and since Adobe seems to be under frequent "attack", I recommend you uninstall this program and as a
"replacement" use the FREE "Foxit Reader, available from
www.foxitsoftware.com/pdf/rd_intro.php .
Since Ad-Aware from Lavasoft is no longer a top antispyware/antitrojan program,
I recommend you uninstall it and use the FREE Version of "SUPERAntiSpyware"
from www.superantispyware.com along with the Malwarebytes program as your
2 antispyware/antitrojan programs .

When it comes to antiVIRUS programs, I favor the philosophy of NOT using ANY
"Security" program provided by an Internet Service Provider, such as Yahoo,
who is trying to "tie" the User to their ISP Services. I do favor you "replace" the
"Yahoo Antivirus" with a FREE program like Avast Antivirus Home Edition,
available at www.avast.com with a very good description at
www.avast.com/eng/avast_4_home.html .

Way down the List of "Things-to-do" is "replacing the "Family Safety" program
of "Windows Live"; there are better programs available .
 
thanks so much for the help. I tried the scanner on my computer today and it found some thengs that AdAware didn't. Im hoping to get over there tomorrow to try it out. I'll let you know how it goes thanks again.

Ken
 
I ran the Malwarebytes program and the bug seems to be gone. Then I tried to remove Adobe. I removed Adobe Flashplayer and then tried to remove Reader. Windows uninstaller tells me that "AcroIEHelper.dll" and "pdfshell.dll" are in use by another program and cannot be removed. I threw everything else in the recycle bin but it still will not uninstall.

I then downloaded Uniblue Registry Booster and scanned the computer. It says I have 685 problems/errors but will only fix 15 unless I pay. I searched CNET and found nothing so I stopped. What should I do?
 
Hi :

Since Adobe Reader at this point "refuses" to be uninstalled, I recommend you
try using the FREE "Revo Uninstaller" from www.revouninstaller.com . I assume
you rebooted your Mom's computer AFTER uninstalling Adobe Flash !?

Many Malware-Fighting Experts recommend AGAINST using "Registry Cleaners/
Boosters" for people using a newer Operating System like your Mom . They can
cause harm and RARELY result in any performance improvement . IF interested,
I would Post a Link where several Microsoft Most Valuable Professionals
"discuss" the "Issue" !?
 
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