Mom has been getting blue screens of death for about 10 days now. At first, it appeared to only be happening during an active scan by AVG. But now I know it to be happening at other times as well.
Trying to troubleshoot this from afar is difficult. I had her clean out the minidump folder as I thought maybe somehow it was also causing the problem, one way or another. As such, I have only one dump file for anyone to look at (at the moment). This is running on a system with XP and the only recent updates in terms of software would be a new version of firefox and AVG updates.
Attached is the dump file. Please let me know if you can analyze it to determine a cause.
Trying to troubleshoot this from afar is difficult. I had her clean out the minidump folder as I thought maybe somehow it was also causing the problem, one way or another. As such, I have only one dump file for anyone to look at (at the moment). This is running on a system with XP and the only recent updates in terms of software would be a new version of firefox and AVG updates.
Attached is the dump file. Please let me know if you can analyze it to determine a cause.