Hi,
About 75% of the time when I open the screen of my laptop (a few hours after making it sleep) I get this message: Windows has recovered from an unexpected shutdown.
Under the details it says BlueScreen as the problem, so I downloaded some debugging tools to analyze the .dmp in hopes of finding a solution. I don't really know how to interpret the results, can someone help me? Thanks
* *
* Bugcheck Analysis *
* *
*******************************************************************************
DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 0000000000000004, The power transition timed out waiting to synchronize with the Pnp
subsystem.
Arg2: 0000000000000258, Timeout in seconds.
Arg3: fffffa8003cf5680, The thread currently holding on to the Pnp lock.
Arg4: fffff80000b9c510
Debugging Details:
------------------
DRVPOWERSTATE_SUBCODE: 4
FAULTING_THREAD: fffffa8003cf5680
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x9F
PROCESS_NAME: System
CURRENT_IRQL: 2
LAST_CONTROL_TRANSFER: from fffff800030c3992 to fffff800030c25da
STACK_TEXT:
fffff880`02fd2720 fffff800`030c3992 : fffffa80`03cf5680 fffffa80`03cf5680 00000000`00000000 00000000`00000007 : nt!KiSwapContext+0x7a
fffff880`02fd2860 fffff800`030bfd4b : fffffa80`0640d860 fffffa80`03eecb88 00000000`00000000 fffffa80`04b2ff90 : nt!KiCommitThreadWait+0x1d2
fffff880`02fd28f0 fffff800`03328b58 : 00000000`00000003 fffff880`02fd2bf8 00000000`00000001 fffffa80`00000000 : nt!KeWaitForMultipleObjects+0x271
fffff880`02fd2ba0 fffff800`0332855a : fffff8a0`0c5eaab8 fffffa80`06fba760 fffff8a0`0c5ea9f0 fffffa80`06fba760 : nt!PnpNotifyUserMode+0x158
fffff880`02fd2c20 fffff800`03327632 : 00000000`00000000 00000000`00000000 fffffa80`04793a00 00000000`00000000 : nt!PnpProcessCustomDeviceEvent+0x1a
fffff880`02fd2c50 fffff800`030c9961 : fffff800`033274f0 fffff8a0`0c5ea9f0 fffff800`032615f8 fffff800`03270e80 : nt!PnpDeviceEventWorker+0x142
fffff880`02fd2cb0 fffff800`0335f7c6 : 00000000`00000000 fffffa80`03cf5680 00000000`00000080 fffffa80`03c64440 : nt!ExpWorkerThread+0x111
fffff880`02fd2d40 fffff800`0309ac26 : fffff880`009e8180 fffffa80`03cf5680 fffff880`009f2f40 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`02fd2d80 00000000`00000000 : fffff880`02fd3000 fffff880`02fcd000 fffff880`02fd25c0 00000000`00000000 : nt!KxStartSystemThread+0x16
STACK_COMMAND: .thread 0xfffffa8003cf5680 ; kb
FOLLOWUP_IP:
nt!KiSwapContext+7a
fffff800`030c25da 488d8c2400010000 lea rcx,[rsp+100h]
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: nt!KiSwapContext+7a
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 4cc791bd
FAILURE_BUCKET_ID: X64_0x9F_4_nt!KiSwapContext+7a
BUCKET_ID: X64_0x9F_4_nt!KiSwapContext+7a
Followup: MachineOwner
---------
About 75% of the time when I open the screen of my laptop (a few hours after making it sleep) I get this message: Windows has recovered from an unexpected shutdown.
Under the details it says BlueScreen as the problem, so I downloaded some debugging tools to analyze the .dmp in hopes of finding a solution. I don't really know how to interpret the results, can someone help me? Thanks
* *
* Bugcheck Analysis *
* *
*******************************************************************************
DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 0000000000000004, The power transition timed out waiting to synchronize with the Pnp
subsystem.
Arg2: 0000000000000258, Timeout in seconds.
Arg3: fffffa8003cf5680, The thread currently holding on to the Pnp lock.
Arg4: fffff80000b9c510
Debugging Details:
------------------
DRVPOWERSTATE_SUBCODE: 4
FAULTING_THREAD: fffffa8003cf5680
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x9F
PROCESS_NAME: System
CURRENT_IRQL: 2
LAST_CONTROL_TRANSFER: from fffff800030c3992 to fffff800030c25da
STACK_TEXT:
fffff880`02fd2720 fffff800`030c3992 : fffffa80`03cf5680 fffffa80`03cf5680 00000000`00000000 00000000`00000007 : nt!KiSwapContext+0x7a
fffff880`02fd2860 fffff800`030bfd4b : fffffa80`0640d860 fffffa80`03eecb88 00000000`00000000 fffffa80`04b2ff90 : nt!KiCommitThreadWait+0x1d2
fffff880`02fd28f0 fffff800`03328b58 : 00000000`00000003 fffff880`02fd2bf8 00000000`00000001 fffffa80`00000000 : nt!KeWaitForMultipleObjects+0x271
fffff880`02fd2ba0 fffff800`0332855a : fffff8a0`0c5eaab8 fffffa80`06fba760 fffff8a0`0c5ea9f0 fffffa80`06fba760 : nt!PnpNotifyUserMode+0x158
fffff880`02fd2c20 fffff800`03327632 : 00000000`00000000 00000000`00000000 fffffa80`04793a00 00000000`00000000 : nt!PnpProcessCustomDeviceEvent+0x1a
fffff880`02fd2c50 fffff800`030c9961 : fffff800`033274f0 fffff8a0`0c5ea9f0 fffff800`032615f8 fffff800`03270e80 : nt!PnpDeviceEventWorker+0x142
fffff880`02fd2cb0 fffff800`0335f7c6 : 00000000`00000000 fffffa80`03cf5680 00000000`00000080 fffffa80`03c64440 : nt!ExpWorkerThread+0x111
fffff880`02fd2d40 fffff800`0309ac26 : fffff880`009e8180 fffffa80`03cf5680 fffff880`009f2f40 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`02fd2d80 00000000`00000000 : fffff880`02fd3000 fffff880`02fcd000 fffff880`02fd25c0 00000000`00000000 : nt!KxStartSystemThread+0x16
STACK_COMMAND: .thread 0xfffffa8003cf5680 ; kb
FOLLOWUP_IP:
nt!KiSwapContext+7a
fffff800`030c25da 488d8c2400010000 lea rcx,[rsp+100h]
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: nt!KiSwapContext+7a
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 4cc791bd
FAILURE_BUCKET_ID: X64_0x9F_4_nt!KiSwapContext+7a
BUCKET_ID: X64_0x9F_4_nt!KiSwapContext+7a
Followup: MachineOwner
---------