BSOD on XP, driver irql.

[bigeski]

Need help please! Keep getting blue screen of death on Dell Latitude d620 running Windows XP.

BSOD states Driver_irql_not_less_or_equal

Stop error code is:
stop: 0x000000D1 (0xBA5DA000, 0x00000002, 0x00000000, 0xB9EAD741)

gkdhwts.sys

Thanks in advance for your assistance

 

[Route44]

How to find and post your Minidump Files:

My Computer > C Drive > Windows Folder > Minidump Folder > Minidump Files.

It is these files that we need (not the folder). Attach to your next post the five most recent dumps. Notice the Manage Attachments button at the bottom when you go to post the next time. You can Zip up to five files per Zip; if you only have one or two you don’t need to zip them, just attach as is. Please do us a favor and don’t Zip each one individually.

 

[bigeski]

Now there's another problem, suddenly I can't log onto Windows to get the minidump files! After the original Dell boot screen there's just a black screen and nothing else happens. Can't get into safe mode either. Thanks for your help

 

[Jonathan King]

Sounds like possible malware. I recommend that you use a Live CD to test. I suggest F-Secure, but many others exist.

http://www.f-secure.com/en_EMEA/security/tools/rescue-cd/

 

[bigeski]

Thanks! I tried the Live cd test and it will not even run from cd or usb!

 

[Jonathan King]

Just to make sure, does it start to load the CD or USB, and then fail part way through?

 

[bigeski]

It does not start at all.

 

[Jonathan King]

Make sure that the CD drive or USB device is set to be the first to boot in the BIOS.

 

[bigeski]

I did that step as well going through the bios settings and all the one time boot sequence settings! Still nothing!

 

[Jonathan King]

How did you burn the ISO to the CD? Unless you're using Windows 7, you'll need a third-party image burning utility, such as ImgBurn.

 

[bigeski]

I have windows 7 however I will try the imgburn!

 

[bigeski]

ok, did the imgburn, everything ran well and scanned! However after the restart I still cannot access anything past the initial boot screen

 

[Jonathan King]

Did it detect anything?

In my experience, I have found 0xD1 BSODs to be caused by third-party device drivers most often. Try removing all non-essential hardware, such as network adapters, USB devices, etc.

Are all the codes the same? Is the same driver displayed every time?

 

[bigeski]

Yeah it found 12 cases of malware! and it said the master boot record had mbr malware.There isn't any other hardware connected to the laptop at the present moment. Before the laptop stopped letting me into windows. at every windows log in a "New hardware found" dialog would popup even though there was nothing connected to it!

 

[Jonathan King]

Try booting from the XP CD and doing a repair now.

 

[bigeski]

tried it still nothing! I think I'm gonna just go ahead and do a full system restore!