BSOD problem, minidumps attached

[Brendon]

Anybody have ideas on these? These are the last 3 minidumps, but problem has been happening for months. Crashes always occur while user is away from the computer.

Any help is much appreciated! Thanks in advance.

 

[kimsland]

Inside the 3 MiniDumps:

BugCheck 1000007E, {c0000005, 8226e5d1, 8038b960, 8038b65c}
Probably caused by : dxgkrnl.sys

BugCheck 1A, {4000, 870a9168, 80000000, 29df27}
Probably caused by : dxgkrnl.sys

BugCheck C2, {7, 110b, 0, b5dc5008}
Probably caused by : ntkrpamp.exe

I'd recommend removing the PhotoScreensave Screen saver
And the SoftK56 Modem Driver. Manufacturer: Conexant Systems, Inc. if the card is installed as an addon (in your PC?)
Also update all your Sound and Video drivers from your Manufacture's support page
You may also want to re-install your AVG Product (then update and scan)

 

[Brendon]

Thanks for the reply!

It would make sense if the screen saver is the culprit since the problem only happens when the user is away from the computer. I'll try updating drivers and disabling the screen saver. Thanks again.

(BTW - it's a laptop, Dell Latitude D630, and the modem is internal)

 

[kimsland]

Dell Drivers: https://www.techspot.com/vb/showthread.php?t=100658&highlight=Dell+Drivers