BSOD - Random for months

By Mantarok
Mar 24, 2010
  1. Been getting random crashes on and off for ages now.

    Running XP 64 bit and the crashes can occur during gaming or idling in windows.

    Attached Files:

  2. Route44

    Route44 TechSpot Ambassador Posts: 11,984   +72

    Your error is 0x0000009C: MACHINE_CHECK_EXCEPTION
    This is a hardware issue: an unrecoverable hardware error has occurred. The parameters have different meanings depending on what type of CPU you have but, while diagnostic, rarely lead to a clear solution. Most commonly it results from overheating, from failed hardware (RAM, CPU, hardware bus, power supply, etc.), or from pushing hardware beyond its capabilities (e.g., overclocking a CPU).

    I cannot begin to tell you how difficult this error is to work with because it can be due to any hardware in your system. I have yet to see any minidump ever cite a probable cause and I know IT specialists that confess to the difficulty of pinning down the problem. I'm not trying to be negative but to prepare you on needingto do a lot of work.

    Do the following diagnostic steps:

    1. If you have overclocked ease back the timings and voltage.

    2. Run Memtest on your RAM for a minimum of 7 Passes.

    3. Run ChkDsk

    4. Run a harddrive diagnostics.
  3. Mantarok

    Mantarok TS Rookie Topic Starter

    Thanks for the response. I have run memtest and it appears to be fine. I haven't OC'd the system at all. It has recently been cleaned too.

    I'll try the chkdsk tomorrow. Im not sure about he harddrive diagostics. Is there a particular tool for this?
  4. Route44

    Route44 TechSpot Ambassador Posts: 11,984   +72

    Find the make of your harddrive and go to the manufacture's website and use their free HD diagnostic utility. Run both short and long tests.
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