Cannot restore factory settings

My brother has asked me to fix his Lenovo S10 notebook for him and i am having some trouble figuring it out myself. I am new to this forum and greatly appreciate any help you can offer!

The notebook will not load windows, only freezing for a fraction of a second on a blue screen where all i can make out is "fatal system error." i have been able to do a "disk check" where it claims the disk is ok.

My brother thinks it has a virus.

again, any help at all is greatly appreciated!
 
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