Hey, no problem! Completely understand. And let me give you an official "Welcome to the Forums!" :wave:
When you go to post a new thread it would be good if you gave us:
1. A brief description of the problem and when it happens and what you are doing.
2. Hardware specs (make and model is a big help; if the power supply came with the case tell us), OS, and what security software is installed.
* We'll be more than glad to help.