Cannot uninstall Windows Messenger

[katie2847]

Hope I am posting in the right place. My apology if not. My OS is Vista Home Premium. I have a 2 part question. First, when I upgraded to the new email I've had problems (I think it's Silverlight). I would love to go back to the old version. Can this be done? Second, I want to uninstall instant messenger but cannot find it in the control panel. Would appreciate help.

 

[raybay]

Go to Add and Remove programs to remove Silverlight, and instant messenger should be there as well.
If not, go to Start -Programs to see if it is there... then click to delete.
Not a go. Then restart in SAFE MODE and try again.
If that doesn't work, you may have to download a simple registry editor to remove.

 

[katie2847]

Thank you Ray. Please confirm my understanding. When I uninstall Silverlight, messenger is included. I will still have continued use of hotmail?

 

[raybay]

Jot down your hotmail address and password.
If, for any reason, hotmail is erased, just go to www.microsoft.com and reinstall it...
But it normally will not be removed doing what I suggest.

 

[czydiamond]

I just renamed the folder

went to program files and just renamed the messenger folder.
Best Wishes
Randy J.

 

[ChrisDown]

That's a pretty bad way to remove it, you will be left with a ton of incorrect registry entries and shortcuts pointing at the wrong location. The former is a primary cause of system slowdown.

 

[czydiamond]

Thanks, I did not know that.

Best Wishes
RAndy J.

 

[katie2847]

Thank you Ray. Will let you know how I make out.