Microsoft Windows 11 Pro ordered, paid for, no email reply ...

[TrueFalcon]

I ordered this on Feb 1 and paid in Canadian dollars; it's posted to my Visa. The shop said I would receive an email but nothing has arrived. It seems I cannot log into the shop with the same login creds used here!? I use KeePass but have only the one TechSpot entry. I tried forgot password for this email as well as the only other two email accounts I might have used but got no reset codes to any of them. Could I have somehow have ordered this as a guest? I'm not sure how that could have happened but the 3 emails I might have used don't get a code. Can you track this down and get my purchased item sent to me?
Thanks,
Stu

 

[Julio Franco]

Hey, the store login credentials are different from the forums. Can you PM with the email address you used to place the order and I'll make sure the Stackcommerce support team get you sorted? Thanks!