Bsod help please

By spaz55555
Jan 22, 2010
  1. Dell E6400
    BSOD 3 or 4 times a day
    I am not good at sorting these out, yet...if i had a tutorial to read or something maybe i could get better?:) Anyways, i have attached some of the recent minidumps
    Thanks for any help!

    Attached Files:

  2. Route44

    Route44 TechSpot Ambassador Posts: 11,984   +72

    Your issue is with your Trend Micro software. Drivers TmPreFlt.sys and tmdi.sys were specifically cited as the cause of your system crashes and they belong to this software.

    Either a) update Trend Micro or b) uninstall and reinstall.

    One error is 0x000000C2: BAD_POOL_CALLER
    A kernel-mode process or driver incorrectly attempted to perform memory operations. Typically, a faulty driver or buggy software causes this.

    Another error is 0x000000C5: DRIVER_CORRUPTED_EXPOOL
    An attempt occurred to touch invalid memory at a process IRQL that is too high. This is almost always caused by drivers that have corrupted the system pool. If you’ve recently installed any new software, check to see if it’s properly installed; and check for updated drivers on the manufacturer’s web site.

    The other three are 0xA and this one is either caused by hardware or drivers attempting to address a higher IRQL than it should.
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