Hi,
Ive got a dell xps 1500 running windows xp with service pack 3.
I'm getting a BSOD withA the following error when I attempt to start windows.
STOP: 0x0000007B (oxF78A2524, 0x0000035, 0x000000000, 0x00000000)
Here's what I've done so far.
I rebooted in safe mode and did a Malwarebytes and Spybot S&D. Malwarebytes found a file called trojan.dropper and Spybot found some random tracking cookies.
I rebooted this time not going into safe mode and got the same BSOD error above. I attempted rebooting in safe mode again and could no longer enter safe mode getting a nearly identical error.
STOP: 0x0000007B (oxBA4C7524, 0x0000035, 0x000000000, 0x00000000)
I've tried the option for booting with my last functioning settings and still get the first BSOD error above.
I then used a dust cleaner after disconecting the cpu.
I am able to get to the command promp via Windows Recovery Console. I ran a CHKDSK /P and it said it found one or more error. i then ran chckdsk /R and it did not mention any errors.
My thoughts on diagnossing the problem are two fold. I've been having computer speed issues and the fan has been excessively loud. This makes me think I may have overheated a component, and some the stickied FAQs lean towards that.
I had also just downloaded some files, and the trojan.dropper find in Spybot has me thinking it's related to that.
Any help you guys can give is much appreciated. I'll post whatever info you need, although I'm unsure how to get minidumps off the PC in question. Is there a way I can copy the file with in the command promp onto a floppy or USB flash drive? I might need some assistance navigating the command prompt. I generally fumnle my way through using alot of /?.
Thanks again
Ive got a dell xps 1500 running windows xp with service pack 3.
I'm getting a BSOD withA the following error when I attempt to start windows.
STOP: 0x0000007B (oxF78A2524, 0x0000035, 0x000000000, 0x00000000)
Here's what I've done so far.
I rebooted in safe mode and did a Malwarebytes and Spybot S&D. Malwarebytes found a file called trojan.dropper and Spybot found some random tracking cookies.
I rebooted this time not going into safe mode and got the same BSOD error above. I attempted rebooting in safe mode again and could no longer enter safe mode getting a nearly identical error.
STOP: 0x0000007B (oxBA4C7524, 0x0000035, 0x000000000, 0x00000000)
I've tried the option for booting with my last functioning settings and still get the first BSOD error above.
I then used a dust cleaner after disconecting the cpu.
I am able to get to the command promp via Windows Recovery Console. I ran a CHKDSK /P and it said it found one or more error. i then ran chckdsk /R and it did not mention any errors.
My thoughts on diagnossing the problem are two fold. I've been having computer speed issues and the fan has been excessively loud. This makes me think I may have overheated a component, and some the stickied FAQs lean towards that.
I had also just downloaded some files, and the trojan.dropper find in Spybot has me thinking it's related to that.
Any help you guys can give is much appreciated. I'll post whatever info you need, although I'm unsure how to get minidumps off the PC in question. Is there a way I can copy the file with in the command promp onto a floppy or USB flash drive? I might need some assistance navigating the command prompt. I generally fumnle my way through using alot of /?.
Thanks again