BSOD on newly built PC

[cschrille]

Hey there. Last night I put on some South Park on my PC while going to bed and when I woke up I had gotten a BSOD. This build is 2 weeks old and has i5 2500k, 8GB RAM and GTX 580 Twin Frozr II. It said something with bad pool header in the BSOD screen. If you need any info at all I will be happy to answer.

 

[Marnomancer]

Have no fear, Vlad is here!
Tmagic will probably help you better though.

But here's my two-pence.

Boot up your PC. (If it is still bootable)
While it boots up (immediately after the BIOS splash screen appears), press F8 for Advanced Boot Options
Select 'Windows Recovery Tools' or something along those lines.
Select Memory Diagnostics (icon is a chip)
A MemTest menu will appear. Select a 10-pass test and let it run.
If it shows up with any error, it's your RAM that needs replacing.

From what I can see, it's a kernel error.
Can you please provide a system report? You may need to use tools like Speccy for a detailed report. Select the "Generate system report" or "save report" option and paste/attach the resultant .txt file.

Right-click on My Computer > Properties > Device Manager (in the left-hand panel)
Are there any yellow triangles with exclamation marks over any components? If so, right-click on the component > Properties > Troubleshoot > Follow the on-screen instructions.

Run Windows Update.

And now, wait for Tmagic.

 

[cschrille]

Computer boots perfectly and normal. I wll do the things you said later when I have time for it, ill be back.

 

[cschrille]

No new windows updates, I had one device wit han exclamation mark, but could not find any troubleshoot button.

Speccy result uploaded.

 

[Tmagic650]

Never fear I am here The minidump file is corrupt Cschrille. Try re-posting it. You don't troubleshoot yellow exclamation points, you find a missing driver for the device. Does this "missing device" have a name or is it labeled "unknown"? Are you overclocking?

 

[Marnomancer]

@Tmagic, I thought the Troubleshooting menu updates missing drivers?

@OP: Tmagic is right, improper OCing can cause kernel errors (viz. miscalculation).

 

[Tmagic650]

I never used the troubleshooting menu... just the "update driver" option... If nothing is found, the motherboard chipset or other motherboard drivers should be checked first. People tend to OC before the computer is stable, and the device manager is clean. I just upgraded my system and with a dual- boot Windows 7 and Windows 8, both 64-bit, I had issues with BSOD's. I had to disable the bios CPU temp control (C1E) and throttle down settings and all is well. My Intel i5 3450S Ivy Bridge CPU is locked at 2.8GHz, but it can be "pushed" to 3.5GHz

 

[cschrille]

The missing device is just labeled unknown, its some USB port thats all I know. And no I am not overclocking I dont know if its running the turbo boost mode that is built in which makes it 3.7ghz, I have made no changes to the parts. And I just went out and walked my dogs and when I came back I had gotten another BSOD.

 

[Tmagic650]

The zipped minidump folder still won't open for me. The folders show as empty. That unknown might be a USB 3 device driver. You can get it from the motherboard's support website. I know the i5 2500K can be overclocked safely

 

[cschrille]

Damnit, it opens perfectly for me :O

I can upload on some other site instead.

http://www.mediafire.com/?h5qm4al8enekirt
http://www.mediafire.com/?75uvsbwo2sl1niv

Thats the .dmp files so it should work.

 

[cschrille]

Also, OpenVPN was running on both occassions, could it be causing the BSOD's? I have read about it causing kernel bsods.

 

[Tmagic650]

If you are using Bitdefender firewall this is the cause of your BSOD's. So it is your choice to keep it or remove it

 

[cschrille]

Ok, turned it off and using Windows Firewall. Will report back if I run in to trouble.

Thanks

 

[Tmagic650]

What antivirus program are you using?

 

[cschrille]

Bitdefender is my AV, I was also using the built in firewall from BD.

 

[Tmagic650]

When you are running Windows 7, you don't need a 3rd party firewall. As you experienced BSOD's and general instability, you know why now. If you continue to have trouble, go with Microsoft Security Essentials, and a good Temp File Cleaner like the one from Oldtimer

 

[cschrille]

Tried to launch BF3 and got another BSOD. When I restarted my PC this popped up automatically

"[.ShellClassInfo]
LocalizedResourceName=@%SystemRoot%\system32\shell32.dll,-21787"

The text file was called desktop.ini

http://www.mediafire.com/?1s67e6td8w2j8ye .dmp file from latest BSOD.
If any info is required just ask.

 

[cschrille]

Also, Bitdefender kept blocking port scans, but it wont now since I disabled my firewall in it, will the normal windows firewall block port scans against my ip?

 

[Tmagic650]

Remove Bitdefender entirely...
Minidump:
BAD_POOL_HEADER
Ntoskrnl.exe

This usually points to memory problems, but in your case Bitdefender is probably causing this Windows instability

 

[cschrille]

Ok, NOD32 should work?

 

[Tmagic650]

The build is 2 weeks old... Why do you want to use such an invasive program? Do you have "bad" computer habits?

 

[cschrille]

I have always used Nod32, I just tried Bitdefender to see how it was like.

 

[Tmagic650]

Good luck