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BSODs on startup, GTX 460

By Harv
Jan 10, 2011
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  1. A few weeks ago I got a new computer with a palit gtx 460 1gb and it has been working extremely well until it crashed while playing Empire total war. I restarted it and got another blue screen before the windows login screen. When i boot it in safe mode I get the standard ''windows has recovered from an unexpected shutdown'' message with this information
    BCCode: 116
    BCP1: FFFFFA800A6A94E0
    BCP2: FFFFF88004921A74
    BCP3: 0000000000000000
    BCP4: 0000000000000002
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1

    I uninstalled the drivers and installed the latest ones from the Nvidia website. This didn't fix the problem. So now I am wondering if this is a hardware issue and not a software issue. Unfortunately I do not have a spare card or another desktop to see if the card works in another computer or if a different card would work in this computer.

    I am wondering if i need to buy a new card or whether there is something I am not doing right.

    Any help would be appreciated my specs are

    windows 7 home premium
    intel core 2 quad q8400 2.66ghz
    8gig ram
    palit gtx 460 1gig
    500 watt psu 12v 18A rail
  2. Route44

    Route44 TechSpot Ambassador Posts: 11,979   +71

    0x116 errors are due to video driver timeout. We suggest you do the following...

    1. Download Driver Sweeper free version to your desktop screen and install.

    2. Download the latest diver(s) for your video card but don't install them.

    3. Uninstall your video card drivers and reboot your PC into Safe Mode. Run Driver Cleaner Pro or Driver Sweeper but ONLY for the video card drivers. I had someone use it on their chipset drivers! If it doesn't find any video card drivers that is quite okay; just leave all other drivers alone.

    4. Reboot and install new video card drivers.
  3. Harv

    Harv TS Rookie Topic Starter

    thank you for the help. Unfortunately after doing everything you posted, on startup i still recieved the same blue screen error. After restarting again I didn't even get the blue screen but instead i got a white screen with flickering coloured lines running across it before the computer shut itself down again

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